NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
52 reportsClear category filterMileage unknown · Feb 4, 2024
Air BagsExterior LightingForward Collision Avoidance
*From day one of purchase there is a random, frequent loud buzzing/whining through the speakers(with our without the radio on). Dealership had no idea how to fix and Chevrolet said there was no known issue, so no help. *The running lights constantly short out. We continually replace them and they short out again! *We have re…
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*From day one of purchase there is a random, frequent loud buzzing/whining through the speakers(with our without the radio on). Dealership had no idea how to fix and Chevrolet said there was no known issue, so no help. *The running lights constantly short out. We continually replace them and they short out again! *We have replaced all four door handles! Cheap chrome plastic is not going to hold up. These should actually be metal to insure holding up! *The tires seem too big since they rub the fender well if you cut sharply to either side. You can actually hear them rubbing on the well as you cut hard to either side! *The dash cracked about five years after we purchased it. We kept it under our carport and this cracking was unacceptable! I called Chevrolet and they said there was no known issue or recall. We continued to ask our dealership to look for recalls on this. *There was a recall on our passenger side airbag. We tried to get it replaced and were told, no they could not. Takata went bankrupt, so sorry, Chevrolet will not replace air bag for you! *After a few years of not being able to use our front seat due to safety issues Chevrolet would not fix(defective airbag), we decided to save and get the airbag and cracked dash replaced on our own. Unacceptable! Proclaimed recalls should be tended to by manufacturer! *The cruise control just stopped working one day early on, no recall--not surprised:( *The fuel tank is cutting off at the pump as we try to put gas into the tank. This is problematic as the vehicle will not run without fuel! Currently fighting with this and contacting dealership to see if they can help at all. Everyone we know who has a Suburban or Tahoe has these same problems! These are all widespread problems/design flaws. Please look into these issues to make a better product!
NHTSA ODI #11569806
Mileage unknown · Jul 19, 2023
Air Bags
Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The dealer was contacted, and an appointment was scheduled; however, the contact was notified that parts were not available for t…
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Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The dealer was contacted, and an appointment was scheduled; however, the contact was notified that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11533269
Mileage unknown · Oct 15, 2021
Air Bags
TK Holdings Inc. (“Takata”) has decided that a defect which relates to motor vehicle safety exists in the passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2014 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain Chevrolet Avalanche, Silverado 1500, Silverado 25…
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TK Holdings Inc. (“Takata”) has decided that a defect which relates to motor vehicle safety exists in the passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2014 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, and Tahoe vehicles; and certain GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles. The determination was made that the propellant in these inflators may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to rupture during a deployment. SAFETY RISK:
NHTSA ODI #11436869
Mileage unknown · Feb 24, 2021
Air BagsUnknown Or Other
SEVERE DASH CRACKING AROUND AIRBAGS. IF REPAIRED, I'M AFRAID THAT AIRBAG MAY DEPLOY. CRACKS ARE GETTING WORSE.
NHTSA ODI #11397795
129,173 miles · Nov 16, 2020
Air Bags
UPON ENTERING THE VEHICLE THIS MORNING, 11/17/2020, I NOTICED A CRACK IN THE DASH NEAR THE PASSENGER SIDE AIRBAG. AS I STARTED THE VEHICLE AND DRIVING THE SERVICE AIRBAG LIGHT CAME ON. THE MILEAGE AT THE TIME WAS 129173.
NHTSA ODI #11374808
137,000 miles · Jul 27, 2020
Air BagsUnknown Or Other
WE NOTICED A CRACK ON THE DASHBOARD THAT APPEARS TO MOVE BETWEEN THE PASSENGER AIRBAG AND THE CENTER DASH VENT ON JULY 11TH, 2020. THERE WAS A SUBSTANTIAL AMOUNT OF NOISE "RATLLING" FROM THE DASH BOARD. ON JULY 18TH WE NOTICED THAT THE SPA E ON THE DASH UNDER THE VENT WAS HANGING EVEN LOWER AND MORE NOISE.ON 7/27/20 WE REALIZED …
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WE NOTICED A CRACK ON THE DASHBOARD THAT APPEARS TO MOVE BETWEEN THE PASSENGER AIRBAG AND THE CENTER DASH VENT ON JULY 11TH, 2020. THERE WAS A SUBSTANTIAL AMOUNT OF NOISE "RATLLING" FROM THE DASH BOARD. ON JULY 18TH WE NOTICED THAT THE SPA E ON THE DASH UNDER THE VENT WAS HANGING EVEN LOWER AND MORE NOISE.ON 7/27/20 WE REALIZED THE CRACK CONTINUES TO SPREAD AND THE DASH IS SUNK IN MORE. WE ARW CONCERNED THE AIR BAG WILL NOT DEPLOY IF NEEDED OR THAT FURTHER COSMETIC INJURY WILL HAPPEN TO THE DASH. THE CAR WAS INITIALLY STATIONARY OUTSIDE OUR HOME. EACH INSTANCE THE CRACK IS VISIBLE AS WELL AS THE INCREASED SPACE UNDER THE VENT. THE PROBLEM BECAME MORE EVIDENT AS WE DROVE OFF EACH TIME. WE TAKE CITY STREETS AND HIGHWAY WHEN DRIVING. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. WE HAVE OWNED SEVERAL MAKES AND MODELS OF DIFFERENT VEHICLES AND HAVE NO IDEA WHY THIS IS HAPPENING. WE DO KNOW WE HAVE SIX CHILDREN AND THIS IS OUR FAMILY CAR THAT WE NO LONGER FEEL SAFE DRIVING.
NHTSA ODI #11341733
60,000 miles · Apr 14, 2020
Air BagsUnknown Or Other
CRACKED DASH BOARD. NEXT TO AIRBAG AND ABOVE INSTRUMENT CLUSTER. CONCERNED FOR PROPER FUNCTION OF AIRBAG AS WELL AS THE INSTRUMENT CLUSTER. IT STARTED TO CRACK SEVERAL YEARS AGO AND CONTINUES TO GET WORSE EVERY YEAR.
NHTSA ODI #11321124
Mileage unknown · Dec 11, 2019
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). TOM LIGHT CHEVROLET (LOCATED AT 738 N EARL RUDDER FWY, BRYAN, TX 77802, (979) 314-5564) WAS CONTACTED AND EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WA…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). TOM LIGHT CHEVROLET (LOCATED AT 738 N EARL RUDDER FWY, BRYAN, TX 77802, (979) 314-5564) WAS CONTACTED AND EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11288347
Mileage unknown · Nov 3, 2019
Air Bags
NEED PAPERWORK SO MY AIRBAGS CAN BE FIX AT THE DEALERSHIP.
NHTSA ODI #11277746
Mileage unknown · Oct 15, 2019
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NIMNICHT CHEVROLET (1550 CASSAT AVE, JACKSONVILLE, FL 32210, (904) 63…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NIMNICHT CHEVROLET (1550 CASSAT AVE, JACKSONVILLE, FL 32210, (904) 638-7986) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11268464
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗