NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
60 reportsClear category filterMileage unknown · Dec 13, 2020
Electrical SystemEngineStructure
ENGIN BURNING OIL. ALSO SAYS CAT UNDER PERFORMANCE BAY 1 I HAD A MECHANIC FIR IT TWICE DUE TO MISFIRE ON 2 CYLINDERS. LIFT GATE ELECTRICAL ONLY WORKS SOMETIMES AND OTHERS IT GOES UP THE STARTS TO CLOSE HALF WAY UP. IV BEEN HIT IN THE HEAD A FEW TIMES. PASSENGER WINDOW WON'T ROLL UP OR DOWN FROM DRIVER SIDE. ALL ISSUES I WAS INFO…
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ENGIN BURNING OIL. ALSO SAYS CAT UNDER PERFORMANCE BAY 1 I HAD A MECHANIC FIR IT TWICE DUE TO MISFIRE ON 2 CYLINDERS. LIFT GATE ELECTRICAL ONLY WORKS SOMETIMES AND OTHERS IT GOES UP THE STARTS TO CLOSE HALF WAY UP. IV BEEN HIT IN THE HEAD A FEW TIMES. PASSENGER WINDOW WON'T ROLL UP OR DOWN FROM DRIVER SIDE. ALL ISSUES I WAS INFORMED WERE DUE TO FAULTY MANUFACTURING ISSUES.
NHTSA ODI #11383207
Mileage unknown · Sep 28, 2020
Electrical SystemElectronic Stability Control (esc)Engine
TRACTION CONTROL AND STABLIZER LIGHT GOES ON AND OFF. RADIO COMES ON AND OFF.
NHTSA ODI #11361486
136,000 miles · Sep 10, 2020
Electrical SystemEngine
ME AND MY WIFE OWN A 2010 TRAVERSE AND 2 DAYS AGO THE ENGINE JUST SHUT OFF WHILE DRIVING DOWN THE HIGHWAY AND SHE WAS ALMOST HIT SEVERAL TIMES IN THE FEW SECONDS IT TOOK TO TURN THE HAZZARD LIGHTS ON, IM NOT UNDERSTANDING WHY ALL THESE COMPLAINTS ABOUT ENGINE ISSUES ARE BEING SUBMITTED BUT NO ACTIONS IVE BEEN A LIFE LONG GM OWNE…
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ME AND MY WIFE OWN A 2010 TRAVERSE AND 2 DAYS AGO THE ENGINE JUST SHUT OFF WHILE DRIVING DOWN THE HIGHWAY AND SHE WAS ALMOST HIT SEVERAL TIMES IN THE FEW SECONDS IT TOOK TO TURN THE HAZZARD LIGHTS ON, IM NOT UNDERSTANDING WHY ALL THESE COMPLAINTS ABOUT ENGINE ISSUES ARE BEING SUBMITTED BUT NO ACTIONS IVE BEEN A LIFE LONG GM OWNER AND THIS IS A TURNING ME TOWARDS LOOKING ELSEWHERE MY WIFE COULD HAVE BEEN KILLED OR MY 3 CHILDREN HAD THEY BEEN IN THE CAR AT THE TIME THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE DIES DUE TO POOR CRAFTSMANSHIP BY A GOOD CAR MANUFACTURER PLEASE INVESTIGATE THIS
NHTSA ODI #11354310
60,000 miles · Aug 10, 2020
Electrical SystemSteering
DIFFICULT TO TURN AT SLOW SPEEDS. WHILE I HAD IT AT DEALER FOR OTHER RECALL ISSUES I WAS TOLD THE RACK AND PINION SYSTEM WAS BAD AND NEEDED TO BE REPLACED AT MY COST AS IT WAS NOT A RECALL.I WAS TOLD THIS WAS A VERY DANGEROUS DRIVING SITUATION. I ASKED IF THAT WERE THE CASE WHY GM DOESN'T HAVE A RECALL FOR IT.A CAR THAT WAS ONL…
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DIFFICULT TO TURN AT SLOW SPEEDS. WHILE I HAD IT AT DEALER FOR OTHER RECALL ISSUES I WAS TOLD THE RACK AND PINION SYSTEM WAS BAD AND NEEDED TO BE REPLACED AT MY COST AS IT WAS NOT A RECALL.I WAS TOLD THIS WAS A VERY DANGEROUS DRIVING SITUATION. I ASKED IF THAT WERE THE CASE WHY GM DOESN'T HAVE A RECALL FOR IT.A CAR THAT WAS ONLY 3 YRS. OLD AND UNDER 60,000MI. SHOULD NOT HAVE THIS PROBLEM.I GOOGLED WHAT WOULD CAUSE THIS TO GO OUT IN SUCH A SHORT TIME FRAME AND READ THAT MOST LIKELY IT WAS NOT GREASED OR ASSEMBLED PROPERLY! A FRIEND WHO HAD THE SAME MAKE AND MODEL HAD TO REPLACE HERS AT HER COST. THIS SHOULD BE A RECALL ISSUE AS IT IS A DANGEROUS DRIVING PROBLEM. AS FAR AS ELECTRICAL PROBLEMS WHILE DRIVING THE BACK SEAT HEAT CONTROL WILL SOMETIMES JUST RANDOMLY TURN ON. GM SHOULD BACK THEIR WORK ON THIS RACK AND PINION STEERING DEFECT!
NHTSA ODI #11344326
25 miles · Jul 13, 2020
Electrical SystemFuel/propulsion SystemService Brakes
MY VEHICLE BEING TRACK BY LAW ENFORCEMENT-MAPPING AND STOP AT LEAST ONCE A WEEK UNDER DIFFERENT VECHILE CODES EBD,EPS,TRAC AND RADIO WAVES BY TELCOMMUNCATIONERS CODING MY CAR MOST RECENTLY STOP ON 7-13-2020 .THIS IS MY COMPLAINT FOR INVESTIGATION. MY TAG IS RTT0049.
NHTSA ODI #11339183
Mileage unknown · Jun 9, 2020
Air BagsElectrical SystemUnknown Or Other
IT'S DRIVABLE JUST I NOTICED THE INTERIOR LIGHTS LIKE DASHBOARD RADIO GO DIM OCCASIONALLY AFTER DRIVING FOR A WHILE MAYBE TAKE A HALF HOUR TO AN HOUR FOR THE LIGHTS TO GO REGULAR AND IF I HAVE THE RADIO AT HIGH VOLUME WHILE DRIVING AND I DECREASE SPEED THE VOLUME LOWERS ITSELF JUST A CONCERN THAT IT MAYBE AN ELECTRICAL ISSUE AND…
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IT'S DRIVABLE JUST I NOTICED THE INTERIOR LIGHTS LIKE DASHBOARD RADIO GO DIM OCCASIONALLY AFTER DRIVING FOR A WHILE MAYBE TAKE A HALF HOUR TO AN HOUR FOR THE LIGHTS TO GO REGULAR AND IF I HAVE THE RADIO AT HIGH VOLUME WHILE DRIVING AND I DECREASE SPEED THE VOLUME LOWERS ITSELF JUST A CONCERN THAT IT MAYBE AN ELECTRICAL ISSUE AND MY SERVICE AIRBAG LIGHT IS ON BUT NO RECALLS FOR IT. *TR
NHTSA ODI #11327918
94,000 miles · Feb 9, 2020
Electrical System
MANY ELECTRICAL ISSUES. FIRST THE DVD PLAYER WENT OUT THEN THE AIR AND HEAT QUIT BLOWING, DURING THIS THE CAR WOULD OCCASIONALLY LOSE POWER COMPLETELY WHILE DRIVING BUT COULD BE BUMPED BACK ON BY JAMMING ON THE GAS OR RESTARTING THE CAR. THE VEHICLE STARTED LOCKING IN MY KEY AND SETTING OFF THE ANTI THEFT ELECTRIC LOCKDOWN. WE R…
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MANY ELECTRICAL ISSUES. FIRST THE DVD PLAYER WENT OUT THEN THE AIR AND HEAT QUIT BLOWING, DURING THIS THE CAR WOULD OCCASIONALLY LOSE POWER COMPLETELY WHILE DRIVING BUT COULD BE BUMPED BACK ON BY JAMMING ON THE GAS OR RESTARTING THE CAR. THE VEHICLE STARTED LOCKING IN MY KEY AND SETTING OFF THE ANTI THEFT ELECTRIC LOCKDOWN. WE REPLACED THE BATTERY AND SOME OF THE ISSUES STOPPED BRIEFLY (THE ANTI THEFT AND POWER LOSS) BUT THE BATTERY COMPLETELY DRAINED WITHIN A MONTH AND THE VEHICLE WILL NO LONGER START OR ALLOW THE BATTERY TO CHARGE VIA JUMP OR CHARGE PACK.
NHTSA ODI #11308007
96,000 miles · Jan 6, 2020
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
ON JAN 4 2020 I WAS DRY ON THE EXPRESSWAY DOING 70 MPH AND ALL OF SUDDEN MY CAR MADE A DING NOISE AND MY TRACTION CONTROL LIGHT CAME ON SAYING IT WAS OFF THEN IT SAID IT WAS POWERING DOWN AND THEN THE STABILITRAK LIGHT CAME ON I ALMOST HAD AN ACCIDENT BECAUSE OF NOWHERE THAT HAPPENED I READ THAT GMC HAD ALOT OF PROBLEMS QITH TH…
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ON JAN 4 2020 I WAS DRY ON THE EXPRESSWAY DOING 70 MPH AND ALL OF SUDDEN MY CAR MADE A DING NOISE AND MY TRACTION CONTROL LIGHT CAME ON SAYING IT WAS OFF THEN IT SAID IT WAS POWERING DOWN AND THEN THE STABILITRAK LIGHT CAME ON I ALMOST HAD AN ACCIDENT BECAUSE OF NOWHERE THAT HAPPENED I READ THAT GMC HAD ALOT OF PROBLEMS QITH THE SAME SITUATION. I WAS VERY SCARED AND VERY EMOTIONAL AND I HAD TO HAVE MY CAR TOWED THIS IS A REALLY BAD SAFETY PROBLEM AND I READ THAT TTHAT IM NOT THE ONLY ONE THIS HAPPENED TOO
NHTSA ODI #11297342
109,000 miles · Oct 8, 2019
Electrical SystemEngineVehicle Speed Control
THE BIGGEST ISSUE IS INTERMITTENTLY GOING INTO "LOW ENGINE" MODE, WARNING BLINKS FOR ONLY A SECOND THEN THE CAR WILL NOT GO MORE THAN 10 MILES AN HOUR. THIS IS QUITE DANGEROUS TO ME, MY FAMILY, AND OTHER DRIVERS- IMAGINE THIS HAPPENING ON THE FREEWAY? DOES THIS ISSUE NEED TO RESULT IN A DEATH BEFORE IT IS LOOKED INTO BY THE COMP…
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THE BIGGEST ISSUE IS INTERMITTENTLY GOING INTO "LOW ENGINE" MODE, WARNING BLINKS FOR ONLY A SECOND THEN THE CAR WILL NOT GO MORE THAN 10 MILES AN HOUR. THIS IS QUITE DANGEROUS TO ME, MY FAMILY, AND OTHER DRIVERS- IMAGINE THIS HAPPENING ON THE FREEWAY? DOES THIS ISSUE NEED TO RESULT IN A DEATH BEFORE IT IS LOOKED INTO BY THE COMPANY? THE CAR WILL NOT SHIFT OUT OF GEARS- HAPPENS INTERMITTENTLY WITH NO WARNING SIGNS WHATSOEVER. THE ISSUE HAPPENS WHEN I GO ABOVE 40 MPH, THE THE RPMS GOES TO 9+OFF THE CHARTS AND I CANNOT GO INTO THE NEXT GEAR. SINCE IT HAPPENS ONLY RANDOMLY MECHANICS HAVE A HARD TIME FINDING ISSUE SINCE IT DOES NOT ALWAYS DO THIS FOR THEM. OUR LAST VISIT SUGGESTED TO REPLACE THE TRANSMISSION, BUT AT A PRICE THAT IS MORE THAN THE VALUE OF THE CAR, THAT IS HARD TO STOMACH. LOTS OF COMPLAINTS OF THIS ISSUE AND CONSIDERING THE 2009 RECALL, MY TWO CENTS IS THE 2010 MODEL MOST OBVIOUSLY HAS SIMILAR MANUFACTURING ISSUES AND A DEEPER INVESTIGATION NEEDS TO TAKE PLACE. OTHER ISSUES, CAR LURCHES/JERKS WHEN PUT INTO DRIVE FROM PARK. PLEASE BACK YOUR COMPANY AND IN GOOD FAITH TAKE CARE OF YOUR CUSTOMERS AS SOME OF US WORK HARD FOR OUR MONEY, THIS SHOULD NOT BE THE RESULT OF SOMETHING ANYONE TAKES PRIDE IN!
NHTSA ODI #11267013
127,000 miles · May 3, 2019
Air BagsElectrical SystemElectronic Stability Control (esc)
STABILITRAK IS NOT WORKING PROPERLY ALONG WITH TRACTION CONTROL. SEEMS TO BE ELECTRICAL PROBLEM AS MANY OF THE WINDOWS, ALONG WITH OTHER ELECTRICAL LIGHTS ARE NOT WORKING PROPERLY. WHEN DRIVING THE CAR LOSES POWER. THERE IS A GRINDING NOISE AND THE TRACTION CONTROL SERVICE INDICATOR LIGHT AND STABILITRAK COMES ON, ALONG WITH THE…
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STABILITRAK IS NOT WORKING PROPERLY ALONG WITH TRACTION CONTROL. SEEMS TO BE ELECTRICAL PROBLEM AS MANY OF THE WINDOWS, ALONG WITH OTHER ELECTRICAL LIGHTS ARE NOT WORKING PROPERLY. WHEN DRIVING THE CAR LOSES POWER. THERE IS A GRINDING NOISE AND THE TRACTION CONTROL SERVICE INDICATOR LIGHT AND STABILITRAK COMES ON, ALONG WITH THE SERVICE ENGINE LIGHT. WHEN THERE IS LOSS OF POWER THE CAR WILL NOT ACCELERATE FOR A FEW SECOND, WHICH IS VERY DANGEROUS IN TRAFFIC.
NHTSA ODI #11205546
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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