2003 Chevrolet Suburban 1500

ONE OF THE TWO REAR PLASTIC WINDOW HINGES HAS SNAPPED. I FIRST NOTICED ON 10/11 AS I WAS ACCESSING THE REAR OF THE VEHICLE BY UNLATCHING THE WINDOW. I WENT ONLINE TO CHECK THE ISSUE AND NOW REALIZE THIS ISSUE IS WIDESPREAD, THAT GM IS AWARE OF IT, AND ACTUALLY RE-DESIGNED THE HINGES STARTING IN 2005. WHAT THEY HAVEN?T DONE (AS I KNOW IT) IS ISSUE A RECALL FOR THIS OBVIOUS MANUFACTURING DEFECT. I'M WRITING TO ASK WHETHER THE NHTSA IS AWARE OF THIS ISSUE, AND IF IT AND/OR GM HAVE ALREADY DECIDED THIS DOES NOT WARRANT FURTHER ATTENTION. THE CONCERN IS IT?S EASY TO LATCH THE WINDOW IN PLACE, EVEN WITH 1 OF THE 2 HINGES BROKEN, AND THEREFORE DELAY OR SIMPLY IGNORE THE REPAIR NEED (AS THE REPAIR COST IS SIGNIFICANT), ASSUMING IT?S SAFE AS LONG AS YOU DON'T USE THE WINDOW FURTHER FOR ACCESS. BY CONTINUING TO USE THE VEHICLE W/OUT REPAIR, THE ONE WORKING HINGE AND WINDOW LATCH ITSELF ARE FORCED TO KEEP THE WINDOW IN PLACE. THIS IS A POTENTIAL DISASTER WAITING TO HAPPEN. UNDER THE ADDED STRESS, THE SINGLE HINGE WILL EVENTUALLY FAIL, AND LIKELY AT SPEED AS THE VEHICLE HITS THE LAST BUMP THE HINGE CAN WITHSTAND, OR AS REPORTED BY OWNERS ONLINE, A WINDOW IS SIMPLY ROLLED DOWN, INCREASING WIND FORCE ON THE REAR WINDOW. IF EITHER HAPPENS THE RESULT IS ALWAYS THE WINDOW IS JETTISONED FROM THE FRAME AND LANDS ON WHATEVER IT LANDS ON BEHIND THE VEHICLE. AS YOU MIGHT IMAGINE, THIS WOULD BE A SIGNIFICANT EVENT, AS THE WINDOW IS 4-5 FEET WIDE AND LARGE AND HEAVY ENOUGH TO POTENTIALLY CAUSE DISASTER TO TRAFFIC TRAVELING BEHIND THE VEHICLE. I'VE CALLED 2 CHEVY DEALERSHIPS IN THE AREA SO FAR AND ASKED THEIR SERVICE DEPARTMENTS IF THIS ISSUE IS BEING ADDRESSED AND THEIR RESPONSE HAS BEEN THEY'VE NEVER HEARD OF THE PART FAILING. THAT MAY BE TRUE, BUT IN MY OPINION NOT LIKELY. I WORRY THIS IS A TRAINED RESPONSE, SPECIFICALLY TARGETED TO MINIMIZE ATTENTION ON THE MATTER. *TR

WHILE TRANSITING THE PARKING LOT AT THE END OF THE WORK DAY LAST THURSDAY, I WAS APPROACHING THE STREET ENTRANCE WHEN I ATTEMPTED TO SLOW MY VEHICLE. WHEN I PRESSED THE BRAKE PEDDLE, I ENCOUNTERED NORMAL BRAKING RESISTANCE FOR ABOUT A HALF SECOND BEFORE RESISTANCE STOPPED AND THE PEDDLE FLOORED. I PUMPED THE PEDDLE SEVERAL TIMES TO ATTEMPT TO BUILD PRESSURE IN ORDER TO STOP THE VEHICLE. THIS WAS UNSUCCESSFUL. I ABANDONED THE HYDRAULIC BRAKING SYSTEM AND DEPLOYED THE PARKING/EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE BEFORE ENTERING RUSH HOUR TRAFFIC ON THE CROSS STREET. THE PARKING BRAKE SYSTEM WAS ABLE TO STOP THE VEHICLE BEFORE IT ENTERED TRAFFIC. THERE WERE NO ACCIDENT OR INJURIES. THE HYDRAULIC BRAKING SYSTEM APPEARED TO HAVE SUFFERED A SUDDEN AND COMPLETE FAILURE WITHOUT ANY WARNING. IN FACT, THE "BRAKE SYSTEM FAILURE" INDICATOR LIGHT DID NOT COME ON UNTIL SEVERAL MINUTES AFTER THE VEHICLE HAD COME TO A COMPLETE STOP. ON SITE INSPECTION SHOWED RUSTED BRAKE LINES AND NO BRAKE FLUID IN THE MASTER CYLINDER RESERVOIRS. THERE WERE LARGE PUDDLES OF BRAKE FLUID ON THE GROUND AT BOTH THE LEFT FRONT AND LEFT REAR WHEELS AND A TRAIL OF BRAKE FLUID LEADING BACK UP THE PARKING LOT. THERE WAS ALSO A SMALL PUDDLE OF BRAKE FLUID BY THE RIGHT REAR WHEEL. THE MECHANIC AT THE DEALERSHIP, WHERE I PURCHASED THE VEHICLE NEW, CONFIRMS THAT ONE BRAKE LINE RUPTURED DUE TO CORROSION AND THAT THE OTHERS WERE ALSO CORRODED AND SHOULD BE REPLACED. PLEASE NOTE: THIS VEHICLE WAS PURCHASED IN AND HAS BEEN CONTINUOUSLY GARAGED IN CENTRAL VIRGINIA AND HAS NEVER BEEN OPERATED FOR SIGNIFICANT PERIODS OF TIME IN TRADITIONAL "SALT BELT" STATES OR IN MARINE ENVIRONMENTS WHICH WOULD ACCELERATE CORROSION. WERE "STAINLESS" OR CORROSION RESISTANT ALLOYS MANDATED OR USED IN THESE BRAKE LINES? *TR

BRAKE FLEX LINES BETWEEN ABS AND MASTER RUSTED AND FAILED, TWICE, WITHIN 2 YEARS, BRAKE LINES RUSTED OUT BETWEEN 90-106 K MILES, GM DOES NOT MAKE THE PARTS ANYMORE, AND AFTERMARKET PARTS ARE SKETCHY QUALITY FROM CHINA! POOR DESIGN, CHEAP STEEL LINES, TOO THIN, AND NO SUPPORT OF THEIR PRODUCTS! CLEARLY GM HAS A MYRIAD OF OTHER RECALLS AND FAILURES, BUT THESE ARE BRAKES, A CRITICAL PART AND SAFETY COMPONENT IN VEHICLES THAT ARE SUPPOSEDLY THEIR BREAD AND BUTTER- IF YOUR GOING TO DESIGN SAFETY PARTS TO COMPORT WITH FEDERAL REQUIREMENTS, SUPPORT THE PRODUCT FOR REASONABLE USE WHICH IS 25 YEARS, BETTER DESIGNS. 3 BRAKE FAILURES IN 3 YEARS, OVER $1800 NOW AND NO PEACE OF MIND IT WILL NOT FAIL AGAIN. *TR

TL * THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE DID NOT DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE BRAKE AND FUEL LINES WERE SEVERELY RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 221,000.

ON APPROXIMATELY APRIL 7, 2014, WHILE ENGAGING VEHICLE IN PARKING LOT, I DEPRESSED THE BRAKE PEDAL, AND THE PEDAL WENT ALL WAY TO FLOOR. HAD VEHICLE SUBSEQUENTLY TOWED TO CHEVROLET OF GADSDEN, AL FOR EXAMINATION. WAS INFORMED THAT THE BRAKE LINE ON DRIVERS SIDE HAD DEVELOPED A LEAK, AND THE BRAKE LINE WAS SO CORRODED THAT THEY WOULD NOT BE COMFORTABLE WITH A STANDARD REPAIR. I.E., THEY REFUSED TO WORK ON VEHICLE. THE VEHICLE IS AT THE DEALERSHIP, AND I HAVE BEEN ADVISED THAT I CAN COME AND PICK IT UP. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE THE BRAKES FAILED. THE BRAKE PEDAL WAS APPLIED AND PRESSED TO THE FLOORBOARD BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE BRAKE LINE ON THE DRIVERS SIDE NEEDED TO BE REPLACED DUE TO EXTENSIVE RUST. THE UNDERCARRIAGE WAS EXTREMELY RUSTED FOR AN EXTENDED PERIOD OF TIME AND THE LOCAL DEALER HAD NOT PROVIDED A REMEDY. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

REAR WINDOW OF OUR SUBURBAN IS READY FALL OUT. THIS WOULD NOT INJURE US, BUT WOULD BE DEVASTATING TO CARS FOLLOWING US. GENERAL MOTORS KNOWS OF THIS DEFECT AS THEY CHANGED THE DESIGN OF THE REAR WINDOW IN THE FOLLOWING TWO YEARS. THEIR RESPONSE TO MY COMPLAINT WAS THAT A FIX WAS AVAILABLE THROUGH SAFE LITE, BUT NOT PERFORMED BY CHEVROLET. *TR

DRIVING DOWN THE ROAD AND THE BRAKE PEDAL BECAME MUSHY, TOOK PRECAUTION TO GET HOME WITH SLOW SPEED. ABOUT 100 YARDS FROM MY DRIVEWAY THE BRAKE SERVICE LIGHT CAME ON. COMPLETE LOSS OF HYDRAULIC BRAKING POWER. COASTED INTO DRIVE AND APPLIED PARKING BRAKE. CHECKED BRAKE LINES AND FOUND ALL BRAKE LINES RUSTED BUT THE FRONT RIGHT BRAKE LINE RUSTED THROUGH ALLOWING ALL BRAKE FLUID TO LEAK OUT. THE BRAKE RESERVOIR WAS COMPLETELY EMPTY. *TR