2022 Chevrolet Tahoe

The vehicle has service driver assistance system warning. The seat vibration is not working and I believe there are issues with the sensor and or harness. There have been recalls on previous years of this vehicle for the same thing. There have been a wave of these lately, according to the dealership working on the vehicle. Parts availability is currently low because of this resulting in longer repair times. This is a key safety feature of the vehicle and must be repaired quickly. Unsuspecting users may expect warnings before collisions that may not happen.

To Whom It May Concern, I am writing to express my absolute shock, extreme frustration, and profound distress regarding the catastrophic and recurring failures of the BRAND NEW $86,626.50 2022 Chevrolet Tahoe RST we purchased from Community Chevrolet (200 W Olive Ave, Burbank, CA 91502). We did not purchase a used, low-budget vehicle; we invested a life-altering sum of EIGHTY-SIX THOUSAND DOLLARS in what we expected to be a safe, reliable family SUV. Instead, we have received a death trap that the dealership refuses to fix permanently. This vehicle is fundamentally unsafe to operate. We have brought it to your dealership four (4) times for the same critical safety issues, and each time, we receive the same insulting explanation: a "software update" or "recalibration." These are not fixes; they are negligent bandaids designed to clear error codes long enough for us to drive off the lot. We are experiencing terrifying, random SYSTEM FAILURES while driving: "Service ESC" warning "Forward Collision System Unavailable" "BRAKE SYSTEM FAILURE 62MPH TOP SPEED" Let me be unequivocally clear: the braking system has failed twice while my wife and three young children were inside the vehicle, nearly resulting in fatal collisions on the freeway and city streets. This is not an inconvenience; this is a life-threatening defect that you have failed to remedy. The negligence displayed by returning this vehicle to us in an unsafe condition is staggering. The financial and personal toll is immense and completely unacceptable: We have paid for tow trucks three times. We have missed work, leading to a formal warning for my wife's employment. We have incurred costs for rental vehicles and arranging essential transportation for medical appointments and school runs. For $86,000, I expect a vehicle that adheres to basic safety guidelines, not one that endangers my family and others on the road. The vehicle had approximately 56,000 miles when these critical issues became severe, yet it is

The check engine light came on on my Chevy Tahoe, November 2023. The system started to fail it would say for collision not able service ESC system. I would bring it into the shop. They would hook it up to the computer and they would say oh nothing wrong we just reset it. Then it started to shut down and it would say proceed with caution, low acceleration, no front and collision service ESC and I would have. Luckily I was in a city so I took it to the shop. They gave me a print off. Said there was no technician cleared it. I was able to make it home and I made an appointment. They put it on the computer. they said oh nothing‘s wrong. Everything‘s fine then it did it again and I was going through the mountains. I noticed that my car smelled of gas and that the gas gauge was just sucking fuel and I knew this was a problem.. they finally found out what was going on, but I feel the damage had already been done. The part that got replaced was over $1000. I had to pay out-of-pocket for it. Now my vehicle’s engine is shot.

I was driving the truck on the highway and on slower roads. The trucks auto break kept coming on, it could have caused an accident or worse to my family in the truck and others around us driving. This happened twice before but only did it once. Last night it happened to us around 15 times. We had to get off the roads for everyone’s safety. We haven’t had it inspected yet because it just happened. No lights or warning messages showed up at the time. The check engine light came on at the end of all that tho. When I got out of the truck I could smell the burning of the breaks or tires.

The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.

On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.

Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.

My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).