Structure. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports2 injury reports

Unknown Or Other complaints

122 reports

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Mileage unknown · Jun 25, 2025

EngineUnknown Or OtherVehicle Speed Control

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One day I was driving normal and my engine light and two other lights came on. It dropped my speed under 30mph and I couldn't pass the gas. It said reduced engine power, service stabilitrak and service traction. I immediately took it to auto zone then placed it in the shop at the dealership. They had my truck for almost 2 months and finally said they fixed it. It ran ok for a month or so. I was so scared to drive because it does it randomly. Boom it happen again now im frustrated because what is the problem. Called shop they said bring it back they will have a new person look at it. They had it for a month again. Paid more money. Then boom a month later the same thing. So at this point im calling no one is answering they ignored me so I called the customer service on the truck to complain. I had to get rentals and everything with the same problem it is over a year later. No answer and nobody called back nothing. I parked my truck for months and yesterday June 24th the lights came on again. I have heard alot of my friends and family say they have a chevy vehicle and they did/do the same thing.

NHTSA ODI #11669335

Mileage unknown · Jun 10, 2025

Air BagsUnknown Or Other

I have a 2013 Chevrolet Tahoe. It is one of the thousands of which the plastic dash has cracked into pieces.My concern is that the loose plastic will hurt someone if the airbag is deployed. GM Should have never used such flimsy plastic on the dashes of so many vehicles.

NHTSA ODI #11666122

Mileage unknown · Apr 7, 2025

Unknown Or Other

My dashboard has cracked into pieces, material used for dashboard was no good.

NHTSA ODI #11653104

Mileage unknown · Jul 1, 2024

Unknown Or Other

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my dash is cracked and rattles really bad when driving and sounds like pieces breaking, when i hit bumps in road you can see the dash move and bounce and poses a safety risk if in an accident and airbags go off the pressure can further break dash and send pieces of sharp plastic in the faces of passengers, there is thousands of complaints online and social media about the dashes of chevy and gmc trucks and suvs cracking and in several cases totally breaking apart into pieces due to the faulty cheap materials used to make these dashes. this is a potetial serious and lethal defect if in an a accident and these pieces of plastic go flying into people like shrapnel.

NHTSA ODI #11597849

Mileage unknown · May 6, 2024

Power TrainUnknown Or OtherVehicle Speed Control

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Transmission, vehicle stops functioning without notice on the road while driving acceleration stops. The problem was confirmed to be a transmission failure by chevrolet. The inspection was done by chevrolet to confirm the transmission has failed. The vehicle started to jump when sitting still and the drive train for 2wheel/4whell did stop working it only allowed the vehicle to be moved in 2whell drive. This happened after the vehicle went over 100k miles and when I took it to chevrolet they said nothing was wrong with it, they said "it's an old car". When the car is driven over 35/40mph the vehicle now shakes along with it stopping to function while driving. Even with chevrolet verifying that the transmission is bad(which is the recall on Tahoe models from the same year of production) they refuse to acknowledge it is all models unless it's on a specific list of vin numbers. They refuse to replace the transmission recall at no cost according to the current recall that was done already for this year make and model. I've had all engine tune up maintenance requirements done and have not missed any vehicle scheduled maintenance this vehicle year make and model is on the recall list and I've attached the copy of it to show proof of the record. The record was provided by chevrolet, along with the record of NHTSA recalls to show this is the same year make and model but the vin isn't included, as well as the recalls they listed to show that zero apply to this vehicle when this is clearly the same exact symptoms listed on the recall but this vin isn't listed when it should be if the same exact symptoms are failing on the vehicle with maintenance kept up.

NHTSA ODI #11587178

Mileage unknown · Jan 23, 2024

StructureUnknown Or Other

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The drivers side door handle has broken on my Tahoe. In the event of having to urgently egress from my vehicle it would be very difficult to do so because of the handle. Now before you think I'm just a disgruntled owner you should look at the rate of occurrence. I've checked online nationally and locally with used auto part sellers and there are none to be found. If a Tahoe comes in that actually does have one intact every auto yard has a waiting list of buyers and the part is immediately gone. Shouldn't the high rate of failure of trigger at least questions from the NHTSA. I did not mention the passenger door but since it is of the same construction it would fail too if under the same use I feel. My claim is easy enough to substantiate, place a call to any used car part dealer of your choice and search for the driver's side door interior. If you do find one available, call that dealer and you'll find that it's already gone. Then ask the person on the phone about how many people they get calling for that same part. I've been searching for over a year for this one part. This complaint isn't made because I'm angry, I've simply just finally paid attention to the fact that this is a high failure part and should be investigated.

NHTSA ODI #11567395

Mileage unknown · Oct 22, 2023

Unknown Or Other

Cracked dashboard

NHTSA ODI #11551258

Mileage unknown · Sep 12, 2022

Unknown Or Other

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The dash has cracked above the instrument panel in several places. Also it is cracked at the passenger side air bag. This vehicle is well kept. Owned by an older lady, also the front drivers door pull it broken in half. The dealer has informed her that neither have been recalled but, should have been. This is unacceptable being as she paid $68,000.00 dollars for this vehicle. The dealer also informed her that the airbag canister recall when done can crack the dash if it is replaced before the airbag recall is done. And that she would be responsible for the damage done to the plastic dash. Also unacceptable. She is on a fixed income. Vehicle manufacturers charge so much money for these vehicles, they should be forced to recall and replace any part damaged by completing the recall that is not done yet. The dash is not built heavy enough to keep it from cracking. It is built from cheap materials and they charge a mint for it. This is filled out by her mechanic, and it is his email.

NHTSA ODI #11484141

Mileage unknown · Sep 2, 2022

Unknown Or Other

A small crack in the dash start in 2018. I always use a sunshade in the windshield. Then it cracked in other places. It's like there is nothing supporting the dash around the speaker. It's now cracked all over. Nothing has been done extra to this Tahoe. It's cleaned regularly inside and out.

NHTSA ODI #11482574

Mileage unknown · Jul 2, 2022

Unknown Or Other

Cracked dashboard

NHTSA ODI #11472089

Official recalls

21V053000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

14V614000 · Electrical System

Oct 1, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Consequence & remedy

Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.

13V001000 · Power Train:automatic Transmission; Steering:column LOCKING:ANTI-THEFT Device

Jan 2, 2013

General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.

Consequence & remedy

Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.

Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.

Additional source detail variants (2)

Power Train:automatic Transmission

Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.

Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.

Steering:column LOCKING:ANTI-THEFT Device

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal:passenger Side:inflator Module