NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
284 reports90,000 miles · Jul 22, 2016
Air Bags
WHILE DRIVING MY VEHICLE I STARTED TO HEAR THIS CRACKING SOUND IN WHICH I NOTICED THAT THE CRACK WAS COMING ACROSS MY DASHBOARD. IT STARTED ON THE PASSENGER FRONT SIDE FROM THE AIRBAG AND CAME ALL THE WAY ACROSS TO THE DRIVER SIDE AND UP TOWARDS STEERING WHEEL. NOW IT JUST FLAPS WHILE DRIVING AS IT IS OPEN AND EXPOSED AND I AM V…
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WHILE DRIVING MY VEHICLE I STARTED TO HEAR THIS CRACKING SOUND IN WHICH I NOTICED THAT THE CRACK WAS COMING ACROSS MY DASHBOARD. IT STARTED ON THE PASSENGER FRONT SIDE FROM THE AIRBAG AND CAME ALL THE WAY ACROSS TO THE DRIVER SIDE AND UP TOWARDS STEERING WHEEL. NOW IT JUST FLAPS WHILE DRIVING AS IT IS OPEN AND EXPOSED AND I AM VERY CONCERNED IN REGARDS TO AIRBAG SAFETY AT THIS POINT. MY TAHOE IS IN EXCELLENT CONDITION MIGHT I ADD. IRONICALLY MY SISTER HAS THE EXACT SAME CAR AS ME AND SHE HAS THE EXACT SAME CRACK IN HER DASHBOARD AS WELL STARTING AND ENDING IN THE SAME PLACE.
NHTSA ODI #10887830
110,000 miles · Jul 19, 2016
Unknown Or Other
THE DASHBOARD IN THE TAHOE HAS CRACKED. THE CRACK JUST SHOWED UP OVERNIGHT. WE WENT OUT ONE MORNING TO GO SOMEWHERE AND THE CRACK WAS THERE.
NHTSA ODI #10885794
89,000 miles · Jul 6, 2016
Structure
THERE IS A CRACK IN THE AIRBAG AREA OF THE DASHBOARD. I REPORTED THIS TO GM IN MARCH 2016 AND THEY REFUSE TO CORRECT THE ISSUE. TODAY, THERE IS A NEW CRACK ON THE DASHBOARD NEAR THE DRIVERS SIDE NOW. THIS IS A KNOWN ISSUE WITH THESE CARS. THE SAME THING HAPPENED TO MY 2007 CHEVY AVALANCHE, AND IN 2010, GM REPLACED IT WITHOUT AN…
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THERE IS A CRACK IN THE AIRBAG AREA OF THE DASHBOARD. I REPORTED THIS TO GM IN MARCH 2016 AND THEY REFUSE TO CORRECT THE ISSUE. TODAY, THERE IS A NEW CRACK ON THE DASHBOARD NEAR THE DRIVERS SIDE NOW. THIS IS A KNOWN ISSUE WITH THESE CARS. THE SAME THING HAPPENED TO MY 2007 CHEVY AVALANCHE, AND IN 2010, GM REPLACED IT WITHOUT ANY ISSUES. NOW WITH THE TAHOE, THEY REFUSE. THE VEHICLE IS PARKED UNDER A GARAGE AWNING AND WE NEVER USE ANYTHING BUT A DRY RAG TO CLEAN THE DASHBOARDS. THIS IS NO FAULT OF OURS, AND APPEARS TO BE A KNOWN ISSUE WITH CHEVY MANUFACTURING.
NHTSA ODI #10882978
70,000 miles · Jun 28, 2016
Unknown Or Other
DASHBOARD IS CRACKED WHERE THE PASSENGER AIRBAG IS LOCATED
NHTSA ODI #10881249
90,000 miles · Jun 7, 2016
Unknown Or Other
DASHBOARD HAS CRACKED IN THREE PLACES. ONE IN CORNER SURROUNDING PASSENGER AIR BAG. COULD LEAD TO IMPROPER AIRBAG DEPLOYMENT. OTHERS AROUND "HUMP" CORNERS ABOVE INSTRUMENT CLUSTER. VERY COMMON ISSUE FROM WHAT I HAVE READ. VEHICLE GARAGE KEPT. CRACKS OCCUR IN SAME LOCATION ON HUNDREDS OF CHEVROLET VEHICLES.
NHTSA ODI #10873116
Mileage unknown · Jun 6, 2016
Unknown Or Other
DASH HAS CRACKED BY DRIVER SIDE.
NHTSA ODI #10872840
78,000 miles · May 28, 2016
Air BagsSeat Belts
THE DASH HAS CRACKED IN SEVERAL PLACES. WHAT IS ALARMING IS THERE ARE CRACKS AROUND THE PASSENGER AIRBAG AND IF IT EVER DEPLOYS I'M AFRAID THERE WILL BE EXPLODING PIECES OF THE DASH GOING EVERYWHERE. THE PASSENGER SEAT BELT GETS TIGHT AND WILL NOT RELEASE UNTIL FULLY RETRACTED.
NHTSA ODI #10871319
Mileage unknown · May 18, 2016
Unknown Or Other
THERE IS A LARGE CRACK IN THE DASHBOARD RUNNING PARALLEL WITH THE FRONT WINDSHIELD OF THE CAR. IT EXTENDS FROM DRIVER SIDE TO PASSENGER SIDE UP TO THE AIRBAG ON THE PASSENGER SIDE. IT ALSO SPLITS IN TWO SEPARATE AREAS OFF THE HORIZONTAL CRACK. ONE ABOUT 2 INCHES PERPENDICULAR TO THE LARGE CRACK NEAR THE DRIVER SIDE AND ANOTHER P…
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THERE IS A LARGE CRACK IN THE DASHBOARD RUNNING PARALLEL WITH THE FRONT WINDSHIELD OF THE CAR. IT EXTENDS FROM DRIVER SIDE TO PASSENGER SIDE UP TO THE AIRBAG ON THE PASSENGER SIDE. IT ALSO SPLITS IN TWO SEPARATE AREAS OFF THE HORIZONTAL CRACK. ONE ABOUT 2 INCHES PERPENDICULAR TO THE LARGE CRACK NEAR THE DRIVER SIDE AND ANOTHER PERPENDICULAR CRACK CLOSER TO THE PASSENGER SIDE THAT EXTENDS 1-2 INCHES AWAY FROM THE LARGER CRACK. MY CAR HAS BEEN STORED IN THE GARAGE FROM DAY ONE. I DID NOT NOTICE HOW LONG AGO THIS CRACK BEGAN.
NHTSA ODI #10865693
Mileage unknown · May 12, 2016
Air BagsUnknown Or Other
CRACKS ON DASH AND CORNER OF PASSENGER SIDE AIRBAG ON DASH
NHTSA ODI #10864518
140,000 miles · May 7, 2016
Unknown Or Other
MY DASHBOARD HAS A CRACK IN IT....I AM AFRAID IT WILL NOT BE ABLE TO PROTECT ME IN A CRASH (MAY EFFECT AIRBAGS).
NHTSA ODI #10863748
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗