See attached document for complaint.
2011 Chevrolet Silverado
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2011 Chevrolet Silverado do not stand out strongly from the model-year median of 76.
About this comparison →How this year compares
Owner complaints by model year
Compare all Silverado years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
62 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
13 reportsTHE DASHBOARD IS BROKEN AT THE UPPER LEFT CORNER OF THE AIR BAG HOUSING ON THE PASSENGER SIDE.
DASH IS CRACKING AROUND AIRBAG AND INSTRUMENT PANEL CAUSING SERIOUS CONCERN ABOUT PROJECTILES IF AIRBAG WERE TO DEPLOY.
DASHBOARD CRACK NEAR PASSENGER AIRBAG. SAFETY ISSUE IN MY OPINION. NUMEROUS OTHER COMPLAINTS NOT VEHICLE SPECIFIC. MANY CHEVROLET DASHBOARD ISSUES. FACEBOOK PAGE DEDICATED TO GM CRACK DASH ISSUES
DASH CRACKED RIGHT ABOVE AIRBAG ONLY 40 THOUSAND MILES ON TRUCK. IT'S KNOWN TO BE A WIDESPREAD PROBLEM WITH THESE VEHICLES AND COULD CAUSE A SAFETY CONCERN BEING BY AIRBAG
WE HAS OUR TRUCK IN FOR REPAIRS 5 WEEKS PRIOR DUE TO THE AIRBAG LIGHT COMING ON. IT WAS REPAIRED BUT NOW THE LIGHT CAME BACK ON. WE BROUGHT IT BACK IN AND NOW ARE BEING TOLD THE WIRES ARE CORRODED PROPBABLY FROM MOISTURE (WE LIVE IN THE DESERT WHERE IT DOES NOT RAIN, NOR IS IT EXPOSED TO MOISTURE). THE AIRBAG HAS TO BE REPLA…
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WE HAS OUR TRUCK IN FOR REPAIRS 5 WEEKS PRIOR DUE TO THE AIRBAG LIGHT COMING ON. IT WAS REPAIRED BUT NOW THE LIGHT CAME BACK ON. WE BROUGHT IT BACK IN AND NOW ARE BEING TOLD THE WIRES ARE CORRODED PROPBABLY FROM MOISTURE (WE LIVE IN THE DESERT WHERE IT DOES NOT RAIN, NOR IS IT EXPOSED TO MOISTURE). THE AIRBAG HAS TO BE REPLACED AND IS COSTING US OVER $800.
TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE CHECK AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT DOOR AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WA…
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TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE CHECK AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT DOOR AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
WE WERE MAKING A STOP AT THE LIGHT , WHEN A 18-WHEELER DIDN'T STOP AND HIT US IN THE BACK ,PUSHING US TOWARDS THE BUS THAT WAS IN FRONT OF US , MAKING THE GLASS OF THE BACK BREAK AND THROWING ALL THE CRYSTALS IN OUR BODY AND CLOTHES ,THE AIR BAGS NEVER OPEN , THE FRONT SEATS WERE BROKEN AND 3 OF THE 4 DOORS COULDN'T CLOSE ANY…
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WE WERE MAKING A STOP AT THE LIGHT , WHEN A 18-WHEELER DIDN'T STOP AND HIT US IN THE BACK ,PUSHING US TOWARDS THE BUS THAT WAS IN FRONT OF US , MAKING THE GLASS OF THE BACK BREAK AND THROWING ALL THE CRYSTALS IN OUR BODY AND CLOTHES ,THE AIR BAGS NEVER OPEN , THE FRONT SEATS WERE BROKEN AND 3 OF THE 4 DOORS COULDN'T CLOSE ANYMORE, THE DRIVER TRIED TO MAKE A MOVE TO THE LEFT OR RIGHT , BUT HE COULD NOT , BECAUSE WE WERE STUCK, WHEN WE REALIZE THERE WERE NO MAJOR INJURY, WE STAYED UNTIL THE RED CROSS CAME TO CHECK OUR CONDITION,BUT THERE WERE CRYSTALS EVERYWHERE SO WE COULDN'T MOVE WITHOUT HURTING OURSELVES. WE BUY THE TRUCK WITH 2 MILES,WE ARE THE ONLY OWNERS. *TR
MY AIRBAG SENSOR LIGHT COMES ON AND THEN GOES OFF. I HEARD THAT GM HAD A RECALL ON THIS. DOES THIS ALSO AFFECT THE SILVERADOS? *TR
I WAS DRIVING INTO THE PARKING GARAGE AT WORK TO A PARKING SPOT. AS I BRAKED AND SLOWED TURNING INTO THE PARKING SPOT THE TRUCK ACCELERATED AND CRASHED INTO A CONCRETE SUPPORT BEAM. AIRBAGS DEPLOYED AND THE TRUCK SUFFERED QUITE A BIT OF DAMAGES TO THE PASSENGER SIDE FRONT END. I AM UNSURE OF SPEED AT TIME OF ACCIDENT. *TR
Official recalls
214V827000 · Electrical System:ignition
Dec 30, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Consequence & remedy
Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
11V339000 · Steering:linkages
Jun 28, 2011
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Consequence & remedy
Consequence: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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