NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
9 reportsClear category filter242,765 miles · Mar 23, 2026
Electrical SystemEngine And Engine Cooling
Odometer Fraud. The contact purchased a 2010 Chevrolet Suburban. The contact stated that while driving approximately 55 MPH, the vehicle suddenly stalled. The vehicle was restarted and driven; however, approximately one minute later, the failure reoccurred. The vehicle was restarted and driven to a nearby parking lot. A certifie…
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Odometer Fraud. The contact purchased a 2010 Chevrolet Suburban. The contact stated that while driving approximately 55 MPH, the vehicle suddenly stalled. The vehicle was restarted and driven; however, approximately one minute later, the failure reoccurred. The vehicle was restarted and driven to a nearby parking lot. A certified mechanic arrived and inspected the vehicle. The mechanic diagnosed the vehicle with rod bearing failure, which caused damage to the engine. The vehicle was driven to the residence, and the contact was advised not to drive the vehicle to prevent a blown engine. The vehicle was not repaired. After the failure, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale on July 30, 2025. At the time of purchase, the mileage was approximately 180,000. The odometer indicated that the current mileage was 193,000. After researching the information on Infotracer.com, the contact discovered that on July 1st, 2001, the mileage was documented as 242,765. The manufacturer was not informed of the failure.
NHTSA ODI #11726397
40,000 miles · Mar 6, 2018
Air BagsElectrical SystemUnknown Or Other
I AM HAVING A BIG ISSUE WITH CRACKS ON MY DASH BOARD- I HAVE A 2010 SUBURBAN AND THE CRACKS STARTED IN 2013 AND HAVE NOW GROWN IN SIZE TO WHERE A PORTION OF MY DASH HAS CAVED IN ABOVE THE INSTRUMENT CLUSTER AS WELL AS A CRACK NOW REACHING TO THE PASSENGER AIR BAG. I HAVE READ OF OTHER PEOPLE HAVING THE SAME CRACKING ISSUE IN TH…
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I AM HAVING A BIG ISSUE WITH CRACKS ON MY DASH BOARD- I HAVE A 2010 SUBURBAN AND THE CRACKS STARTED IN 2013 AND HAVE NOW GROWN IN SIZE TO WHERE A PORTION OF MY DASH HAS CAVED IN ABOVE THE INSTRUMENT CLUSTER AS WELL AS A CRACK NOW REACHING TO THE PASSENGER AIR BAG. I HAVE READ OF OTHER PEOPLE HAVING THE SAME CRACKING ISSUE IN THE SAME LOCATIONS ON THE DASH. IS THERE A FIX FOR THIS? I'M CONCERNED OF ISSUES IF THERE IS A COLLISION OR THE AIR BAG DEPLOYS.
NHTSA ODI #11076467
157,000 miles · Jan 4, 2018
Electrical SystemFuel/propulsion SystemService Brakes
2010 CHEVY SUBURBAN......CHECK ENGINE LIGHT WAS ON, WENT TO THE CHEVY DEALER, IT SCANNED AS THE FUEL PUMP MODULE PART# 2087716 AND ALSO THE ABS, BRAKE LIGHT, STABILTRAK AND TRACTION CONTROL LIGHT COME ON AND THE VEHICLE LOSES POWER, THIS SCANNED AS ELECTONIC BRAKE CONTROL MODULE. I HAD THE FUEL PUMP MODULE REPLACED AT THE DEA…
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2010 CHEVY SUBURBAN......CHECK ENGINE LIGHT WAS ON, WENT TO THE CHEVY DEALER, IT SCANNED AS THE FUEL PUMP MODULE PART# 2087716 AND ALSO THE ABS, BRAKE LIGHT, STABILTRAK AND TRACTION CONTROL LIGHT COME ON AND THE VEHICLE LOSES POWER, THIS SCANNED AS ELECTONIC BRAKE CONTROL MODULE. I HAD THE FUEL PUMP MODULE REPLACED AT THE DEALER AND HAVE FOUND A RECALL BULLETIN FOR THE YEAR MAKE AND MODEL WITH THIS EXACT PROBLEM. HOWEVER THIS IS VIN SPECIFIC?? SO I WAS NOT ABLE TO HAVE THIS REPAIRED UNDER THE GM RECALL NO14515B .
NHTSA ODI #11058491
135,000 miles · Feb 28, 2017
Air BagsBack Over PreventionElectrical SystemCrashInjury
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AND THE ELECTRONIC STARTER FAILED. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE REAR ASSIST SENSOR FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED NECK INJURI…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AND THE ELECTRONIC STARTER FAILED. IN ADDITION, WHILE THE VEHICLE WAS IN REVERSE, THE REAR ASSIST SENSOR FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED NECK INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10957648
125,000 miles · Mar 31, 2016
Air BagsElectrical SystemUnknown Or Other
SEVERAL CRACKS HAVE APPEARED IN THE DASH OF MY 2010 SUBURBAN. ONE IS ON THE LEFT CORNER OF THE PASSENGER AIRBAG COMPARTMENT. THE OTHER IS ABOVE THE INSTRUMENT PANEL ON THE DRIVERS SIDE. AFTER THE CRACK OCCURRED ABOVE THE INSTRUMENT PANEL, THE SENSORS BEGAN TO MALFUNCTION. THE CRACKS APPEARED OVER TIME. WE BOUGHT THE VEHICLE USED…
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SEVERAL CRACKS HAVE APPEARED IN THE DASH OF MY 2010 SUBURBAN. ONE IS ON THE LEFT CORNER OF THE PASSENGER AIRBAG COMPARTMENT. THE OTHER IS ABOVE THE INSTRUMENT PANEL ON THE DRIVERS SIDE. AFTER THE CRACK OCCURRED ABOVE THE INSTRUMENT PANEL, THE SENSORS BEGAN TO MALFUNCTION. THE CRACKS APPEARED OVER TIME. WE BOUGHT THE VEHICLE USED IN 2012 AND THERE WERE NO DEFECTS IN THE DASH. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS NOR HAS HER BEEN ANY FORCE APPLIED TO THE DASH THAT WOULD HAVE CAUSED THE CRACKS. WE DISCOVERED THE CRACKS ABOUT A YEAR AGO AND HAVE BEEN TRYING TO WORK WITH GM TO RESOLVE THE ISSUE AS IT APPEARS THAT THIS IS OCCURRING IN THOUSANDS OF OTHER GM VEHICLES FROM 2007-2013. WE ARE MEMBERS OF A FACEBOOK GROUP WITH ALMOST 4000 MEMBERS ALL SHARING THE SAME PHOTOS, STORIES AND ISSUES WITH THEIR GM VEHICLES. THIS COMPLAINT IS FILED DUE TO THE FACT THAT THE CRACKS ARE GETTING WORSE AND MY FEAR IS THAT THE PASSENGER AIRBAG COULD BE DANGEROUS IF DEPLOYED. NOT TO MENTION THE MALFUNCTIONING SENSORS UNDER THE INSTRUMENT PANEL WHERE THE OTHER CRACK IS LOCATED.
NHTSA ODI #10852800
140,000 miles · Dec 3, 2015
Electrical SystemElectronic Stability Control (esc)Engine
TWO YEARS AGO MY STABILITRAK FAILURE WARNING CAME UP. THE ENGINE WOULDN'T GO OVER 20 MPH. THE BATTERY WAS REPLACED AND THE ISSUE CORRECTED. THIS WEEK IT HAPPENED AGAIN. WHILE DRIVING, THE STABILITRAK WARNING CAME UP AND CAR POWER/ ACCELERATION WENT DOWN TO ALMOST NOTHING. CHEVY IS SAYING THEY *THINK* MY CAM SHAFT LIFTER FAILED A…
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TWO YEARS AGO MY STABILITRAK FAILURE WARNING CAME UP. THE ENGINE WOULDN'T GO OVER 20 MPH. THE BATTERY WAS REPLACED AND THE ISSUE CORRECTED. THIS WEEK IT HAPPENED AGAIN. WHILE DRIVING, THE STABILITRAK WARNING CAME UP AND CAR POWER/ ACCELERATION WENT DOWN TO ALMOST NOTHING. CHEVY IS SAYING THEY *THINK* MY CAM SHAFT LIFTER FAILED AND IT'S ALMOST $7,000 TO FIX. THIS SEEMS TO BE AN ONGOING PROBLEM IN THE CHEVY/GMC CARA OF THIS MANUFACTURING TIME. IT'S DANGEROUS AND SOMEONE WILL GET KILLED.
NHTSA ODI #10808128
74,407 miles · Sep 1, 2015
Electrical SystemService BrakesSteering
8-10-15 DRIVING ABOUT 35 MPH WITHOUT WARNING VEHICLE COMPLETELY SHUT DOWN. NO POWER STEERING OR BRAKES. WAS ABLE TO PULL OFF ROAD WITH DIFFICULTY BUT SAFELY. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO START AFTER A MINUTE AND DROVE IMMEDIATELY TO JACK WILLIAMS CHEVROLET IN ST. AUGUSTINE FLA. THEY DIAGNOSED A BATTERY THAT NEEDED TO …
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8-10-15 DRIVING ABOUT 35 MPH WITHOUT WARNING VEHICLE COMPLETELY SHUT DOWN. NO POWER STEERING OR BRAKES. WAS ABLE TO PULL OFF ROAD WITH DIFFICULTY BUT SAFELY. CHECK ENGINE LIGHT CAME ON. WAS ABLE TO START AFTER A MINUTE AND DROVE IMMEDIATELY TO JACK WILLIAMS CHEVROLET IN ST. AUGUSTINE FLA. THEY DIAGNOSED A BATTERY THAT NEEDED TO BE REPLACED (NO INDICATION OF CHECK ENGINE CODE ON RECEIPT JUST BATTERY TESTED AND NEEDED TO BE REPLACED) DROVE FOR A WEEK WITH NO PROBLEM THEN LEFT FOR MY HOME IN PENNSYLVANIA. IN VIRGINIA AFTER REFUELING AND ABOUT READY TO GET ON THE INTERSTATE THE SAME THING HAPPENED! THIS WAS A MUCH MORE DANGEROUS SITUATION IN HEAVY TRAFFIC. WITH NO POWER, BREAKS OR STEERING I MANAGED TO GET SAFELY OFF THE ROAD. AGAIN I WAS ABLE TO START THE VEHICLE AFTER A MINUTE AND BEING A SATURDAY AFTERNOON WITH NO DEALER SERVICE AVAILABLE I DECIDED TO RISK THE REST OF THE DRIVE HOME. THANKFULLY I MADE IT AND ON MONDAY I CALLED CHEVROLET DIRECTLY TO ASK THEM WHY THE FLORIDA DEALER MIS-DIAGNOSED THE PROBLEM, ASKED WHY THIS HAPPENED AND IF THERE WAS ANY RECALLS OR SERVICE BULLETINS. THEY DIRECTED ME TO SUTLIFF CHEVROLET IN HARRISBURG, PA. I DID GET A CHECK ENGINE LIGHT AFTER THE SECOND FAILURE BUT THE LIGHT WAS OFF BY MONDAY. THEY READ A P0601 CODE AND REPLACED AND REPROGRAMED ECM. (ENGINE CONTROL MODULE I BELIEVE). THE COMPLAINT AGAINST THE DEALER IN FLORIDA IS FILED WITH CHEVROLET BUT I AM FILING THE INCIDENT WITH NHTSA BECAUSE I BELIEVE THAT THIS COMPUTER FAILURE WAS EXTREMELY DANGEROUS. I CANT IMAGINE WHAT COULD HAVE HAPPENED TO A YOUNG OR LESS EXPERIENCED DRIVER IN THIS SITUATION. FRANKLY HAD THAT FAILED AT THE POSTED 70 MPH POSTED SPEED LIMIT ON THE INTERSTATE WHILE I WAS DRIVING IT COULD HAVE BEEN CATASTROPHIC FOR ME AS WELL.
NHTSA ODI #10760697
Mileage unknown · Apr 9, 2015
Air BagsElectrical SystemUnknown Or Other
ELECTRICAL IS DASH IS CAUSING THE RADIO TO MESS UP. IT SWITCHES FROM RADIO TO USB TO CD TO AUX, WILL NOT STAY ON JUST ONE OF THEM MAKING LISTENING TO RADIO NOT POSSIBLE. THE AIR BAG LIGHT STAYS ON WITH A MESSAGE SAYING CHECK AIR BAG. THE TIRE MONITOR LIGHT STAYS ON AND DON'T KNOW WHY. ALSO THE ABS LIGHT COMES ON RANDOMLY, HAD TH…
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ELECTRICAL IS DASH IS CAUSING THE RADIO TO MESS UP. IT SWITCHES FROM RADIO TO USB TO CD TO AUX, WILL NOT STAY ON JUST ONE OF THEM MAKING LISTENING TO RADIO NOT POSSIBLE. THE AIR BAG LIGHT STAYS ON WITH A MESSAGE SAYING CHECK AIR BAG. THE TIRE MONITOR LIGHT STAYS ON AND DON'T KNOW WHY. ALSO THE ABS LIGHT COMES ON RANDOMLY, HAD THIS CHECKED OUT AND IT WOULDN'T GIVE THEM A CODE SO CHEVY COULDN'T FIX IT WHILE UNDER WARRANTY. THIS IS A LOT GOING AND WOULD LOVE FOR IT BE FIXED. I ALSO SEEN THAT STARTING IN 2011 THERE IS RECALLS ON THIS VEHICLE FOR ELECTRICAL NOT SURE WHY THEY WOULDN'T INCLUDE THE 2010. *TR
NHTSA ODI #10704626
46,000 miles · Jul 13, 2014
Air BagsElectrical SystemSteering
CRACK DASHBOARD IN THE AIRBAG CORNER, TWO DAYS AFTER ONE MORE IN THE MIDDLE THE STEERING WHEEL. *TR
NHTSA ODI #10610174
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗