IllustrationService Brake Assist comes in at random times. Brakes seem unresponsive while in reverse or at slow speeds. Brakes become muddy and non responsive. Very to maneuver. Have had several near misses in parking lots. Never seen this issue with any vehicle ever before.
2017 Chevrolet Suburban
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2017 Chevrolet Suburban do not stand out strongly from the model-year median of 118.
About this comparison →How this year compares
Owner complaints by model year
Compare all Suburban years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
110–25K
2125–50K
1850–75K
1075–100K
8100–150K
3150K+
71 reports with mileage · 70 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 39 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports3 fire reports4 injury reports
What owners actually said
141 reportsWhile driving the cars loses all power and you can’t steer. It used to only happen when turn at a slow speed. And now when you’re driving it matter what speed it shuts off and you lose all power. Nothing comes up for service on diagnostic it is very dangerous I have a family have sex and no one can find out what’s wrong with it
Transmission failure at 66,909 miles on 5/19/21. Dealership has original replaced transmission. Our safety was put at risk by breaking down and not being able to move vehicle to a safe location. Advised by service agent at dealership that a lot of 2017 Chevrolet suburban transmissions have had problems. The problem was confirm…
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Transmission failure at 66,909 miles on 5/19/21. Dealership has original replaced transmission. Our safety was put at risk by breaking down and not being able to move vehicle to a safe location. Advised by service agent at dealership that a lot of 2017 Chevrolet suburban transmissions have had problems. The problem was confirmed by dealership and a remanufactured transmission was installed. I have invoice from dealership describing issue and work done. No warning lamps or messages advised of the problem. Slight Transmission slippage started on 5/18/21 complete failure the next day.
GM has a special coverage TSB for A/C issues relating to a condenser unit and leakage of refrigerant. My 2017 Chevy Suburban has had the same issue just occur at 68,000 miles. Complete loss of A/C. After researching online, this is a VERY common problem. Most instances are just outside of the manufacturer warranty as well. Sp…
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GM has a special coverage TSB for A/C issues relating to a condenser unit and leakage of refrigerant. My 2017 Chevy Suburban has had the same issue just occur at 68,000 miles. Complete loss of A/C. After researching online, this is a VERY common problem. Most instances are just outside of the manufacturer warranty as well. Special Coverage TSB No. 17336-04 covers this issue for specific VIN numbers based on where they were manufactured. Regardless of where manufactured there are MANY other vehicles having the same issue. PLEASE INVESTIGATE. As it is just now getting extremely hot in Georgia, there is no telling how long this has been an issue. And of course, I will need to have the A/C fixed long before any action is realized from this submission.. Hopefully other will benefit from the post!! Thanks for you help and consideration.
STUCK IN DRIVE GEARS. GEARS WILL NOT SHIFT. BRAKE PEDAL STUCK. OCCURRED SUDDENLY WITH WARNING. VERY DANGEROUS. PREVIOUSLY THE VEHICLE BRAKES PEDAL WAS STUCK IN THE UPWARD POSITION. WOULD NOT GO DOWN. HAD TO FIX IT . CHEVY IS NOT TAKING RESPONSIBILITY. THIS IS LIFE THREATENING.
VEHICLE DASH AND HEADLIGHTS TURN OFF WHILE DRIVING, ENGINE STALLS AND DIES, POWER STEERING BECOMES INOPERATIVE. TRANSMISSION POPS OUT OF GEAR AND FREEWHEELS. SERVICE STABILITRACK LIGHT. VERY DANGEROUS SITUATION FOR MY WIFE AND 5 KIDS WHEN THIS HAPPENS ON CURVY BACKROADS AT NIGHT LIKE JUST HAPPENED LAST NIGHT! THIS IS ALSO THE SA…
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VEHICLE DASH AND HEADLIGHTS TURN OFF WHILE DRIVING, ENGINE STALLS AND DIES, POWER STEERING BECOMES INOPERATIVE. TRANSMISSION POPS OUT OF GEAR AND FREEWHEELS. SERVICE STABILITRACK LIGHT. VERY DANGEROUS SITUATION FOR MY WIFE AND 5 KIDS WHEN THIS HAPPENS ON CURVY BACKROADS AT NIGHT LIKE JUST HAPPENED LAST NIGHT! THIS IS ALSO THE SAME PROBLEM AS OUR PREVIOUS CHEVY TAHOE SO WE KNEW THE PROBLEM WAS LIKELY RELATED TO POOR QUALITY BATTERY CABLES THAT ARE DEGRADING PREMATURELY. THIS SHOULD NOT BE HAPPENING ON A 3-4 YEAR OLD VEHICLE. AFTER SEARCHING A GM WEB FORUM AND FINDING OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUE, THERE WAS A REFERENCE TO GM TSB 18-NA-161 ON THIS EXACT ISSUE I AM ABSOLUTELY AMAZED THAT GM HAS NOT DONE A RECALL ON THIS YET, AS IT IS A MAJOR SAFETY FAILURE LIKELY TO CAUSE A CRASH AND POTENTIALLY A FATALITY. I CHECKED THE TIGHTNESS ON THE CONNECTIONS BY HAND, WHICH WERE BOTH VERY TIGHT, THEN I RESEATED AND TORQUED THE BATTERY TERMINAL CONNECTION. I MEASURED THE RESISTANCE ACROSS THE POWER JUMPER, LUG TO LUG. THIS IS GM PART NUMBER 84494554, AND I MEASURED 0.3 OHMS ACROSS THIS LITTLE SECTION OF WIRE AT MULTIPLE POINTS ON THE LUGS. TRIMMING BACK THE INSULATION AND CONTINUING THE MEASURE, THE HIGHEST RESISTANCE APPEARS TO BE COMING FROM THE WIRE TO THE LUG CONNECTION AT THE FUSE BUS, AND NOT THE CRIMP CONNECTION AT THE BATTERY TERMINAL, AND NOT THE BOLTED CONNECTION TO THE BUS. THERE WERE SOME STRANDS BROKEN AT THIS CONNECTION. I MADE AND ADDED A TEMPORARY JUMPER OF THE SAME WIRE GAGE, AND THE RESISTANCE ACROSS THE SAME MEASURED POINTS DROPPED TO 0.0 OHMS. ABSOLUTELY A MAJOR SAFETY ISSUE IF THE VEHICLE SUDDENLY DIES WITHOUT WARNING. I CAN SEE THIS SAME ISSUE HAPPENING ONCE, I FORGAVE GM ONCE YEARS AGO, BUT WITH THE SAME ISSUE HAPPENING TO TWO DIFFERENT VEHICLES 8 MODEL YEARS APART, THE SAFETY OF MY FAMILY IS TOO IMPORTANT TO BUY GM PRODUCT IN THE FUTURE.
AFTER APPLYING AND RELEASING THE BRAKE PEDAL AT A SLOW SPEED TO COME TO A STOP THE BRAKE PEDAL FELT HARD AND VEHICLE FELT LIKE IT WOULD NOT STOP. I HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR BUT THE VEHICLE WOULD STILL SLOWLY ROLL AND THEN FINALLY COME TO A STOP. I TOOK IT TO THE DEALER AND THEY TOLD ME IT'S THE VACUUM PUMP…
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AFTER APPLYING AND RELEASING THE BRAKE PEDAL AT A SLOW SPEED TO COME TO A STOP THE BRAKE PEDAL FELT HARD AND VEHICLE FELT LIKE IT WOULD NOT STOP. I HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR BUT THE VEHICLE WOULD STILL SLOWLY ROLL AND THEN FINALLY COME TO A STOP. I TOOK IT TO THE DEALER AND THEY TOLD ME IT'S THE VACUUM PUMP AND OIL LINES. I DID A GOOGLE SEARCH AND FOUND THAT GM HAD A RECALL BACK IN 2018 ON 2014-2018 MODELS LIKE MINE HOWEVER, I WAS NEVER NOTIFIED AND IF YOU SEARCH MY VIN IT SAYS NO RECALLS AVAILABLE. HOW IS THIS POSSIBLE??? I AND MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR INJURED OTHER PEOPLE IN A CRASH!
THE A/C CONDENSER EXPERIENCED A PREMATURE FAILURE, LOOSING ALL THE FREON. THIS IS A KNOWN ISSUE AND CHEVY HAS A SPECIAL PROGRAM TO ADDRESS THE ISSUE FOR A SELECT NUMBER OF VEHICLES. HOWEVER, MY VEHICLE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH I HAVE THE SAME PROBLEM AS THE ONES COVERED UNDER THE RECALL. THIS IS AN ENVIRONME…
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THE A/C CONDENSER EXPERIENCED A PREMATURE FAILURE, LOOSING ALL THE FREON. THIS IS A KNOWN ISSUE AND CHEVY HAS A SPECIAL PROGRAM TO ADDRESS THE ISSUE FOR A SELECT NUMBER OF VEHICLES. HOWEVER, MY VEHICLE IS NOT COVERED UNDER THIS RECALL EVEN THOUGH I HAVE THE SAME PROBLEM AS THE ONES COVERED UNDER THE RECALL. THIS IS AN ENVIRONMENTAL CONCERN AS WELL AS A SAFETY ISSUE AS IT CAN CAUSE WINDOW FOG. CHEVY NEEDS TO STEP UP AND PAY TO FIX THE ISSUE FOR ALL THE AFFECTED VEHICLE'S. IN ADDITION, THE FRONT COLLISION WARNING SYSTEM IS A JOKE, ITS INCONSISTENT AND RARELY WORKS.
VEHICLE WAS TURNING AT A "T" INTERSECTION INTO ONCOMING TRAFFIC. WHEN CRANKING ON THE STEERING WHEEL TO TURN LEFT AND ACCELERATE, VEHICLE STEERING WHEEL JAMMED UP. THANKFULLY, VEHICLE WAS ABLE TO KEEP DRIVING & CLEAR INTERSECTION BEFORE APPROACHING CARS ARRIVED. UPON RESTARTING VEHICLE MEMORY SYSTEMS IN VEHICLE WERE ERASED AND A…
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VEHICLE WAS TURNING AT A "T" INTERSECTION INTO ONCOMING TRAFFIC. WHEN CRANKING ON THE STEERING WHEEL TO TURN LEFT AND ACCELERATE, VEHICLE STEERING WHEEL JAMMED UP. THANKFULLY, VEHICLE WAS ABLE TO KEEP DRIVING & CLEAR INTERSECTION BEFORE APPROACHING CARS ARRIVED. UPON RESTARTING VEHICLE MEMORY SYSTEMS IN VEHICLE WERE ERASED AND AN ERROR MESSAGE FLASHED STATING TO ROLL DOWN THEN BACK UP DRIVER SIDE AND PASSENGER SIDE WINDOWS. LATER THAT EVENING WHEN PUTTING VEHICLE INTO REVERSE AND SHARPLY TURNING WHEEL TO THE LEFT THE VEHICLE LOST ALL POWER AND TURNED OFF COMPLETELY WHILE IN REVERSE. AGAIN, THANKFULLY, I WAS IN A DRIVE-WAY WITH NO OTHER TRAFFIC AROUND. WHEN I RE-STARTED THE VEHICLE THE STEREO MEMORY ERASED AND THE ROLL DOWN, THEN BACK UP DRIVER AND PASSENGER WINDOWS WARNING FLASHED AGAIN. THIS IS ALL UNSETTLING BECAUSE I FREQUENTLY DRIVE IN AREAS OF HEAVY TRAFFIC AND INTERSECTIONS THAT CAN BE TRICKY TO CROSS/TURN INTO THEREFOR REQUIRING MY VEHICLE TO RESPOND APPROPRIATELY AND NOT TURN OFF WHILE IN GEAR.
WE PURCHASED OUR 2017 CHEVROLET SUBURBAN PREMIERE 2018 AT CLAY COOLEY, IRVING, TX AND HAVE COMPLETED EVERY MAINTENANCE SERVICE REQUIRED. WHEN WE PURCHASED THE VEHICLE IN 2018 THE CERTIFIED CHEVROLET SUBURBAN PREMIERE HAD 50, 000 MILES. AS OF 11/23/20 OUR TRUCK BEGAN SLIPPING WHEN PRESSING DOWN ON THE ACCELERATOR PEDAL WHILE DRI…
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WE PURCHASED OUR 2017 CHEVROLET SUBURBAN PREMIERE 2018 AT CLAY COOLEY, IRVING, TX AND HAVE COMPLETED EVERY MAINTENANCE SERVICE REQUIRED. WHEN WE PURCHASED THE VEHICLE IN 2018 THE CERTIFIED CHEVROLET SUBURBAN PREMIERE HAD 50, 000 MILES. AS OF 11/23/20 OUR TRUCK BEGAN SLIPPING WHEN PRESSING DOWN ON THE ACCELERATOR PEDAL WHILE DRIVING ON THE HIGHWAY. THE TRUCK WAS PAUSING BEFORE ACCELERATION AND NOISILY IDLING. WE TOOK THE CAR TO THE DEALERSHIP THE NEXT DAY AND WAS TOLD OUR TRANSMISSION NEED REPLACEMENT AND WILL COST US $6, 000. OUR CURRENT ONSTAR REPORT NEVER REPORTED ENGINE PROBLEMS, BUT ONLY SUGGESTED MAINTENANCE DUE AT 112, 500 MILES REPORTED 11/15/20. OUR PEDOMETER READ 110, 800 MILES PRESENTLY 11/23/20. THE SERVICE REPRESENTATIVE SAID WE HAD ALL OF THE SERVICE DONE LAST MONTH BUT WILL CHECK IT OUT. THIS IS A FAULTY VEHICLE THAT IS NOT SAFE AS CHEVROLET MAKE CLAIM THESE VEHICLE TO BE FOR FAMILY AND LONG DISTANCE TRAVELING. BUYER BEWATE AND DO NOT SPEND YOUR MONEY ON THIS HIGH END 2017 CHEVROLET SUBURBAN PREMIERE. AFTER 3 YEARS, THE TRANSMISSION IS GONE, REGARDLESS OF FOLLOWING ALL OF THE OWNER MANUAL SPECIFIC MAINTENANCE SERVICE GUIDELINES.
Official recalls
526V289000 · Power Train:transfer Case (4-WHEEL Drive)
May 7, 2026
General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
Consequence & remedy
Consequence: Front or rear wheel lockup increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
19V761000 · Electronic Stability Control (esc); Service Brakes; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring
Oct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence & remedy
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional source detail variants (3)
Service Brakes
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
19V645000 · Service Brakes, Hydraulic:power Assist:vacuum
Sep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence & remedy
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
17V033000 · Visibility:rearview Mirrors/devices:exterior
Jan 12, 2017
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.