NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
120 reports78,280 miles · Oct 9, 2012
Service Brakes
TRAVELING DOWNHILL TOWARD A T-INTERSECTION, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. MISSED AN APPROACHING VEHICLE FROM THE LEFT BY INCHES AS I SWUNG TO THE RIGHT, THRU A STOP SIGN. RETURNED HOME, THINKING A RUBBER BRAKE LINE HAD FAILED. UPON INSPECTION, THE STEEL BRAKE PIPE APPROXIMATELY TEN INCHES IN FRONT OF THE RIGHT F…
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TRAVELING DOWNHILL TOWARD A T-INTERSECTION, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. MISSED AN APPROACHING VEHICLE FROM THE LEFT BY INCHES AS I SWUNG TO THE RIGHT, THRU A STOP SIGN. RETURNED HOME, THINKING A RUBBER BRAKE LINE HAD FAILED. UPON INSPECTION, THE STEEL BRAKE PIPE APPROXIMATELY TEN INCHES IN FRONT OF THE RIGHT FRONT CALIPER HAD SPLIT OPEN DUE TO CORROSION. WHEN I INSPECTED THE TUBING PRIOR TO PURCHASING REPLACEMENT PARTS, I DISCOVERED VIRTUALLY ALL THE STEEL BRAKE LINES WERE CORRODED TO THE POINT OF FAILURE, AND IN FACT, I CREATED ANOTHER BREAK IN THE SAME LINE AS I ATTEMPTED TO LOOSEN IT FROM THE PLASTIC HOLD-DOWN CLAMPS UNDER THE LEFT FRAME RAIL. ACCESSING THE BRAKE LINES AS THEY ARE ROUTED BETWEEN BODY AND FRAME PROVED ALMOST IMPOSSIBLE, AND AM CURRENTLY AWAITING A RECOVERY VEHICLE TO TAKE THE TRUCK TO MY INSPECTION MECHANIC FOR REPLACEMENT OF ALL BRAKE FLUID LINES/HOSES FROM THE MASTER CYLINDER TO THE EBCM TO EACH WHEEL CALIPER. THE FACTORY SERVICE MANUAL MANDATES A MINIMUM OF 3/4" BETWEEN ANY PARALLEL BRAKE LINES, PRESUMABLY TO PREVENT BRIDGING WITH MUD/DEBRIS WHICH MIGHT ABET CORROSION. IN MANY CASES, MY STEEL BRAKE LINES WERE WITHIN 1/4" OF ONE ANOTHER. SOME STEEL LINES LAY AGAINST STEEL FRAME RAILS WITH NO CLEARANCE. THIS, HOWEVER, WOULD NOT ACCOUNT FOR THE LEVEL OF CORROSION I DISCOVERED THROUGHOUT THE ENTIRE UNDERBODY OF THE TRUCK. THE ONLY NON-CORRODED PORTION OF MY BRAKE SYSTEM IS THE TWO LINES IMMEDIATELY FROM THE MASTER CYLINDER DOWNWARD TO WHERE THEY TRAVEL REARWARD ALONG THE LEFT FRAME RAIL. EVERYTHING ELSE IS AT THE POINT OF FAILURE. *TR
NHTSA ODI #10479378
100,000 miles · Sep 26, 2012
Service Brakes
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE ABS LIGHT ILLUMINATED. AS A RESULT, THE BRAKING DISTANCES INCREASED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE ABS SYSTEM NEEDED TO BE…
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TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH THE ABS LIGHT ILLUMINATED. AS A RESULT, THE BRAKING DISTANCES INCREASED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE ABS SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 125,000.
NHTSA ODI #10477124
177,000 miles · Sep 26, 2012
Service BrakesService Brakes, Hydraulic
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 20 MPH SHE ATTEMPTED TO BRAKE AT AN INTERSECTION AND HEARD A CRANKING NOISE BEFORE THE BRAKES FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSE THAT THERE WAS RUST DAMAGE ON THE BRAKE LINES. AS A RESULT, FRONT BREAK LINES NEEDED TO B…
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TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 20 MPH SHE ATTEMPTED TO BRAKE AT AN INTERSECTION AND HEARD A CRANKING NOISE BEFORE THE BRAKES FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSE THAT THERE WAS RUST DAMAGE ON THE BRAKE LINES. AS A RESULT, FRONT BREAK LINES NEEDED TO BE REPLACED. THREE MONTHS LATER THE REAR BRAKES FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE RUST DAMAGE WAS EXTENSIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 177,000 AND THE CURRENT MILEAGE WAS 179,000. UPDATED 11/13/12 *CN
NHTSA ODI #10477121
63,000 miles · Sep 21, 2012
Service Brakes
MY WIFE WAS DRIVING OUR SUBURBAN TO HER JOB WHICH IS LESS THAN 2 MILES FROM HOME. WHEN SHE STEPPED ON THE BRAKE AFTER LEAVING OUR DRIVE WAY, SHE THOUGHT SHE HEARD SOMETHING THAT SOUNDED LIKE A WOOSH OF AIR AND NOTICED THAT SHE HAD TO DEPRESS THE BRAKE PEDAL MORE THAN USUAL. ON HER WAY HOME FROM WORK, WHEN SHE DEPRESSED THE BRA…
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MY WIFE WAS DRIVING OUR SUBURBAN TO HER JOB WHICH IS LESS THAN 2 MILES FROM HOME. WHEN SHE STEPPED ON THE BRAKE AFTER LEAVING OUR DRIVE WAY, SHE THOUGHT SHE HEARD SOMETHING THAT SOUNDED LIKE A WOOSH OF AIR AND NOTICED THAT SHE HAD TO DEPRESS THE BRAKE PEDAL MORE THAN USUAL. ON HER WAY HOME FROM WORK, WHEN SHE DEPRESSED THE BRAKE, THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND THE BRAKE LIGHT CAME ON THE DASHBOARD. SHE WAS ABLE TO BRING IT HOME SAFELY WITHOUT INCIDENT. I HAD THE VEHICLE TAKEN TO A REPAIR SHOP AND THEY TOLD ME THAT THE REAR BRAKE LINES AND CALIPERS WERE CORRODED WHICH I HAD TO HAVE REPAIRED FOR A SIGNIFICANT PRICE. THEY TOLD ME THAT THE FRONT BRAKE LINE AND CALIPERS WILL ALSO NEED TO BE REPLACED SHORTLY BEFORE THOSE FAIL AS THEY ARE CORRODED AS WELL. *TR
NHTSA ODI #10476688
Mileage unknown · Sep 17, 2012
SteeringCrash
I HAD JUST PULLED AWAY FROM MY HOME ( APPROXIMATELY GOING 5 MPH) AND MY STEERING WHEELED LOCKED TO THE RIGHT AND I SIDE SWIPED 2 PARKED VEHICLES. I HAD BOTH HANDS ON THE WHEEL, WAS SEAT BELTED, NOT ON MY CELL PHONE NOR WAS I TEXTING...MY FULL ATTENTION WAS ON DRIVING AND I HAD NO CONTROL OVER THE STEERING FOR A FEW SECONDS. I …
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I HAD JUST PULLED AWAY FROM MY HOME ( APPROXIMATELY GOING 5 MPH) AND MY STEERING WHEELED LOCKED TO THE RIGHT AND I SIDE SWIPED 2 PARKED VEHICLES. I HAD BOTH HANDS ON THE WHEEL, WAS SEAT BELTED, NOT ON MY CELL PHONE NOR WAS I TEXTING...MY FULL ATTENTION WAS ON DRIVING AND I HAD NO CONTROL OVER THE STEERING FOR A FEW SECONDS. I CHECKED THE POWER STEERING FLUID AND BELTS FOR ANY SIGNS OF LEAKS OR WEAR, BUT THERE WERE NO OBVIOUS SIGNS OF A MALFUNCTION. MY GREAT CONCERN IS , WILL THIS HAPPEN AGAIN...WHY DID IT HAPPEN AND IF THOSE PEOPLE WERE GETTING INTO THEIR CARS...I MOST PROBABLY WOULD HAVE KILLED THEM! *TR
NHTSA ODI #10475726
42,000 miles · Sep 9, 2012
Tires
MICHELIN TIRES SIZE 265/70/15 ARE CRACKING ON THE SIDE WALL AREA ALSO TREAD IS COMING OFF TIRES,I DID PURCHASED THE TIRES FROM COSTCO FIVE YEARS AGO ,BUT THE TIRES HAVE LESS THAN FORTY THOUSAND MILES ON THEM,COSTCO REFUSED TO ROTATE OR WORK ON THEM,THE TIRES ORIGINAL WARRANTY WAS FOR SIXTY FIVE THOUSAND I DON'T THINK THE TIR…
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MICHELIN TIRES SIZE 265/70/15 ARE CRACKING ON THE SIDE WALL AREA ALSO TREAD IS COMING OFF TIRES,I DID PURCHASED THE TIRES FROM COSTCO FIVE YEARS AGO ,BUT THE TIRES HAVE LESS THAN FORTY THOUSAND MILES ON THEM,COSTCO REFUSED TO ROTATE OR WORK ON THEM,THE TIRES ORIGINAL WARRANTY WAS FOR SIXTY FIVE THOUSAND I DON'T THINK THE TIRES ARE SAFE TO DRIVE ANY MORE. *TR
NHTSA ODI #10474422
111,653 miles · Jul 22, 2012
Service Brakes
WHEN DRIVING FROM WORK, MY HUSBAND NOTICED THE VEHICLE WAS SLOW TO STOP. WHEN THE VEHICLE FINALLY ARRIVED HOME, WE NOTICED A SIZABLE AMOUNT OF BRAKE FLUID IN THE DRIVEWAY. THE TRAIL LED ALL THE WAY TO THE GARAGE. SINCE I CANNOT SAFELY DRIVE IT TO A MECHANIC FOR A FORMAL ASSESSMENT, MY HUSBAND WENT UNDER THE VEHICLE MYSELF AND NO…
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WHEN DRIVING FROM WORK, MY HUSBAND NOTICED THE VEHICLE WAS SLOW TO STOP. WHEN THE VEHICLE FINALLY ARRIVED HOME, WE NOTICED A SIZABLE AMOUNT OF BRAKE FLUID IN THE DRIVEWAY. THE TRAIL LED ALL THE WAY TO THE GARAGE. SINCE I CANNOT SAFELY DRIVE IT TO A MECHANIC FOR A FORMAL ASSESSMENT, MY HUSBAND WENT UNDER THE VEHICLE MYSELF AND NOTICED IT HAD EXCESSIVE CORROSION THROUGHOUT THE ENTIRE UNDERCARRIAGE. IT IS ESPECIALLY, EXTREMELY, AND EXAGGERATEDLY SEVERE WITH THE BRAKE LINES. THERE IS A SMALL METAL JUNCTION WHERE THE REAR BRAKE LINES BRANCH OUT TO THE RESPECTIVE LEFT AND RIGHT HUB/CALIPER. THE LINES BRANCHING FROM THIS SMALL UNION -THAT IS JUST ABOVE THE SPARE TIRE- ARE VERY WIRY. HE ALSO NOTED THAT ALL OF THE LINES FROM THE FRONT OF THE VEHICLE TO THE BACK, HAVE A LOT OF CORROSION ON THEM. *TR
NHTSA ODI #10466959
54,000 miles · Jun 24, 2012
Fuel/propulsion System
DURING NORMAL OPERATIONS UNDER NORMAL DRIVING CONDITIONS THE FOLLOWING OCCURRED. LOSS OF ENGINE AT SPEEDS OF 60+ MPH AFTER DRIVING ONE HOUR. ENGINE RESTARTED WITH IN TWO MINUTES. PROBLEM OCCURRED MULTIPLE TIMES WITH SHORTER RUN TIMES BETWEEN EACH ATTEMPT. OVER A THREE YEAR TIME FRAME VEHICLE HAS REQUIRED FOUR FUEL PUMPS ALL …
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DURING NORMAL OPERATIONS UNDER NORMAL DRIVING CONDITIONS THE FOLLOWING OCCURRED. LOSS OF ENGINE AT SPEEDS OF 60+ MPH AFTER DRIVING ONE HOUR. ENGINE RESTARTED WITH IN TWO MINUTES. PROBLEM OCCURRED MULTIPLE TIMES WITH SHORTER RUN TIMES BETWEEN EACH ATTEMPT. OVER A THREE YEAR TIME FRAME VEHICLE HAS REQUIRED FOUR FUEL PUMPS ALL FROM DIFFERENT MANUFACTURES TO ELIMINATE THE POSSIBILITY OF ANY COMPROMISED PRODUCT BATCHES. TOTAL CONSUMER COST. $3000. *TR
NHTSA ODI #10462891
Mileage unknown · Jan 10, 2012
Service Brakes, Hydraulic
BRAKES LINE CORRODED, PEDAL TO THE FLOOR. *TR
NHTSA ODI #10443256
90,000 miles · Dec 26, 2011
Service Brakes, Hydraulic
BRAKE FAILURE DUE HOLE IN CORRODED BRAKE LINE DURING BRAKING. FIRST REPAIR DATE OCT 2010 EST. SECOND FAILURE 12/23/2011. IN BOTH FAILURES BRAKE PEDAL GOES TO FLOOR AND REDUCES ABILITY TO SLOW OR STOP VEHICLE. 2ND FAILURE BRAKE FLUID SPRAYING OUT ON REAR COMPONENTS OF VEHICLE INCLUDING EXHAUST. NO BRAKE WARNING LIGHT CAME ON TO W…
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BRAKE FAILURE DUE HOLE IN CORRODED BRAKE LINE DURING BRAKING. FIRST REPAIR DATE OCT 2010 EST. SECOND FAILURE 12/23/2011. IN BOTH FAILURES BRAKE PEDAL GOES TO FLOOR AND REDUCES ABILITY TO SLOW OR STOP VEHICLE. 2ND FAILURE BRAKE FLUID SPRAYING OUT ON REAR COMPONENTS OF VEHICLE INCLUDING EXHAUST. NO BRAKE WARNING LIGHT CAME ON TO WARN OF FAILURE AND REDUCTION OF BRAKING POWER. I AM THE SECOND OWNER OF THIS SUBURBAN WHICH I PURCHASED USED WITH 22K MILES IN MARCH OF 2003. *TR
NHTSA ODI #10441228