2017 Chevrolet Silverado

MY 2017 SILVERADO IS EXPERIENCING A VERY HARD BRAKE PEDAL AT SLOW SPEEDS. I TOOK IT INTO THE DEALERSHIP IN OCTOBER 2019 FOR THE RECALL PERTAINING TO THIS ISSUE WHERE THEY REPROGRAM THE BRAKING UNIT. I HAD TAKEN IT IN FOR THAT RECALL JUST AS A PREVENTATIVE MEASURE BUT NOW 4 MONTHS LATER I HAVE A VERY HARD BRAKE PEDAL AT SLOW SPEEDS. I HAD NOT HAD A BRAKING ISSUE UNTIL NOW. WHEN IT ACTS UP THE PEDAL IS SO HARD IT MAKES IT DIFFICULT TO STOP THE TRUCK. IT SEEMS TO HAVE A HARD BRAKE PEDAL WHEN I'M GOING SLOW AS IN BUMPER TO BUMPER TRAFFIC OR PARKING THE VEHICLE IN A PARKING LOT WHILE APPLYING THE BRAKES OFF AND ON WHILE DOING SO.

THIS COMPLAINT DEALS WITH THE BRAKE RECALL COMING FROM GM. I DID TAKE THE TRUCK TO HAVE THE BRAKE SYSTEM REPROGRAMMED. I HAD NO ISSUES UNTIL AFTER THE REPROGRAMMING OF THE SYSTEM. WHILE IN PARKING LOT GOING LESS THAN 5 MPH. I PULLED INTO A PARKING SPOT PLACED THE TRUCK INTO REVERSE TO STRAIGHTEN OUT AND DURING THE PROCESS OF PULLING BACK INTO THE PARKING SPACE STRAIGHT. WHEN I WENT TO DEPRESS THE PEDAL IT WAS VERY STIFF, IT ACTUALLY SEEMED AS IF THE BRAKE PEDAL WAS PUSHING BACK AT MY FOOT AND THE TRUCK DID NOT STOP WHEN IT WAS EXPECTED TO. LUCKILY, THERE WAS NO CAR IN THE SPACE IN FRONT OF ME ALLOWING FOR THE TRUCK TO COME TO A STOP WITH NO ACCIDENTS OR INCIDENTS. THIS AT OCCURRED APPROXIMATELY 73,500 MILES. I DID NOTIFY THE DEALERSHIP ABOUT THIS AND THEY ARE REPLACING THE VACUUM BRAKE PUMP FREE OF CHARGE. HOWEVER, IF CIRCUMSTANCES WERE DIFFERENT THIS ISSUE MAY HAVE RESULTED IN AN ACCIDENT.

SAFETY RECALL CALIBRATION TO VAPOR BRAKE SYSTEM DONE. AFTER RECALL COMPLETED BRAKES WHEN PUMPED MORE THAN 1 TIME THE BRAKE PEDAL RECEDES TO LOWEST LEVEL BEFORE STOPPING AND OTHER INSTANCES BRAKE PEDAL ONLY COMPRESSES DOWN SLIGHTLY WITH INCREASED EFFORT TO STOP. A LOAD SQUEAKING NOISE IS ASSOCIATED WITH BRAKE PEDAL GOING DOWN FAR TO FLOORBOARD. BEFORE RECALIBRATION OF VAPOR SYSTEM PER RECALL NOTICE THIS WAS NOT AS FREQUENT A PROBLEM. CHEVROLET DEALERSHIP IS NOT ACKNOWLEDGING OR REPRODUCING THIS ABSENT PROBLEM. THEY REFUSE TO ASSIST FURTHER AS PER CEVROLET CUSTOMER SUPPORT THEY WILL NOT REPAIR UNLESS THEY DRIVE AND FIND PROBLEM. THEY DIAGNOSED IT AS NO PROBLEM THE VEHICLE IS IN MOTION COMING TO A HOPEFUL STOP WHEN PROBLEM OCCURS

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO BRAKE IMMEDIATELY. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES ON THE SCENE; HOWEVER, THE CONTACT MENTIONED THAT THE OTHER DRIVER COMPLAINED OF BACK PAINS AFTERWARDS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE BODY REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

I WAS AT A RED LIGHT HOLDING THE BRAKE PEDAL, SUDDENLY IT BECAME REALLY HARD TO PRESS AND THE BRAKING WAS LIMITED. TRIED PUMPING THE BRAKE PEDAL A FEW TIMES BUT PROBLEM PERSISTED. LIGHT TURNED GREEN FINALLY AND CAUTIOUSLY I GAVE IT A LITTLE GAS AND STEPPED ON BRAKE PEDAL TO SEE IF I WAS GOING TO HAVE TO RESORT TO A PLAN B. SEEMED TO WORK ONCE I GOT MOVING BUT DEFINITELY NOT NORMAL

VEHICLE WAS IN FOR A RECALL 1 WEEK PRIOR TO RECALIBRATE A POSSIBLE ERROR IN THE VACUUM ASSIST PUMP TO BRAKE SYSTEM. THIS WEEK, STOPPED AT A STOP SIGN ON A HIGHWAY, POSTED SPEED 45 AND THE BRAKE DISENGAGED AND VEHICLE LURCHED FORWARD. CALLED DEALER, SERVICE TECH SAYS KNOWN ISSUE, GM HAS ISSUED AN EXTENDED WARRANTY TO THIS MODEL TO REPAIR/REPLACE THE PART KNOWN TO BE FAULTY. TECH SAID GM SHOULD HAVE MAILED A LETTER SAYING THAT IF, AND ONLY IF THE BRAKES FAILED OR BECAME HARD TO PRESS, BRING VEHICLE IN. IF THERE HAD BEEN A PEDESTRIAN OR VEHICLE CLOSE, I WOULD HAVE HIT THEM. BRINGING VEHICLE IN AFTER THE FACT WOULD BE TOO LATE. MY VEHICLE QUALIFIED FOR THE FREE REPAIR SO IT IS BEING REPAIRED NOW.

2017 CHEV. SILVERADO 1500 LTZ .. 21,240K MILES .. I PULLED INTO MY CHURCH PARKING LOT. AND AT LOW SPEED, I PULLED FORWARD STOPPED AND STARTED BACKING IN TO THE SPACE, I THEN PULLED FORWARD TO STRAIGHTEN OUT AND WHEN I WENT TO STOP THIS TIME THE PEDAL WAS HARD. I WAS BARLEY ROLLING AND HAD BOTH FEET PUSHING ON THE PEDAL AND STOPPED JUST IN TIME TO NOT HIT A PARKED CAR. THEN I BACKED INTO THE SPACE AND AGAIN A HARD PEDAL WITH VIRTUALLY NO BRAKES. MANUFACTURER RECALL NUMBER N192268490 NHTSA RECALL NUMBER 19V645

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, A MOTORCYCLE PULLED OUT IN FRONT OF HIS VEHICLE. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO STOP THE VEHICLE IN TIME. THE CONTACT CRASHED INTO THE MOTORCYCLE. THE OTHER DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND IMPOUNDED. AN INVESTIGATION WAS CONDUCTED BY THE STATE POLICE AND THE OTHER DRIVER'S LAWYERS, WHICH WILL CONCLUDE ON 10/29/19. THE CONTACT DID NOT YET KNOW THE EXTENT OF THE DAMAGE TO HIS VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE THREE MONTHS AGO IN JUNE OF 2019. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) TWO WEEKS AFTER THE CRASH. THE FAILURE MILEAGE WAS 45,000.