I am the original owner of my vehicle. It is essentially 4 years old and the evaporator coil has gone out on the vehicle. The evaporator coil goes passed just cooling the car. It affects the defrosting and temperature of the windshield for safety. The dealership is the one too have diagnosed the issue with the vehicle. It requir…
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I am the original owner of my vehicle. It is essentially 4 years old and the evaporator coil has gone out on the vehicle. The evaporator coil goes passed just cooling the car. It affects the defrosting and temperature of the windshield for safety. The dealership is the one too have diagnosed the issue with the vehicle. It requires a complete disassembling of the dashboard on their part in order to repair. The only warning I received was the passenger's side of the car blew cool air, the driver's side blew hot air for a couple of days and then it went out completely. There was housing by the dashboard. When it rained, I could not defrost my windows. I was in a very unsafe situation.
NHTSA ODI #11760601
Mileage unknown · Aug 26, 2026
Unknown Or Other
Onstar hardware failure. I have already replaced the onstar module in 2023 due to failure. Now the hardware has failed again. No longer under warranty and GM will not replace.
NHTSA ODI #11759862
Mileage unknown · Apr 27, 2026
Unknown Or Other
After a rain fall a "swooshing" sound is heard above, water will pour through the overhead lights where the onstar is, the seatbelts and the back interior lights. The drain tubes to the sunroof have been cleared and the problem still persist. When the water comes in the buttons start blinking and it causes a risk to the person …
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After a rain fall a "swooshing" sound is heard above, water will pour through the overhead lights where the onstar is, the seatbelts and the back interior lights. The drain tubes to the sunroof have been cleared and the problem still persist. When the water comes in the buttons start blinking and it causes a risk to the person driving when they are distracted by the water pouring in and the water pooling under your feet possibly causing your foot to slip while driving.
NHTSA ODI #11734051
Mileage unknown · Apr 7, 2026
Unknown Or OtherCrashInjury
I AM SUBMITTING THIS COMPLAINT REGARDING AN ACCIDENT INVOLVINGMY 2022 CHEVROLET TAHOE. WHILE I WAS DRIVING NORMALLY, THE REAR WHEELS SUDDENLY LOCKED UP, CAUSING THE VEHICLE TO SPIN OUT OF CONTROL AND CRASH INTO A WAL. THE IMPACT WAS SEVERE ENOUGH THAT THE AIRBAGS DEPLOYED. I WAS NOTIFIED ON 02/13/2026 ABOUT THE RECALL BUT THE R…
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I AM SUBMITTING THIS COMPLAINT REGARDING AN ACCIDENT INVOLVINGMY 2022 CHEVROLET TAHOE. WHILE I WAS DRIVING NORMALLY, THE REAR WHEELS SUDDENLY LOCKED UP, CAUSING THE VEHICLE TO SPIN OUT OF CONTROL AND CRASH INTO A WAL. THE IMPACT WAS SEVERE ENOUGH THAT THE AIRBAGS DEPLOYED. I WAS NOTIFIED ON 02/13/2026 ABOUT THE RECALL BUT THE RECALL STATUS (REMEDY NOT AVAILABLE) WITH RECALL NUMBER N252536750 STOP DELIVERY- REAR WHEEL LOCKUP. THEN ON 03/12/2026 I RECIEVED AN EMAIL STATING THE RECALL STAUTUS (REMEDY AVAILABLE). ALSO, ON 03/15/2026 I RECIEVED ANOTHER EMAIL WITH A RECALL STATUS (REMEDY NOT AVAILABLE) WITH RECALL NUMBER N252536750 STOP DELIVERY- REAR WHEEL LOCKUP. I HAVE SINCE THEN BEEN IN AN ACCIDENT POSSIBLY DUE TO A TRANSMISSION CONTROL VALVE ISSUE. AT THE TIME OF THE ACCIDENT, THE RECALL REPAIR WAS NOT AVAILABLE. BECAUSE THE VEHICLE EXPERIENCED THE EXACT FAILURE DESCRIBED IN THE RECALL, I BELIEVE THE DEFECT DIRECTLY CAUSE THE LOSS OF CONTROL AND RESULTING CRASH. I AM REQUESTING THAT THIS INCIDENT BE INVESTIGATED AND THAT GENERAL MOTORS REVIEW RESPONSIBILITY FOR DAMAGES RELATED TO THIS DEFECT.
NHTSA ODI #11729777
Mileage unknown · Jan 7, 2026
Unknown Or Other
On two occasions my car shut down after hard braking while approaching stopped traffic on a freeway. The Chevy dealer has not been able to locate a cause. In both cases I was in the travel lanes when the vehicle shut down and fortunately I was not struck from the rear. It took me time to recognize that the car was dead, place…
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On two occasions my car shut down after hard braking while approaching stopped traffic on a freeway. The Chevy dealer has not been able to locate a cause. In both cases I was in the travel lanes when the vehicle shut down and fortunately I was not struck from the rear. It took me time to recognize that the car was dead, place it into Park, then recrank it.
NHTSA ODI #11709351
Mileage unknown · Dec 13, 2025
Unknown Or Other
The ONSTAR system only lasted 5 months from purchase of the vehicle. I was told that GM had none in stock, so the dealership placed a order to have a new one installed under warranty. I was to receive a call when it became available, but received no calls. My warranty expired in August and the dealership wants me to pay $1000 to…
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The ONSTAR system only lasted 5 months from purchase of the vehicle. I was told that GM had none in stock, so the dealership placed a order to have a new one installed under warranty. I was to receive a call when it became available, but received no calls. My warranty expired in August and the dealership wants me to pay $1000 to get this replaced, when it was a warranted part that I waited for, for 2 1/2 years. My auto is not safe now as many components do not work, and I drive 45 min to work and then back in Montana. If I break down on the deserted highway there will be no way to get help! Please help!
NHTSA ODI #11704847
Mileage unknown · Oct 1, 2025
Unknown Or Other
Onstar module is not working. I contacted Onstar and they stated to get repair I would need to continue paying for the service. Safety features are now not working due to this issue
NHTSA ODI #11690768
Mileage unknown · Aug 28, 2025
Unknown Or Other
Onstar Module has completely malfunctioned. Unable to use navigation or receive help in a moment of distress. No warning lights came on.
NHTSA ODI #11683632
Mileage unknown · May 12, 2025
Electrical SystemUnknown Or Other
The Onstar module has failed. This part is the Telematic Control Unit or TCU. This is a widespread issue with no ETA of part replacement. This is an issue that is not often covered under warranty especially for vehicles outside of the age/mileage requirement of the company. This should be investigated and issued as a recall.
NHTSA ODI #11660549
Mileage unknown · Dec 18, 2024
Unknown Or OtherVisibility/wiper
First: wiper motor stopped working, so it would not spray washer fluid to clean front or rear windows. Multiple people have had the same issue, only way to fix was replace Second: rear heat stopped working, dealership said we were the 5th tahoe in the last 2 weeks with the same issue. The "lines needed blown out" was what the…
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First: wiper motor stopped working, so it would not spray washer fluid to clean front or rear windows. Multiple people have had the same issue, only way to fix was replace Second: rear heat stopped working, dealership said we were the 5th tahoe in the last 2 weeks with the same issue. The "lines needed blown out" was what they said the fix was.
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Tahoe, Chevrolet Suburban, GMC Yukon, GMC Yukon XL, Cadillac Escalade, and Cadillac Escalade ESV vehicles equipped with 10 Speed Transmission with ETRS (Electronic Transmission Range Select). The transmission control valve may fail and lock up the rear wheels.
Consequence & remedy
Consequence: Rear wheels that lock up while driving increase the risk of a crash.
Remedy: Dealers will install new transmission control module (TCM) software, free of charge. Owner notification letters were mailed April 7, 2026. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252536750. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module:software
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Tahoe, Chevrolet Suburban, GMC Yukon, GMC Yukon XL, Cadillac Escalade, and Cadillac Escalade ESV vehicles equipped with 10 Speed Transmission with ETRS (Electronic Transmission Range Select). The transmission control valve may fail and lock up the rear wheels.
Consequence: Rear wheels that lock up while driving increase the risk of a crash.
Remedy: Dealers will install new transmission control module (TCM) software, free of charge. Owner notification letters were mailed April 7, 2026. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252536750. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
Power Train:automatic Transmission:fluid/lubricant:valves/valve Body
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Tahoe, Chevrolet Suburban, GMC Yukon, GMC Yukon XL, Cadillac Escalade, and Cadillac Escalade ESV vehicles equipped with 10 Speed Transmission with ETRS (Electronic Transmission Range Select). The transmission control valve may fail and lock up the rear wheels.
Consequence: Rear wheels that lock up while driving increase the risk of a crash.
Remedy: Dealers will install new transmission control module (TCM) software, free of charge. Owner notification letters were mailed April 7, 2026. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252536750. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence & remedy
Consequence: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Consequence & remedy
Consequence: A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA26005 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy
Opened Aug 20, 2026 · No close date supplied
Status: open (inferred from source dates) · Engine
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ26001 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy
Opened Jan 16, 2026 · Closed Aug 20, 2026
Status: closed (inferred from source dates) · Engine
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI will close this RQ and continue to investigate complaints of post-remedy engine failure for Recall 25V-274 as part of an Engineering Analysis (EA26005). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25007 · Loss Of Motive Power Due To Engine Failure
Opened Oct 23, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274. This presents a potential safety risk that warrants further investigation. ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274. This presents a potential safety risk that warrants further investigation. ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274. This presents a potential safety risk that warrants further investigation. ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE25001 · Loss Of Motive Power Due To Engine Failure
Opened Jan 16, 2025 · Closed Oct 23, 2025
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issues. GM’s recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issues. GM’s recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issues. GM’s recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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