NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,081 reports15,510 miles · Jan 2, 2005
Electrical SystemInjury
I WAS BACKING OUT OF A DRIVEWAY WHEN MY RADIO STARTING SOUNDING FUNNY, THEN SMOKE STARTED FILLING UP IN THE CAR IT SMELLED LIKE WIRES WERE BURNING. I COULD NOT SEE THE GEAR,THE DOOR OR WINDOW WOULD NOT OPEN AND I WAS TRAPPED IN MY SEAT BELT. ALL OF MY PASSENGERS GOT OUT SAFE. I WAS SCREAMING THAT I COULD NOT GET OUT THAT'S WHEN …
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I WAS BACKING OUT OF A DRIVEWAY WHEN MY RADIO STARTING SOUNDING FUNNY, THEN SMOKE STARTED FILLING UP IN THE CAR IT SMELLED LIKE WIRES WERE BURNING. I COULD NOT SEE THE GEAR,THE DOOR OR WINDOW WOULD NOT OPEN AND I WAS TRAPPED IN MY SEAT BELT. ALL OF MY PASSENGERS GOT OUT SAFE. I WAS SCREAMING THAT I COULD NOT GET OUT THAT'S WHEN MY SON CAME AND PULLED ME OUT THE TRUCK. I GOT A FEW SCRATCHES ON MY LEG AND MY KNEE. THE TRUCK WOULD NOT START BACK UP FOR AWHILE. IT SHUT IT SELF DOWN, IT STARTED BACK UP ABOUT 15 MINUTES LATER. I WAS ABOUT 3 BLOCKS FROM MY HOME, I WAS DROPPING OFF A NEIGHBOR. I DID MANAGE TO DRIVE HOME THIS HAPPENED ON JANUARY 1, 2005 AT ABOUT 2:30 AM. I DID START THE TRUCK UP ABOUT 2:00 PM YOU COULD STILL SMELL BURNT WIRES. I AM AFRAID TO DRIVE IT. THE DOORS WILL NOT LOCK AND ALL OF THE DASH BOARD WARNING LIGHTS ARE LIT UP, LIKE THE CHECK ENGINE, BATTERY, BRAKE LIGHT AND ETC. I WILL BE GETTING IT TOWED ON MONDAY , JANUARY 3, 2005 TO BILL WINK DEALERSHIP. *JB
NHTSA ODI #10104920
Mileage unknown · Dec 15, 2004
Tires
CONSUMER HAD B.F.GOODRICH TIRES ON THE VEHICLE. THE TIRES HAD 3,000 MILES ON THEM, AND ALL FOUR TIRES HAVE FEATHERED IN AND ON OUTSIDE. THIS CAUSED THE FRONT END TO BECOME MISALIGNED. TOOK VEHICLE TO DEALER FOR SERVICE, AND WAS TOLD THAT THIS WAS NORMAL. MODEL: OPEN TRAIL/T/A. RIGHT FRONT 36357, E27754K, P1306ALO, P245/70R1…
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CONSUMER HAD B.F.GOODRICH TIRES ON THE VEHICLE. THE TIRES HAD 3,000 MILES ON THEM, AND ALL FOUR TIRES HAVE FEATHERED IN AND ON OUTSIDE. THIS CAUSED THE FRONT END TO BECOME MISALIGNED. TOOK VEHICLE TO DEALER FOR SERVICE, AND WAS TOLD THAT THIS WAS NORMAL. MODEL: OPEN TRAIL/T/A. RIGHT FRONT 36357, E27754K, P1306ALO, P245/70R16. LEFT FRONT 37380, E27754K P1306ALO, P245/70R16, LEFT REAR 37380 E27754K, P1306ALO P245/70R16, RIGHT REAR 36355E 27754K, P1306ALO P245/70R16. CONSUMER WAS VERY CONCERNED. *AK THE MANUFACTURER WAS NOTIFIED BUT EXPLAINED THAT AS LONG A S THE DEALER SAID THE TIRE WEAR WAS NORMAL THEY WOULD NOT PROVIDE ANY ASSISTANCE. *NM
NHTSA ODI #10101662
9,465 miles · Dec 15, 2004
Vehicle Speed Control
THIS COMPLAINT WAS SENT VIA E-MAIL. " I WAS MAKING A LEFT TURN AT A VERY BUSY INTERSECTION, AWAITING ONCOMING TRAFFIC TO CLEAR, I ACCELERATED TO GO THROUGH TRAFFIC LIGHT, THE ENGINE WAS RUNNING BUT I HAD NO ACCELERATION. THE CHECK ENGINE LIGHT CAME ON. THE CAR HAD ENOUGH ROLLING POWER TO COAST THROUGH THE TURN AND GET TO THE S…
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THIS COMPLAINT WAS SENT VIA E-MAIL. " I WAS MAKING A LEFT TURN AT A VERY BUSY INTERSECTION, AWAITING ONCOMING TRAFFIC TO CLEAR, I ACCELERATED TO GO THROUGH TRAFFIC LIGHT, THE ENGINE WAS RUNNING BUT I HAD NO ACCELERATION. THE CHECK ENGINE LIGHT CAME ON. THE CAR HAD ENOUGH ROLLING POWER TO COAST THROUGH THE TURN AND GET TO THE SHOULDER OF THE ROAD. I SHUT OFF THE IGNITION AND WAITED A FEW SECONDS AND RESTARTED THE CAR. THE CAR STARTED RUNNING OKAY , BUT THE CHECK ENGINE LIGHT WAS STILL ON. WE STOPPED AT A NEARBY GMC DEALERSHIP TO HAVE THE CAR CHECKED. BY THE TIME WE GOT THERE THE LIGHT HAD GONE OFF. THE SERVICE MAN SAID IT WAS OKAY TO DRIVE THE CAR BACK HOME , 170 MILES. THE CAR WAS TAKEN TO A LOCAL DEALERSHIP. THE ANALYSIS FROM THE ON BOARD COMPUTER INDICATED A MALFUNCTION WITH THE ACCELERATOR THROTTLE COMPONENT. *AK
NHTSA ODI #10094955
Mileage unknown · Dec 9, 2004
Electrical System
OCCASIONALLY, THERE WAS A BURNING SMELL INSIDE THE VEHICLE. THE ELECTRICAL SYSTEM HAD CAUSED THE RADIO, FUSES AND NAVIGATION SYSTEM TO FAIL AND SHUT DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES, BUT THE CAUSE WAS STILL UNDETERMINED. *JB
NHTSA ODI #10103440
Mileage unknown · Dec 8, 2004
Air BagsCrashInjury
HAD A SIDE INPACT WITH MY CHEV SUV TRAILBLAZER 2004 SIDE AIR BAGS DID NOT DEPLOY. *JB
NHTSA ODI #10102399
4,437 miles · Dec 7, 2004
Electrical System
WHILE DRIVING HOME FROM WORK LATE AT NIGHT ON SIX DIFFERENT NIGHTS ,DOING APPROXIMATELY 65 MPH THE VEHICAL JUST SHUT DOWN, CHECK ENGINE LIGHT AND REDUCED ENGINE SPEED LIGHTS CAME ON(ACTUALY THE ENGINE WAS STILL RUNNING WITH NO EXCELERATION) PULLED TO SIDE OF ROAD ,TURNED VEHICAL OFF AND RESTARTED , CHECK ENGINE SOON LIGHT REMAI…
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WHILE DRIVING HOME FROM WORK LATE AT NIGHT ON SIX DIFFERENT NIGHTS ,DOING APPROXIMATELY 65 MPH THE VEHICAL JUST SHUT DOWN, CHECK ENGINE LIGHT AND REDUCED ENGINE SPEED LIGHTS CAME ON(ACTUALY THE ENGINE WAS STILL RUNNING WITH NO EXCELERATION) PULLED TO SIDE OF ROAD ,TURNED VEHICAL OFF AND RESTARTED , CHECK ENGINE SOON LIGHT REMAINED ON TILL NEXT DAY WHEN IT SHUT OFF, GMC DEALER SAID NO WAY TO CHECK IF INTERMITTENT PROBLEM,IF LIGHT CAME ON DURING THE DAY TO BRING IT IN RIGHT AWAY!*AK
NHTSA ODI #10102265
23,990 miles · Dec 6, 2004
Air BagsCrash
CONSUMER WAS DRIVING 60 MPH AND LOST CONTROL, HITTING A UTILITY POLE. UPON IMPACT, THE AIRBAGS FAILED TO DEPLOY. VEHICLE WAS TOTALED. *AK
NHTSA ODI #10103148
Mileage unknown · Dec 3, 2004
Vehicle Speed Control
THE CONSUMER EXPERIENCED A BUCKING PROBLEM WHEN USING THE CRUISE CONTROL OPTION. *BF THE FUEL SUPPLY SEEMED TO BE INTERMITTENT. CHEVROLET ADVISED THE CONSUMER THAT THIS WAS THE NORMAL CONDITION. *SC *JB
NHTSA ODI #10105514
3,700 miles · Dec 2, 2004
Electrical System
I WAS AT A STOP SIGN TURNING RIGHT. THE TRAIL BLAZER WAS IN A4WD. I TOOK OFF RATHER QUICKLY AND THE "SERVICE 4WD" LIGHT CAME ON. THE LIGHT STAYED ON UNTIL I GOT HOME (A 20 MIN DRIVE). ONCE THE TRAILBLAZER WAS TURNED OFF, THE LIGHT DID NOT COME BACK ON. I TOOK THE TRAILBLAZER TO THE CHEVY DEALERSHIP. THE SERVICE DEPARTMENT STATED…
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I WAS AT A STOP SIGN TURNING RIGHT. THE TRAIL BLAZER WAS IN A4WD. I TOOK OFF RATHER QUICKLY AND THE "SERVICE 4WD" LIGHT CAME ON. THE LIGHT STAYED ON UNTIL I GOT HOME (A 20 MIN DRIVE). ONCE THE TRAILBLAZER WAS TURNED OFF, THE LIGHT DID NOT COME BACK ON. I TOOK THE TRAILBLAZER TO THE CHEVY DEALERSHIP. THE SERVICE DEPARTMENT STATED THEY DID NOT FIND A CODE.THE SERVICE DEPARTMENT STATED THAT THE LIGHT MUST NOT HAVE BEEN ON LONG ENOUGH FOR IT TO REGISTER ANYTHING WRONG OR IT'S POSSIBLE THAT IT MIGHT REGISTER LATER. THE RECEIPT STATES: TRANSMISSION WORK - JOB #1 - SERVICE 4X4 LITE ON. CHECK FOR CODES. CHECK OVER UPDATES. REPROGRAM PCM WITH LATEST UPDATES. COURTESY INSPECTION - JOB#2 - 27 POINT COURTESY INSPECTION. TRAILBLAZER WAS BOUGHT 10/31/04 AND HAS 3,700 MILES.*AK
NHTSA ODI #10100952
8,459 miles · Nov 21, 2004
Air BagsCrashInjury
I WAS GOING BETWEEN 25 AND 35 MPH I SWRIVED TO AVOID A VEHICLE BACKING UP THAT HAD MISSED A TURN. I TRIED TO STREER BACK AND LOST CONTROL HITTING A TELEPHONE POLE HEAD ON. AIRBAGS DID NOT DEPLOY NEITHER DID ONSTAR. TO THIS POINT NOTHING HAS BEEN DONE TO REPAIR THE FAILURE AS FOR MY DAD'S TRAILBLAZER THATS A WORK IN PROGRESS . *…
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I WAS GOING BETWEEN 25 AND 35 MPH I SWRIVED TO AVOID A VEHICLE BACKING UP THAT HAD MISSED A TURN. I TRIED TO STREER BACK AND LOST CONTROL HITTING A TELEPHONE POLE HEAD ON. AIRBAGS DID NOT DEPLOY NEITHER DID ONSTAR. TO THIS POINT NOTHING HAS BEEN DONE TO REPAIR THE FAILURE AS FOR MY DAD'S TRAILBLAZER THATS A WORK IN PROGRESS . *AK
NHTSA ODI #10100282
NHTSA investigations
4RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE04032 · Brake Lamp Failure
Opened Apr 6, 2004 · Closed Aug 3, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION ON MODEL YEAR (MY) 2002-04 CHEVROLET TRAILBLAZER VEHICLES.GM REPORTS THAT OTHER VEHICLES SHARING THIS PLATFORM AND BRAKE LAMP DESIGN ARE THE MY 2002-2004 CHEVROLET TRAILBLAZER EXT; GMC ENVOY, XL, XUV; OLDSMOBILE BRAVADA AND 2004 BUICK RAINIER.COMPLAINTS ALLEGE THAT THE REAR BRAKE LAMP DOES NOT OPERATE WHEN THE BRAKE PEDAL IS DEPRESSED.THERE IS NO INDICATION TO THE DRIVER FROM INSIDE THE VEHICLE THAT ONE OR MORE BRAKE LAMPS BULBS ARE NOT FUNCTIONING.GM FOUND THAT HEAT FROM THE BULB COULD DEFORM THE LAMP SOCKET, PRODUCE ELECTRICAL ARCING AND AN INOPERATIVE BULB.TO CORRECT THE CONDITION, GM CHANGED THE BULB TO A BULB THAT TRANSMITS LESS HEAT TO THE SOCKET AND CHANGED THE SOCKET TO A THERMOPLASTIC POLYMER TO IMPROVE THERMAL STABILITY.THESE CHANGES WERE IMPLEMENTED INTO PRODUCTION VEHICLES ON OCTOBER 1, 2003.GM IMPLEMENTED A SPECIAL POLICY BY NOTIFYING CONSUMERS THAT IF THEY SHOULD EXPERIENCE A BRAKE LAMP FAILURE TO GO TO THEIR GM DEALERSHIP TO HAVE THE CIRCUIT BOARD CONTAINING THE BRAKE LAMP REPLACED ALONG WITH NEW BULBS.THIS POLICY IS GOOD FOR THE FIRST 6 YEARS OR 72,000 MILES OF THE LIFE OF THE VEHICLE.ODI WILL UPGRADE THIS INVESTIGATION TO EA 04-021 AND INCLUDE THE ABOVE MENTIONED VEHICLES.