NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
92 reportsClear category filterMileage unknown · Jan 16, 2017
Unknown Or Other
MY 2009 CHEVROLET TAHOE DASH IS CRACKING WHICH STARTED AT THE PASSENGER AIRBAG. NOW THE CRACKS ARE ON THE DRIVER SIDE. THERE IS ALSO ONE AREA WHERE THE CRACKS HAVE COME TOGETHER AND CAN EASILY EXPOSE THE TRUCKS COMPONENTS UNDER THE DASH WHICH COULD INCLUDE ELECTRICAL COMPONENTS. I DO NOT PLACE ITEMS ON MY DASH NOR DO I USE ANY C…
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MY 2009 CHEVROLET TAHOE DASH IS CRACKING WHICH STARTED AT THE PASSENGER AIRBAG. NOW THE CRACKS ARE ON THE DRIVER SIDE. THERE IS ALSO ONE AREA WHERE THE CRACKS HAVE COME TOGETHER AND CAN EASILY EXPOSE THE TRUCKS COMPONENTS UNDER THE DASH WHICH COULD INCLUDE ELECTRICAL COMPONENTS. I DO NOT PLACE ITEMS ON MY DASH NOR DO I USE ANY CHEMICALS ON THE DASH IT JUST BEGAN TO CRACK.
NHTSA ODI #10945585
108,000 miles · Dec 15, 2016
Air BagsFuel/propulsion SystemUnknown Or Other
DASHBOARD HAS CRACKED NEAR THE PASSENGER SIDE AIRBAG AND DRIVER SIDE NEAR THE DEFROST VENT- NO ACCIDENT. SIMPLY SITTING IN THE DRIVEWAY OF OUR HOME. THE CHECK ENGINE LIGHT CAME ON AND WHEN IT WAS HOOKED UP TO THE DIAGNOSTIC COMPUTER SYSTEM IT STATED IT WAS BC OF THE FUEL SYSTEM CONTROL MODULE WHICH IS ALREADY UNDER RECALL.
NHTSA ODI #10935426
102,500 miles · Nov 16, 2016
Unknown Or Other
DASH CRACKED ABOVE INSTRUMENT PANEL WHILE PARKED OVERNIGHT IN MY DRIVEWAY. WAS NOT COMPROMISED PRIOR TO CRACKING.
NHTSA ODI #10926340
90,000 miles · Nov 15, 2016
Air BagsUnknown Or Other
THE DASH IS CRACKING IN 2 PLACES. ONE AT THE AIRBAG WHICH IS A CONCERN IF IT CAUSES A MALFUNCTION WITH THE AIRBAG AND THE OTHER IS OVER THE INSTRUMENT PANEL WHERE I AM SURE WHEN DUST AND DIRT GETS DOWN IN IT, THERE WILL BE MORE DAMAGE CAUSED
NHTSA ODI #10926228
60,000 miles · Oct 28, 2016
Unknown Or Other
PURCHASED THIS VEHICLE NEW IN 2009 IN BATON ROUGE, LOUISIANA. IN THE LAST TWO YEARS HAVE NOTICED CRACKS HAVE DEVELOPED ON THE DASHBOARD ADJACENT TO THE VENT OPENINGS ON BOTH THE DRIVER AND PASSENGER SIDE. THESE CRACKS APPEAR SIMILAR TO THOSE REPORTED BY OTHERS. THE DASH HAS BEEN CLEANED ROUTINELY WITH ARMOR ALL, WHICH HAS PRESER…
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PURCHASED THIS VEHICLE NEW IN 2009 IN BATON ROUGE, LOUISIANA. IN THE LAST TWO YEARS HAVE NOTICED CRACKS HAVE DEVELOPED ON THE DASHBOARD ADJACENT TO THE VENT OPENINGS ON BOTH THE DRIVER AND PASSENGER SIDE. THESE CRACKS APPEAR SIMILAR TO THOSE REPORTED BY OTHERS. THE DASH HAS BEEN CLEANED ROUTINELY WITH ARMOR ALL, WHICH HAS PRESERVED THE CONDITION OF THE DASHBOARDS ON OUR OTHER VEHICLES. RECENTLY THE CRACK ON THE DRIVER'S SIDE HAS BEGUN TO PROPAGATE TOWARD THE STEERING CONSOLE. IT IS NOT JUST UNSIGHTLY BUT CONCERNING, AS OTHERS HAVE RAISED, AS I FEAR THIS MAY IMPAIR THE EFFECTIVENESS OF THE AIRBAG SYSTEM.
NHTSA ODI #10919945
115,500 miles · Oct 11, 2016
StructureUnknown Or Other
MY DASH HAS 2 CRACKS THAT HAVE APPEARED UNDER NORMAL DRIVING CONDITIONS. THE DASH IS STARTING TO BOUNCE AS I DRIVE AND IM WORRIED IT WILL BECOME SEPARATED AND HIT SOMEONE IN THE TRUCK. THERE ARE SO MANY TAHOE OWNERS WHO HAVE THIS SAME PROBLEM, IT IS OBVIOUS THAT IT IS A DEFECTIVE PART. I HAVE A CRACK IN THE CENTER AND 1 OVER THE…
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MY DASH HAS 2 CRACKS THAT HAVE APPEARED UNDER NORMAL DRIVING CONDITIONS. THE DASH IS STARTING TO BOUNCE AS I DRIVE AND IM WORRIED IT WILL BECOME SEPARATED AND HIT SOMEONE IN THE TRUCK. THERE ARE SO MANY TAHOE OWNERS WHO HAVE THIS SAME PROBLEM, IT IS OBVIOUS THAT IT IS A DEFECTIVE PART. I HAVE A CRACK IN THE CENTER AND 1 OVER THE DRIVER SIDE GAUGES.
NHTSA ODI #10915339
Mileage unknown · Sep 26, 2016
Unknown Or Other
CRACKS FORMING ON DASHBOARD PANEL, PRESENTS THE HAZARD OF PLASTIC DEBRIS EITHER DEFLATING THE AIR BAG UPON IT'S INFLATION OR DEBRIS FLYING INTO THE FACES OF PASSENGERS. TRANSMISSION DIPSTICK TUBE IS ALSO CRACKED WHICH ALLOWS WATER TO GET INTO THE TRANSMISSION, THIS WAS RECALLED FOR 2008 TAHOE'S BUT NOT 2009.
NHTSA ODI #10909780
Mileage unknown · Sep 25, 2016
StructureUnknown Or Other
I BOUGHT THE 2009 USED CHEVY TAHOE ON AUGUST 1ST 2015. I BEGAN TO NOTICE THE PLASTIC DASHBOARD CLOSE TO THE PASSENGER AIRBAG BEGAN TO CRACK AND VIBRATE. THE VIBRATION GOT SO BAD THAT THE CRACK SPREAD AND A NEW CRACK APPEARED ON THE PLASTIC DASH ABOVE THE SPEEDOMETER. BOTH CRACKS MAKE THE ENTIRE DASH RATTLE WHEN THE CAR IS DRIVEN…
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I BOUGHT THE 2009 USED CHEVY TAHOE ON AUGUST 1ST 2015. I BEGAN TO NOTICE THE PLASTIC DASHBOARD CLOSE TO THE PASSENGER AIRBAG BEGAN TO CRACK AND VIBRATE. THE VIBRATION GOT SO BAD THAT THE CRACK SPREAD AND A NEW CRACK APPEARED ON THE PLASTIC DASH ABOVE THE SPEEDOMETER. BOTH CRACKS MAKE THE ENTIRE DASH RATTLE WHEN THE CAR IS DRIVEN OVER 45 MPH. I AM WORRIED THAT IF THE AIRBAGS WERE TO DEPLOY, THE PLASTIC WILL FLY INTO THE PASSENGERS IN THE VEHICLE. I'VE TRIED CONTACT COVERT GMC IN AUSTIN, TX WHERE I BOUGHT THE VEHICLE AND THEY SAID I HAD TO SPEND $1300 TO REPLACE THIS DEFECT.
NHTSA ODI #10909567
97,000 miles · Sep 20, 2016
Unknown Or Other
I PURCHASED A 2009 CHEVY TAHOE USED AND A KNEW ABOUT THE CRACKING DASHES SO I MADE SURE THE ONE I PURCHASED DIDN'T HAVE ANY CRACKS. I THOUGHT MAYBE THEY HAD RESOLVED THE ISSUE. WELL, AFTER FILLING UP WITH GAS THE OTHER DAY I LOOKED OVER AD NOTICED AND CRACK IN MY DASH RIGHT AT THE AIRBAG. THIS IS VERY CONCERNING AS I HAVE 3 KIDS…
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I PURCHASED A 2009 CHEVY TAHOE USED AND A KNEW ABOUT THE CRACKING DASHES SO I MADE SURE THE ONE I PURCHASED DIDN'T HAVE ANY CRACKS. I THOUGHT MAYBE THEY HAD RESOLVED THE ISSUE. WELL, AFTER FILLING UP WITH GAS THE OTHER DAY I LOOKED OVER AD NOTICED AND CRACK IN MY DASH RIGHT AT THE AIRBAG. THIS IS VERY CONCERNING AS I HAVE 3 KIDS THAT RIDE IN THAT CAR AND IF THE AIRBAG GOES OFF I'M AFRAID THE PLASTIC WILL ACT LIKE SHRAPNEL AND REALLY HURT SOMEONE. GM KNOWS ABOUT THIS AND I CONTACTED THEM ABOUT IT AND THEY ARE NOT WILLING TO DO ANYTHING ABOUT IT. MORE PEOPLE NEED TO COME FORWARD ON THIS MATTER AND GM NEEDS TO ADDRESS IT FAST BEFORE SOMEONE GETS KILLED.
NHTSA ODI #10908220
Mileage unknown · Sep 16, 2016
Unknown Or Other
DASH HAS A 7 INCH CRACK ABOVE THE INSTRUMENT PANEL THIS IS A PROBLEM WITH A LOT OF 2009 TAHOE AND I THINK THIS SHOULD BE A RECALL.
NHTSA ODI #10907298
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗