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2023 Chevrolet Suburban

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Chevrolet Suburban do not stand out strongly from the model-year median of 118.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 124 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports3 injury reports

What owners actually said

124 reports
Mileage unknown · Apr 16, 2025
Engine

My 6.2L V8 engine blew up while I was driving across bridge and I barely had enough time to get it off the road out of traffic.

NHTSA ODI #11655067

Mileage unknown · Apr 16, 2025
Engine

I was driving my family to San Antonio for a vacation when the vehicle suddenly stopped working. The display read restart engine but the car just abruptly stopped and I was forced to pull to the side of the road. Once the car came to a complete stop the car shifted into park and could not shift out of park. The car would not st…

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I was driving my family to San Antonio for a vacation when the vehicle suddenly stopped working. The display read restart engine but the car just abruptly stopped and I was forced to pull to the side of the road. Once the car came to a complete stop the car shifted into park and could not shift out of park. The car would not start, display would read conditions not met? I had to have the car towed to the dealership. They are giving me a hard time.

NHTSA ODI #11654901

Mileage unknown · Apr 10, 2025
Engine

Driving on the expressway my vehicle would not accelerate over 53mph. I then noticed the vehicle losing power where I then had to pull over onto the shoulder. The vehicle lost power and would not restart or go into neutral. Ultimately the vehicle had to be towed

NHTSA ODI #11653909

Mileage unknown · Apr 3, 2025
Engine

My 2023 High Country Chevrolet Suburban's V8 6.2L engine failed 6 hours from home while our family was en route to Colorado. It was towed to the closest city and the dealership informed me the engines are on a nationwide backorder and it could be months before one is made available. The dealership stated that GM will not release…

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My 2023 High Country Chevrolet Suburban's V8 6.2L engine failed 6 hours from home while our family was en route to Colorado. It was towed to the closest city and the dealership informed me the engines are on a nationwide backorder and it could be months before one is made available. The dealership stated that GM will not release information as to where the customer is on "the list" of recipients. My car has 44,000 miles and is well maintained. It has been in the shop for other repairs - suspension issues, tech package problems (wifi, onstar, google and navigation not working properly). Spoke with GM representative and was told if the engine makes it onto the recall list the repair will be expedited. Not sure how that is possible with so many engines failing. Maybe GM/Chevrolet will be forced to increase production.

NHTSA ODI #11652552

Mileage unknown · Mar 27, 2025
Engine

Middle of engine started making a tapping sound. Went to closest dealership service department. They said it was most likely an issue with the valve train but we should be able to get home. Within 10 miles, the engine completely seized up while on the highway loosing all power. Was able to get to the side of the highway. Towed t…

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Middle of engine started making a tapping sound. Went to closest dealership service department. They said it was most likely an issue with the valve train but we should be able to get home. Within 10 miles, the engine completely seized up while on the highway loosing all power. Was able to get to the side of the highway. Towed the vehicle to the dealership that we bought from. They said it was going to need a new engine just as soon as they could find one.

NHTSA ODI #11651133

Mileage unknown · Mar 27, 2025
EnginePower Train

6.2L L87 Engine Failure with 36,000 miles on it. While driving on the highway and attempting to pass another vehicle that was traveling on a 2-lane highway the car suddenly died, and the transmission shifted into neutral. When I noticed the vehicle would not accelerate, I looked down and saw the push to start warning and tried t…

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6.2L L87 Engine Failure with 36,000 miles on it. While driving on the highway and attempting to pass another vehicle that was traveling on a 2-lane highway the car suddenly died, and the transmission shifted into neutral. When I noticed the vehicle would not accelerate, I looked down and saw the push to start warning and tried to restart the vehicle with no response. I had to allow the vehicle I was passing to get ahead of me before I could swap back into that lane to get out of the way of oncoming traffic eventually coasting onto the side of the road to a complete stop. The vehicle I was passing slowed down after the engine died not knowing what I was doing and drove right beside me blocking the lane until I signaled for them to go ahead so I could get back into the lane. If the vehicle in the oncoming lane had not slowed down to allow me time to get back into the proper lane a head on collision would have occurred. This 2023 vehicle was purchased used 14days prior from a GM certified dealership and had no warning lamps on the dash and showed no indication a failure was about to occur. The vehicle was driving perfectly normal until the failure occurred. Once the vehicle was towed to the dealership it was determined the engine had failed due to crankshaft bearings. The dealership explained there were no available replacement GM engines and could possibly be a lead time of 6 months before a replacement engine could arrive. I purchased the vehicle for $60,000 and the engine fails 14 days later and now I could be without a vehicle for 6 months and the dealership did not have any loaner vehicles available.

NHTSA ODI #11651030

Mileage unknown · Mar 26, 2025
Unknown Or Other

I pulled into a parking spot and the car died right before I shut it off. I came out and restarted it to leave and it backed up about 5 feet and died and would never start again. There was never any prior indication that it had any problems. I bought it new and always had a Chevy dealer do the required maintenance. I was tol…

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I pulled into a parking spot and the car died right before I shut it off. I came out and restarted it to leave and it backed up about 5 feet and died and would never start again. There was never any prior indication that it had any problems. I bought it new and always had a Chevy dealer do the required maintenance. I was told today that it would need a new engine because the engine has seized up; however, until they do a full tear down of the engine, they said they cannot tell me exactly what has cause the problem. I have heard of others having problems with the 6.2 engine so I thought I would report it. I don't have any paperwork yet from the dealer to upload.

NHTSA ODI #11650764

Mileage unknown · Mar 18, 2025
Engine

Engine failed while driving on highway. Would not restart. Towed to Chevrolet dealer who determined engine full of metal debris requiring total engine replacement.

NHTSA ODI #11648924

Mileage unknown · Mar 13, 2025
Engine

[XXX], driving on [XXX] at mile marker [XXX], 4 miles east of Moorcroft, Wyoming, the vehicle lost power and engine quit. We made it to the side of the road and vehicle would not start. The temperature was negative 5 degrees. With cell phone service, we were able to secure a ride and a towing company before we got extremely c…

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[XXX], driving on [XXX] at mile marker [XXX], 4 miles east of Moorcroft, Wyoming, the vehicle lost power and engine quit. We made it to the side of the road and vehicle would not start. The temperature was negative 5 degrees. With cell phone service, we were able to secure a ride and a towing company before we got extremely cold in the car. The vehicle was towed by Manning's Towing of Gillette, Wyoming to White's Frontier Motors, 444 Skyline Drive, Gillette, WY 82718. After 10 days in the shop, the service department diagnosed the engine was inoperable and the vehicle would need a new engine. There was no indication of the engine failure prior to its failure. To date I have had 15 communications with the service department at the dealership and GM Motors with no resolution or date of repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11648111

Mileage unknown · Mar 11, 2025
Engine

In October 2024, the vehicle just shut off while we were driving down the road. Had to pull off to the side and got it going after about 5 minutes. Couldn't get the vehicle to replicate the problem so nothing chevy could do. No check engine light. No codes were given. On January 4th the vehicle started making a horrible noise.…

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In October 2024, the vehicle just shut off while we were driving down the road. Had to pull off to the side and got it going after about 5 minutes. Couldn't get the vehicle to replicate the problem so nothing chevy could do. No check engine light. No codes were given. On January 4th the vehicle started making a horrible noise. But then stopped making the noise on January 5th. Called Olympia, Washington Chevrolet to get it in to be looked at. Soonest appointment they had was February 5th. I made the appointment. February 11th, the engine seized and quick working completely. February 13th, had the vehicle towed to the nearest Chevrolet. Getting the vehicle into neutral and on the tow truck was terrifying. Makes me question the transmission. My vehicle has been at Chevrolet since January 13th. Today is March 11th. I do not feel safe driving this vehicle once it does get fixed. It has left me stranded twice. Once when it just shut off and another when it actually broke down for good.

NHTSA ODI #11647749

Official recalls

3

25V274000 · Engine And Engine Cooling:engine:hard Parts Internal/mechanical

Apr 24, 2025

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Consequence & remedy

Consequence: Engine failure increases the risk of a crash.

Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

23V642000 · Suspension:rear

Sep 20, 2023

General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

Consequence & remedy

Consequence: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.

Remedy: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.

22V903000 · Exterior Lighting:lighting Control Module:software

Dec 8, 2022

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA26005 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy

Opened Aug 20, 2026 · No close date supplied

Status: open (inferred from source dates) · Engine

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

RQ26001 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy

Opened Jan 16, 2026 · Closed Aug 20, 2026

Status: closed (inferred from source dates) · Engine

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI will close this RQ and continue to investigate complaints of post-remedy engine failure for Recall 25V-274 as part of an Engineering Analysis (EA26005). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

EA25007 · Loss Of Motive Power Due To Engine Failure

Opened Oct 23, 2025 · No close date supplied

Status: open (inferred from source dates) · Engine; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

PE25001 · Loss Of Motive Power Due To Engine Failure

Opened Jan 16, 2025 · Closed Oct 23, 2025

Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Engine And Engine Cooling:engine:hard Parts Internal/mechanical

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.