2021 Chevrolet Trailblazer

Engine power reduced came on after I was driving from a patient’s home. My car started driving very rough. I had to pull over because I was in danger of being hit from behind. I took my car to a mechanic and was diagnosed with the code DTC P2714. I looked online and there are a lot of people having this issue and being put in dangerous situations when we drive. Chevy knows about the issue and has not issued any recalls. Unfortunately for me my vehicle is past the limited warranty so now I have to save up money to get my transmission serviced. I’m never buying American again. I could’ve been really hurt when my engine cut off.

This vehicle has approximately 35,000 miles of driving time on the odometer. This car will not recognize that the shift lever has been place into the Park position. Doors will not lock when the car is turned off. If trying to seek refuge from an assailant, the car will only alarm but will not lock the doors for safety. Also, while storing items in the vehicle while at a metropolitan hospital (where I work) or a metropolitan grocery/fuel station, the vehicle will only alarm but will not lock under any circumstance. The car is responding as if the car is still in a movement gear position and will not recognize the shift position of Park. I have heard of many similar documented cases regarding this particular shift issue in relation to the 2021 Chevrolet Trail Blazer yet there has been no related recall related to this ever more prevalent repair need. some reports (not ours...) report the automobile transmission converting to park while in movement and while in a selected movement shift position. I do not want this to happen to me. My car (VIN # [XXX] ) is at the dealership for repair. The dealership informs us that the needed part(s) are currently under manufacture at a supplier and that there is no estimated date for the part(s) arrival or date to complete this repair. The car cannot be driven safely in a metropolitan area because in cannot be locked with the ignition off and the car just continues to alarm if walked away from. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Chevrolet Trail Blazer. The contact stated that after shifting to the park position the message "Shift to Park" was erroneously displayed and the vehicle would not shut off. The contact had to shift multiple times before the transmission switched to the park position and the engine was able to be shut off. The vehicle was taken to the local dealer who diagnosed that the shifter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure and confirmed that the part was on backorder. The failure mileage was 16,600.

The contact owns a 2021 Chevrolet Trailblazer. The contact stated that while the gear shifter was in the park(P), the message “Shift to Park” was displayed. The vehicle was taken to an independent mechanic, who determined that the gear shifter needed to be replaced. The mechanic informed the contact to use the parking brake while parking the vehicle. The contact called the local dealer and was informed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 16,000.

After putting vehicle into park and shutting off the engine, the warning appears “shift to park” and will not allow the vehicle to completely shut off. For the past few months I have been able to maneuver the shifter and the car recognize it is in park, however this past weekend nothing would work and the vehicle stayed in accessory mode until the battery died. I have spoken to two local dealerships and they are aware of the problem. I am currently awaiting a local repair shop to research the issue and get back to me if they can repair it and what the cost will be. This began in September, I am unsure the exact date. Upon researching this, there are hundreds of vehicles that have had or are having this issue going back as far as 2018 at least. General Motors has been aware since then and only issued an inquiry to dealerships last November. This is clearly a defect in manufacturing that should have been recalled and remedied long before now. I am without a vehicle and out of pocket for a repair that should not have occurred.

On [XXX] I shifted my 2021 Chevy Trailblazer to park and and was unable to shut off the vehicle. When I shifted it to park it kept displaying an error "Shift to Park" on the dashboard, but the shifter knob was correctly in park. I attempted to press the power button to turn off the car and it wouldnt do anything but beep. I tried multiple times to shift to park to get the car to recognize it was actually in park and turn off the vehicle but I was unable to do so. I was frantic and panicked to find I could not turn off my vehicle as I park on a apartment complex lot. That day I took the car to Henna Chevrolet in Austin Tx for repair. They said the part was on backorder from GM with no ETA. It is now November 1st and there is still no ETA on when I will get the part for my car from GM. This has been going on for 3 weeks now with no end. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When attempting to park the car I am able to shift into park, however, I get a message on the dashboard to “shift to park”. Dashboard also shows a “p” to reflect car is in park creating a contradiction on the dashboard of displayed items. When this occurs the car will not shut off. Dealer service has indicated this is not producing an error code, they have had many complaints, and the issue is not covered by power train warranty and part is back ordered. I am very concerned about the safety of my vehicle given the indicated failures of the shifting mechanism and Chevrolets inability to remedy the issue due to unavailable parts.

What component or system failed or malfunctioned, and is it available for inspection upon request? - The shift lever/gear control malfunctions when trying to put the vehicle in park. The vehicle once the lever is in park on the dashboard it will say !Place vehicle in park. When it is in park you can't open the doors or turn off the vehicle. You can try to jiggle the shift lever but it doesn't move out of park. How was your safety or the safety of others put at risk? - Unable to get out of the vehicle, the system locks the doors. Has the problem been reproduced or confirmed by a dealer or independent service center? - It has occurred at the beginning of the year. No it hasn't been confirmed by a dealer or independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Once you put the shift lever in park and try to turn off the car the warning lamp comes on and says Place in park. But the shift lever is in park. You are unable to move the shift lever. I don't know the exact date it first started happening but I believe it was at the beginning of the year.

Odometer: 50,379 Purchased used on April, 1 2024 Odometer: 47,027 Brought to dealer on 8/28/2024 for service. About two weeks ago we had a "Shift to Park" message is displayed on the DIC after the vehicle was placed in Park and shut off. Started it again and then put it in drive then back to park. Message went away. Then over the course of the next week this happened many more times to the point where we were stuck in a shopping parking lot because we could not leave the car as it kept beeping to fix the issue. Made appointment with dealer. After Diagnose from dealer they said it needed to perform Service Bulletin #23-NA-119, recommend replacement of transmission control. They at first wanted us to pay for it and we advised dealer we had a Chevy warranty. After a few days they advised it would be covered under warranty except for our $50 deductible. Main problem is the part # 13545091 was not available locally and dealer had to research to find part. Advise it could take until 9/26/24 to find part. This should be a no charge RECALL by the Mfg. as this can be a safety issue and to ensure more parts are in stock by dealer.