NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
60 reportsClear category filter80,000 miles · Dec 22, 2016
Electrical SystemEnginePower Train
I HAVE AN ISSUE WITH THE ELECTRICAL SYSTEM WHEN THE VEHICLE GETS WET FROM RAIN OR ANY KIND OF MOISTURE I LOSE ALL WARNING CHIMES, BLINKERS ON OCCASION, AND THE LIGHTS WILL FLICKER AT TIMES. DEFECTIVE TIMING CHAINS IN A VEHICLE THAT WAS MANUFACTURED IN 2009 WHERE AN EXTENDED WARRANTY WAS ISSUED FOR VEHICLES HAVING FAULTY TIMING C…
Read full complaint
I HAVE AN ISSUE WITH THE ELECTRICAL SYSTEM WHEN THE VEHICLE GETS WET FROM RAIN OR ANY KIND OF MOISTURE I LOSE ALL WARNING CHIMES, BLINKERS ON OCCASION, AND THE LIGHTS WILL FLICKER AT TIMES. DEFECTIVE TIMING CHAINS IN A VEHICLE THAT WAS MANUFACTURED IN 2009 WHERE AN EXTENDED WARRANTY WAS ISSUED FOR VEHICLES HAVING FAULTY TIMING CHAINS BUT SINCE MY VEHICLE WAS SOLD AS A 2010 I DON'T QUALIFY FOR THE SPECIAL EXTENDED WARRANTY. WHILE DRIVING AROUND A BEND WITH THE DEFECTIVE TIMING CHAIN I HAVE ENCOUNTERED A LOSS OF POWER ON THE HIGHWAY WHICH ALMOST CAUSED A WRECK WHILE MY KIDS WERE IN THE CAR ON A TRIP. *TR
NHTSA ODI #10937068
80,000 miles · Mar 3, 2016
Electrical SystemUnknown Or OtherVisibility/wiper
PASSENGER SIDE WINDOW WILL NOT GO DOWN FROM DRIVER SIDE. DRIVER SIDE TRIES NOT TO GO DOWN. BOTH HEADLIGHTS WENT OUT DAYS APART. PASSENGER HEAT DOES NOT WORK WHILE DRIVER AND BACK HEAT WORKS. TIRE GAGE SAYS REAR TIRE PRESSURE LOW WHEN IT MEANS THE FRONT. WHEN AIR IS ADDED THE NEXT DAY IT SAYS TIRE PRESSURE LOW AGAIN. POWER LIFT G…
Read full complaint
PASSENGER SIDE WINDOW WILL NOT GO DOWN FROM DRIVER SIDE. DRIVER SIDE TRIES NOT TO GO DOWN. BOTH HEADLIGHTS WENT OUT DAYS APART. PASSENGER HEAT DOES NOT WORK WHILE DRIVER AND BACK HEAT WORKS. TIRE GAGE SAYS REAR TIRE PRESSURE LOW WHEN IT MEANS THE FRONT. WHEN AIR IS ADDED THE NEXT DAY IT SAYS TIRE PRESSURE LOW AGAIN. POWER LIFT GATE FALLING. THESE THINGS HAPPEN WHILE STATIONARY AND IN MOTION.
NHTSA ODI #10839618
99,586 miles · Oct 17, 2015
Electrical System
STARTER FAILED; DIFFICULTY STARTING; INITIALLY THOUGHT IT WAS THE BATTERY. HAD TO REPLACE THE STARTER; POSSIBLE RECALL. COST $482.68
NHTSA ODI #10783084
82,000 miles · Sep 1, 2015
Electrical SystemElectronic Stability Control (esc)Engine
ME & MY FAMILY WERE DRIVING ON THE HIGHWAY, DOING 65 MPH, & SUDDENLY THE CHIME IN MY VEHICLE GOES OFF, & IN THE DISPLAY WINDOW IT READS SERVICE TRACTION CONTROL, SERVICE STABILITRAK & PARK ASSIST OFF. ALSO THE ENGINE LIGHT & I BELIEVE THE STABILITRAK LIGHT COME ON. THEN THE VEHICLE JUST SLOWS DOWN & WHEN I TRY TO PUSH THE GAS TO…
Read full complaint
ME & MY FAMILY WERE DRIVING ON THE HIGHWAY, DOING 65 MPH, & SUDDENLY THE CHIME IN MY VEHICLE GOES OFF, & IN THE DISPLAY WINDOW IT READS SERVICE TRACTION CONTROL, SERVICE STABILITRAK & PARK ASSIST OFF. ALSO THE ENGINE LIGHT & I BELIEVE THE STABILITRAK LIGHT COME ON. THEN THE VEHICLE JUST SLOWS DOWN & WHEN I TRY TO PUSH THE GAS TO GO, IT WILL NOT GO OVER 20 MPH. I PUT MY HAZARD LIGHTS ON & LUCKILY I WAS JUST A FEW MINUTES FROM HOME. THE NEXT DAY I TAKE MY VEHICLE BACK TO GREG MAY HONDA WHERE I PURCHASED IT, THEY PUT IT ON THAT MACHINE & THEY SAID I WOULD HAVE TO TAKE IT TO A CHEVY DEALERSHIP. THAT SAME DAY I TAKE IT & THEY TELL ME IT'S THE THROTTLE BODY. SO I DRIVE MY VEHICLE HOME & TRY TO COME UP WITH THE MONEY TO MAKE THE REPAIR & I TAKE MY VEHICLE TO MY PERSONNEL MECHANIC ON FEB 27, 2015, THEY REPLACE THE THROTTLE BODY FOR $521.79 (I DO HAVE RECEIPT). 3 MONTHS LATER ON MAY 23, 2015 THE SAME PROBLEM HAPPENED AGAIN WHILE I WAS OUT OF TOWN. 3 MONTHS AFTER THAT ON AUG 7, 2015 IT DID IT. AND AGAIN ON SEPT 1, 2015. I PURCHASED THIS VEHICLE USED ON NOV 29, 2014, I ONLY HAD IT 3 MONTHS WHEN IT BEGAN TO MESS UP ON ME. EACH TIME IT HAPPENED I AM EITHER ON A BUSY CITY STREET OR ON THE HIGHWAY. I HAVE 5 CHILDREN IN MY VEHICLE & THIS IS EXTREMELY DANGEROUS FOR MY FAMILY.
NHTSA ODI #10760629
67,712 miles · Jul 31, 2015
Electrical System
I WAS DRIVING AND ALL OF A SUDDEN AIR CONDITIONER STOPPED BLOWING COLD AIR, TRACTION LIGHT CAME OTHE STABILITY LIMESSAGE CAME ON AS WELL SAYING OFFN, CHECK ENGINE LIGHT CAME ON, BATTERY GAUGE WENT WAY DOWN, WATER GAUGE SHOWED NO WATER LEVEL, GAS GAUGE SHOWED NO GAS, I STOPPED TO GET GAS AND THEN CAR WOULD NOT START, KEPT TRYING …
Read full complaint
I WAS DRIVING AND ALL OF A SUDDEN AIR CONDITIONER STOPPED BLOWING COLD AIR, TRACTION LIGHT CAME OTHE STABILITY LIMESSAGE CAME ON AS WELL SAYING OFFN, CHECK ENGINE LIGHT CAME ON, BATTERY GAUGE WENT WAY DOWN, WATER GAUGE SHOWED NO WATER LEVEL, GAS GAUGE SHOWED NO GAS, I STOPPED TO GET GAS AND THEN CAR WOULD NOT START, KEPT TRYING TO START IT, FINALLY TURNED ON BUT ALL GAUGES WERE CRAZY. TOOK THE CAR RIGHT TO WALDORF CHEVROLET ON 2298 CRAIN HWY IN WALDORF, MD. THE DEALER COULDN'T EVEN GET THE CAR STARTED AGAIN AFTER I TURNED THE CAR OFF. NEVER HAPPENED BEFORE THEY CHECKED OUT THE CAR AND CALLED ME AROUND 12:00 PM AND SAID YOU COMPUTER BOARD NEEDS TO BE REPLACED IS COMPLETELY SHOT. AFTER READING SEVERAL CHEVY TRAVERSES HAVE THE SAME ISSUE. THIS NEEDS TO BE A RECALL TOO MANY WITH THE SAME ISSUE. ITS AN EXPENSIVE ISSUE AT THAT . I TRULY BELIEVE THIS MODEL OF CAR IS A WASTE OF MONEY. I GUESS I SHOULD OF BOUGHT A TOYOTA 5 YEARS AGO...
NHTSA ODI #10745448
90,000 miles · Jul 10, 2015
Electrical SystemVehicle Speed Control
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE'S SPEED REDUCED. THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE ENGINE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS UNKNOWN HAT …
Read full complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 60 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE'S SPEED REDUCED. THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE ENGINE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS UNKNOWN HAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10733169
76,000 miles · May 13, 2015
Electrical SystemElectronic Stability Control (esc)Engine
ON THE WAY TO LONGVIEW TEXAS, WE WERE DRIVING ON THE LOOP IN PALESTINE WHEN THE STABILITRAK LIGHT CAME ON, THE CHECK ENGINE LIGHT CAME ON, AND PARK ASSIST LIGHT CAME ON. THE VEHICLE LOST POWER QUICKLY AND WE HAD TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER. I AM PREGNANT AND MY (XXX) YEAR OLD WAS IN THE CAR. VEHICLE W…
Read full complaint
ON THE WAY TO LONGVIEW TEXAS, WE WERE DRIVING ON THE LOOP IN PALESTINE WHEN THE STABILITRAK LIGHT CAME ON, THE CHECK ENGINE LIGHT CAME ON, AND PARK ASSIST LIGHT CAME ON. THE VEHICLE LOST POWER QUICKLY AND WE HAD TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SHOULDER. I AM PREGNANT AND MY (XXX) YEAR OLD WAS IN THE CAR. VEHICLE WAS TOWED, I HAD TO PAY FOR A RENTAL CAR. THE BACON CHEVROLET IN PALESTINE CHARGED ME $150 TO RUN DIAGNOSTICS AND GIVE ME AN OIL CHANGE SINCE THAT WAS DUE UP. THEY FIXED THREE RECALLS THAT WERE DUE ON MY VEHICLE I HAD OWNED FOR 1.5 YRS, THEN NONE OF THE LIGHTS CAME BACK ON. AGAIN ON MAY 12TH, YESTERDAY, MY VEHICLE STABILITRAC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON, AND THE VEHICLE RPM'S WOULD GO TO ABOUT 3,000 ONLY DRIVING 40 MPH. I WAS ABLE TO MAKE IT HOME AND PARKED THE CAR. MY HUSBAND CAME OUT TO CHECK ON IT AND THE STABILITRAK LIGHT HAD GONE OFF BUT CHECK ENGINE LIGHT IS STILL ON. I CALLED LOCAL DEALERSHIP TOM LIGHT CHEVY AND WAS TOLD "THERE HAVE BEEN NO ISSUES WITH THIS", THEY MUST NOT GET THE INTERNET THERE. THIS HAS BEEN A HUGE PROBLEM WITH MULTIPLE OWNERS OF BOTH THE TRAVERSE AND THE EQUINOX (MY SISTER HAS ONE THAT HAS THE SAME ISSUE) FROM THE 2009 ALL THE WAY TO 2013 MODEL FROM WHAT I HAVE SEEN. I WANT TO KNOW WHY THERE HAS BEEN NO RECALL AND WHY WE ARE PAYING TO RUN DIAGNOSTICS OR TO FIX THINGS WHEN THE LIGHTS COME ON AGAIN AND TELL US THE ISSUE IS SOMETHING ELSE?! GM NEEDS TO DO A RECALL OR THEY ARE GOING TO LOSE MANY CUSTOMERS WITH THE WAY IT IS BEING HANDLED. IF THESE LIGHTS COME ON AGAIN SOON, THIS WILL BE THREE TIMES IN SIX MONTHS! I AM LOOKING AT TRADING THIS VEHICLE IN AND TELLING EVERYONE I KNOW TO STAY APARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).WAY FROM GM IF THIS IS HANDLED IMPROPERLY.
NHTSA ODI #10716293
94,000 miles · Feb 5, 2015
Electrical System
2010 TRAVERSE. DISPLAYED SHOWED TRACTION CONTROL OFF, SERVICE STABILITRAC, ENGINE POWER REDUCED. THE CAR SUDDENLY DROPPED TO 10MPH. I SEE THESE PROBLEMS ALL OVER AND IT SEEMS AS IF MY VIN ISN'T COVERED. THIS COULD HAVE CAUSED SERIOUS HARM TO MY FAMILY AND OTHERS. COULD HAVE CAUSED A MAJOR ACCIDENT. *TR
NHTSA ODI #10681613
78,000 miles · Jan 8, 2015
Electrical System
WIFE WAS DRIVING THE KIDS TO SCHOOL THIS MORNING ON THE HIGHWAY AND ALL OF A SUDDEN THE DISPLAYED SHOWED TRACTION CONTROL OFF, SERVICE STABILITRAC, ENGINE POWER REDUCED. THE CAR SUDDENLY DROPPED TO 25MPH. I SEE THESE PROBLEMS ALL OVER AND IT SEEMS AS IF MY VIN ISN'T COVERED. THIS COULD HAVE CAUSED SERIOUS HARM TO MY FAMILY AN…
Read full complaint
WIFE WAS DRIVING THE KIDS TO SCHOOL THIS MORNING ON THE HIGHWAY AND ALL OF A SUDDEN THE DISPLAYED SHOWED TRACTION CONTROL OFF, SERVICE STABILITRAC, ENGINE POWER REDUCED. THE CAR SUDDENLY DROPPED TO 25MPH. I SEE THESE PROBLEMS ALL OVER AND IT SEEMS AS IF MY VIN ISN'T COVERED. THIS COULD HAVE CAUSED SERIOUS HARM TO MY FAMILY AND OTHERS. THIS IS NOT THE ONLY ISSUE, I ALSO HAVE A COMPLAINT ABOUT THE STEERING PROBLEMS. *TR
NHTSA ODI #10670865
74,379 miles · Dec 31, 2014
Electrical System
CHEVY TRAVERSE 2010 WITH 74K MILES. DRIVING VEHICLE ON HIGHWAY DURING MORNING TRAFFIC. VEHICLE CHECK ENGINE LIGHT CAME ON, SERVICE STABILITRAK WARNING, TRACTION CONTROL OFF WARNING, AND REDUCED ENGINE POWER WARNING. VEHICLE SUDDENLY REDUCED ENGINE POWER FROM 65MPH TO 25MPH. PULLED VEHICLE OVER AND SHUT DOWN ENGINE. TURNED V…
Read full complaint
CHEVY TRAVERSE 2010 WITH 74K MILES. DRIVING VEHICLE ON HIGHWAY DURING MORNING TRAFFIC. VEHICLE CHECK ENGINE LIGHT CAME ON, SERVICE STABILITRAK WARNING, TRACTION CONTROL OFF WARNING, AND REDUCED ENGINE POWER WARNING. VEHICLE SUDDENLY REDUCED ENGINE POWER FROM 65MPH TO 25MPH. PULLED VEHICLE OVER AND SHUT DOWN ENGINE. TURNED VEHICLE BACK ON AND CHECK ENGINE LIGHT REMAINED ON AND VEHICLE WOULD NOT GO PAST 25MPH. HAD VEHICLE TOWED TO DEALERSHIP SERVICE DEPARTMENT. CODES WERE P0221, P0121, AND P2176. REPAIRS DONE AT DEALERSHIP FOR FAULTY THROTTLE POSITION SENSOR. NOT COVERED UNDER WARRANTY. PARTS $270.82, LABOR $322.50, AFTER TAXES TOTAL WAS $614.99, PRIOR TO THIS INCIDENT IT HAD OCCURED ON TWO OTHER OCCASSIONS; HOWEVER THE DEALERSHIP SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM UNTIL THIS INCIDENT OCCURED GIVING THEM THE CODES FOR THE THROTTLE POSITION SENSOR. AFTER READING POST ONLINE IT APPEARS THAT MY VEHICLE ISN'T THE ONLY ONE THAT HAS HAD THIS ISSUE. STRONGLY RECOMMEND A RECALL BE ISSUED DUE TO SAFETY CONCERNS SINCE REDUCTION OF POWER ENGINE CAN POTENTIALLY RESULT IN A VEHICLE GETTING REAR ENDED /HIT FROM BEHIND DUE TO THE SUDDEN LOSS OF POWER. *JS
NHTSA ODI #10669286
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Illustration