NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
284 reports69,000 miles · Apr 23, 2015
Latches/locks/linkages
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE REAR DOOR LOCKS FAILED TO OPERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL…
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TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THAT THE REAR DOOR LOCKS FAILED TO OPERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR LOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. ....UPDATED 07/22/15 *BF UPDATED 10/11/2017*CN
NHTSA ODI #10712493
60,000 miles · Apr 15, 2015
Latches/locks/linkages
THE LOCK ON THE REAR, DRIVER SIDE DOOR DOES NOT WORK PROPERLY. IT WILL NOT LOCK OR UNLOCK WITH THE KEY FOB. THIS IS A KNOWN PROBLEM AND GM REFUSES TO COVER THE REPAIRS UNLESS THE VEHICLE IS UNDER WARRANTY. THIS IS A SAFETY ISSUE. MY SON IS IN A CAR SEAT AND IS NOT ABLE TO UNLOCK THE DOOR HIMSELF. THERE ARE MULTIPLE THREADS ONLIN…
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THE LOCK ON THE REAR, DRIVER SIDE DOOR DOES NOT WORK PROPERLY. IT WILL NOT LOCK OR UNLOCK WITH THE KEY FOB. THIS IS A KNOWN PROBLEM AND GM REFUSES TO COVER THE REPAIRS UNLESS THE VEHICLE IS UNDER WARRANTY. THIS IS A SAFETY ISSUE. MY SON IS IN A CAR SEAT AND IS NOT ABLE TO UNLOCK THE DOOR HIMSELF. THERE ARE MULTIPLE THREADS ONLINE OF PEOPLE ALL COMPLAINING ABOUT THE SAME PROBLEM. IT'S AN EXPENSIVE REPAIR. SHAME ON GM FOR NOT COVERING THIS WHEN IT IS CLEARLY A MANUFACTURING DEFECT!!! *TR
NHTSA ODI #10705805
75,000 miles · Apr 1, 2015
Air BagsStructure
VEHICLE DASH CRACKED ON THE PASSENGER SIDE. A STRAIGHT CRACK IN THE DASH GOING FROM THE AIR VENT/DEFROSTER TO THE PASSENGER AIR BAG. A COMPLETE CRACK IN THE DASH EXISTS 2-4 INCHES LONG. *TR
NHTSA ODI #10703185
73,698 miles · Mar 12, 2015
StructureInjury
FRONT PASSENGER AND DRIVER INTERIOR DOOR HANDLES ARE PEELING PLASTIC WITH SHARP EDGES. A CHILD AND AN ADULT HAVE CUT THEIR HANDS OPENING THE DOOR FROM THE INSIDE TO GET OUT. NO STITCHES REQUIRED BUT SEVERE CUT. I WENT TO SEE ABOUT REPLACEMENT. TOLD NOT CONSIDERED DEFECT AND THE SAME TYPE OF HANDLES WOULD BE REPLACED AT A COST OF…
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FRONT PASSENGER AND DRIVER INTERIOR DOOR HANDLES ARE PEELING PLASTIC WITH SHARP EDGES. A CHILD AND AN ADULT HAVE CUT THEIR HANDS OPENING THE DOOR FROM THE INSIDE TO GET OUT. NO STITCHES REQUIRED BUT SEVERE CUT. I WENT TO SEE ABOUT REPLACEMENT. TOLD NOT CONSIDERED DEFECT AND THE SAME TYPE OF HANDLES WOULD BE REPLACED AT A COST OF $800. WHY WOULD ANYONE REPLACE THEM WHEN YOU KNOW THE SAME THING WILL HAPPEN AGAIN WITH NEW HANDLES. THERE HAS GOT TO BE A BETTER SOLUTION FOR THIS DEFECT. *TR
NHTSA ODI #10693914
98,359 miles · Feb 18, 2015
Engine
CONFUSED WHY THIS WOULD HAPPEN.. LEFT MOTOR MOUNT BROKEN, RIGHT SIDE STRESSED AND CRACKED. REPLACED MOTOR AND TRANS MISSION MOUNTS. *TR
NHTSA ODI #10684057
52,000 miles · Jan 4, 2015
Electrical SystemLatches/locks/linkages
I OWN A 2009 CHEVY TAHOE AND I HAVE BEEN DEALING WITH DOOR LOCK PROBLEMS FOR THE PAST YEAR. THE DRIVER DOOR WILL NOT OPEN AT THIS POINT AND REAR PASSENGER DOOR WILL NOT OPEN FROM TIME TO TIME. AT THIS MOMENT WE HAVE 2 WORKING DOORS, BUT I AM CONCERNED THAT IN CASE OF AN EMERGENCY THESE REMAINING 2 CURRENTLY WORKING DOORS WILL…
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I OWN A 2009 CHEVY TAHOE AND I HAVE BEEN DEALING WITH DOOR LOCK PROBLEMS FOR THE PAST YEAR. THE DRIVER DOOR WILL NOT OPEN AT THIS POINT AND REAR PASSENGER DOOR WILL NOT OPEN FROM TIME TO TIME. AT THIS MOMENT WE HAVE 2 WORKING DOORS, BUT I AM CONCERNED THAT IN CASE OF AN EMERGENCY THESE REMAINING 2 CURRENTLY WORKING DOORS WILL NOT OPEN EITHER AND MY FAMILY MAY BE TRAPPED. SOMEONE SUGGESTED WE CONTACT THE NATIONAL TRANSPORTATION SAFETY BOARD AND FILE A COMPLAINT TO SEE IF MAYBE WE CAN FORCE GM INTO A RECALL SINCE THIS IS A SAFETY ISSUE. IS THIS SOMETHING YOU WOULD BE ABLE TO HELP US WITH? PLEASE ADVICE ON HOW I SHOULD PROCEED WITH THIS ISSUE. THANK YOU SO MUCH IN ADVANCE FOR YOUR HELP AND COOPERATION WITH THIS ISSUE. *TR
NHTSA ODI #10669917
112,000 miles · Nov 24, 2014
Electronic Stability Control (esc)Service BrakesVehicle Speed Control
WHEN DRIVING THE DASH LIGHTS FLASH, DOOR LOCKS MOVE UP AND DOWN, SPEEDOMETER WILL GO TO ZERO THEN BACK UP TO SPEED AN SO FORTH, THE TAHOE WILL START GEARING DOWN ON ITS OWN, THE AIR WILL GO OFF, AND THE RADIO WILL FLASH ON AND OFF. THE VEHICLE HAS EVEN SHUT COMPLETELY OFF BEFORE WHEN GOING DOWN THE INTERSTATE. HAVE HAD TO REPLA…
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WHEN DRIVING THE DASH LIGHTS FLASH, DOOR LOCKS MOVE UP AND DOWN, SPEEDOMETER WILL GO TO ZERO THEN BACK UP TO SPEED AN SO FORTH, THE TAHOE WILL START GEARING DOWN ON ITS OWN, THE AIR WILL GO OFF, AND THE RADIO WILL FLASH ON AND OFF. THE VEHICLE HAS EVEN SHUT COMPLETELY OFF BEFORE WHEN GOING DOWN THE INTERSTATE. HAVE HAD TO REPLACE DVD PLAYER,HORN.ALSO HAVE 3 CHILDREN THIS VEHICLE IS NOT SAFE AT ALL TO DRIVE.I DON'T WANT TO SALE IT BECAUSE IM SCARED FOR SOMEONE ELSES LIFE. *TR
NHTSA ODI #10660720
68,125 miles · Nov 24, 2014
Structure
DASHBOARD CRACKED AT AIRBAG AND OVER THE INSTRUMENT PANEL. *TR
NHTSA ODI #10660467
62,000 miles · Nov 4, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THE REAR LEFT DOOR FAILED TO UNLOCK WHEN USING THE DRIVER'S CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE DOOR ACTUATOR. HOWEVER, AFTER THE VEHICLE WAS REPAIRED THE FAILURE OCCURRED ON THE RIGHT SIDE. THE MANUFACTURER WAS NOT MADE A…
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TL* THE CONTACT OWNS A 2009 CHEVROLET TAHOE. THE CONTACT STATED THE REAR LEFT DOOR FAILED TO UNLOCK WHEN USING THE DRIVER'S CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE DOOR ACTUATOR. HOWEVER, AFTER THE VEHICLE WAS REPAIRED THE FAILURE OCCURRED ON THE RIGHT SIDE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10652556
75,000 miles · Sep 30, 2014
Latches/locks/linkages
POWER LOCKS ON DRIVER AND REAR PASSENGER DOOR STOPPED FUNCTIONING PROPERLY ( WILL NOT LOCK OR UNLOCK ) . THIS COULD BE A SERIOUS PROBLEM IF IN A VEHICLE CRASH AS I WOULD HAVE TROUBLE ACCESSING MY CHILD IN THE REAR SEAT. COULD YOU IMAGINE A CAR ON FIRE AND NOT BEING ABLE TO REACH YOUR CHILD. PLEASE ISSUE A RECALL TO HAVE THE …
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POWER LOCKS ON DRIVER AND REAR PASSENGER DOOR STOPPED FUNCTIONING PROPERLY ( WILL NOT LOCK OR UNLOCK ) . THIS COULD BE A SERIOUS PROBLEM IF IN A VEHICLE CRASH AS I WOULD HAVE TROUBLE ACCESSING MY CHILD IN THE REAR SEAT. COULD YOU IMAGINE A CAR ON FIRE AND NOT BEING ABLE TO REACH YOUR CHILD. PLEASE ISSUE A RECALL TO HAVE THE DOOR LOCK ACTUATORS REPLACED. THIS CAME UP AS A VERY COMMON ISSUE WHILE SEARCHING FOR A REMEDY. *TR
NHTSA ODI #10640067
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗