NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
60 reportsClear category filter61,500 miles · Nov 18, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRACTION CONTROL, ENGINE SPEED REDUCE, AND THE STABILITRAK WARNING LIGHTS ILLUMINATED. THE VEHICLE DECELERATED TO 20 MPH INDEPENDENTLY. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE IT WAS SHUT OFF AND RESTARTED. THE VEHICLE RESUMED NO…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRACTION CONTROL, ENGINE SPEED REDUCE, AND THE STABILITRAK WARNING LIGHTS ILLUMINATED. THE VEHICLE DECELERATED TO 20 MPH INDEPENDENTLY. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE IT WAS SHUT OFF AND RESTARTED. THE VEHICLE RESUMED NORMAL OPERATION, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE CODES WERE RESET. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,500.
NHTSA ODI #10658911
28,894 miles · Oct 16, 2014
Electrical SystemExterior Lighting
DASH LAMP BACKLIGHTING GOES DIM INTERMITTENTLY. DEALER COULD NOT DUPLICATE. NO REPAIR PERFORMED. ALSO COMPLAINED ABOUT A ONE-TIME INCIDENT WHERE, WHEN ENTERING A DARK GARAGE FROM SUNLIGHT, HEADLIGHTS DID NOT COME ON. NO ACTION TAKEN. *TR THE CONSUMER STATED THERE WAS A SCRAPPING NOISE THAT APPEARED TO BE COMING FROM …
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DASH LAMP BACKLIGHTING GOES DIM INTERMITTENTLY. DEALER COULD NOT DUPLICATE. NO REPAIR PERFORMED. ALSO COMPLAINED ABOUT A ONE-TIME INCIDENT WHERE, WHEN ENTERING A DARK GARAGE FROM SUNLIGHT, HEADLIGHTS DID NOT COME ON. NO ACTION TAKEN. *TR THE CONSUMER STATED THERE WAS A SCRAPPING NOISE THAT APPEARED TO BE COMING FROM THE STEERING WHEEL. THE STEERING GEAR FAILED AND WAS REPLACED. THE FAILURE RECURRED. THE TRANSMISSION HAD A LEAK AND WAS REPAIRED. THE CONSUMER STATED THE VEHICLE HAD VARIOUS ELECTRICAL FAILURES, INCLUDING THE DASHBOARD LIGHTING BEING TOO DIM. *JS *JS
NHTSA ODI #10645069
Mileage unknown · Oct 12, 2014
Electrical SystemEngine
WHILE AT A STOP SIGN OUR 2010 TRAVERSE SHUT OFF. IT POWERED DOWN EVERYTHING, IT WOULD START UP AGAIN BUT WOULD SHUT DOWN SEVERAL TIMES AGAIN. MY SON WAS IN THE PASSENGER SEAT AND NOTICED WHEN HE PRESSED DOWN ON A CERTAIN SPOT ON THE PASSENGER SIDE FLOOR THE CAR SHUT OFF. WE HAVE OUR CAR AT THE CHEVROLET PLACE NOW AND THEY WER…
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WHILE AT A STOP SIGN OUR 2010 TRAVERSE SHUT OFF. IT POWERED DOWN EVERYTHING, IT WOULD START UP AGAIN BUT WOULD SHUT DOWN SEVERAL TIMES AGAIN. MY SON WAS IN THE PASSENGER SEAT AND NOTICED WHEN HE PRESSED DOWN ON A CERTAIN SPOT ON THE PASSENGER SIDE FLOOR THE CAR SHUT OFF. WE HAVE OUR CAR AT THE CHEVROLET PLACE NOW AND THEY WERE VERY SKEPTICAL UNTIL MY SON PLACED HIS FOOT ON THE SPOT AND THE CAR SHUT DOWN RIGHT IN FRONT OF THEM. THEY WILL BE LOOKING AT THE CAR MONDAY 10/13/14 TO SEE WHAT THE PROBLEM IS. THIS CAR IN NO LONGER UNDER WARRANTY, I WOULD THINK THIS IS CHEVROLET PROBLEM WITH THE TRAVERSE. (?) *TR
NHTSA ODI #10644199
65,000 miles · Aug 29, 2014
Electrical SystemElectronic Stability Control (esc)
JULY 1ST 2014: I WAS BACKING OUT OF A PARKING STALL AT WORK AND HEARD 3 DINGS, LOOKED AT MY DASH, SAW THE TRACTION CONTROL OFF LIGHT FLASH, AND THEN THE CAR POWERED DOWN. I COULD NOT GET IT TO RESTART AND CALLED FOR A TOW. AFTER A FEW DAYS IN THE SHOP I GOT MY CAR BACK AND ALL SEEMED FINE. THEY CLEARED SOME "CODES". AUGUST 2…
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JULY 1ST 2014: I WAS BACKING OUT OF A PARKING STALL AT WORK AND HEARD 3 DINGS, LOOKED AT MY DASH, SAW THE TRACTION CONTROL OFF LIGHT FLASH, AND THEN THE CAR POWERED DOWN. I COULD NOT GET IT TO RESTART AND CALLED FOR A TOW. AFTER A FEW DAYS IN THE SHOP I GOT MY CAR BACK AND ALL SEEMED FINE. THEY CLEARED SOME "CODES". AUGUST 23RD 2014: I WENT GROCERY SHOPPING - WENT TO START MY CAR AND GUESS WHAT HAPPENED AGAIN. SAME AS ABOVE, CALLED FOR A TOW. A FEW DAYS LATER I GOT MY CAR BACK. THEY CLEARED SOME MORE "CODES". AUGUST 28TH 2014: I HAD MY CAR HOME FOR LESS THAN 24 HOURS AND IT HAPPENED AGAIN. AS YOU CAN PROBABLY GUESS - I GOT IT TOWED AND IT IS CURRENTLY BEING WORKED ON. I'M SO HAPPY I'M MAKING CAR PAYMENTS ON A CAR THAT I DON'T EVEN GET TO DRIVE. MY HUSBAND HAS A 1997 FORD F150 WITH OVER 215K MILES - IT STARTS EVERYDAY. MY CAR HAS 67K MILES. I GUESS THE MOST IRRITATING THING IS THAT THERE ARE TONS OF COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE IN THE FORM OF A RECALL. THAT IS PATHETIC!! YOU ARE LOSING LOYAL CUSTOMERS. YOU ARE [XXX] THE MIDDLE CLASS FAMILIES THAT PURCHASE YOUR VEHICLES. DO YOU THINK ANY OF THE MAJOR SHAREHOLDERS AND CEO'S ARE DRIVING CHEVY'S??? MAYBE IF THERE BMW'S OR VOLVO'S DIDN'T START...OH WAIT GM DOESN'T MAKE THOSE, SO THEY PROBABLY WORK JUST FINE. THIS IS A HUGE SAFETY ISSUE. SOMEONE IS GOING TO DIE FROM THIS...SOMEONE WITH A CONSCIENCE AT GM DO SOMETHING!!!!!! *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #10629409
85,000 miles · Jul 1, 2014
Electrical SystemEngine
MY CAR ENGINE CONTINUES TO RUN WHILE THE KEY IS OUT OF THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES, I HAVE TO PUT THE KEY IN AND TRY TURNING THE IGNITION OFF SEVERAL TIMES BEFORE THE ENGINE WILL ACTUALLY SHUT DOWN, AFTER EACH INCIDENT THIS DRAINS MY BATTERY AND THEN MY CAR REQUIRES TO BE JUMPED IT ALSO HAS TAKES SEVERAL ATTEMP…
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MY CAR ENGINE CONTINUES TO RUN WHILE THE KEY IS OUT OF THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES, I HAVE TO PUT THE KEY IN AND TRY TURNING THE IGNITION OFF SEVERAL TIMES BEFORE THE ENGINE WILL ACTUALLY SHUT DOWN, AFTER EACH INCIDENT THIS DRAINS MY BATTERY AND THEN MY CAR REQUIRES TO BE JUMPED IT ALSO HAS TAKES SEVERAL ATTEMPTS TO GET THE CAR RUNNING AGAIN AND SOMETIMES AFTER THIS HAPPENS IT PUTS MY CAR IN "LIMP" MODE MEANING THE CAR WILL NOT SHIFT OUT OF SECOND GEAR WHILE DRIVING IT. I TOOK THE CAR BACK TO THE CHEVY DEALER (BOB STEELE IN COCOA FL) EXPLAINED TO THEM THE ISSUES AND TOLD THEM I HAVE GOOGLED THE ISSUES AS WELL AND THAT LOTS OF PEOPLE ARE HAVING THE SAME PROBLEM WITH THE ENGINE STILL RUNNING WHILE THE KEY IS IN THEIR HAND AND CHEVY STATED THEY NEVER HEARD OF THIS BEFORE. THE DEALER CALLED AND STATED THAT IT WOULD COST ME $200.00 TO REPLACE MY IGNITION IN MY CAR WHICH I DID AND THAT WOULD FIX THE ENGINE RUNNING ISSUE AND WOULD FIX THE "LIMP" MODE ISSUE. THE REPAIR LASTED A WEEK AND THEN I STOPPED TO GET GAS AND THE CAR WOULD NOT SHUT OFF AGAIN AFTER SEVERAL ATTEMPTS OF TURNING THE KEY TO THE OFF POSITION IT FINALLY SHUT DOWN, AFTER GETTING GAS IT TOOK SEVERAL ATTEMPTS FOR THE CAR TO TURN BACK ON ( AT THIS TIME IT DID NOT GO INTO "LIMP" MODE) I TOOK THE CAR DIRECTLY BACK TO THE DEALER WHO HAS HAD THE CAR FOR FOUR DAYS NOW. I JUST RECIEVED A CALL FROM THE CHEVY DEALER STATING IT WOULD NOW COST ME $1200.00 TO REPAIR THE FUSE BOX AND WIRING THAT HAS SOME HOW BECOME WET IN MY GLOVE COMPARTMENT.. AGAIN I STATED THAT I AM NOT THE ONLY PERSON HAVING THIS PROBLEM AND THAT OTHER PEOPLE HAVE ALSO BEEN TOLD THAT THEY HAVE WATER IN THEIR FUSE BOX (WHICH I ASSUME SHOULD OF BEEN SEALED PROPERLY TO PREVENT THIS FROM HAPPENING)SO I AM NOW DRIVING A CAR THAT REFUSES TO SHUT OFF OR CAN PUT ITSELF INTO "LIMP" MODE AFFECTING THE DRIVING ABILITY OF THE CAR. *TR
NHTSA ODI #10607390
Mileage unknown · Jun 11, 2014
Air BagsElectrical System
AIR BAG WARNING LIGHT FOR PASSENGER AIR BAG CAME ON. WE RECEIVED A RECALL NOTICE ABOUT THIS ISSUE AND TOOK THE VEHICLE IN TO THE DEALER. THEY COMPLETED THE REQUIRED REPAIR FOR UNDER THE RECALL BUT THAT DID NOT CORRECT THE PROBLEM. DEALER ADVISED OF ADDITIONAL FEES TO DIAGNOSE THE ISSUE. WE CONTACTED GM AND RECEIVED AUTHORIZATION…
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AIR BAG WARNING LIGHT FOR PASSENGER AIR BAG CAME ON. WE RECEIVED A RECALL NOTICE ABOUT THIS ISSUE AND TOOK THE VEHICLE IN TO THE DEALER. THEY COMPLETED THE REQUIRED REPAIR FOR UNDER THE RECALL BUT THAT DID NOT CORRECT THE PROBLEM. DEALER ADVISED OF ADDITIONAL FEES TO DIAGNOSE THE ISSUE. WE CONTACTED GM AND RECEIVED AUTHORIZATION FOR THE DEALER TO CONDUCT A DIAGNOSIS OF THE PROBLEM. THE RESULT CONCLUDED THE "SDM" HAD FAILED. THE DEALER COULD NOT TELL US IF THE RECALLED CONNECTOR COULD HAVE CAUSED THE FAILURE. WE WERE REQUIRED TOP PAY $300 TO FIX THIS SAFETY ISSUE THAT WE FEEL SHOULD HAVE BEEN COVERED UNDER THE RECALL. ESSENTIALLY, TO MAKE THE VEHICLE SAFE TO OPERATE AND CORRECT A PROBLEM IDENTIFIED BY RECALL IT COST US $300. *TR
NHTSA ODI #10597621
Mileage unknown · May 26, 2014
Electrical System
WHEN I SHUT THE VEHICLE OFF, RADIO STAYS ON. I KEEP OPENING AND SHUTTING THE DOOR WITH NO SUCCESS. HAVE TO START IT AND TURN IT OFF TO EVENTUALLY GET IT TO TURN OFF. BACK UP ALARM SOMETIMES KEEPS BEEPING, EVEN AFTER I TAKE IT OUT OF REVERSE. HAVE TO TURN VEHICLE OFF THAN BACK ON TO STOP IT. *TR
NHTSA ODI #10594115
Mileage unknown · May 5, 2014
Electrical System
RADIO STAYS ON AFTER CAR HAS BEEN TURNED OFF, KEYS TAKEN OUT OF IGNITION, AND DRIVER DOOR HAS BEEN OPENED. SOMETIMES HAVE TO SLAM DRIVERS DOOR A FEW TIMES BEFORE IT WILL SHUT EVERYTHING OFF, HAVE TRIED TURNING ON THEN BACK OFF BUT THAT DOES NOT HELP EITHER.. *TR
NHTSA ODI #10586659
60,000 miles · Apr 12, 2014
Electrical SystemEquipmentSeat Belts
MY 2010 TRAVERSE POWER STEERING WENT COMPLETELY OUT. STILL NOT WORKING. MY TRUCK TENDS TO ROLL SOME AFTER BEING IN PARK ON THE BRAKES. MY WINDOWS POWER DOESN'T WORK THRU DRIVER DOOR. MY AC STOP BLOWING THRU FRONT VENTS. MY SEATBELTS DOESNT WORK PROPERLY. MY SECOND ROW POPS UP AND GLIDE WHILE SITTING IN THE SEAT. THIS TRUCK HAS M…
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MY 2010 TRAVERSE POWER STEERING WENT COMPLETELY OUT. STILL NOT WORKING. MY TRUCK TENDS TO ROLL SOME AFTER BEING IN PARK ON THE BRAKES. MY WINDOWS POWER DOESN'T WORK THRU DRIVER DOOR. MY AC STOP BLOWING THRU FRONT VENTS. MY SEATBELTS DOESNT WORK PROPERLY. MY SECOND ROW POPS UP AND GLIDE WHILE SITTING IN THE SEAT. THIS TRUCK HAS MANY PROBLEMS. *JS
NHTSA ODI #10579401
79,169 miles · Oct 16, 2013
Electrical SystemEngine And Engine CoolingSteering
OUR 2010 CHEVY TRAVERSE LTZ IS CURRENTLY IN THE SHOP REFERENCE HEATER/DEFROSTER NOT WORKING AND ENGINE LIGHT COMING ON. THE VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES THIS YEAR FOR AC PROBLEMS, FLUID LEAKS AND NUMEROUS SENSORS FAILING. THE STEERING PROBLEM WAS DISCUSSED WITH REPAIR FACILITY ON SEVERAL OCCASIONS. THE PROBLEM ACCO…
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OUR 2010 CHEVY TRAVERSE LTZ IS CURRENTLY IN THE SHOP REFERENCE HEATER/DEFROSTER NOT WORKING AND ENGINE LIGHT COMING ON. THE VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES THIS YEAR FOR AC PROBLEMS, FLUID LEAKS AND NUMEROUS SENSORS FAILING. THE STEERING PROBLEM WAS DISCUSSED WITH REPAIR FACILITY ON SEVERAL OCCASIONS. THE PROBLEM ACCORDING TO THEM COULD NOT BE DUPLICATED. WE HAD TO ASK THE DEALERSHIP PERSONAL TO PHYSICALLY SET IN THE VEHICLE AND ATTEMPT TO TURN THE STEERING WHEEL. A NEW POWER STEERING PUMP AND RETURN HOSE WAS REPLACED TOTAL COST $658.93. AT PRESENT THIS HAS SOLVED THE PROBLEM. APPROXIMATE TOTAL COST THIS YEAR FOR REPAIRS $3100.00. AT THIS POINT WE HAVE NO CONFIDENCE IN GENERAL MOTOR PRODUCTS OF ANYKIND. WE HAVE ALL DOCUMENTATION FOR THESE CLAIMS. *TR
NHTSA ODI #10548060
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648