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2009 Chevrolet Traverse

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Chevrolet Traverse do not stand out strongly from the model-year median of 302.

About this comparison →

When problems were reported

Mileage at the reported incident

394 reports with mileage · 54 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 231 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports2 fire reports12 injury reports

Steering complaints

231 reports
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52,221 miles · Feb 16, 2013
Steering

WHILE PULLING INTO MY NEIGHBORHOOD OFF OF THE MAIN STREET MY POWER STEERING FAILED WITHOUT WARNING. I NEARLY COLLIDED WITH A CAR PULLING OUT OF MY SUBDIVISION AS I COULD BARELY TURN MY CAR, IT TOOK ALL OF MY STRENGTH TO GET IT TO TURN. IF MY WIFE HAD BEEN DRIVING THERE IS NO DOUBT THAT SHE WOULD'VE HIT THE CAR PULLING OUT. I GOT…

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WHILE PULLING INTO MY NEIGHBORHOOD OFF OF THE MAIN STREET MY POWER STEERING FAILED WITHOUT WARNING. I NEARLY COLLIDED WITH A CAR PULLING OUT OF MY SUBDIVISION AS I COULD BARELY TURN MY CAR, IT TOOK ALL OF MY STRENGTH TO GET IT TO TURN. IF MY WIFE HAD BEEN DRIVING THERE IS NO DOUBT THAT SHE WOULD'VE HIT THE CAR PULLING OUT. I GOT THE CAR TO MY MECHANIC AND HE FOUND A FAULTY POWER STEERING PUMP AND RACK AND PINION.NOT WHAT I EXPECT FOR A VEHICLE WITH 52,000 MILES ON IT. OVER $1,000 AND THREE DAYS LATER I HAVE MY VEHICLE BACK. FROM WHAT I'VE BEEN READING ON THE INTERNET THIS SEEMS LIKE A PRETTY COMMON ISSUE WITH THESE VEHICLES. I THINK A RECALL IS IN ORDER BEFORE SOMEONE GETS INJURED OR KILLED. THIS IS MY FIRST AND POSSIBLY MY LAST CHEVROLET DEPENDING ON HOW THINGS GO FROM HERE. I REALIZE THINGS GO WRONG ON VEHICLES FROM TIME TO TIME BUT THIS SEEMS TO BE A PRETTY COMMON PROBLEM WITH THIS PARTICULAR VEHICLE. PLEASE DO THE RIGHT THING AND RECALL THESE VEHICLE'S AS THIS ISN'T AN ISOLATED ISSUE. IT'S NOT LIKE YOUR CUSTOMERS HAVE A THOUSAND PLUS DOLLARS LYING AROUND TO FIX SOMETHING THAT IS CLEARLY FAULTY. *TR

NHTSA ODI #10498346

80,700 miles · Feb 4, 2013
Steering

POWER STEERING FAILED WITHOUT WARNING WHILE TURNING LEFT ONTO A SIDE STREET FROM A STOP, NEARLY A TRAFFIC CRASH WITH ONCOMING TRAFFIC. FOLLOWING THE INITIAL INCIDENT, THE PROBLEM OCCURRED AT LOWER SPEEDS OF LESS THAN 30 MPH WHILE COASTING, FOOT OFF GAS, AROUND CORNERS AND CURVES. PROBLEM PERSISTENT, ABSOLUTELY NO POWER ASSISTED …

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POWER STEERING FAILED WITHOUT WARNING WHILE TURNING LEFT ONTO A SIDE STREET FROM A STOP, NEARLY A TRAFFIC CRASH WITH ONCOMING TRAFFIC. FOLLOWING THE INITIAL INCIDENT, THE PROBLEM OCCURRED AT LOWER SPEEDS OF LESS THAN 30 MPH WHILE COASTING, FOOT OFF GAS, AROUND CORNERS AND CURVES. PROBLEM PERSISTENT, ABSOLUTELY NO POWER ASSISTED STEERING IN PARKING LOTS AT LOW SPEEDS AND TRYING TO PARK. PROBLEM CORRECTED ITSELF WHILE ACCELERATING, OR BY RAISING ENGINE RPM'S. UPON CHECKING, POWER STEERING PUMP RESERVOIR, IT WAS FOUND TO BE DRY. UPON FILLING PUMP, THERE WAS NO CHANGE TO THE PROBLEM. TAKEN TO DEALER, DIAGNOSED THE PROBLEM AS A PUMP BEARING FAILURE. APPROXIMATELY 1 MONTH PRIOR, 75,000 MILE SERVICE PERFORMED BY DEALER, POWER STEERING FLUID CHECKED BY DEALER, FOUND TO BE FULL AT THAT TIME. POWER STEERING PUMP REPLACED, SYSTEM FLUSHED, NO LEAKS FOUND. DEALER ADVISED OF AN ONGOING PROBLEM WITH POWER STEERING PUMP FAILURE TO THIS MAKE AND MODEL, BUT NO RECALL BY GM. REPAIR COST BETWEEN $750, FOR PUMP AND FLUSH, AND $1200 WITH OTHER SYSTEM PROBLEMS. DUE TO DISABILITIES, UNABLE TO STEER VEHICLE, HAD TO TURN DRIVING OVER TO ANOTHER PERSON IN THE VEHICLE. DEFINITELY A SAFETY ISSUE! *TR

NHTSA ODI #10497221

75,000 miles · Jan 28, 2013
Steering

THE POWER STEERING STOPS WORKING WHEN GOING AT SLOW SPEEDS. DIAGNOSED BY DEALERSHIP AS POWER STEERING PUMP AND GEAR LEAKING. IT BECOMES NEARLY IMPOSSIBLE TO TURN THE STEERING WHEEL WHEN PARKING OR AT TIMES TURNING ONTO ROADS. OUR NEIGHBORS JUST TOOK THEIRS IN FOR THE SAME EXACT ISSUE. *TR

NHTSA ODI #10495016

26,000 miles · Jan 7, 2013
Fuel/propulsion SystemSteeringVehicle Speed Control

AS WE WERE DRIVING ALONG AN ON RAMP TO A HIGHWAY AS WE REACHED 55MPH THE VEHICLE WAS SLUGGISH AND WOULD "PULL" CONSTANTLY AS WE TRIED TO ACCELERATE ALL THE WAY UNTIL WE REACHED 65-70 MPH. THIS STARTED HAPPENING MORE AND MORE FREQUENTLY EVEN WHILE DRIVING AT LOWER SPEEDS ON CITY STREETS. AGAIN GETTING THAT "PULLING" OR "BUCKING" …

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AS WE WERE DRIVING ALONG AN ON RAMP TO A HIGHWAY AS WE REACHED 55MPH THE VEHICLE WAS SLUGGISH AND WOULD "PULL" CONSTANTLY AS WE TRIED TO ACCELERATE ALL THE WAY UNTIL WE REACHED 65-70 MPH. THIS STARTED HAPPENING MORE AND MORE FREQUENTLY EVEN WHILE DRIVING AT LOWER SPEEDS ON CITY STREETS. AGAIN GETTING THAT "PULLING" OR "BUCKING" SENSATION AS WE TRIED TO ACCELERATE. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY RETURNED IT STATING THEY FOUND NO ERROR CODES AND COULD NOT DUPLICATE THE PROBLEM. AFTER ANOTHER MONTH OF THE SAME THING HAPPENING ALMOST DAILY ON EVERY COMMUTE WE TOOK THE VEHICLE IN AGAIN TO THE DEALERSHIP. THIS TIME THEY WERE ABLE TO DUPLICATE THE "ISSUE" AND SAID THE CAUSE OF THIS PROBLEM WAS THE MOTOR MOUNTS WHICH THEY REPLACED. THIS MADE ABSOLUTELY NO SENSE AND SURE ENOUGH THE VEHICLE STILL HAS THE SAME ISSUE TO THIS VERY DAY. 2ND ISSUE IS THE STEERING GOING COMPLETELY OUT AS YOU MAKE TURNS GOING AT SLOWER SPEEDS SUCH AS MAKING A LEFT HAND TURN OR TURNING IN TO A PARKING SPACE. AS I STARTED MAKING A TURN IN TO A PARKING SPACE I HAD TO SLAM ON THE BRAKES TO AVOID HITTING THE CAR NEXT TO THE EMPTY SPACE I WAS TRYING TO GO INTO BECAUSE IT FELT LIKE THE "POWER STEERING" WENT OUT AND COULD NOT TURN THE WHEEL AT ALL. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND POWER STEERING FLUID AND PUMP ARE WORKING "FINE" ACCORDING TO MECHANICS. I CAN NOT BELIEVE THERE HAS NOT BEEN A RECALL ON THIS ISSUE SINCE MANY TRAVERSE OWNERS HAVE THE SAME PROBLEM WHICH IS A MAJOR SAFETY CONCERN ESPECIALLY WHEN WE ARE TALKING ABOUT NOT BEING ABLE TO CONTROL A VEHICLE GOING AROUND 25-30 MPH IN A PARKING LOT OR MAKING TURNS IN FRONT OF ONCOMING TRAFFIC (LEFT TURNS). PLEASE HELP WITH THESE ISSUES. *TR

NHTSA ODI #10491761

64,000 miles · Dec 4, 2012
Steering

WHEN MAKING TURNS AT SLOW RATES OF SPEED, AROUND 30 MPH. STEERING BECOMES EXTREMELY DIFFICULT TO TURN, MAKING IT NEARLY IMPOSSIBLE TO MAINTAIN CONTROL OF THE VEHICLE. DOES NOT HAPPEN REGULARLY BUT IS HAPPENING MORE OFTEN. POWER STEERING FLUID CHECKS OKAY. DURING SOME INSTANCES STEERING WILL MAKE POPPING NOISES, THIS HAPPENS WH…

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WHEN MAKING TURNS AT SLOW RATES OF SPEED, AROUND 30 MPH. STEERING BECOMES EXTREMELY DIFFICULT TO TURN, MAKING IT NEARLY IMPOSSIBLE TO MAINTAIN CONTROL OF THE VEHICLE. DOES NOT HAPPEN REGULARLY BUT IS HAPPENING MORE OFTEN. POWER STEERING FLUID CHECKS OKAY. DURING SOME INSTANCES STEERING WILL MAKE POPPING NOISES, THIS HAPPENS WHEN TURNING EITHER LEFT OR RIGHT. *TR

NHTSA ODI #10487391

58,500 miles · Nov 20, 2012
Steering

WAS TRAVELING ON AN INTERSTATE HIGHWAY AT 65 MPH, FELT A SLIGHT THUMP IN THE STEERING WHEEL. WHEN I TRIED TO TURN TO SWITCH LANES, THE STEERING WHEEL WAS NEXT TO IMPOSSIBLE TO TURN. I WAS ABLE TO DRIVE THE CAR BUT IT TOOK ALL OF MY STRENGTH TO OPERATE THE STEERING. I AM A 50 YEAR OLD PHYSICALLY ABLE MALE, IF IT WERE MY WIFE …

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WAS TRAVELING ON AN INTERSTATE HIGHWAY AT 65 MPH, FELT A SLIGHT THUMP IN THE STEERING WHEEL. WHEN I TRIED TO TURN TO SWITCH LANES, THE STEERING WHEEL WAS NEXT TO IMPOSSIBLE TO TURN. I WAS ABLE TO DRIVE THE CAR BUT IT TOOK ALL OF MY STRENGTH TO OPERATE THE STEERING. I AM A 50 YEAR OLD PHYSICALLY ABLE MALE, IF IT WERE MY WIFE OR DAUGHTER DRIVING, IT COULD HAVE BEEN CATASTROPHIC. *TR

NHTSA ODI #10485293

65,000 miles · Nov 3, 2012
Steering

WHILE DRIVING AT SLOW SPEEDS AND GOING TO TURN CORNER, INTO A PARKING SPOT, OR TURNING VEHICLE IN GENERAL, STEERING GETS VERY HARD AS IF POWER STEERING WENT OUT. POWER STEERING FLUID CHECKED ROUTINELY BECAUSE IF THIS. HAVE HAD SEVERAL NEAR MISS ACCIDENTS DUE TO NOT BEING ABLE TO STAY IN CORRECT LANE WHILE TURNING WITH MULTIPLE T…

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WHILE DRIVING AT SLOW SPEEDS AND GOING TO TURN CORNER, INTO A PARKING SPOT, OR TURNING VEHICLE IN GENERAL, STEERING GETS VERY HARD AS IF POWER STEERING WENT OUT. POWER STEERING FLUID CHECKED ROUTINELY BECAUSE IF THIS. HAVE HAD SEVERAL NEAR MISS ACCIDENTS DUE TO NOT BEING ABLE TO STAY IN CORRECT LANE WHILE TURNING WITH MULTIPLE TURN LANES. THANKFULLY OTHER DRIVERS WERE ALERT THAT I WAS NOT STAYING IN MY LANE. PROBLEM IS INTERMITTENT BUT BECOMING MORE FREQUENT. *TR

NHTSA ODI #10483252

41,700 miles · Sep 20, 2012
SteeringSuspensionCrash

I WAS IN THE PROCESS OF MAKING A LEFT HAND TURN WHEN MY STEERING WHEEL LOCKED WHEN I FINALLY GOT THE STEERING WHEEL TO LOOSEN AND MOVE BACK INTO PLACE I HEARD A LOUD POPPING SOUND. THEN MY CAR ON THE FRONT PASSENGER SIDE DROPPED TO THE GROUND DUE TO THE FRONT TIRE AXLE BRAKING WHICH CAUSED ME TO HIT THE BACK OF A PARK VEHICLE. T…

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I WAS IN THE PROCESS OF MAKING A LEFT HAND TURN WHEN MY STEERING WHEEL LOCKED WHEN I FINALLY GOT THE STEERING WHEEL TO LOOSEN AND MOVE BACK INTO PLACE I HEARD A LOUD POPPING SOUND. THEN MY CAR ON THE FRONT PASSENGER SIDE DROPPED TO THE GROUND DUE TO THE FRONT TIRE AXLE BRAKING WHICH CAUSED ME TO HIT THE BACK OF A PARK VEHICLE. THE BRAKE OF THE AXLE APPEARED TO CLEAN AS THOUGH THE AXLE WAS NEVER APART OF MY CAR. THE INCIDENT SCARED ME A LOT AND IT COULD HAVE BEEN A LOT WORSE. I DO NOT UNDERSTAND HOW THIS COULD HAVE HAPPENED ON 3 YEAR OLD CAR AND I DID NOT HAVE ANY REAL WARNING SIGNS PRIOR TO THIS. I WOULD LIKE TO GET THIS ISSUE RESOLVED AS I AM NOW WITHOUT MY CAR AND I HAVE TO FACE REPAIRING SOMEONE ELSE'S VEHICLE. *TR

NHTSA ODI #10476584

75,000 miles · Aug 15, 2012
Steering

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL, THE STEERING WHEEL WOULD SEIZE WITHOUT WARNING. THE CONTACT HAD TO TURN THE STEERING WHEEL SEVERAL TIMES IN ORDER FOR THE STEERING WHEEL TO BECOME LOOSE. THE FAILURE RECURRED AS THE CONTACT MADE SHARP TURNS. THE VEHICLE WAS …

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TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL, THE STEERING WHEEL WOULD SEIZE WITHOUT WARNING. THE CONTACT HAD TO TURN THE STEERING WHEEL SEVERAL TIMES IN ORDER FOR THE STEERING WHEEL TO BECOME LOOSE. THE FAILURE RECURRED AS THE CONTACT MADE SHARP TURNS. THE VEHICLE WAS NOT TAKEN TO DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 75,000.

NHTSA ODI #10470787

118,000 miles · Jul 10, 2012
Steering

TURNING LEFT AGAINST TRAFFIC STEERING WHEEL LOCKED IN PLACE FOR A FEW SECONDS AND THEN RELEASED QUICKLY CAUSING A VERY UNSAFE CONDITION OF TURNING HARD WITH NOTHING AND THEN ALMOST U-TURNING WITH TOO MUCH TURNING STRENGTH. THERE IS NO WARNING OF STEERING STOPPAGE. IT WAS OUT OF WARRANTY AND DEALER SUGGESTED CHANGING FLUID AS IT …

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TURNING LEFT AGAINST TRAFFIC STEERING WHEEL LOCKED IN PLACE FOR A FEW SECONDS AND THEN RELEASED QUICKLY CAUSING A VERY UNSAFE CONDITION OF TURNING HARD WITH NOTHING AND THEN ALMOST U-TURNING WITH TOO MUCH TURNING STRENGTH. THERE IS NO WARNING OF STEERING STOPPAGE. IT WAS OUT OF WARRANTY AND DEALER SUGGESTED CHANGING FLUID AS IT WAS OVER 100K MILES. TOOK TO INDEPENDENT SHOP AND WAS TOLD I NEED A RACK AND PINION. R & P WAS REPLACED AND PROBLEM STILL EXISTED. OEM R & P REPLACED AND PROBLEM STILL THERE. THERE IS A STEERING SOLENOID THAT WAS REPLACED BECAUSE IT WAS FULL OF DIRTY STEERING FLUID. THAT DID NOT REPAIR IT EITHER. THERE IS A PRESSURE RELIEF VALVE IN THE POWER STEERING PUMP THAT FAILED INTERMITTENTLY AND THE WHOLE PUMP NEEDED TO BE REPLACED. IT APPEARS THE TRAVERSE IS HAVING A LOT OF "STEERING ISSUES". THIS TRAVERSE HAS A LOT OF HIGHWAY MILES AND THE PROBLEM TOOK A WHILE TO DEVELOP. I HAVE BEEN TALKING TO CHEVROLET ABOUT THIS AND THEY DO NOT WANT TO ACKNOWLEDGE A "PROBLEM". I SPENT $1200 HAVING THIS ISSUE RESOLVED. WHEN THE STEERING FIRST REACTED THIS WAY, I FELT IN DANGER WITH THE ONCOMING TRAFFIC, AND THE STEERING WENT VIOLENT WHEN IT RELEASED CAUSING ANOTHER DANGEROUS SITUATION OF TURNING TOO FAR INTO MORE TRAFFIC. AS I LOOK AT STEERING PROBLEMS WITH THIS MODEL THERE ARE NUMEROUS COMPLAINTS AND IF MILEAGE PILES UP A DANGEROUS CONDITION WILL OCCUR AND POSSIBLE WRECKS. *TR

NHTSA ODI #10465147

Official recalls

8

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

10V240000 · Electrical System

Jun 4, 2010

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Consequence & remedy

Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

09V153000 · Parking Brake

May 6, 2009

GM IS RECALLING 15,393 MY 2009 CHEVROLET TRAVERSE VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEMS." THESE VEHICLES MAY HAVE A PARK BRAKE CABLE LINK (CONNECTOR) THAT IS NOT TO SPECIFICATION. THIS CONNECTOR MAY FRACTURE WHEN THE PARK BRAKE PEDAL IS DEPRESSED.

Consequence & remedy

Consequence: IF THE TRANSMISSION SHIFT LEVER IS IN THE PARK POSITION, THERE WILL BE NO UNINTENDED VEHICLE MOVEMENT. HOWEVER, IF THE KEYS ARE LEFT IN THE IGNITION, THE TRANSMISSION SHIFT LEVER IS IN ANY POSITION OTHER THAN PARK, AND THE VEHICLE IS PARKED ON A SUFFICIENT SLOPE, IT COULD RESULT IN UNINTENDED VEHICLE MOVEMENT. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS ARE TO REPLACE THE PARK BRAKE CABLE LINK (CONNECTOR) FREE OF CHARGE. GM ANTICIPATES THAT THE DEALER BULLETIN WILL BE SENT MAY 5, 2009 AND OWNER LETTERS WILL BE MAILED IN JUNE 2009. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT WWW.GMOWNERCENTER.COM.

09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Mar 6, 2009

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

08V615000 · Seat Belts: Rear/other:buckle Assembly

Nov 24, 2008

GM IS RECALLING 16,667 MY 2009 BUICK ENCLAVE, CHEVROLET TRAVERSE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES FOR FAILING TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, 'SEAT BELT ASSEMBLIES.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A SAFETY BELT BUCKLE IN THE SECOND OR THIRD ROW THAT IS MISSING A RIVET.

Consequence & remedy

Consequence: IN A VEHICLE CRASH, IF THE RIVET IS MISSING, THE BUCKLE MAY SEPARATE FROM THE MOUNTING STRAP, INCREASING THE RISK OF INJURY TO THE PASSENGER.

Remedy: DEALERS WILL INSPECT THE SAFETY BELT BUCKLES IN THE SECOND AND THIRD ROWS, AND REPLACE THEM IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 26, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; SATURN AT 1-800-972-8876; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.