Steering. Review the 231 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports2 fire reports12 injury reports

Service Brakes complaints

12 reports

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Mileage unknown · Dec 20, 2018

Power TrainService BrakesSuspension

WHEN DRIVING TRUCK SEEMS TO ACCELERATE NORMAL; THEN IT START TO GET A LITTLE SLUGGISH AND START TO KICK FROM THE BACK LIKE ITS TRYING TO CATCH UP WITH THE FRONT. AND ALSO WHEN I PUT IT IN PARK IT JERKS FORWARD OR ROLLS BACK.. ALL THIS HAPPENED WHILE DRIVING IN THE CITY

NHTSA ODI #11162685

140,000 miles · Nov 23, 2018

Electronic Stability Control (esc)Service BrakesUnknown Or Other

STABILITRAK LIGHT KEEPS COMING ON ALONG WITH BRAKE WARNING SYSTEM, CAR POWER KEEPS CUTTING OUT, THIS WILL RESET WHEN I RESTART THE VEHICLE, WHILE VEHICLE IS MOVING

NHTSA ODI #11153302

Mileage unknown · Jun 12, 2018

Power TrainService Brakes

WHEN YOU STOP UP A UPGRADE TO THE LIGHT, THE CAR ROLLS BACK.I WOULD HAVE TO GIVE IT GAS THEN RELEASE THE BRAKES.I NEVER HAD THIS TO HAPPEN IN ANY OTHER CAR WE HAD.IT KIND OF SCARE ME, BECAUSE I ALMOST ROLL BACK IN ANOTHER CAR. THE OTHER SITUATION IS THE PARKING BRAKE DOESN'T RELEASE LIKE IT SUPPOSE TO.I SAW A RECALL ON SOME TRAV…

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NHTSA ODI #11101506

160,000 miles · Nov 17, 2017

EngineService BrakesSteering

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STABILITRAK/TRACTION CONTROL PROBLEMS I AM THE OWNER OF THIS VEHICLE THAT HAS 165,000+ MILES ON IT. WE HAVE REPAIRED/REPLACED ABOUT $6900: IN 2017 EVAP PURGE VALVE, IN 2017 UPPER COOLANT HOSE, 2016 WATER PUMP GASKET, TIMING CHAIN, 2014 CATALYTIC CONVERTER AND GASKETS, 2014 WATER PUMP AND FRONT MOTOR MOUNT, IN 2009 REVERSE CLUTCH PLATE. NOW THE STABILITY TRAC AND TRACTION LIGHTS BOTH CAME ON STATING TO SERVICE THE BRAKE SYSTEM WHEN YOU ARE IN MOTION AND COME TO A STOP. PLUS TODAY, THE AC DOES NOT COME NOW. ONE VEHICLE WITH ONE OWNER SHOULD NOT HAVE THIS MANY PROBLEMS. CHEVY HAS GOT TO ISSUE A RECALL ON THIS 2009 MODEL. CLASS ACTION LAWSUIT, SOMETHING NEEDS TO BE DONE.

NHTSA ODI #11046928

Mileage unknown · Sep 3, 2017

Service BrakesSteering

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I WAS DRIVING DOWN THE STREET I CAME TO A STOP. AS I BEGAN TO GO I TRIED TO TURN RIGHT AND I COULDN'T TURN THE WHEEL IT WAS SO HARD. REMINDED ME OF MY FIRST CAR I HAD WHEN I HAD A LEAK WITH MY STEERING FLUID. SO AT THAT POINT I TRY TO BRAKE AND MY BRAKES FAILED. I DON'T KNOW WHAT HAPPENED I BEGAN TO ROLL BACKWARDS AND THE FIRST THING I THOUGHT OF WAS TO PUSH DOWN AS HARD AS I COULD AND SLAMMED IT INTO PARK. WHILE ALL THIS WAS GOING ON NOT ONE SINGLE ENGINE LIGHT CAME ON OR BRAKE LIGHT NOTHING. THERE WAS ABSOLUTELY NO WARNING. I TURNED THE CAR OFF THEN BACK ON AND IT WAS AS IF NOTHING HAD HAPPENED. LUCKILY IT WAS ON A VERY QUITE AND NON-BUSY STREET AND MY KIDS WEREN'T WITH ME.

NHTSA ODI #11021255

Mileage unknown · Apr 6, 2016

Electronic Stability Control (esc)EngineService Brakes

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"TAKATA RECALL" THIS CAR HAS BEEN A NIGHTMARE FROM THE DAY WE BOUGHT IT. IT HAS HAD 4 RACK AND PINIONS, THE STRUTS REPLACED, A GEAR REPLACED IN THE STEERING COLUMN, A NEW POWER STEERING PUMP, A FUEL INJECTOR, AND TIMING CHAIN REPAIR. NOW IT IS IN THE SHOP AGAIN FOR ANOTHER ROUND OF TIMING CHAIN GONE BAD AND TENSIONERS, AS WELL AS NOW THE MASTER BRAKE CYLINDER IS LEAKING BACK INTO THE SYSTEM WHICH I WAS TOLD WILL CAUSE MY BRAKES TO JUST NO LONGER WORK AT ANY GIVEN MOMENT. I DRIVE MY CHILDREN IN THIS CAR, I PAID OVER $25,000.00 FOR IT AND I HAVE PUT OVER $8,000.00 IN REPAIRS INTO IT. I AM NOW HAVING TO REPAIR THE BRAKE ISSUE OR CHANCE MY FAMILY BEING KILLED IN AN ACCIDENT. WHILE MY HUSBAND HAS LOST HIS JOB IN THE OIL AND GAS INDUSTRY. I CAN'T EVEN SALE THE STUPID CAR, BECAUSE IT IS WORHTLESS!!! I AM DISGUSTED AND DISAPPOINTED WITH THIS VEHICLE, THE MANUFACTURER FOR DOING NOTHING FOR THEIR BUYERS AND THE FACT THAT THERE HAVE BEEN NO RECALLS ON THE BRAKE ISSUE, WHEN THERE ARE MULTITUDES OF PAGES ON THE WEB OF COMPLAINTS OVER THE SAME ISSUE.

NHTSA ODI #10853840

74,000 miles · Feb 15, 2016

Service Brakes

MASTER CYLINDER / BRAKE BOOSTER LEAKING- WARNING LIGHTS CAME ON "TRACTION CONTROL OFF/ STABILITRACK OFF - SERVICE BRAKE SOON. BRAKE FLUID LEAKED FROM MASTER CYLINDER INTO BRAKE BOOSTER. $1,135 FIX. THIS WOULD HAPPEN BETWEEN 5 AND 10 MILES AFTER DRIVING.

NHTSA ODI #10826150

92,000 miles · Oct 19, 2015

Electronic Stability Control (esc)Service BrakesSteering

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THE WIFE COMPLAINED ABOUT BRAKES SOUNDING ODD, A WEEK AFTER HAVING NEW BRAKES INSTALLED. TOOK IT IN, THEY SAID THEY LOOKED FINE. THEN ALL OF A SUDDEN HER ANTI-LOCK BREAK LIGHT AND STABILITRAK LIGHT GO OFF WHILE DRIVING TO WORK ON A MAJOR SURFACE STREET (50MPH). TAKE IT IN TO HAVE IT CHECKED OUT, THEY FIND A SENSOR IN THE BRAKE CYLINDER IS BAD, AND THE CYLINDER IS GUSHING BRAKE FLUID. $800+ TO FIX. PLUS OUR POWER STEERING IS GOING BAD. THERE IS AN INTERNAL LEAK IN SOME BOOTS THAT ARE NOT WORKING PROPERLY. $1200 TO FIX. IT'S LIKE THEY HAD A BUNCH OF PARTS LYING AROUND, AND THEY SLAPPED THEM TOGETHER TO BUILD A VEHICLE, EVEN THOUGH NONE OF THE PARTS WORK TOGETHER. THE GOVERNMENT SHOULD NEVER HAVE WASTED THE MONEY TO PROP UP A HORRIBLY INEFFICIENT COMPANY.

NHTSA ODI #10783281

73,000 miles · Jul 11, 2015

Service Brakes

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WATER PUMP WENT OUT (WASNT NOTIFIED IT WAS UNDER WARRANTY) HAD IT REPLACED. WATER PUMP WENT OUT AGAIN, DEALER REPLACED UNDER WARRANTY. STEERING BEGAN WHINING AGAIN AND HAVE BEEN TOLD THATS NORMAL NOTHING MORE THEY CAN DO. ATTEMPTED TO GET RE-IMBURSEMENT FROM GM FOR WATER PUMP, NEVER HEARD A PEEP BACK FROM CORPORATE REGARDING MY REIMBURSEMENT FORM I MAILED IN. BASED ON LACK OF SERVICE FROM DEALERS/GM, WHEN CAR BEGAN REVING AT HIGH RPMS AND SHIFTING HARD, NON GM MECHANIC INDICATED WAVE PLATE FAILED AND TRASHED TRANSMISSION. TRANSMISSION WAS REBUILT AND THEN BEGAN THROWING TRACTION CONTROL & BRAKE SYSTEM WARNING LIGHTS. IRONICALLY, WHEN I FOUND THIS FORUM THIS WEEK, I NOTICED GM WAS COVERING THE WAVE PLATE ISSUE, YET THEY NEVER INFORMED US VIA MAIL OR PHONE. I PAID OUT OF POCKET. UPON CONTACTING GM, THEY GRACIOUSLY WAIVED THE 105.00 DIAGNOSTIC FEE AND INFORMED ME I NEEDED A NEW MASTER BRAKE CYLINDER . CORPORATE HOWEVER, APPRECIATED MY 30 YEARS OF LOYALTY BUT WAS UNABLE TO COVER THE COST (385.00) TO REPLACE THE CYLINDER. THEY WOULD CONSIDER GIVING ME A COUPON TOWARDS THE PURCHASE OF A FUTURE GM VEHICLE. FINALLY, AFTER HAVING MY MECHANIC REPLACE THE CYLINDER (SAVING ME $$) THE TRAVERSE THREW CHECK ENGINE LIGHT AND AS A STOP SIGN WAS APPROACHED, THE BRAKES FAILED TO ENGAGE. HAD WE NOT DRIVEN OFF THE ROAD TO AVOID THE CAR STOPPED IN FRONT OF US, WE WOULD HAVE REAR ENDED THEM. LUCKILY THIS DIDNT HAPPEN TO MY WIFE WHEN SHE HAD THE KIDS WITH HER. WE LIMPED THE VEHICLE BACK TO THE MECHANIC WHO HAS FOUND THE BOOSTER IS FULL OF OIL AND HE IS STILL RESEARCHING THE CAUSE. HOWEVER, HE HAS INDICATED BASED ON THE BRAKE FAILURE HE WOULD NOT RECOMMEND MY WIFE AND KIDS GET BACK IN IT.

NHTSA ODI #10733422

92,300 miles · Nov 5, 2014

Service BrakesSteering

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I JUST PURCHASED MY 0 9 TRAVERSE AND I HAVE STARTED HEARING A SQUEAKING NOISE COMING FROM THE STEERING WHEEL WHEN TURNING AS WELL AS A SQUEAKING NOISE COMING FROM THE BRAKE PEDAL. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP AND THEY HAVE TOLD ME THAT GM HAS NOT ISSUED A FIX FOR THAT PROBLEM AND THAT IT IS COMMON FOR THE TRAVERSES. I CONTACTED GM AND THEY JUST SAYS THAT THERE IS NO FIX FOR IT. I HAVE SEEN ON LINE THAT THEY HAVE CHANGED SOME PARTS IN THE NEWER VEHICLES DUE TO A MANUFACTURER DEFECT. THEY SAY THAT IT IS NOT A SAFETY ISSUE, BUT PEOPLE ARE LOSING POWER STEERING AND I DON'T WANT TO ONE DAY NOT HAVE ABILITY TO CONTROL THE VEHICLE. THIS ISSUE NEEDS TO BE ADDRESSED AND FIXED!! *TR

NHTSA ODI #10652787

Official recalls

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

10V240000 · Electrical System

Jun 4, 2010

GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Consequence & remedy

Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

09V153000 · Parking Brake

May 6, 2009

GM IS RECALLING 15,393 MY 2009 CHEVROLET TRAVERSE VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEMS." THESE VEHICLES MAY HAVE A PARK BRAKE CABLE LINK (CONNECTOR) THAT IS NOT TO SPECIFICATION. THIS CONNECTOR MAY FRACTURE WHEN THE PARK BRAKE PEDAL IS DEPRESSED.

Consequence & remedy

Consequence: IF THE TRANSMISSION SHIFT LEVER IS IN THE PARK POSITION, THERE WILL BE NO UNINTENDED VEHICLE MOVEMENT. HOWEVER, IF THE KEYS ARE LEFT IN THE IGNITION, THE TRANSMISSION SHIFT LEVER IS IN ANY POSITION OTHER THAN PARK, AND THE VEHICLE IS PARKED ON A SUFFICIENT SLOPE, IT COULD RESULT IN UNINTENDED VEHICLE MOVEMENT. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS ARE TO REPLACE THE PARK BRAKE CABLE LINK (CONNECTOR) FREE OF CHARGE. GM ANTICIPATES THAT THE DEALER BULLETIN WILL BE SENT MAY 5, 2009 AND OWNER LETTERS WILL BE MAILED IN JUNE 2009. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT WWW.GMOWNERCENTER.COM.

09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Mar 6, 2009

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

08V615000 · Seat Belts: Rear/other:buckle Assembly

Nov 24, 2008

GM IS RECALLING 16,667 MY 2009 BUICK ENCLAVE, CHEVROLET TRAVERSE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES FOR FAILING TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, 'SEAT BELT ASSEMBLIES.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A SAFETY BELT BUCKLE IN THE SECOND OR THIRD ROW THAT IS MISSING A RIVET.

Consequence & remedy

Consequence: IN A VEHICLE CRASH, IF THE RIVET IS MISSING, THE BUCKLE MAY SEPARATE FROM THE MOUNTING STRAP, INCREASING THE RISK OF INJURY TO THE PASSENGER.

Remedy: DEALERS WILL INSPECT THE SAFETY BELT BUCKLES IN THE SECOND AND THIRD ROWS, AND REPLACE THEM IF NECESSARY. THE RECALL BEGAN ON NOVEMBER 26, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; SATURN AT 1-800-972-8876; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts:pretensioner

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.