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2012 Chevrolet Suburban

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Chevrolet Suburban do not stand out strongly from the model-year median of 118.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

84 reports with mileage · 17 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports2 fire reports2 injury reports

Unknown Or Other complaints

38 reports
Clear category filter
Mileage unknown · Mar 9, 2021
Air BagsStructureUnknown Or Other

WE RECEIVED AN IMPORTANT SAFETY RECALL TO REPLACE THE AIRBAG INFLATOR (NHTSA RECALL NUMBER 21V051). AFTER TAKING OUR VEHICLE TO THE DEALER, WE WERE TOLD THAT IF WE WANT THE RECALL THEN WE HAVE TO PAY TO REPLACE OUR DASHBOARD (OVER $1,000). THE DASHBOARD HAS A CRACK WHICH IS A COMMON AND WELL-KNOWN DEFECT OF GM CHEVROLET TRUCKS…

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WE RECEIVED AN IMPORTANT SAFETY RECALL TO REPLACE THE AIRBAG INFLATOR (NHTSA RECALL NUMBER 21V051). AFTER TAKING OUR VEHICLE TO THE DEALER, WE WERE TOLD THAT IF WE WANT THE RECALL THEN WE HAVE TO PAY TO REPLACE OUR DASHBOARD (OVER $1,000). THE DASHBOARD HAS A CRACK WHICH IS A COMMON AND WELL-KNOWN DEFECT OF GM CHEVROLET TRUCKS FROM 07-14, BUT IT IS NOT PART OF THE AIRBAG RECALL. AND NOW, GM HIDES BEHIND A SO-CALLED "COSMETIC" ISSUE IN OUR DASHBOARD TO AVOID COMPLIANCE WITH THE RECALL. GM IS NOT ACTING IN GOOD FAITH TO REMEDY THE DEFECTIVE AIRBAG IN OUR VEHICLE. WE FEEL VERY UNNERVED TO DRIVE A VEHICLE WITH A BAD AIRBAG THAT GM REFUSES TO FIX WITHOUT GREAT EXPENSE. OTHERS ARE LIKELY FACING THE SAME ISSUE FOR THIS RECALL.

NHTSA ODI #11399899

147,000 miles · Mar 1, 2021
EnginePower TrainUnknown Or Other

TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.

NHTSA ODI #11398592

Mileage unknown · Oct 11, 2020
Unknown Or Other

DASHBOARD HAS SLOWLY STARTED CRACKING. CAR IS GARAGE KEPT AND NOT DRIVEN IN EXTREME CONDITIONS TO WARRANT SUCH DISTRESS ON THE DASHBOARD

NHTSA ODI #11363822

115,717 miles · Jul 17, 2020
StructureUnknown Or Other

DASHBOARD STARTED CRACKING

NHTSA ODI #11339986

50,000 miles · Jun 7, 2020
Unknown Or Other

THE DASH IS CRACKED ON THE BOTH WINDSHIELD-EDGE CORNERS OF THE PASSENGER-SIDE AIRBAG COVER AND BROKEN OVER THE DRIVER-SIDE INSTRUMENT CLUSTER. THE DRIVER-SIDE BREAKAGE HAS SPREAD FROM THE WINDSHIELD INSIDE EDGE TO UP AND OVER THE INSTRUMENT CLUSTER. IT HAS BEEN GLUED AND PATCHED BUT HAS CONTINUED TO DISINTEGRATE AND IS NOW COMPL…

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THE DASH IS CRACKED ON THE BOTH WINDSHIELD-EDGE CORNERS OF THE PASSENGER-SIDE AIRBAG COVER AND BROKEN OVER THE DRIVER-SIDE INSTRUMENT CLUSTER. THE DRIVER-SIDE BREAKAGE HAS SPREAD FROM THE WINDSHIELD INSIDE EDGE TO UP AND OVER THE INSTRUMENT CLUSTER. IT HAS BEEN GLUED AND PATCHED BUT HAS CONTINUED TO DISINTEGRATE AND IS NOW COMPLETELY BROKEN. THIS VEHICLE HAS BEEN DRIVEN ON ROAD AND HIGHWAY. THE DASH HAS BEEN CRACKING AND BREAKING OVER A PERIOD OF 5 YEARS.

NHTSA ODI #11327613

99,500 miles · Apr 24, 2020
Unknown Or Other

CRACKING DASHBOARD NEEDS REPLACEMENT, I HAVE REPLACED OUR CRACKING DASHBOARD AND WOULD LIKE TO RECEIVE SOME TYPE OF COMPENSATION FOR MY EXPENSE. THIS IS AN ISSUE THAT IS ONGOING WITH ALL OF THESE TYPES OF VEHICLES.

NHTSA ODI #11322144

Mileage unknown · Feb 23, 2020
Air BagsUnknown Or Other

OVER THE LAST 6 MONTHS MY DASHBOARD HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD. THERE ARE 2 CRACKS AT THE PASSENGER AIR BAG COVER ON THE TOP CORNERS AND A LONG CRACK ON THE DRIVERS SIDE DASH ABOVE THE GAUGE CLUSTER GOING TOWARDS THE WINDSHIELD. I HAVE NO SPECIFIC DATE WHEN THIS HAS HAPPENED. I AM PUTTING IN THIS COMPLAINT AS…

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OVER THE LAST 6 MONTHS MY DASHBOARD HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD. THERE ARE 2 CRACKS AT THE PASSENGER AIR BAG COVER ON THE TOP CORNERS AND A LONG CRACK ON THE DRIVERS SIDE DASH ABOVE THE GAUGE CLUSTER GOING TOWARDS THE WINDSHIELD. I HAVE NO SPECIFIC DATE WHEN THIS HAS HAPPENED. I AM PUTTING IN THIS COMPLAINT AS I HAVE SEEN THIS ON MULTIPLE VEHICLES OF THE SAME AGE AND LOOKING ONLINE OF ALL THE COMPLAINTS OF THE SAME.

NHTSA ODI #11310972

Mileage unknown · Jan 31, 2020
Unknown Or Other

SEVERAL CRACKES HAVE APPEARED IN THE TOP SECTION OF DASHBOARD

NHTSA ODI #11306273

91,000 miles · Jan 7, 2020
Air BagsUnknown Or Other

CRACKED DASHBOARD.

NHTSA ODI #11297582

162,333 miles · Nov 4, 2019
Service BrakesUnknown Or OtherFire

2012 LTZ 4WD SUBURBAN, NOTICED A FAINT HOT SMELL, THOUGHT IT WAS THE ENGINE, TOOK IT IN FOR AN OIL CHANGE ON NEW YEARS EVE 2018 ( WE HAD LOST AN ENGINE IN PREVIOUS SUBURBAN NOT TAKING CHANCE) TOLD BY MECHANIC ALLOY WHEELS ARE HOT, TOOK TO GM DEALER, FRONT WHEEL HUB NEEDED REPLACED, TOOK TO LOCAL GARAGE FOR REPAIR, GARAGE TOLD US…

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2012 LTZ 4WD SUBURBAN, NOTICED A FAINT HOT SMELL, THOUGHT IT WAS THE ENGINE, TOOK IT IN FOR AN OIL CHANGE ON NEW YEARS EVE 2018 ( WE HAD LOST AN ENGINE IN PREVIOUS SUBURBAN NOT TAKING CHANCE) TOLD BY MECHANIC ALLOY WHEELS ARE HOT, TOOK TO GM DEALER, FRONT WHEEL HUB NEEDED REPLACED, TOOK TO LOCAL GARAGE FOR REPAIR, GARAGE TOLD US BRAKES, CALIPHERS, ROTORS BE REPLACED DUE TO CALIPHERS BEING CLOSED. THEY HAD HARD TIME BLEEDING THE LINES, ALSO REPLACED MASTER CYLINDER, DROVE FOR FEW DAYS SHORT DISTANCE WHEN FRONT BRAKES CAUGHT FIRE, WITHOUT WARNING, TOWED BACK TO GARAGE, THEY COULD NOT FIND CAUSE, REPLACED BRAKES AND ROTORS, DROVE FOR A WEEK HAPPENED AGAIN, TOWED BACK TO GARAGE, THEY TOOK TO GM GARAGE WHO REPLACED BRAKE SENSOR, DROVE FOR FEW DAYS LOCKED UP AGAIN KIDS IN CAR, HAD TOWED TO ANOTHER GM DEALER, TOLD BRAKE SYSTEM TESTED NORMAL TO REPLACE ABS COMPUTER MODULE, DROVE 2 WEEKS LOCKED UP AGAIN WITH KIDS IN CAR, TOWED BACK TO GM DEALER, WE WERE TOLD BY GM IT WAS AT RISK OF LOSS OF LIFE OR CATASTROPHIC INJURY AND THEY WERE SENDING TECH, TILL WE DID NOT PUT GM BRAKE PADS, POSSIBLE REPLACEMENT OF BRAKE SYSTEM COULD FIX BUT NOT GUARANTEED. GM DEALER HAD SUBURBAN 2/19-9/9/19 AND IT STILL IS LOCKING UP WITHOUT DEFINED CAUSE. I HAVE BEEN WITHOUT VEHICLE THIS WHOLE TIME & STILL OWE ON THE VEHICLE. IT WAS TAKEN BACK TO CHEVY DEALER 10/26/19 AFTER LOCKING UP AGAIN. THERE ARE NO WARNING LIGHTS, THE BRAKES LOCK UP. THERE HAVE BEEN 2 MAJOR GM RECALLS REGARDING 2014+ SUBURBANS MY ISSUES ARE VERY SIMILAR REGARDING THE BRAKING SYSTEM AND EVEN MORE SEVERE. HAD WE BEEN ON BUSIER ROADS WE WOULD HAVE HAD AN ACCIDENT. WE WENT TO GM CORP. / GM DEALER LIED TO GM CORP. WE HAVE VMS TO PROVE. OVER $3K PUT INTO THE VEHICLE AND IT STILL IS NOT FIXED, THE BRAKE SYSTEM IS $4K & THAT HAS NOT BEEN PROVEN TO BE THE DIAGNOSIS. VEHICLE NOT DRIVABLE. PICS FROM 1/27/19 INCIDENT, FIRE / SMOKE VISABLE,

NHTSA ODI #11277948

Official recalls

4

21V051000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

14V827000 · Electrical System:ignition

Dec 30, 2014

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

Consequence & remedy

Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.

12V112000 · Steering:gear Box:shaft Pitman

Mar 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.

Consequence & remedy

Consequence: IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.