NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
173 reports102,000 miles · Aug 8, 2020
Power Train
I WAS DRIVING INTO TOWN FROM HOME ONE MORNING AND NOTICED THE VEHICLE WAS ACTING FUNNY LIKE IT WASN'T SHIFTING GEARS. I CALLED MY HUSBAND AND THANKFULLY I WAS CLOSE TO OUR LOCAL CHEVEROLET DEALER AND BY THE TIME I PULLED IN WHICH WAS ONLY A COUPLE OF MILES THE TRANSMISSION TEMP WAS VERY HIGH AND WAS NOT SHIFTING GEARS AT ALL. TH…
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I WAS DRIVING INTO TOWN FROM HOME ONE MORNING AND NOTICED THE VEHICLE WAS ACTING FUNNY LIKE IT WASN'T SHIFTING GEARS. I CALLED MY HUSBAND AND THANKFULLY I WAS CLOSE TO OUR LOCAL CHEVEROLET DEALER AND BY THE TIME I PULLED IN WHICH WAS ONLY A COUPLE OF MILES THE TRANSMISSION TEMP WAS VERY HIGH AND WAS NOT SHIFTING GEARS AT ALL. THEY EVALUATED IT AND THOUGHT MAYBE THEY COULD JUST FLUSH TRANSMISSION SINCE IT WAS ONLY A 2017 AND NOT AN OLDER VEHICLE BUT DETERMINED IT NEEDED A WHOLE NEW TRANSMISSION. COULD HAVE CAUSED UNSAFE CONDITIONS IF IT WOULD HAVE JUST QUIT IN THE MIDDLE OF A BUSY INTERSECTION.
NHTSA ODI #11344100
48,072 miles · Aug 7, 2020
Service Brakes
HARD BRAKE PEDAL RESULTING IN LITTLE OR NO STOPPING POWER WHEN APPLYING THE BRAKES. HAPPENED TWO DAYS IN A ROW. EXTREME PRESSURE NEEDED TO STOP. BOTH TIMES IN THE PARKING LOT.
NHTSA ODI #11343836
25,000 miles · Jul 21, 2020
Unknown Or Other
VEHICLE WILL EXCELERATE FAST OR SHIFT FAST AND ABNORMALLY AFTER STOPPING. ALSO DOWNSHIFTS IN A JERKING MOTION WHEN COMING TO A STOP. IDLES AS IF VEHICLE IS RUINING OUT OF FUEL EVEN WHEN CONTAINING SUFFIENANT FUEL LEVELS AND MAY STALL.
NHTSA ODI #11340585
68,000 miles · Jul 13, 2020
Electrical System
TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT STATED THAT HER AIR CONDITIONING NO LONGER OPERATED AS NEEDED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A CRACKED CONDENSER. THE CONTACT THEN REACHED OUT TO THE MANUFACTURER AND WAS GIVEN A CASE; THE CONTACT WAS ALSO REFER…
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TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT STATED THAT HER AIR CONDITIONING NO LONGER OPERATED AS NEEDED. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A CRACKED CONDENSER. THE CONTACT THEN REACHED OUT TO THE MANUFACTURER AND WAS GIVEN A CASE; THE CONTACT WAS ALSO REFERRED TO THE NHTSA FOR ASSISTANCE. THE DEALER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
NHTSA ODI #11339067
58,000 miles · Jul 7, 2020
Unknown Or Other
THE PAINT ON THE HOOD AND ROOF OF THE VEHICLE APPEARS TO BE OXIDIZING. IT IS ROUGH TO THE TOUCH, PATCHY, AND CONTINUES TO GET WORSE. THE CLEAR COAT HAS COMPLETELY WORN DOWN. WE NOTICED IT DETERIORATING WHEN WE GOT IT BACK FROM THE DEALERSHIP FOR A RECALL DUE TO A FAULTY BRAKE SYSTEM. THE PAINT IS CLEARLY DEFECTIVE AS I AM FINDIN…
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THE PAINT ON THE HOOD AND ROOF OF THE VEHICLE APPEARS TO BE OXIDIZING. IT IS ROUGH TO THE TOUCH, PATCHY, AND CONTINUES TO GET WORSE. THE CLEAR COAT HAS COMPLETELY WORN DOWN. WE NOTICED IT DETERIORATING WHEN WE GOT IT BACK FROM THE DEALERSHIP FOR A RECALL DUE TO A FAULTY BRAKE SYSTEM. THE PAINT IS CLEARLY DEFECTIVE AS I AM FINDING IN MY RESEARCH OTHERS ARE EXPERIENCING AS WELL. PROFESSIONALS WHO SPECIALIZE IN BODY WORK HAVE ACKNOWLEDGED THAT THERE IS CLEARLY A PROBLEM WITH THE PAINT ON THESE VEHICLES. THIS IS A COMMON PROBLEM WITH GM VEHICLES OF THIS YEAR AND COLOR.
NHTSA ODI #11338012
51,000 miles · Jun 4, 2020
Electrical SystemVisibility
TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VENTS STARTED TO BLOW HOT AIR. THE CONTACT STATED HE NOTICED A CRACK IN THE AIR CONDITION CONDENSER. THE VEHICLE WAS TAKEN TO EDWARDS CHEVROLET-280 LOCATED AT 5499 US-280, BIRMINGHAM, AL 35242, (205) 980-3325, WHERE THE VEHICLE WAS DIAGNOSE…
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TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VENTS STARTED TO BLOW HOT AIR. THE CONTACT STATED HE NOTICED A CRACK IN THE AIR CONDITION CONDENSER. THE VEHICLE WAS TAKEN TO EDWARDS CHEVROLET-280 LOCATED AT 5499 US-280, BIRMINGHAM, AL 35242, (205) 980-3325, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 51,000.
NHTSA ODI #11327282
70,000 miles · May 5, 2020
Engine
I WAS DRIVING MY VEHICLE AND THE CHECK ENGINE LIGHT CAME ON AND IT STALLED OUT LIKE IT DIDN'T WANT TO GO. THE OIL LIGHT CAME ON AND I BARELY MADE IT A MILE BACK HOME. THE DEALERSHIP TOLD ME THAT THE LIFTERS WERE BAD AND THAT THE CAM SHAFT ROD IS BENT. THIS IS A $60,000 VEHICLE THAT IS LESS THAN 3 YEARS OLD AND THEY ARE EX…
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I WAS DRIVING MY VEHICLE AND THE CHECK ENGINE LIGHT CAME ON AND IT STALLED OUT LIKE IT DIDN'T WANT TO GO. THE OIL LIGHT CAME ON AND I BARELY MADE IT A MILE BACK HOME. THE DEALERSHIP TOLD ME THAT THE LIFTERS WERE BAD AND THAT THE CAM SHAFT ROD IS BENT. THIS IS A $60,000 VEHICLE THAT IS LESS THAN 3 YEARS OLD AND THEY ARE EXPECTING ME TO PAY FOR THE REPAIR. *TR
NHTSA ODI #11323444
25 miles · May 4, 2020
Service Brakes
I HAVE AN OPEN RECALL (N192268490) ON MY SUV THAT KNOWINGLY DOES HAVE ISSUES WHEN I AM DRIVING AND THE BREAKS WILL NOT STOP MY VEHICLE PROPERLY. AFTER SEVERAL ATTEMPTS TO THE LOCAL CERTIFIED CHEVROLET DEALERSHIP AND SERVICE DEPARTMENTS AND I OPENED A CASE NUMBER WITH CHEVROLET CUSTOMER SERVICE, THE ISSUE HAS NOT BEEN REMEDIED A…
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I HAVE AN OPEN RECALL (N192268490) ON MY SUV THAT KNOWINGLY DOES HAVE ISSUES WHEN I AM DRIVING AND THE BREAKS WILL NOT STOP MY VEHICLE PROPERLY. AFTER SEVERAL ATTEMPTS TO THE LOCAL CERTIFIED CHEVROLET DEALERSHIP AND SERVICE DEPARTMENTS AND I OPENED A CASE NUMBER WITH CHEVROLET CUSTOMER SERVICE, THE ISSUE HAS NOT BEEN REMEDIED AND STILL REMAINS A DRIVING ISSUE AND SAFETY CONCERN. SINCE DECEMBER 2019, I HAVE TAKEN MY VEHICLE TO THE 2 LOCAL CERTIFIED CHEVROLET DEALERSHIPS AND SERVICE DEPARTMENTS ON 3 DIFFERENT OCCASIONS. BOTH LOCATIONS TOLD ME THE SOFTWARE IS NOT UPDATED PROPERLY THEREFORE MY VEHICLE WILL NOT EXCEPT RECALL. AFTER MY FIRST ATTEMPT TO GET THE RECALL FIXED AND THE SERVICE DEPARTMENT WAS UNSUCCESSFUL, I CONTACTED CHEVROLET DIRECTLY AND A CASE NUMBER WAS ISSUED (SERVICE REQUEST NUMBER: 9-5847462774). I COMMUNICATED FREQUENTLY WITH CHEVROLET ON RESOLVING THE RECALL ISSUE WITH MY VEHICLE. THE END RESULT, I WAS TOLD BY CHEVROLET CUSTOMER SERVICE THAT THE ISSUE IS UNABLE TO BE REPAIRED AND THE RECALL COULD NOT BE COMPLETED DUE TO A SOFTWARE UPDATE THAT CHEVROLET NEEDED AND THEY WERE UNCERTAIN IF/WHEN THE SOFTWARE UPDATE WOULD BE AVAILABLE. SINCE THE CASE WITH CHEVROLET HAS BEEN OPENED, I HAVE TAKEN MY SUV TO ANOTHER CERTIFIED CHEVROLET DEALERSHIP AND SERVICE DEPARTMENT ON 2 OTHER OCCASIONS AND THE RECALL HAS NOT BEEN RESOLVED. AFTER THE 3RD TIME I HAVE TAKEN MY SUV IN FOR THIS RECALL, I HAVE ATTEMPTED TO CONTACT CHEVROLET CUSTOMER SERVICE AGAIN VIA EMAIL AND I HAVE GOTTEN NO REPLY BACK OR RETURN PHONE CALL. IS THIS HOW A PERSON, WITH A FAMILY, THAT HAS A SAFETY ISSUE AND A RECALL ON A VEHICLE SHOULD BE TREATED? ESPECIALLY, WHEN THE VACUUM LINE FOR THE BRAKES IN MY CHEVROLET TAHOE KNOWINGLY DO NOT SEAL AND THE BRAKES DO NOT OPERATE AS INTENDED.
NHTSA ODI #11323176
31,030 miles · Apr 27, 2020
Service Brakes
IN SEPTEMBER OF 2019, GMC ISSUED A RECALL FOR SEVERAL GMC VEHICLES REGARDING "SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM". AS SUCH, THE VEHICLE WAS SERVICED AT THE DEALERSHIP PER THE INSTRUCTIONS ISSUED BY GMC. HOWEVER, SEVERAL MONTHS LATER, WHILE OPERATING THE VEHICLE IN REVERSE OUT OF A CROWED PARKING LOT, THE BRAKES FAILED…
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IN SEPTEMBER OF 2019, GMC ISSUED A RECALL FOR SEVERAL GMC VEHICLES REGARDING "SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM". AS SUCH, THE VEHICLE WAS SERVICED AT THE DEALERSHIP PER THE INSTRUCTIONS ISSUED BY GMC. HOWEVER, SEVERAL MONTHS LATER, WHILE OPERATING THE VEHICLE IN REVERSE OUT OF A CROWED PARKING LOT, THE BRAKES FAILED TO STOP THE VEHICLE. PLACING THE GEAR IN NEUTRAL ALONG PLUS THE EMERGENCY BRAKE, WAS REQUIRED TO STOP THE VEHICLE. THE WAS AN EXTREMELY CLOSE CALL TO THE SAFETY OF THE SURROUNDING BYSTANDERS IN THE PARKING LOT. UPON DISCUSSIONS WITH BOTH THE DEALERSHIP AND GMC, IT WAS REPORTED THAT THE CURRENT RECALL ONLY REPROGRAMS THE COMPONENTS (REFERENCE THE LETTER ISSUED BY GMC AND THE NHTSA'S WEB SITE FOR THIS RECALL). IT WAS FURTHER COMMENTED BY BOTH THE SERVICE MANAGER AT THE DEALERSHIP AND CUSTOMER SERVICE AT GMC, THAT THIS WILL NOT ADDRESS ALL VEHICLES IDENTIFIED IN THIS RECALL, MEANING MORE ACTION MAY BE REQUIRED TO FIX THE UNDERLINING ISSUE. IN THIS CASE, SEVERAL COMPONENTS WERE NEEDED TO BE PHYSICAL REPLACED, NAMELY THE VACUUM PUMP. IN ADDITION, IT WAS ACKNOWLEDGED BY BOTH THE DEALERSHIP AND GMC THAT A CERTAIN PERCENTAGE OF THESE VEHICLES IDENTIFIED IN THE ORIGINAL RECALL WILL EXPERIENCE SIMILAR ISSUES (BRAKES FAILING TO STOP THE VEHICLE). DURING THE CALL TO GMC CUSTOMER ASSISTANCE (866.790.5600), THE SENIOR MANAGER REFUSED TO TAKE THE ADVICE TO INFORM ALL CUSTOMERS/CONSUMERS OF THIS DANGEROUS ONGOING RISK. EVEN THOUGH IT'S A KNOWN FAILURE, GMC HAS YET TO PROVIDE ADDITIONAL NOTIFICATION TO CONSUMERS THAT THE CURRENT RECALL MAY FAIL TO ADDRESS THE UNDERLINING SAFETY FAILURE TO THE BRAKING SYSTEM. GMC SHOULD ISSUE A NEW RECALL TO ADVICE THE REPLACEMENT OF THE PHYSICAL COMPONENTS OF THE VACUUM BRAKE ASSISTANCE SYSTEM BY ALL EFFECTED VEHICLES IMMEDIATELY. OTHERWISE, THEY WILL NOT REPLACE THE PARTS UNLESS THE CONSUMER EXPERIENCES AN ACTUAL FAILURE.
NHTSA ODI #11322430
15,000 miles · Apr 11, 2020
Visibility/wiper
I WAS DRIVING ON A HIGHWAY WHEN I HEARD A LOUD CRASH SOUND AND SOME RATTLING COMING FROM THE SUNROOD . IT WAS RAINING BUT NOT BAD. I DIDN'T SEE ANYTHING THAT MAY HAVE FLEW UP AND HIT THE SUNROOF. I HAD NOT GONE UNDER AN OVERPASS AND THERE WAS NOT MANY CARS ON THE ROAD. I PULLED IN TO A PARKING LOT AND DID NOT FIND ANYTHING THAT …
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I WAS DRIVING ON A HIGHWAY WHEN I HEARD A LOUD CRASH SOUND AND SOME RATTLING COMING FROM THE SUNROOD . IT WAS RAINING BUT NOT BAD. I DIDN'T SEE ANYTHING THAT MAY HAVE FLEW UP AND HIT THE SUNROOF. I HAD NOT GONE UNDER AN OVERPASS AND THERE WAS NOT MANY CARS ON THE ROAD. I PULLED IN TO A PARKING LOT AND DID NOT FIND ANYTHING THAT WOULD HAVE HIT AND BROKE THE GLASS BUT THE SUNROOF WAS BROKEN. T
NHTSA ODI #11320875
Official recalls
4May 7, 2026
General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
Consequence & remedy
Consequence: Front or rear wheel lockup increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
Oct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence & remedy
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional source detail variants (3)
Service Brakes
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Sep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence & remedy
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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