NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
232 reportsMileage unknown · Jun 28, 2017
Structure
AS WITH MANY OTHER COMPLAINTS THERE IS A CRACK IN THE DASH. I FEEL THIS IS UNSAFE IF THERE IS EVER AN ACCIDENT THAT OCCURS AND THE AIR BAG WILL NEED TO DEPLOY. I JUST PURCHASED THIS CAR 30 DAYS AGO AND NOW HAVE A CRACK IN THE DASH. BY READINGUP ON THIS, THERE IS SO MANY COMPLAINTS. I HAVE HAD IN THE PAST A 2004 TAHOE WITH NO,COM…
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AS WITH MANY OTHER COMPLAINTS THERE IS A CRACK IN THE DASH. I FEEL THIS IS UNSAFE IF THERE IS EVER AN ACCIDENT THAT OCCURS AND THE AIR BAG WILL NEED TO DEPLOY. I JUST PURCHASED THIS CAR 30 DAYS AGO AND NOW HAVE A CRACK IN THE DASH. BY READINGUP ON THIS, THERE IS SO MANY COMPLAINTS. I HAVE HAD IN THE PAST A 2004 TAHOE WITH NO,COMPLAINTS.I FEEL THAT GM SHOULD GET OFF THERE POCKET BOOKS AND RECALL THIS. THIS TAHOE ONLY HAS 48,000 MILES. PRACTICALLY BRAND NEW. COME ON GM DO THE RIGHT THING. IF AN ACCIDENT OCCURS AND I LOOSE AN EYE OR SUFFER FACIAL DAMAGE DUE TO FLYING DEBRIS FROM A CRACKED DASH THAT WILL BE ON YOU. I ALSO HAVE A CAMRY. THEY RECALLED THERE DASH JUST BECAUSE ITS STICKY. STEP UP MADE IN THE USA. PLEASE. AFTER PAYING $29000. FOR A CAR THIS SHOULD BE FIXED. THIS CAR WAS SITTING STILL WHEN THIS HAPPENED.
NHTSA ODI #11002061
70,000 miles · Jun 20, 2017
Structure
DASHBOARD IS CRACKING. ONLY 3 YEARS OLD, 70000 MILES WHEN NOTICED. NEVER HAD A VEHICLE DO THIS BEFORE. THE CRACK TODAY IS ON THE DASH AT THE TOP RIGHT CORNER OF THE PASSENGER AIRBAG
NHTSA ODI #11000190
36,000 miles · Jun 14, 2017
Power Train
TRANSMISSION DROPS OUT OF GEAR WHEN STARTING UP AND TRANSMISSION IS COLD. THIS IS ESPECIALLY FREQUENT WHEN GOING UP A GRADE NO MATTER HOW SLIGHT. SOMETIMES THE PROBLEM IS SO SEVERE THAT IT CHIRPS THE TIRES. BASICALLY THE VEHICLE STOPS UNTIL THE TRANSMISSION RE-ENGAGES. THE PROBLEM HAS BEEN OCCURRING FOR AS LONG AS I HAVE OWNED T…
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TRANSMISSION DROPS OUT OF GEAR WHEN STARTING UP AND TRANSMISSION IS COLD. THIS IS ESPECIALLY FREQUENT WHEN GOING UP A GRADE NO MATTER HOW SLIGHT. SOMETIMES THE PROBLEM IS SO SEVERE THAT IT CHIRPS THE TIRES. BASICALLY THE VEHICLE STOPS UNTIL THE TRANSMISSION RE-ENGAGES. THE PROBLEM HAS BEEN OCCURRING FOR AS LONG AS I HAVE OWNED THE VEHICLE. I FEEL THIS HESITATION IS DANGEROUS AND CAUSES AN ISSUE WITH DURABILITY. THE DEALERSHIP INDICATES THAT THIS ISSUE IS NORMAL OPERATION. HOWEVER, MY SEARCHES ON THE INTERNET SHOW THAT MY COMPLAINT IS NOT ISOLATED. PLEASE INVESTIGATE THIS POTENTIALLY DANGEROUS PROBLEM.
NHTSA ODI #10995040
71,000 miles · Jun 12, 2017
Air BagsStructure
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE PASSENGER SIDE FRONTAL AIR BAG HOUSING. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN THE EVENT OF A CRASH NECESSITATING THE DEPLOYMENT OF THE AIR BAG. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. T…
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TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ALONG THE PASSENGER SIDE FRONTAL AIR BAG HOUSING. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF THE VEHICLE IN THE EVENT OF A CRASH NECESSITATING THE DEPLOYMENT OF THE AIR BAG. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
NHTSA ODI #10994493
104,000 miles · Jun 9, 2017
Electronic Stability Control (esc)EngineVehicle Speed Control
WHILE DRIVING VEHICLE CONTINUES TO DROP INTO REDUCED POWER MODE CAUSING A JARRING MOTION AS IT DROPS A SIGNIFICANT AMOUNT OF SPEED,ALMOST CAUSING MULTIPLE ACCIDENTS. THE CHECK ENGINE LIGHT COMES ON, TRACTION CONTROL TURNS OFF, STABILLITRACK TURNS OFF, AND ENGINE GOES INTO LIMP MODE AND STARTS SHAKING AND JARRING. THE SAME 2 CODE…
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WHILE DRIVING VEHICLE CONTINUES TO DROP INTO REDUCED POWER MODE CAUSING A JARRING MOTION AS IT DROPS A SIGNIFICANT AMOUNT OF SPEED,ALMOST CAUSING MULTIPLE ACCIDENTS. THE CHECK ENGINE LIGHT COMES ON, TRACTION CONTROL TURNS OFF, STABILLITRACK TURNS OFF, AND ENGINE GOES INTO LIMP MODE AND STARTS SHAKING AND JARRING. THE SAME 2 CODES CONTINUE TO COME UP IN DIAGNOSIS. P2135 AND P2176. I HAVE TAKEN THE VEHICLE TO THREE MECHANICS 1 OF THEM BEING CHEVY ITS SELF. WITH NO SOLUTION FOUND. I HAVE HAD THE ACCELERATION PEDAL REPLACED, THE WIRING REPLACED, THE IGNITION SWITCH AND RELAY REPLACED HAD THE THROTTLE BODY CONNECTOR REPLACED, THE THROTTLE BODY AND GASKET REPLACED 3 TIMES. I HAVE DONE EVERYTHING RECOMMENDED BY ALL SHOPS INCLUDING CHEVY. PLEASE HELP AS THE TRUCK HAS BEEN IN THE SHOP MORE THEN IT HAS BEEN ON THE ROAD AND I HAVE ALMOST BEEN IN MULTIPLE ACCIDENTS AS THE TRUCK IS DIFFICULT TO CONTROL WHEN THE ISSUE HAPPENS.
NHTSA ODI #10994120
107,600 miles · Jun 8, 2017
Engine
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT TOXIC FUMES ENTERED THE VEHICLE THROUGH THE VENTS. THERE WAS AN ODOR OF ANTI-FREEZE ASSOCIATED WITH THE ENGINE COMPARTMENT. THE DEALER (DALE EARNHARDT JR. BUICK GMC, 1850 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 270-1453) WAS NOTIFIED OF THE FAILURE AND IND…
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TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT STATED THAT TOXIC FUMES ENTERED THE VEHICLE THROUGH THE VENTS. THERE WAS AN ODOR OF ANTI-FREEZE ASSOCIATED WITH THE ENGINE COMPARTMENT. THE DEALER (DALE EARNHARDT JR. BUICK GMC, 1850 CAPITAL CIR NE, TALLAHASSEE, FL 32308, (850) 270-1453) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE MANUFACTURER HAD NOT YET PROVIDED A REMEDY FOR NHTSA CAMPAIGN NUMBER: 06V868000 (ENGINE AND ENGINE COOLING). THE DEALER DID NOT PROVIDE ODOR TESTING AND THE CONTACT'S BREATHING AND HEALTH WERE BEING AFFECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ESCALATED THE CONCERN. THE APPROXIMATE FAILURE MILEAGE WAS 107,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10993946
76,000 miles · Jun 7, 2017
Air BagsStructure
CRACKED DASH BY PASSENGER AIR BAG NOT LONG AFTER I PURCHASED THE VEHICLE I WOKE UP GOT INTO MY TAHOE AND SAW A CRACK.
NHTSA ODI #10993712
Mileage unknown · May 29, 2017
Air BagsUnknown Or Other
DASHBOARD CRACKING NEXT TO AIRBAG.
NHTSA ODI #10992037
Mileage unknown · May 26, 2017
Unknown Or Other
WE PURCHASED A USED 2013 TAHOE ON 5/25/2017 AND THE DASH IS CRACKED. WE HEAR THAT THIS HAPPENS A LOT, SO WE WANTED YOU TO KNOW. IT MIGHT BECOME A DRIVING HAZARD, WHEN THE AIRBAG EVER DEPLOYED.
NHTSA ODI #10991814
Mileage unknown · May 4, 2017
Engine
TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V868000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS…
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TL* THE CONTACT OWNS A 2013 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V868000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10983445
Official recalls
4Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Jan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence & remedy
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Additional source detail variants (2)
Power Train:automatic Transmission
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Steering:column LOCKING:ANTI-THEFT Device
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗