NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
232 reports85,000 miles · Mar 19, 2015
SteeringSuspensionCrash
DURING PURSUIT TRAINING A 2013 TAHOE SUFFERED A CATASTROPHIC FAILURE OF THE WHEEL SUSPENSION ASSEMBLY. THIS IS THE THIRD IDENTICAL INCIDENT IN THE PAST MONTH. THE OTHER TWO VEHICLES WERE 2014 POLICE PURSUIT TAHOES. IN ALL INSTANCES THE FRONT WHEEL ASSEMBLY FAILED DURING A TURN. THE RACE OR INNER DUST COVER FOR THE WHEEL BEAR…
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DURING PURSUIT TRAINING A 2013 TAHOE SUFFERED A CATASTROPHIC FAILURE OF THE WHEEL SUSPENSION ASSEMBLY. THIS IS THE THIRD IDENTICAL INCIDENT IN THE PAST MONTH. THE OTHER TWO VEHICLES WERE 2014 POLICE PURSUIT TAHOES. IN ALL INSTANCES THE FRONT WHEEL ASSEMBLY FAILED DURING A TURN. THE RACE OR INNER DUST COVER FOR THE WHEEL BEARING ASSEMBLY SEPARATED. THIS RESULTED IN THE BEARINGS COMING LOOSE, AND THE WHEEL SUBSEQUENTLY FOLDING UNDER. IN TWO INSTANCES THE VEHICLE WAS IN DANGER OF A ROLLOVER SITUATION. THIS OCCURRED DURING EMERGENCY VEHICLE TRAINING AT A REGIONAL ACADEMY AND THE VEHICLES BELONGED TO TWO DIFFERENT POLICE AGENCIES. THE TWO PRIOR INCIDENTS INVOLVED VEHICLES WITH UNDER 5000 MILES. *TR
NHTSA ODI #10695341
36,000 miles · Feb 16, 2015
Electrical System
OVER A PERIOD OF 2 WEEKS, ABOUT 4 TIMES, WHILE DRIVING IN TRAFFIC INCLUDING FREEWAY. A SUDDEN LOST OF ALL POWER, DASH GOES BLANK WHILE DOOR LOCKS LOCK AND UNLOCK, IN A BLINKING SEQUENCE. THIS HAPPENS IN A TIME PERIOD UP TO 10 SECONDS, THEN THE CAR CONTINUES DRIVING WITH NO PROBLEMS OR INDICATOR WARNING LIGHTS. TOOK TO DEALER THE…
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OVER A PERIOD OF 2 WEEKS, ABOUT 4 TIMES, WHILE DRIVING IN TRAFFIC INCLUDING FREEWAY. A SUDDEN LOST OF ALL POWER, DASH GOES BLANK WHILE DOOR LOCKS LOCK AND UNLOCK, IN A BLINKING SEQUENCE. THIS HAPPENS IN A TIME PERIOD UP TO 10 SECONDS, THEN THE CAR CONTINUES DRIVING WITH NO PROBLEMS OR INDICATOR WARNING LIGHTS. TOOK TO DEALER THEY TEST DROVE AND PUT ON COMPUTER, AND NOTHING HAPPENED. LEFT IT THERE 2 WEEKS NO RESULTS. IN BLOGS THERE ARE SUGGESTIONS THAT WHEN THIS HAPPENS TO OTHERS, THAT IT IS POSSIBLE THAT COMPUTER RESETS ITSELF AND WIPES MEMORY CLEAN, BECAUSE OF POWER LOSS. THEY TO TAKE TO MECHANIC NOTHING SHOWS UP. THIS IS SIMILAR SYMPTOMS REPORTED ON RECALL #14515, BUT MY CAR IS 1 YEAR OLDER. IT INVOLVES THE CHASSIS COMPUTER. MY QUESTION HERE IS IF THE COMPUTER IS DIFFERENT FROM MY MAKE AND MODEL. THIS IS A SERIOUS PROBLEM 2 OF THE 4 TIMES THIS HAPPENED I WAS PULLING ON TO FREEWAY OR CHANGING LANES LOSING POWER. MY DAUGHTER DRIVES THIS CAR WITH HER 2 TWINS IN BACK SEAT. I HAVE NOW EXHAUSTED ALL I CAN FOR A REMEDY WITH GM, THE DEALER WHO CAN NOT DETECT ANY PROBLEM. STARTED A CASE FILE WITH GM # [XXX]. NO REMEDY OR RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10683642
2,000 miles · Jan 31, 2015
Service Brakes
AT FREEWAY SPEEDS THE DIC MESSAGE TO SERVICE BRAKES SOON APPEARS. WHILE THIS OCCURRED PERHAPS 2 OR 3 TIMES DURING A 30 MILE DRIVE ORIGINALLY, NOW IT ONLY APPEARS PERHAPS ONCE EVERY 300 MILES. CAN BE CLEARED BY RESET BUTTON IN CONTROL PANEL. DEALER UNABLE TO TRACE FAULT EVEN AFTER SHOWN MESSAGE ON DASH. FRONT DOORS DO NOT DRAI…
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AT FREEWAY SPEEDS THE DIC MESSAGE TO SERVICE BRAKES SOON APPEARS. WHILE THIS OCCURRED PERHAPS 2 OR 3 TIMES DURING A 30 MILE DRIVE ORIGINALLY, NOW IT ONLY APPEARS PERHAPS ONCE EVERY 300 MILES. CAN BE CLEARED BY RESET BUTTON IN CONTROL PANEL. DEALER UNABLE TO TRACE FAULT EVEN AFTER SHOWN MESSAGE ON DASH. FRONT DOORS DO NOT DRAIN WATER PROPERLY - SURE TO LEAD TO PREMATURE RUST-OUT OF LOWER PANELS. *TR
NHTSA ODI #10680292
40,000 miles · Jan 11, 2015
Power TrainCrash
VEHICLE PLACED IN PARK WITH ENGINE RUNNING, APPROXIMATELY 5 TO 10 MINUTES PASSED VEHICLE BEGAN TO ROLL FORWARD HITTING SIDE OF BUILDING CAUSING DAMAGE TO FRONT DRIVER SIDE BUMPER. *TR
NHTSA ODI #10671640
10,400 miles · Nov 18, 2014
Electrical System
VEHICLE DOES NOT HOLD CHARGE TO BATTERY. WILL NOT START. *TR
NHTSA ODI #10658800
Mileage unknown · Oct 14, 2014
EngineVehicle Speed Control
2013 CHEVROLET TAHOE. REPRESENTATIVE FROM THE CITY WRITES IN REGARDS TO PROBLEMS WITH POLICE FLEET. *TGW THE CONSUMER STATED AFTER THE NEW ENGINE CALIBRATIONS WERE INSTALLED ON SEVEN VEHICLES, LESS THAN 24 HOURS LATER, THE PROBLEM CONTINUED, ALONG WITH ADDITIONAL ISSUES AND PROBLEMS THAT WERE NEVER EXPERIENCED BEFORE. SPECIFICA…
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2013 CHEVROLET TAHOE. REPRESENTATIVE FROM THE CITY WRITES IN REGARDS TO PROBLEMS WITH POLICE FLEET. *TGW THE CONSUMER STATED AFTER THE NEW ENGINE CALIBRATIONS WERE INSTALLED ON SEVEN VEHICLES, LESS THAN 24 HOURS LATER, THE PROBLEM CONTINUED, ALONG WITH ADDITIONAL ISSUES AND PROBLEMS THAT WERE NEVER EXPERIENCED BEFORE. SPECIFICALLY, THE VEHICLES LUNGED FORWARD AGGRESSIVELY AFTER COMING TO A STOP. GM EVENTUALLY REMOVED THE CALIBRATIONS. THE ISSUE WITH THE VEHICLES STALLING, LACK OF POWER, IDLE SURGING AND HESITATION UPON ACCELERATION, CONTINUED. *JB
NHTSA ODI #10641010
15,000 miles · Jul 16, 2014
Structure
THE DOORS DO NOT DRAIN WATER EFFECTIVELY, THIS WILL CAUSE AN ELECTRICAL SHORTAGE AND FAILURE FOR THE WINDOWS TO WORK AND THE DOORS TO RUST!! *TR
NHTSA ODI #10611072
46,159 miles · Jun 24, 2014
Steering
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 46,159.
NHTSA ODI #10605651
Mileage unknown · Jun 19, 2014
Engine
2013 CHEVROLET TAHOE POLICE PACKAGE (65 TOTAL) CONSUMER WRITES IN REGARDS TO ENGINES HESITATE ON ACCELERATION, IDLE SPEED FLUCTUATES AND THE ENGINE WOULD STALL. *SMD GENERAL MOTORS ACKNOWLEDGED THE CONCERN AND STATED THEY WERE WORKING ON A RESOLUTION. GENERAL MOTORS RELEASED A SERVICE BULLETIN WHICH CONSISTED OF A NEW ENGINE C…
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2013 CHEVROLET TAHOE POLICE PACKAGE (65 TOTAL) CONSUMER WRITES IN REGARDS TO ENGINES HESITATE ON ACCELERATION, IDLE SPEED FLUCTUATES AND THE ENGINE WOULD STALL. *SMD GENERAL MOTORS ACKNOWLEDGED THE CONCERN AND STATED THEY WERE WORKING ON A RESOLUTION. GENERAL MOTORS RELEASED A SERVICE BULLETIN WHICH CONSISTED OF A NEW ENGINE CALIBRATION. ELEVEN OF THE VEHICLES WERE RE-CALIBRATED. HOWEVER, THE NEW CALIBRATION DID NOT CORRECT THE CONCERN. GENERAL MOTORS HAS SENT MULTIPLE ENGINEERS TO ROAD TEST THE VEHICLE, TAKEN NUMEROUS RECORDINGS, FUEL SAMPLES, BUT TO NO AVAIL. *JB
NHTSA ODI #10598212
7,133 miles · Apr 17, 2014
Vehicle Speed Control
WHILE DRIVING THE SPEEDOMETER IS SHOWING 0 ON BOTH THE DIGITAL DISPLAY AND ANALOG NEEDLE DISPLAY. ALSO IT IS SHOWING THAT THE VEHICLE IS IN PARK. ONLY BY PULLING OVER AND STARTING THE CAR UP AGAIN (~5 MINUTES), THE PROBLEM GOES AWAY.
NHTSA ODI #10583284
Official recalls
4Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Jan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence & remedy
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Additional source detail variants (2)
Power Train:automatic Transmission
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Steering:column LOCKING:ANTI-THEFT Device
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗