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2016 Chevrolet Suburban

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Chevrolet Suburban do not stand out strongly from the model-year median of 118.

About this comparison →
219Owner complaints

Model-year median: 118

6Recall campaigns

View recall details →

1Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
118
201359
2014428
2015219
2016141
201781
201877
2019
Compare all Suburban years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Service Brakes
78Power Train
45Engine
27Electrical System
26Unknown Or Other
26
All reported categories
Steering
23Structure
11Suspension
11Wheels
7Air Bags
6Vehicle Speed Control
5Forward Collision Avoidance
4Fuel/propulsion System
4Seat Belts
4Service Brakes, Hydraulic
4Exterior Lighting
3Seats
3Tires
3Visibility
3Electronic Stability Control (esc)
2Back Over Prevention
1Fuel System, Gasoline
1Lane Departure
1Latches/locks/linkages
1Visibility/wiper
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

131 reports with mileage · 88 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports1 fire reports7 injury reports

Unknown Or Other complaints

26 reports
Clear category filter
57,000 miles · Aug 2, 2019
Unknown Or Other

A/C REFRIGERANT LEAK IN THE COMPRESSOR ON A CAR JUST 3 YEARS OLD. COMPRESSOR REQUIRES REPLACEMENT AS SUBSTANTIAL COST. FROM WHAT I HAVE READ, THIS SEEMS TO BE EPIDEMIC FOR THIS AND SIMILAR MODELS. INSTEAD OF FIXING THE ISSUE, GM JUST DOUBLED THE SUPPLY OF REPLACEMENT PARTS AT A SUBSTANTIAL COST TO CUSTOMERS AND PROFIT FOR DEA…

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A/C REFRIGERANT LEAK IN THE COMPRESSOR ON A CAR JUST 3 YEARS OLD. COMPRESSOR REQUIRES REPLACEMENT AS SUBSTANTIAL COST. FROM WHAT I HAVE READ, THIS SEEMS TO BE EPIDEMIC FOR THIS AND SIMILAR MODELS. INSTEAD OF FIXING THE ISSUE, GM JUST DOUBLED THE SUPPLY OF REPLACEMENT PARTS AT A SUBSTANTIAL COST TO CUSTOMERS AND PROFIT FOR DEALERS AND SUPPLIERS.

NHTSA ODI #11241317

Mileage unknown · Apr 17, 2019
Unknown Or Other

AC COMPRESSOR HAS A LEAK. TOOK IT TO GET IT CHECKED AND FOUND OUT MORE CHEVY OWNERS HAD THE SAME PROBLEM WITH A LEAK IN THE SAME EXACT SPOT. THERE IS ALSO A BACKORDER OF NEW AIR COMPRESSORS.

NHTSA ODI #11196991

40 miles · Mar 18, 2019
Unknown Or Other

MY 2016 CHEVROLET SUBURBAN STARTED HAVING PROBLEMS WITH THE DRIVERS ASSISTANCE AT 63K MILES. I HAVE RESEARCHED, IT'S SEEMS THE OTHER PEOPLE HAD THE SAME PROBLEM. THE SEATS STOPPED VIBRATING TO ALERT DRIVER. WHAT I HEARD IS THAT THE CABLES ARE MISPLACED AND WHEN YOU MOVE THE SEAT THEY BREAK. WE ARE TRUSTING THIS VIBRATE SEATS TO …

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MY 2016 CHEVROLET SUBURBAN STARTED HAVING PROBLEMS WITH THE DRIVERS ASSISTANCE AT 63K MILES. I HAVE RESEARCHED, IT'S SEEMS THE OTHER PEOPLE HAD THE SAME PROBLEM. THE SEATS STOPPED VIBRATING TO ALERT DRIVER. WHAT I HEARD IS THAT THE CABLES ARE MISPLACED AND WHEN YOU MOVE THE SEAT THEY BREAK. WE ARE TRUSTING THIS VIBRATE SEATS TO HELP US, BUT THEY STOP WORKING ON A ROAD TRIP NOT GOOD. PLEASE CHECK THIS OUT. THANKS

NHTSA ODI #11189690

12,000 miles · Feb 21, 2019
Power TrainUnknown Or Other

2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY…

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2016 CHEVROLET SUBURBAN HAS A SERIOUS VIBRATION ISSUE. THE VEHICLE VIBRATES WHEN IT STAYS AT A CONSTANT AND EVEN SPEED. SEEMS LIKE WHEN IT GOES INTO THE 4 CYLINDER MODE. THIS VIBRATION CAUSES HEADACHES AND VERTIGO WHEN WE ARE ON LONG TRIPS. I HAVE HAD IT IN THE CHEVROLET DEALER SERVICE DEPARTMENT SEVERAL TIMES AND IS CURRENTLY THERE NOW. I HAVE READ WHERE THIS IS A COMMON ISSUE WITH THIS VEHICLE.

NHTSA ODI #11181563

Mileage unknown · Oct 2, 2018
Service BrakesUnknown Or Other

VACUUM PUMP WENT OUT WHILE DRIVING ON THE TURNPIKE AND THE BRAKES LOCKED UP

NHTSA ODI #11132847

Mileage unknown · May 4, 2018
Unknown Or Other

POWER RUNNING BOARDS INTERMITTENTLY FAIL TO OPEN/CLOSE AS DESIGNED. THE BOARDS ON EITHER VEHICLE SIDE MAY PARTIALLY/FULLY OPEN AND OR CLOSE. THIS IS A TRIPPING/FALLING ISSUE AND SEVERAL PROFESSIONAL REPAIRS TO CORRECT HAVE RESULTED IN NO CORRECTIONS TO DEFECT.

NHTSA ODI #11091922

28,000 miles · Apr 5, 2018
Unknown Or Other

ATTACHED ARE IMAGES FROM THE IN-VEHICLE SCREEN OF OUR REAR-VIEW CAMERA AT NIGHT. WE ARE UNABLE TO SEE ANYTHING (ROW OF CARS, ROADS, DRIVEWAY, TRAFFIC, ETC) DUE TO THE LARGE RED BLURRY AREA. WE LIVE IN A RURAL AREA WITHOUT STREET LIGHTS SO THE REAR-VIEW CAMERA IS ESSENTIAL BUT THE CAMERA IS INEFFECTIVE ANYWHERE..THE CAMERA WAS CH…

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ATTACHED ARE IMAGES FROM THE IN-VEHICLE SCREEN OF OUR REAR-VIEW CAMERA AT NIGHT. WE ARE UNABLE TO SEE ANYTHING (ROW OF CARS, ROADS, DRIVEWAY, TRAFFIC, ETC) DUE TO THE LARGE RED BLURRY AREA. WE LIVE IN A RURAL AREA WITHOUT STREET LIGHTS SO THE REAR-VIEW CAMERA IS ESSENTIAL BUT THE CAMERA IS INEFFECTIVE ANYWHERE..THE CAMERA WAS CHECKED BY OUR DEALER AND FOUND TO BE "WORKING." IT WAS A DAYTIME APPOINTMENT DURING WHICH THE CAMERA IS CLEAR.. WE CONTACTED CHEVY DIRECTLY; THEIR FINAL EMAIL STATED "PER OUR DISTRICT MANAGER OF AFTERSALES, THE GLARE IS FROM THE LIGHTS/ BRAKE LIGHTS. IT HAS BEEN DETERMINED THAT THE VEHICLE IS OPERATING AS DESIGNED". SURELY A VEHICLE SHOULD NOT BE DESIGNED TO OBLITERATE NIGHT VISION DRIVING. AT NIGHT THE CAMERA IS USELESS AND POSES A SERIOUS SAFETY ISSUE. ONE IMAGE IS OUR DRIVEWAY WHICH WE CANNOT SEE UNLESS WE LOWER THE DRIVER'S SIDE WINDOW TO FOLLOW THE EDGE. THE OTHER IMAGE IS FROM OUR DRIVEWAY ONTO OUR ROAD.THE IMAGE IS THE SAME ON ANY ROAD OR LOT. CHEVROLET SEEMS CONTENT TO LEAVE THIS HAZARDOUS SITUATION AS IS AND REFUSES TO FIX OR REPLACE THE CAMERA. SURELY SOME TECHNOLOGY EXISTS TO REMEDY THIS PROBLEM. WE ARE HOPING HAT YOU CAN ACT UPON THIS.WE CANNOT EMPHASIZE STRONGLY ENOUGH HOW DIFFICULT NIGHT DRIVING IS WITH THE CAMERA AS IS. WE CAN FURNISH MORE IMAGES (PARKING LOTS, ETC) BUT THEY ARE ALL THE SAME. RAIN MAKES IT WORSE. DEPTH PERCEPTION IS NON-EXISTENT. WE ARE WILLING TO HAVE ANYONE LOOK AT OUR VEHICLE IF THAT HELPS. THE DRIVEWAY PHOTO WAS TAKEN 2/28/2018 AT 7:33 PM THE SECOND IMAGE WAS AT 7:44 PM AT THE DATE NOTED. THANK YOU.

NHTSA ODI #11083511

28,768 miles · Sep 13, 2017
EnginePower TrainUnknown Or Other

SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A …

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SINCE PURCHASE, OUR VEHICLE HAS BEEN TOWED INTO THE DEALERSHIP BECAUSE IT WOULD NOT TURN OFF AND WE HAD TO DISCONNECT THE BATTERY. THE VEHICLE DID THAT 2 MORE TIMES AFTER BEING TOWED IN. IT HAS HAD NEW MOTOR MOUNTS, NEW ROTARS, AND HAS BEEN IN A GM SERVICE CENTER 16 TIMES. THE MOST RECENT INCIDENT WAS WHEN THE VEHICLE DIED ON A HIGHWAY WITH 2 CHILDREN IN THE CAR. PLEASE SEE ATTACHED WORK HISTORY FOR THE VEHICLE

NHTSA ODI #11023344

45,000 miles · May 20, 2017
Unknown Or Other

AC CONDESER WENT OUT AND THE DEALERSHIP COULD NOT REPAIR , THEY SAID THERE WAS A NATIONAL WAIT LIST FOR THE CONDENSER THAT FIT THESE VEHICLES

NHTSA ODI #10990747

25,300 miles · Mar 6, 2017
Unknown Or Other

MY SUBURBAN IS LESS THAN 10 MONTHS OLD AND THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65-70 MPH. IT WAS NOT DUE TO THE ENVIRONMENT BECAUSE THE GLASS BUBBLED UPWARD AND BLEW OUT. GENERAL MOTORS/CHEVROLET REFUSES TO REPAIR THE SUNROOF STATING THAT IT IS NOT UNDER WARRANTY. AGAIN, MY VEHICLE IS 10 MONTHS OLD, AND HAS…

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MY SUBURBAN IS LESS THAN 10 MONTHS OLD AND THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65-70 MPH. IT WAS NOT DUE TO THE ENVIRONMENT BECAUSE THE GLASS BUBBLED UPWARD AND BLEW OUT. GENERAL MOTORS/CHEVROLET REFUSES TO REPAIR THE SUNROOF STATING THAT IT IS NOT UNDER WARRANTY. AGAIN, MY VEHICLE IS 10 MONTHS OLD, AND HAS 25,000 MILES ON IT. I DID NOT WANT A SUNROOF DUE TO THE NATIONWIDE ISSUES OF THE GLASS EXPLODING WHILE DRIVING, OR EVEN WHILE SITTING IN THE DRIVEWAY; HOWEVER, GM/CHEVROLET FORCES THE SUNROOF UPON YOU WITH THE NAVIGATION AND DVD PLAYER PACKAGE. NOT ONLY IS THIS A HUGE SAFETY HAZARD FOR MY FAMILY AND I, IT IS ALSO A SAFETY HAZARD FOR OTHER MOTORISTS ON THE ROAD. UPON THE EXPLOSION, IT SOUNDED LIKE A GUN SHOT AND STARTLED ALL PASSENGERS AND CAUSED A DISTRACTION WHILE BEHIND THE WHEEL. GM/CHEVROLET STATED THAT I NEED TO FILE A CLAIM WITH MY AUTO INSURANCE. I DON'T SEE HOW A MANUFACTURER DEFECT IS MY FAULT. WITH NATIONWIDE CLASS ACTION LAWSUITS, ON EXPLODING SUNROOFS, YOU WOULD THINK THE MANUFACTURERS WOULD BE HELD ACCOUNTABLE FOR PRODUCING DEFECTIVE AND UNSAFE PRODUCTS. IN MY OPINION, SUNROOFS NEED TO BE BANNED FROM MANUFACTURING DUE MAINLY TO THE HIGH RISKS THEY IMPOSE ON MOTORISTS AND THEIR PASSENGERS. USE TO, THE ONLY ISSUE WITH SUNROOFS WAS THE INCREASED POTENTIAL FOR LEAKING. NOW, WITHIN THE PAST 6 YEARS, WE HAVE TO WORRY ABOUT BEING PUT AT RISK FOR SPONTANEOUS EXPLOSIONS, AT NOT FAULT OF THE DRIVER. I WANT GENERAL MOTORS HELD ACCOUNTABLE! HAD MY CHILDREN AND I BEEN SERIOUSLY INJURED WHO WOULD HAVE BEEN HELD RESPONSIBLE THEN? EVEN IF THE MANUFACTURER REPAIRS MY SUNROOF, MY FAMILY AND I ARE STILL AT AN INCREASED RISK FOR SHARDS OF GLASS TO SPONTANEOUSLY START FALLING ON US AND FLYING INTO OUR FACE AND EYES. FORTUNATELY, ON THIS OCCASION, MARCH 5, 2017, I HAD THE SUNSHADE CLOSED, WHICH PREVENTED SERIOUS HARM.

NHTSA ODI #10958948

Official recalls

6

19V761000 · Electronic Stability Control (esc); Service Brakes; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring

Oct 24, 2019

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Consequence & remedy

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

Additional source detail variants (3)

Service Brakes

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

Electronic Stability Control (esc)

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

19V645000 · Service Brakes, Hydraulic:power Assist:vacuum

Sep 6, 2019

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Consequence & remedy

Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.

17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Jul 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

17V033000 · Visibility:rearview Mirrors/devices:exterior

Jan 12, 2017

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence & remedy

Consequence: If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

16V256000 · Suspension:front:control Arm

Apr 28, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.

Consequence & remedy

Consequence: Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE18012 · Brake Vacuum Pump Failure

Opened Nov 20, 2018 · Closed Apr 10, 2022

Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Hydraulic; Service Brakes, Hydraulic:power Assist:vacuum

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

Additional source detail variants (3)

Service Brakes

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

Service Brakes, Hydraulic

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.

Service Brakes, Hydraulic:power Assist:vacuum

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.