2013 Chevrolet Silverado

ON TUESDAY MARCH 18, 2014 I WAS DRIVING A 2013 CHEVY SILVERADO AND REAR ENDED A CHEVY TAHAO AT APPROXIMATELY 20 MPH WITHOUT HITTING MY BRAKES. CONDITIONS AT THE TIME WERE CLEAR AND DRY ALTHOUGH VERY WINDY. I WAS THE ONLY PASSENGER IN MY TRUCK. I WAS WEARING MY SEATBELT. I HIT THE STEERING WHEEL WITH MY CHEST. THE ONSTAR SYSTEM CALLED TO SAY THEY COULD SEE I WAS IN AN ACCIDENT AND HELP WAS ON THE WAY. I EXCHANGED INFO WITH THE OTHER DRIVER AND RETURNED TO MY VEHICLE. THE SEATBELT WAS IN THE EXTENDED POSITION AND WOULD NOT EXTEND FURTHER OR RETRACT. ON THE DISPLAY PANEL IT HAD AN 'AIRBAG DEPLOYED' ICON AND MESSAGE 'SERVICE AIRBAG'. MY INSURANCE COMPANY GAVE ME A AUTO REPAIR SHOP TO GO TO FOR AN ESTIMATE, HOWEVER, THE SHOP TOLD ME THEY WOULD NOT TOUCH THE VEHICLE UNTIL A GM REPRESENTATIVE INVESTIGATED THE SYSTEM FIRST AS THEY FELT THE SEATBELT SHOULD HAVE PREVENTED ME FROM HITTING THE STEERING WHEEL. I CALLED GM AND SPOKE WITH WALTER IN CUSTOMER SERVICE. HE ARRANGED TO HAVE A 'THIRD PARTY' INVESTIGATOR COME AND DO A INTERROGATION OF THE SYSTEM AND ARRANGED FOR A LOANER VEHICLE. RAYTHEON REPRESENTATIVE 'JEFF" CALLED ME SUNDAY MARCH 20 AND STATED HE WAS TO INTERROGATE THE SYSTEM AND WOULD CONTACT ME FROM THE AIRPORT WHEN HE GOT TO TOWN ON WEDNESDAY MARCH 23. ON WEDNESDAY MARCH 23 I CALLED JEFF TO SEE IF HE WAS IN TOWN AND HE STATED HE WAS AT THE AIRPORT 'LEAVING' TOWN, HE HAD DONE HIS INVESTIGATION AND DETERMINED EVERYTHING WORKED LIKE IT SHOULD. I ASKED HIM IF I WAS SUPPOSED TO HIT THE STEERING WHEEL AND HE STATED HE DID NOT AGREE OR DISAGREE. *TR

I WAS TRAVELING AT 55 MILES PER HOUR ON A 2 LANE HIGHWAY. VEHICLE BECAME UNRESPONSIVE TO STEERING AND BRAKES WERE NOT WORKING CORRECTLY. PEDDLE HAD TO BE PUSHED ALL THE WAY TO THE FLOOR. GOT VEHICLE SLOWED DOWN AND TURNED OFF. ONCE RESTARTING STEERING WAS VERY TIGHT BUT FUNCTIONAL. SIMILAR INCIDENT IN 2013 RESULTED IN AN ACCIDENT. SEVERAL MORE STEERING ISSUES SINCE DECEMBER OF 2013. HAS BEEN TAKEN IN FOR SERVICE AND NOTHING HAS EVER BEEN FIXED. *TR

MY WIPER BLADE WAS DAMAGED FROM ICE AND ROAD SPRAY DURING A STORM. I TRIED TO BUY A REPLACEMENT. FOUND WIPER USES AN ODD VEHICLE SPECIFIC MOUNT. WIPER BLADE SEEMS TO BE ONLY AVAILABLE FROM CHEVY. NOT EVEN A DELCO BLADE IS AVAILABLE. THERE IS NO REASON TO USE A NEW STYLE MOUNT, THE BASIC ARM AND BLADE ARE THE SAME AS ALWAYS. NOT HAVING THE ABILITY TO QUICKLY REPLACE A DAMAGED BLADE DURING BAD WEATHER CREATES A REAL SAFETY ISSUE ESPECIALLY NIGHTS AND WEEKENDS WHEN CHEVY DEALERS ARE CLOSED. *TR

THE PASSENGER WINDSHIELD WIPER DOES NOT TOUCH THE WINDSHIELD TO THE EXTREME RIGHT IN THE LOWER POSITION. THIS CAUSES A STREAKED WINDSHIELD AND ICE BUILD UP IN THE WINTER. IT MAKES IT HARD TO SO A CAR APPROACHING FROM THE RIGHT IN RAIN AND ALMOST IMPOSSIBLE TO SEE IN THE WINTER WEATHER CONDITIONS. I'VE TAKEN IT TO THE DEALER. THEY REPLACED THE BLADE BUT THE NEW BLADE STILL DOESN'T WIPE THE FULL WINDSHIELD. I'VE CALLED GM AND THEY SIAD THERE IS NOTHING THAT THEY CAN DO SINCE IT MUST BE A DESIGN FLAW IN THE WIPER SYSTEM. I AM AFRAID TO DRIVE AT NIGHT IN A RAIN AND IN THE WINTER WHEN THERE IS ANY ICE OR SNOW. THERE ARE TWO WEBSITES THAT ARE GM TRUCK OWNERS AND THERE ARE SEVERAL COMMENTS VERY CLOSE TO THE PROBLEMS I AM HAVING WITH MY WINDSHIELD WIPERS. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT SHE SHIFTED INTO PARK, TURNED THE VEHICLE OFF AND WAS ATTEMPTING TO EXIT BUT THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT THEN RESTARTED THE VEHICLE AND SECURED THE VEHICLE IN PARK ONCE AGAIN. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING IN FIRST GEAR AND TAKING THE FOOT OFF THE ACCELERATOR PEDAL TO APPLY THE BRAKES, THE ENGINE RPM'S WOULD NOT DECREASE AND THE THROTTLE WOULD NOT RELEASE FOR APPROXIMATELY 3-4 SECONDS. THE FAILURE CAUSED ABNORMAL FORWARD MOVEMENT FROM THE VEHICLE. THE CONTACT ALSO STATED THAT WHILE DRIVING IN FIRST GEAR AND SHIFTING INTO NEUTRAL, THE ENGINE RPM'S INCREASED BY APPROXIMATELY 200 RIPENS BEFORE DECREASING. THE VEHICLE WAS DIAGNOSED AT THE DEALER BUT THE CAUSE OF THE DEFECT COULD NOT BE DETERMINED. THE CONTACT STATED THAT A REPRESENTATIVE FROM THE MANUFACTURER CAME TO THE HOME AND DROVE THE VEHICLE. THE REPRESENTATIVE EXPERIENCED THE DEFECT WHILE DRIVING THE VEHICLE BUT DID NOT IDENTIFY THE CAUSE OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20. UPDATED 03/11/14*LJ THE CONSUMER STATED BY THE TIME HIS FOOT REACHED THE BRAKE PEDAL, THE ENGINE WAS HOLDING A CONSTANT 1400 RPM, RESULTING IN NOT ONLY TRYING TO SLOW THE MASS OF THE VEHICLE, BUT ALSO ATTEMPTING TO BRAKE AGAINST AN ENGINE LOCKED AT 1400 RPM. THE CONSUMER ALSO STATED THAT HE REMOVED HIS FOOT FROM THE ACCELERATOR AS A TEST AND THEN POPPED THE STEERING COLUMN GEAR SHIFTER INTO NEUTRAL AND THE ENGINE GAINED ANOTHER 200 RPM FOR 3-4 SECONDS. UPDATED 03/13/14

THE DRIVER AND PASSENGER HEADREST SQUARE IN THE MIDDLE ARE HARD AS A ROCK. I FEEL IN THE EVENT OF AN ACCIDENT WHEN THE OCCUPANTS HEAD HITS THE HEADREST IT WILL DEFINITELY CAUSE HARM TO THE BACK OF THE PERSONS HEAD. THERE IS NEXT TO NO CUSHIONING IN THE CENTER, THE SIDES ARE SOFT BUT NOT THE MIDDLE. I FEEL THIS IS A BIG SAFETY ISSUE IN THE EVENT OF AN ACCIDENT. *TR

SINCE I PURCHASED THIS TRUCK IN JUNE 2013, I'VE HAD SEVERAL OCCASIONS WHERE WHEN THE TRUCK SITS WITHOUT BEING USED FOR SEVERAL DAYS, WHEN I BACK OUT OF MY DRIVEWAY AND PUT THE TRANSMISSION IN DRIVE, THE TRANSMISSIONS SLIPS. THE TRUCK WON'T MOVE FOR A SECOND, THE ENGINE RPM'S RACE AND THEN WHEN THE TRANSMISSION CATCHES, IT WILL ACTUALLY SQUEAL THE TIRES. THEN AT TIMES IT WILL CONTINUE TO DO THIS FOR THE FIRST SEVERAL TIMES I STOP AT A LIGHT OR STOP SIGN. THIS DOESN'T SEEM TO HAPPEN ONCE THE TRUCK HAS BEEN DRIVEN FOR A DISTANCE, AND IT DOESN'T HAPPEN EVERYTIME THE TRUCK IS USED. I'VE TALKED TO THE SERVICE MANAGER AT THE DEALERSHIP AND HE SAYS THEY'VE NOT HAD ANY ISSUES WITH OTHER TRUCKS. I'M ACTUALLY GOING TO PICK UP THE SERVICE MANAGER AND HAVE HIM WITH ME WHEN I START MY TRUCK TODAY AFTER IT HAS SET FOR FOUR DAYS. I HOPE IT DOES THIS WITH HIM IN THE VEHICLE SO HE CAN FEEL WHAT'S HAPPENING. I'VE BEEN A LOYAL CHEVY OWNER FOR OVER 30 YEARS BUT I'M REALLY DISAPPOINTED IN THIS TRUCK WHICH COSTS $45,000. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT HEARD A LOUD CLICKING NOISE FROM THE VEHICLE AS VEHICLE ROLLED AWAY AND DOWN A BUSY HIGHWAY. THE CONTACT WAS A POLICE OFFICER AND HAD TO CHASE THE VEHICLE ACROSS THE HIGHWAY TO AVOID A SEVERE CRASH. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE PARKING HAUL WAS COMPLETELY FRACTURED AND NEEDED REPLACING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE CURRENT MILEAGE WAS 9,100. THE VIN WAS NOT PROVIDED.