NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
41 reportsClear category filter42,837 miles · Dec 2, 2020
Service Brakes
2017 CHEVY TAHOE PREMIER. THE BRAKES ARE NOT ENGAGING IF UNDER 5 MPH ROLLING FOWARD (PHARMACY DRIVE THRU) HARD TO STOP VEHICLE USED 2 FEET TO PUSH THE BRAKE DOWN FINALLY WAS ABLE TO STOP AN ACCIDENT BY USING THE EMERGENCY BRAKE. THERE WAS A RECALL THAT WAS PERFORMED ON 9/26/2019 FOR SERVICE BRAKE ASSIST. ISSUE OCCURRED AGAIN…
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2017 CHEVY TAHOE PREMIER. THE BRAKES ARE NOT ENGAGING IF UNDER 5 MPH ROLLING FOWARD (PHARMACY DRIVE THRU) HARD TO STOP VEHICLE USED 2 FEET TO PUSH THE BRAKE DOWN FINALLY WAS ABLE TO STOP AN ACCIDENT BY USING THE EMERGENCY BRAKE. THERE WAS A RECALL THAT WAS PERFORMED ON 9/26/2019 FOR SERVICE BRAKE ASSIST. ISSUE OCCURRED AGAIN 11/23/2020. I SPOKE TO GM AND THEY DECIDED TO REOPENED THE CASE. RECALL PROGRAMMING WAS REDONE FOR THE 2ND TIME 12/1/2020 FOR SERVICE BRAKE ASSIST. 12/2/2020 THE SAME SITUATION OCCURRED IN CAR PICK UP LINE AT SCHOOL. TOOK THE VEHICLE OUT OF PARK LET OF THE BRAKE ROLLED FOWARD 30 FEET WENT TO USE THE BRAKES AROUND 3-5 MPH AND PEDAL WAS STIFF AND WOULD NOT ENGAGE HOLDING TWO FEET ON THE PEDAL, USED EMERGENCY BRAKE TO AVOID HITTING THE CAR IN LINE IN FRONT OF ME. MY 2017 TAHOE GOING BACK TO THE CHEVY DEALERSHIP AGAIN. THIS IS A MAJOR LIABILITY SAFETY CONCERN!!!
NHTSA ODI #11377587
51,800 miles · Oct 15, 2020
Service Brakes
VERY HARD BRAKE PRESSURE NEEDED. CAR WILL STOP AND VERY HAR D. ACTS LIKE POWER BRAKES DO NOT WORK.. LOSS OF MAYBE DUE TO VACUUM LOSS. THERE SHOULD BE U RECALL ISSUED. NOT SAFE. !!!?
NHTSA ODI #11364523
48,072 miles · Aug 7, 2020
Service Brakes
HARD BRAKE PEDAL RESULTING IN LITTLE OR NO STOPPING POWER WHEN APPLYING THE BRAKES. HAPPENED TWO DAYS IN A ROW. EXTREME PRESSURE NEEDED TO STOP. BOTH TIMES IN THE PARKING LOT.
NHTSA ODI #11343836
25 miles · May 4, 2020
Service Brakes
I HAVE AN OPEN RECALL (N192268490) ON MY SUV THAT KNOWINGLY DOES HAVE ISSUES WHEN I AM DRIVING AND THE BREAKS WILL NOT STOP MY VEHICLE PROPERLY. AFTER SEVERAL ATTEMPTS TO THE LOCAL CERTIFIED CHEVROLET DEALERSHIP AND SERVICE DEPARTMENTS AND I OPENED A CASE NUMBER WITH CHEVROLET CUSTOMER SERVICE, THE ISSUE HAS NOT BEEN REMEDIED A…
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I HAVE AN OPEN RECALL (N192268490) ON MY SUV THAT KNOWINGLY DOES HAVE ISSUES WHEN I AM DRIVING AND THE BREAKS WILL NOT STOP MY VEHICLE PROPERLY. AFTER SEVERAL ATTEMPTS TO THE LOCAL CERTIFIED CHEVROLET DEALERSHIP AND SERVICE DEPARTMENTS AND I OPENED A CASE NUMBER WITH CHEVROLET CUSTOMER SERVICE, THE ISSUE HAS NOT BEEN REMEDIED AND STILL REMAINS A DRIVING ISSUE AND SAFETY CONCERN. SINCE DECEMBER 2019, I HAVE TAKEN MY VEHICLE TO THE 2 LOCAL CERTIFIED CHEVROLET DEALERSHIPS AND SERVICE DEPARTMENTS ON 3 DIFFERENT OCCASIONS. BOTH LOCATIONS TOLD ME THE SOFTWARE IS NOT UPDATED PROPERLY THEREFORE MY VEHICLE WILL NOT EXCEPT RECALL. AFTER MY FIRST ATTEMPT TO GET THE RECALL FIXED AND THE SERVICE DEPARTMENT WAS UNSUCCESSFUL, I CONTACTED CHEVROLET DIRECTLY AND A CASE NUMBER WAS ISSUED (SERVICE REQUEST NUMBER: 9-5847462774). I COMMUNICATED FREQUENTLY WITH CHEVROLET ON RESOLVING THE RECALL ISSUE WITH MY VEHICLE. THE END RESULT, I WAS TOLD BY CHEVROLET CUSTOMER SERVICE THAT THE ISSUE IS UNABLE TO BE REPAIRED AND THE RECALL COULD NOT BE COMPLETED DUE TO A SOFTWARE UPDATE THAT CHEVROLET NEEDED AND THEY WERE UNCERTAIN IF/WHEN THE SOFTWARE UPDATE WOULD BE AVAILABLE. SINCE THE CASE WITH CHEVROLET HAS BEEN OPENED, I HAVE TAKEN MY SUV TO ANOTHER CERTIFIED CHEVROLET DEALERSHIP AND SERVICE DEPARTMENT ON 2 OTHER OCCASIONS AND THE RECALL HAS NOT BEEN RESOLVED. AFTER THE 3RD TIME I HAVE TAKEN MY SUV IN FOR THIS RECALL, I HAVE ATTEMPTED TO CONTACT CHEVROLET CUSTOMER SERVICE AGAIN VIA EMAIL AND I HAVE GOTTEN NO REPLY BACK OR RETURN PHONE CALL. IS THIS HOW A PERSON, WITH A FAMILY, THAT HAS A SAFETY ISSUE AND A RECALL ON A VEHICLE SHOULD BE TREATED? ESPECIALLY, WHEN THE VACUUM LINE FOR THE BRAKES IN MY CHEVROLET TAHOE KNOWINGLY DO NOT SEAL AND THE BRAKES DO NOT OPERATE AS INTENDED.
NHTSA ODI #11323176
31,030 miles · Apr 27, 2020
Service Brakes
IN SEPTEMBER OF 2019, GMC ISSUED A RECALL FOR SEVERAL GMC VEHICLES REGARDING "SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM". AS SUCH, THE VEHICLE WAS SERVICED AT THE DEALERSHIP PER THE INSTRUCTIONS ISSUED BY GMC. HOWEVER, SEVERAL MONTHS LATER, WHILE OPERATING THE VEHICLE IN REVERSE OUT OF A CROWED PARKING LOT, THE BRAKES FAILED…
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IN SEPTEMBER OF 2019, GMC ISSUED A RECALL FOR SEVERAL GMC VEHICLES REGARDING "SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM". AS SUCH, THE VEHICLE WAS SERVICED AT THE DEALERSHIP PER THE INSTRUCTIONS ISSUED BY GMC. HOWEVER, SEVERAL MONTHS LATER, WHILE OPERATING THE VEHICLE IN REVERSE OUT OF A CROWED PARKING LOT, THE BRAKES FAILED TO STOP THE VEHICLE. PLACING THE GEAR IN NEUTRAL ALONG PLUS THE EMERGENCY BRAKE, WAS REQUIRED TO STOP THE VEHICLE. THE WAS AN EXTREMELY CLOSE CALL TO THE SAFETY OF THE SURROUNDING BYSTANDERS IN THE PARKING LOT. UPON DISCUSSIONS WITH BOTH THE DEALERSHIP AND GMC, IT WAS REPORTED THAT THE CURRENT RECALL ONLY REPROGRAMS THE COMPONENTS (REFERENCE THE LETTER ISSUED BY GMC AND THE NHTSA'S WEB SITE FOR THIS RECALL). IT WAS FURTHER COMMENTED BY BOTH THE SERVICE MANAGER AT THE DEALERSHIP AND CUSTOMER SERVICE AT GMC, THAT THIS WILL NOT ADDRESS ALL VEHICLES IDENTIFIED IN THIS RECALL, MEANING MORE ACTION MAY BE REQUIRED TO FIX THE UNDERLINING ISSUE. IN THIS CASE, SEVERAL COMPONENTS WERE NEEDED TO BE PHYSICAL REPLACED, NAMELY THE VACUUM PUMP. IN ADDITION, IT WAS ACKNOWLEDGED BY BOTH THE DEALERSHIP AND GMC THAT A CERTAIN PERCENTAGE OF THESE VEHICLES IDENTIFIED IN THE ORIGINAL RECALL WILL EXPERIENCE SIMILAR ISSUES (BRAKES FAILING TO STOP THE VEHICLE). DURING THE CALL TO GMC CUSTOMER ASSISTANCE (866.790.5600), THE SENIOR MANAGER REFUSED TO TAKE THE ADVICE TO INFORM ALL CUSTOMERS/CONSUMERS OF THIS DANGEROUS ONGOING RISK. EVEN THOUGH IT'S A KNOWN FAILURE, GMC HAS YET TO PROVIDE ADDITIONAL NOTIFICATION TO CONSUMERS THAT THE CURRENT RECALL MAY FAIL TO ADDRESS THE UNDERLINING SAFETY FAILURE TO THE BRAKING SYSTEM. GMC SHOULD ISSUE A NEW RECALL TO ADVICE THE REPLACEMENT OF THE PHYSICAL COMPONENTS OF THE VACUUM BRAKE ASSISTANCE SYSTEM BY ALL EFFECTED VEHICLES IMMEDIATELY. OTHERWISE, THEY WILL NOT REPLACE THE PARTS UNLESS THE CONSUMER EXPERIENCES AN ACTUAL FAILURE.
NHTSA ODI #11322430
Mileage unknown · Feb 13, 2020
Service BrakesWheels
2017 CHEVY TAHOE. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE SAFETY RECALL AND WHEEL SENSOR FAILURE SAFETY RECALL. *LD THE CONSUMER STATED THE SIZE AND WIDTH OF THE LEFT FOOT REST PAD, FOR DRIVERS, ARE TOO WIDE. *JS
NHTSA ODI #11308196
18,000 miles · Jan 24, 2020
Service Brakes
TL* THE CONTACT LEASED A 2017 CHEVROLET TAHOE. WHILE DRIVING AT 56 MPH, THE VEHICLE UNINTENDED BRAKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PARAMUS CHEVROLET 194 NJ-17, PARAMUS, NJ 07652 (201) 261-7100, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO …
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TL* THE CONTACT LEASED A 2017 CHEVROLET TAHOE. WHILE DRIVING AT 56 MPH, THE VEHICLE UNINTENDED BRAKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PARAMUS CHEVROLET 194 NJ-17, PARAMUS, NJ 07652 (201) 261-7100, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE FAILURE MILEAGE WAS 18,000.
NHTSA ODI #11301579
41,127 miles · Jan 21, 2020
Service Brakes
TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT STATED WHILE PULLING INTO A PARKING SPOT, THE BRAKES HAD HARDENED AND WERE DIFFICULT TO DEPRESS WITHOUT WARNING. THE CONTACT THEN INSPECTED THE VEHICLE FOR ANY OBSTRUCTIONS THAT COULD HINDER HER BRAKING AND DISCOVERED NOTHING. AS SHE PROCEEDED TO PARK THE VEHICLE, THE BRAK…
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TL* THE CONTACT OWNS A 2017 CHEVROLET TAHOE. THE CONTACT STATED WHILE PULLING INTO A PARKING SPOT, THE BRAKES HAD HARDENED AND WERE DIFFICULT TO DEPRESS WITHOUT WARNING. THE CONTACT THEN INSPECTED THE VEHICLE FOR ANY OBSTRUCTIONS THAT COULD HINDER HER BRAKING AND DISCOVERED NOTHING. AS SHE PROCEEDED TO PARK THE VEHICLE, THE BRAKES CONTINUED TO HARDEN; HOWEVER, THE BRAKES DID OPERATE AS NORMAL ONCE THE VEHICLE WAS RESTARTED. THE CONTACT'S HUSBAND TOOK THE VEHICLE TO CRAIN CHEVROLET 9911, I-30, LITTLE ROCK, AR 72209 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BRAKE BOOSTER. THE CONTACT'S REQUEST FOR A LOANER VEHICLE WAS DENIED. THE CONTACT HAD NOT REACHED OUT TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 41,127.
NHTSA ODI #11300864
31,000 miles · Aug 12, 2019
Service Brakes
DEPRESSING THE BRAKES, FAILED TO BRING THE VEHICLE TO A STOP. WHILE AT A LOW RATE OF SPEED, THE BRAKE PEDAL WOULD SINK TO THE FLOOR, AND THERE WOULD BE NO STOPPING POWER. THIS OCCURRED 3 TIMES IN A SINGLE DAY. WE ROLLED THROUGH THE END OF SEVERAL DRIVEWAYS, DIRECTLY INTO THE MIDDLE OF THE STREET. WE CONTACTED THE DEALERSHI…
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DEPRESSING THE BRAKES, FAILED TO BRING THE VEHICLE TO A STOP. WHILE AT A LOW RATE OF SPEED, THE BRAKE PEDAL WOULD SINK TO THE FLOOR, AND THERE WOULD BE NO STOPPING POWER. THIS OCCURRED 3 TIMES IN A SINGLE DAY. WE ROLLED THROUGH THE END OF SEVERAL DRIVEWAYS, DIRECTLY INTO THE MIDDLE OF THE STREET. WE CONTACTED THE DEALERSHIP, AND THEY CONFIRMED THERE IS A SERVICE BULLETIN FOR THE ISSUE, AND THE VEHICLE SHOULD GET IMMEDIATE AND NECESSARY REPAIRS. IF IT HELPS, THE SERVICE NUMBER WITHIN CHEVROLET IS: #PIT5361D ATTACHED IS AN IMAGE OF THE EXACT DIAGNOSIS AND CONFIRMATION FROM THE CHEVROLET DEALERSHIP. WE WERE FORTUNATE NO OTHER TRAFFIC WAS APPROACHING US. OTHERS MAY NOT BE SO LUCKY!
NHTSA ODI #11243232
40,000 miles · Mar 8, 2019
Service Brakes
DRIVING IN TRAFFIC SLOW SPEED, BRAKES WENT TO FLOOR, LOST POWER BRAKES, POSSIBLY VACUUM PRESSURE. VERY HARD TO STOP VEHICLE. BRAKES WORKED AFTER DRIVING AT A HIGHER SPEED WHILE ATTEMPTING TO EXIT THE ROAD. THIS IS A BRAKE BOOSTER/VACUUM LOSS ISSUE IN MY OPINION. THIS IS A 1 YEAR OLD VEHICLE. THIS SHOULD NOT BE HAPPENING. I HAVE …
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DRIVING IN TRAFFIC SLOW SPEED, BRAKES WENT TO FLOOR, LOST POWER BRAKES, POSSIBLY VACUUM PRESSURE. VERY HARD TO STOP VEHICLE. BRAKES WORKED AFTER DRIVING AT A HIGHER SPEED WHILE ATTEMPTING TO EXIT THE ROAD. THIS IS A BRAKE BOOSTER/VACUUM LOSS ISSUE IN MY OPINION. THIS IS A 1 YEAR OLD VEHICLE. THIS SHOULD NOT BE HAPPENING. I HAVE VIDEO OF THIS HAPPENING.
NHTSA ODI #11185454
Official recalls
4May 7, 2026
General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
Consequence & remedy
Consequence: Front or rear wheel lockup increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
Oct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence & remedy
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional source detail variants (3)
Service Brakes
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Sep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence & remedy
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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