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2002 Chevrolet Suburban 2500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
33Owner complaints

Model-year median: 6

0Recall campaigns

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2Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
12
19997
200034
200133
200221
200320
20046
2005
Compare all Suburban 2500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Engine And Engine Cooling
19Electrical System
6Service Brakes
4Engine
3Service Brakes, Hydraulic
2
All reported categories
Equipment
1Fuel System, Gasoline
1Fuel System, Other
1Tires
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

31 reports with mileage · 2 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine And Engine Cooling. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Fuel System, Other complaints

1 reports
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74,500 miles · Apr 13, 2007
Fuel System, Other

TL*- THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN WITH A CURRENT AND FAILURE MILEAGE OF 74,500 MILES. THE CONTACT STATED THAT THE FUEL GAUGE STOPPED WORKING. ONCE THE FUEL GAUGE REACHED THE HALF WAY MARK IT WOULD SUDDENLY DROP AND REGISTER AN 'EMPTY' READING. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THIS WAS A COMMON PROB…

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TL*- THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN WITH A CURRENT AND FAILURE MILEAGE OF 74,500 MILES. THE CONTACT STATED THAT THE FUEL GAUGE STOPPED WORKING. ONCE THE FUEL GAUGE REACHED THE HALF WAY MARK IT WOULD SUDDENLY DROP AND REGISTER AN 'EMPTY' READING. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THIS WAS A COMMON PROBLEM. WHEN THE CONTACT CALLED THE MANUFACTURER THEY TOLD HIM THAT THEY COULD NOT ASSIST HIM.

NHTSA ODI #10187807

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA07013 · Trailer Hitch Receiver Failure

Opened Sep 14, 2007 · Closed Sep 12, 2008

Status: closed (inferred from source dates) · Trailer Hitches

COMPLAINT REPORTS ALLEGE POOR WELD QUALITY AND/OR BENDING OF THE SUBJECT VEHICLE ORIGINAL EQUIPMENT TRAILER HITCH RECEIVER.THE AGENCY'S INVESTIGATION INCLUDED ANALYSIS OF MANUFACTURER AND AGENCY INCIDENT REPORTS, REVIEW OF POLICE REPORTS, ANALYSIS OF THE AGENCY'S FATAL ANALYSIS REPORTING SYSTEM, A VEHICLE OWNER SURVEY, INSPECTION OF TOW VEHICLES/HITCHES AND ANALYSIS OF FAILED PARTS.INCIDENTS OF WELD FAILURE WERE RARE AND ASSOCIATED WITH VERY LOW-SPEED DRIVING (TURNING, BACKING AND SUDDEN STOPPING).INCIDENTS OF BENDING WERE ASSOCIATED WITH IMPROPER TRAILER HITCH ADJUSTMENT OR OVERLOADING. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE DOCUMENT SEARCH FILE FOR ADDITION INFORMATION.

PE07025 · Trailer Hitch Receiver Failure

Opened May 14, 2007 · Closed Sep 14, 2007

Status: closed (inferred from source dates) · Trailer Hitches

GM PROVIDED ADDITIONAL DATA REGARDING ALLEGATIONS OF FAILURE OF THE TRAILER HITCH.ODI REVIEWED THAT AS WELL AS OTHER DATA PROVIDED BY PEER MANUFACTURERS.BASED ON OUR REVIEW, ODI FINDS THE NEED TO FURTHER INVESTIGATE THIS ISSUE.THIS PRELIMINARY EVALUATION IS UPGRADED TO AN ENGINEERING ANALYSIS (EA07-013) FOR FURTHER ASSESSMENT AND STUDY OF THIS ISSUE.