Structure. Review the 56 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports2 injury reports

Power Train complaints

9 reports

Clear category filter

Mileage unknown · May 6, 2024

Power TrainUnknown Or OtherVehicle Speed Control

Read full complaint

Transmission, vehicle stops functioning without notice on the road while driving acceleration stops. The problem was confirmed to be a transmission failure by chevrolet. The inspection was done by chevrolet to confirm the transmission has failed. The vehicle started to jump when sitting still and the drive train for 2wheel/4whell did stop working it only allowed the vehicle to be moved in 2whell drive. This happened after the vehicle went over 100k miles and when I took it to chevrolet they said nothing was wrong with it, they said "it's an old car". When the car is driven over 35/40mph the vehicle now shakes along with it stopping to function while driving. Even with chevrolet verifying that the transmission is bad(which is the recall on Tahoe models from the same year of production) they refuse to acknowledge it is all models unless it's on a specific list of vin numbers. They refuse to replace the transmission recall at no cost according to the current recall that was done already for this year make and model. I've had all engine tune up maintenance requirements done and have not missed any vehicle scheduled maintenance this vehicle year make and model is on the recall list and I've attached the copy of it to show proof of the record. The record was provided by chevrolet, along with the record of NHTSA recalls to show this is the same year make and model but the vin isn't included, as well as the recalls they listed to show that zero apply to this vehicle when this is clearly the same exact symptoms listed on the recall but this vin isn't listed when it should be if the same exact symptoms are failing on the vehicle with maintenance kept up.

NHTSA ODI #11587178

Mileage unknown · May 11, 2021

Air BagsPower TrainSteering

I RECEIVED RECALL AND I CALL MY GM DEALER AND THEY HAVE NOT YET CALLED ME AS OF TODAY TO GET THIS RECALL DONE. THEY TOLD ME THAT THE PARTS ARE NOT IN AND IT HAS BEEN ALREADY 3 MONTHS SINCE THEN.

NHTSA ODI #11416179

213,000 miles · Apr 8, 2021

Electrical SystemPower TrainUnknown Or Other

Read full complaint

FIRST WAS THE INFOTAINMENT CENTER THAT WENT OUT AFTER THE FIRST WEEK OF OWNING AND THEY WANTED ME TO PAY HALF FOR A NEW ONE ($800). CONTACTED GM AND THEY PAID ME BACK. NEXT WAS THE BLACK COLORING ON ALL THE BUTTON RUBBING OFF. WAS TOLD TO BUY A STICKER KIT. THEN WAS THE TACK JUMPING ON IT'S OWN. THEN WAS THE ENTIRE DASH CRACKING FROM THE WINDSHIELD ALL THE WAY UP TO THE FRONT. WAS TOLD IT'S COSMETIC. I ASKED WHAT HAPPENS WHEN THE AIRBAG GOES OFF AND I HAVE PLASTIC PIECES FLY AT US. FINALLY WAS THE 6L80 TRANSMISSION THAT WENT OUT. TONS OF COMPLAINTS AND GM HAS KNOWN ABOUT THIS FOR YEARS. I NOW HAVE TO PAY OUT OF POCKET ANOTHER $3,500. THIS THING IS A LEMON AND I CAN GET ANY HELP AND GM WON'T ISSUE RECALLS. IT'S DISGUSTING TO SEE THESE BILLION DOLLAR COMPANIES GETTING BAILED OUT AND THE CONSUMERS ARE THE ONES THAT SUFFER FOR THEM USING CHEAP PARTS.

NHTSA ODI #11407145

Mileage unknown · Aug 7, 2017

Power TrainUnknown Or Other

THE DASHBOARD HAS CRACKED IN 2 DIFFERENT LOCATION MOST IMPORTANTLY AROUND THE FRAME OF THE PASSENGERS SIDE AIRBAG. ONLINE OVER 15,000 COMPLAINTS FILED, NO HELP FROM GMC. THE TRANSMISSION GOES OUT WHILE DRIVING ON THE INTERSTATE HAD IT REPLACED AT $2900.00, AND THE PROBLEM STILL EXIST.

NHTSA ODI #11013504

36,000 miles · Jun 14, 2017

Power Train

Read full complaint

TRANSMISSION DROPS OUT OF GEAR WHEN STARTING UP AND TRANSMISSION IS COLD. THIS IS ESPECIALLY FREQUENT WHEN GOING UP A GRADE NO MATTER HOW SLIGHT. SOMETIMES THE PROBLEM IS SO SEVERE THAT IT CHIRPS THE TIRES. BASICALLY THE VEHICLE STOPS UNTIL THE TRANSMISSION RE-ENGAGES. THE PROBLEM HAS BEEN OCCURRING FOR AS LONG AS I HAVE OWNED THE VEHICLE. I FEEL THIS HESITATION IS DANGEROUS AND CAUSES AN ISSUE WITH DURABILITY. THE DEALERSHIP INDICATES THAT THIS ISSUE IS NORMAL OPERATION. HOWEVER, MY SEARCHES ON THE INTERNET SHOW THAT MY COMPLAINT IS NOT ISOLATED. PLEASE INVESTIGATE THIS POTENTIALLY DANGEROUS PROBLEM.

NHTSA ODI #10995040

50 miles · Apr 4, 2016

Power Train

TRANSMISSION BROKE IT FRONT PUMP WILL NOT MOVE IT HAS 93079 MILES.

NHTSA ODI #10853304

66,613 miles · Oct 22, 2015

Air BagsEnginePower Train

Read full complaint

THIS VEHICLE WAS PURCHASED FROM MAC HAIK CHEVROLET IN HOUSTON, TX. ONLY ONE KEY WAS PROVIDED DURING THE VEHICLE PURCHASE. THE OTHER KEY WAS PROMISED IN AN "WE OWE YOU" STATEMENT, BUT NEVER RECEIVED. AT SOME POINT IN TIME, IT IS BELIEVED THE 2ND KEY WAS USED TO ACCESS THIS VEHICLE AT UNDISCLOSED LOCATION(S) AND OR TIME(S) IN ADDITION TO ONSTAR APP ACCESS. THE VEHICLE BEGAN TO MAKE RUBBING SOUNDS WHEN TURNING CORNERS AND LOSING A LITTLE POWER. IN JULY 2014, I NOTICED MY VEHICLE SEEMED TO SHAKE WHEN GOING OVER SPEED BUMPS IN A MANNER INCONSISTENT WITH THE WAY IT NORMALLY WENT OVER SPEED BUMPS MOST TIMES AFTER VEHICLE DELIVERY. IN ADDITION TO, THE ENGINE SEEMED TO BE IDLING TOO HIGH AT NO SPEED AND IN A MANNER INCONSISTENT WITH THE WAY IT PERFORMED MOST TIMES AFTER VEHICLE DELIVERY. ALSO, THE DASHBOARD IS CRACKED AROUND THE AIRBAG. IN AUGUST 2014, I WENT BACK TO THE DEALER FOR INSPECTION OF THESE PROBLEMS. I WAS INFORMED REPAIRS WERE MADE TO THE FRONT DIFFERENTIAL OF THE VEHICLE AND THE TRANSMISSION WAS OVERFILLED. I WAS PROVIDED A STATEMENT OF THE WORK, BUT I FELT THE VERBAL EXPLANATION FOR THE WORK WAS TOO VAGUE BEING MY VEHICLE WAS IN THE SHOP FOR APPROX. 2 WEEKS. ON OR ABOUT OCTOBER 1, 2015 I CONTACTED THE GENERAL MOTORS CHEVROLET CUSTOMER REPRESENTATIVE AT THE PHONE NUMBER LISTED ON WWW.GM.COM AS (800) 222-1020. IN THIS PHONE CONVERSATION, I WAS INFORMED REPAIRS WERE NOT DONE TO THE FRONT DIFFERENTIAL, BUT TO THE REAR DIFFERENTIAL AND OR POWERTRAIN. NO WARRANTY REPAIR INFORMATION WAS ON FILE FOR ANY SUCH REPAIRS TO THE FRONT POWERTRAIN. I CONTACTED UPPER MANAGEMENT WITH THE DEALERSHIP AND THERE WAS NO ASSISTANCE PROVIDED TO ME IN PROACTIVELY RESOLVING THIS DISCREPANCY. I BELIEVE THIS VEHICLE MAY BE HAZARDOUS BASED ON THE DISCREPANCY OF REPAIRS AND SUPPLEMENTAL DEATH INSURANCE FOR ME BEING ATTACHED TO THIS VEHICLES VIN WITHOUT MY KNOWLEDGE.

NHTSA ODI #10785300

40,000 miles · Jan 11, 2015

Power TrainCrash

VEHICLE PLACED IN PARK WITH ENGINE RUNNING, APPROXIMATELY 5 TO 10 MINUTES PASSED VEHICLE BEGAN TO ROLL FORWARD HITTING SIDE OF BUILDING CAUSING DAMAGE TO FRONT DRIVER SIDE BUMPER. *TR

NHTSA ODI #10671640

7,200 miles · Feb 27, 2014

Electrical SystemPower TrainUnknown Or Other

I WAS DRIVING UP A GRADE DURING A SNOW STORM AND WHEN I TRIED TO SELECT 4WD I HAD TO TAKE MY EYES OFF THE ROAD TO FIND THE 4WD CONTROL KNOB,WHICH IS HIDDEN BEHIND THE STEERING WHEEL. I CONSIDER THIS A SERIOUS PROBLEM BECAUSE I NEARLY WRECKED WHILE TRYING TO LOCATE THE 4WD CONTROL KNOB. I BLAME THIS ON FAULTY ENGINEERING BY …

Read full complaint

NHTSA ODI #10566289

Official recalls

21V053000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

14V614000 · Electrical System

Oct 1, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Consequence & remedy

Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.

13V001000 · Power Train:automatic Transmission; Steering:column LOCKING:ANTI-THEFT Device

Jan 2, 2013

General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.

Consequence & remedy

Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.

Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.

Additional source detail variants (2)

Power Train:automatic Transmission

Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.

Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.

Steering:column LOCKING:ANTI-THEFT Device

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal:passenger Side:inflator Module