2002 Chevrolet Suburban 1500

TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK WITH THE TRAILER ATTACHED TO THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD AND THE EMERGENCY BRAKE ALSO FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000. ..UPDATED 10/19/11 *BF THE CONSUMER STATED THE PROBLEM WAS WITH THE EMERGENCY BRAKE ONLY. THE BRAKE SHOES FOR THE EMERGENCY BRAKE, DRAG AND WEAR OUT COMPLETELY, EVEN IF THE EMERGENCY BRAKE PEDAL IS NEVER USED. UPDATED 10/21/11

WHILE PARKING A TRAVEL TRAILER INTO A STEEPLY-SLOPED DRIVEWAY AFTER A 300-MILE TOW WITH THE WHOLE FAMILY ABOARD, NOTICED THE BRAKE PEDAL TRAVEL WAS UNCOMMONLY LONG. FOLLOWING DAY, DEPARTED WITHOUT THE TRAILER FOR A SHORT DRIVE AND AGAIN NOTICED A LOW PEDAL. DROVE ABOUT THREE MILES WITH EXTREME CAUTION, AND ON ARRIVAL FOUND BRAKE FLUID FLOWING FROM BEHIND THE DRIVER'S-SIDE ROCKER PANEL. SLOWLY NURSED THE TRUCK TO THE LOCAL DEALER; DURING THIS DRIVE THE BRAKE ALARM LIGHT ILLUMINATED. NO COLLISION OR INJURY IN THIS CASE. BRAKE PIPES WERE FOUND TO BE ALL DEEPLY CORRODED AND BREACHED; ELECTED TO REPLACE ALL AT A COST OF $1130. SUBMITTED AS A CASE IN EA11001: VEHICLE WAS PURCHASED IN NOV 2001 IN NORTHERN VIRGINIA, WHICH IS PROPERLY INCLUDED IN THE SALT BELT WITH WEST VIRGINIA AND DC/MARYLAND, AND HAS BEEN IN NEW JERSEY FOR THE PAST FOUR YEARS. *KB

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE THE PARKING BRAKE WAS ENGAGED, THE VEHICLE BEGAN TO ROLL; THE CONTACT STATED THAT THE PARKING BRAKE WOULD NOT HOLD AND COULD RESULT IN A CRASH. THE BRAKE WAS REPLACED ONCE BY THE DEALER BUT THE FAILURE CONTINUED. THE CONTACT REFERENCED RECALL 05V161000 BUT THE YEAR, MAKE AND MODEL WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 90,171.

EMERGENCY BRAKE DOES NOT WORK. HAS BEEN BAD SINCE 36K MILES AND DEALER REFUSES TO TOUCH BECAUSE VEHICLE IS OUT OF WARRANTY. FIX IS BUYING NEW CABLES WITH NEW EMERGENCY BRAKE PEDAL; WHY NEW PEDAL? THEY OBVIOUSLY KNOW THAT THEY HAVE A PROBLEM AND THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT. WHY SHOULD I HAVE TO PAY FOR THEIR POOR ENGINEERING? *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED THAT THE PARKING BRAKE WOULD NOT HOLD. THE VEHICLE CONTINUED TO ROLL WHEN THE BRAKE WAS ENGAGED. HE TOOK THE VEHICLE TO THE DEALER AND THEY TIGHTENED AN UNSPECIFIED COMPONENT. THE VEHICLE PASSED INSPECTION, BUT THE FAILURE WORSENED AFTERWARDS. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE ISSUE OCCURRED EVERY TIME HE ATTEMPTED TO APPLY THE PARKING BRAKE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND FAILURE MILEAGE WAS APPROXIMATELY 65,000.

I WAS UNABLE TO HAVE MY 2002 SUBURBAN INSPECTED. THE PARKING BRAKE BAND ON THE DRIVERS SIDE HAD TO BE REPLACED AS WELL AS THE BRAKE DRUM THIS DECEMBER. MY VEHICLE ONLY HAS 92K MILES. MY FATHER-IN-LAW HAS THE SAME YEAR/MAKE VEHICLE AND HE HAD TO HAVE HIS PARKING BRAKE REPLACED, BUT ON THE PASSENGER SIDE. HIS VEHICLE ONLY HAS 76K MILES. CHEVROLET HAS A SERVICE BULLETIN OUT THAT THIS MODEL VEHICLE IS PRONE TO THIS PROBLEM, YET WILL NOT TAKE RESPONSIBILITY FOR REPAIRS OR REPLACEMENT. *NM

THIS IN REFERENCE TO A CLOSED NHTSA ACTION # DP05009. AFTER A PARKING BRAKE FAILURE THAT OCCURRED ON THIS 2002 CHEVY SUBURBAN WITH 54,000 MILES ON IT, IN NOVEMBER, I LOOKED INTO SIMILAR SITUATIONS WITH OTHER SUBURBAN OWNERS AND OF THE 3 I FOUND, 2 IN SOUTH CAROLINA, AND ONE IN INDIANA, ALL HAD SIMILAR PARKING BRAKE PROBLEMS. WHEN I BROUGHT MY VEHICLE TO THE DEALER FOR REPAIR, I WAS TOLD THERE WERE NO RECALLS OR SAFETY NOTICES REGARDING THIS PROBLEM. AFTER REVIEWING YOUR NHTSA SITE, I SEE THAT THIS PROBLEM WAS ADDRESSED AND CLOSED BUT ONLY APPLIED TO VEHICLE WITH MANUAL TRANSMISSIONS, EVEN THOUGH THE PROBLEM WAS IN AUTOMATIC MODELS TOO, WHICH WAS APPARENTLY GLOSSED OVER BECAUSE OF THE PERCENTAGE OF ROLL AWAY INCIDENTS. THIS PROBLEM IS STILL OUT THERE, AND CHEVY DENIES IT. CHEVY NEEDS TO ACKNOWLEDGE THIS AS A SERIES WIDE PROBLEM AND FIX IT ON A RECALL BASIS. THE INSULTING THING ABOUT THIS IS THE DEALERSHIP ACTS LIKE IT IS SOMETHING NEW, AND PERHAPS I WAS LEAVING THE PARKING BRAKE ON ALL THE TIME. IT IS NOT NEW, AND I HAVE NEVER DRIVEN AWAY WITH THE PARKING BRAKE ON IN MY LIFE. AND WE WONDER WHY THE AMERICAN AUTO INDUSTRY IS FAILING TO ATTRACT CUSTOMERS. *JB

EMERGENCY BRAKE WASN'T WORKING WHEN I PURCHASED THE VEHICLE. I DIDN'T KNOW IT AT THE TIME. I WAS TOLD THAT THERE WAS A PROBLEM WITH THE EMERGENCY BRAKES AND THAT THERE MAY BE A RECALL TO FIX THE PROBLEM. I PURCHASED IT ON 10-15-2005. THE MILEAGE WAS 64095. MILEAGE NOW IS 70129. I WOULD ALWAYS USE THE BRAKE WITH MY GRANDKIDS IN THE VEHICLE SO IT WOULDN'T MOVE. NOW I FOUND OUT THAT I NEVER HAD ONE FOR SOME REASON. NEED IT FIXED IF ALL POSSIBLE. *JB