Air Bags. Review the 185 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports3 injury reports

What owners actually said

446 reports

130,000 miles · Jul 3, 2018

Unknown Or Other

THE DASH IS CRACKING IN MULTIPLE PLACES ON DRIVER SIDE ABOVE INSTRUMENT PANEL AND ALSO IS CRACKING AROUND THE AIRBAG ON PASSENGER SIDE AS WELL, I AM WORRIED ABOUT THE SAFETY OF MYSELF AS WELL AS MY PASSENGERS IN CASE OF AN ACCIDENT, OF PIECES FLYING FROM DASH IN CASE OF A FRONTAL COLLISION. GM NEEDS TO RECALL DUE TO PROBLEM

NHTSA ODI #11105266

190,000 miles · Jul 2, 2018

Electrical SystemElectronic Stability Control (esc)

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WHILE DRIVING APPROXIMATELY AFTER 30 MINUTES, THE VEHICLE WOULD HAVE POWER ISSUES CAUSING ERRATIC BEHAVIOR. EXAMPLE, WHILE TRAVELING ON INTERSTATE AT ABOUT 70MPH THE ISSUES WOULD HAPPEN WHEN PRESSING THE BRAKES OR TURNING ON A BLINKER, THE VEHICLE'S DOOR LOOKS CYCLED SEVERAL TIMES, IT WOULD CREATE A STARTLING POP IMMEDIATELY THROUGH THE SPEAKERS, THE RADIO CUT OFF AND RESTARTED. WHILE ATTEMPTING TO PULL OFF INTERSTATE, THE ENGINE THEN STARTED TO STUTTER LOOSING POWER. STABILITRACK AND ABS LIGHTS CAME ON. AFTER SAFELY PULLED OVER, CUT VEHICLE OFF. RESTARTED VEHICLE, NO ISSUES OR POWER PROBLEMS. PROBLEM WOULD THEN RANDOMLY HAPPEN. RANDOM NO POWER ISSUES - LIKE BATTERY WAS DISCONNECTED. TESTED BATTER - IT WAS OK. PROBLEM BECAME SPORADIC AND RANDOM. DTC SHOWED RANDOM ISSUES WITH ELECTRONIC BRAKE CONTROL MODULE (C0710 -STEERING POSITION SENSOR), PARK ASSIST MODULE (U0073, B1325 - DEVICE POWER 1 CIRCUIT MALFUNCTION) AND PASSENGER PRESENCE SYSTEM (B1000- ECU MALFUNCTION) IDENTIFIED GROUNDS TO BE VERY BAD CONDITION AT BATTERY NEGATIVE TO ENGINE AND FRAME, AND DRIVER SIDE UNDER BODY GROUND AT THE FRAME.

NHTSA ODI #11105156

Mileage unknown · Jun 30, 2018

Air BagsUnknown Or Other

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I BOUGHT MY 2011 CHEVROLET TAHOE ABOUT 4 YEARS AGO (USED, BUT IN GREAT CONDITION) - WITHIN A MONTH MY DASH HAD CRACKED. NOTHING THAT I DID AT ALL! MY NORMAL DRIVING EVERYDAY KEEPS ME WITH 20-30 MILES MAXIMUM, ON VERY WELL MADE ROADS (NOTHING EXTREME). I PAID TO GET IT FIXED (THE FIRST TIME) AND NOW 4 YEARS LATER AND IT HAS CRACKED AGAIN. AFTER THE FIRST TIME I PAID TO GET IT FIXED, THEY ACTUALLY DIDN'T INSTALL THE DASH CORRECTLY AND THEN SAID THAT IT WAS MY FAULT THAT IT WAS MESSED UP AND DEMANDED THAT I PAY FOR IT. I REFUSED AND SAID THAT I WAS DONE WITH IT. IT'S A SAFETY HAZARD BECAUSE IT'S RIGHT ABOVE MY AIRBAGS, AND LIKE I SAID, THIS IS THE SECOND TIME IN 4 YEARS THAT MY DASHBOARD HAS CRACKED.

NHTSA ODI #11104893

87,000 miles · Jun 29, 2018

Structure

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CRACKED DASH - THE VEHICLE WAS STATIONARY WHEN CRACKING HAPPENED INSIDE ON THE DASH. IT HAS CRACKED IN 4 PLACES: (2) ABOVE THE STEERING WHEEL AND (2) AT THE AIR BAG. WHEN DRIVING, I NOTICE THERE IS NO SUPPORT IN THE MIDDLE OF DASH, IT BOUNCES AND MAKES THE CRACKS WORSE. I CALLED MY LOCAL CHEVROLET TAHOE AND RESEARCHED ONLINE FOR SAME MAKE AND MODEL ABOUT RECALLS AND THERE HAS YET TO BE A RECALL FOR THE CRACKS IN THE DASH. THERE HAS CERTAINLY BEEN LOTS OF COMPLAINTS ABOUT THE SAME ISSUE, BUT AGAIN NO ACTION HAS BEEN TAKEN. CRACKING AT AIRBAG IS HAZARDOUS, ESPECIALLY IF I WERE TO GET INTO AN ACCIDENT. THIS SHOULD CERTAINLY BE A RECALL DUE TO THE CRACKS AT THE AIRBAG AND THAT IT IS A SAFETY HAZARD.

NHTSA ODI #11104733

74,320 miles · Jun 28, 2018

Unknown Or Other

DASHBOARD IS CRACKING

NHTSA ODI #11104506

99,700 miles · Jun 18, 2018

Unknown Or Other

THE DASH ON MY 2011 IS CRACKING. IT STARTED OUT WITH A LITTLE CRACK AND IS SPREADING ABOVE THE STEERING WHEEL.

NHTSA ODI #11102450

Mileage unknown · Jun 18, 2018

Air Bags

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (RYDELL CHEVROLET, 18600 DEVONSHIRE ST, NORTHRIDGE, CA 91324) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #11102368

Mileage unknown · Jun 12, 2018

Air Bags

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARTIN CHEVROLET (23505 HAWTHORNE BLVD, TORRANCE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/25/18*JB

NHTSA ODI #11101361

Mileage unknown · May 25, 2018

Air Bags

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (BUCKALEW CHEVROLET, 1100 INTERSTATE 45 S, CONROE, TX 77301) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, AND NO SPECIFIC DATE WAS DETERMINED FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS

NHTSA ODI #11097979

124,000 miles · May 21, 2018

Structure

CRACKED DASHBOARD ABOVE INSTRUMENT CLUSTER. BOUGHT THE VEHICLE USED ON 18 MAY 2018 AND DID NOT NOTICE THE CRACK UNTIL THE NEXT DAY. RESEARCH HAS INDICATED THAT THIS IS A KNOWN DEFECT WITH MANY GM MODELS.

NHTSA ODI #11097016

Official recalls

21V050000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

14V827000 · Electrical System:ignition

Dec 30, 2014

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence & remedy

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

11V339000 · Steering:linkages

Jun 28, 2011

GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.

Consequence & remedy

Consequence: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.

Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.

11V007000 · Suspension:rear:axle:spindle

Jan 6, 2011

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.

Remedy: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal:passenger Side:inflator Module