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2024 Chevrolet Silverado 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Compare all Silverado 3500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 49 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

Power Train complaints

15 reports
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Mileage unknown · Sep 8, 2026
EngineFuel/propulsion SystemPower Train

The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is aware of the …

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The Engine Cooler has a know defect that GM has put out service bulletins for. The engine cooler is cracking, mixing oil and antifreeze that is creating a sludge that runs thru the entire system. GM wants techs to attempt to clean/flush the engine before they approve a new engine to be ordered under warranty. GM is aware of the problem and there should be a recall out on the problem according to the service manager I spoke with at the dealership my truck is at currently. I was told the expected time frame is up to 3 months for the work to be completed, with no loaner available that is equivalent to the vehicle that went to the shop. The recall is necessary because if the engine has a major failure while driving it could cause an accident, if the vehicle is hauling a heavy trailer that could be detrimental because the truck can haul up to 40,000 GCWR.

NHTSA ODI #11762702

Mileage unknown · Jul 7, 2026
Power TrainCrash

moved the truck on to the lawn and put it in park turned truck off. got out of the truck and went into the garage and 5 min later came out and saw the truck started to roll and went 50 ft and hit a tree.

NHTSA ODI #11748695

Mileage unknown · Jul 2, 2026
Power Train

Transmission has shifting issues (hard shifts) . Vehicle is available for inspection upon request. Safety could be an issue if the transmission fails while driving that could cause harm to the vehicle driver and put others at risk. Vehicle is scheduled for inspection however the dealer is very backlogged.

NHTSA ODI #11747903

Mileage unknown · Mar 30, 2026
Power Train

REAR WHEEL LOCKUP: While driving down the highway pulling a loaded trailer the rear wheels locked up, GM has an open recall on 2020-2022 models but denies its an issue with the 2024 model, my dealership pushed a “software update” but that does not fix the faulty transmission valve body issue, it just overrides the safety featur…

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REAR WHEEL LOCKUP: While driving down the highway pulling a loaded trailer the rear wheels locked up, GM has an open recall on 2020-2022 models but denies its an issue with the 2024 model, my dealership pushed a “software update” but that does not fix the faulty transmission valve body issue, it just overrides the safety features that were designed to protect the transmission. I have a video of it occurring while slowing down for a stop sign when it did it the second time to me.

NHTSA ODI #11728036

Mileage unknown · Mar 6, 2026
EnginePower Train

The engine oil cooler failed causing engine oil to leak into the coolant system on my 2024 Chevy Silverado 3500HD. This requires a full replacement of the coolant system. In addition, excessive sludge buildup inside the motor is caused. This is a known issue with GM for 2024 Diesel vehicles. GM has released a service bulletin bu…

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The engine oil cooler failed causing engine oil to leak into the coolant system on my 2024 Chevy Silverado 3500HD. This requires a full replacement of the coolant system. In addition, excessive sludge buildup inside the motor is caused. This is a known issue with GM for 2024 Diesel vehicles. GM has released a service bulletin but is fighting my local dealership on the required repairs.

NHTSA ODI #11722446

Mileage unknown · Feb 11, 2026
Power Train

Vehicle was making a very loud humming noise at 73 mph. After returning to the dealership they found that the bearings in the rear end house had destroyed themselves causing internal damage to the housing and the entire rear end now needs to be replaced.

NHTSA ODI #11717165

Mileage unknown · Jan 28, 2026
Power Train

NHTSA Vehicle Safety Complaint I am reporting a serious transmission defect in my 2024 Chevrolet Silverado 3500HD LT that creates a high risk of sudden power loss, erratic shifting, or loss of control while driving. Vehicle Details: - Make/Model/Year: Chevrolet Silverado 3500HD LT, 2024 - VIN: 2GC4YTEYXR1263768 - Engine: 6.6L…

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NHTSA Vehicle Safety Complaint I am reporting a serious transmission defect in my 2024 Chevrolet Silverado 3500HD LT that creates a high risk of sudden power loss, erratic shifting, or loss of control while driving. Vehicle Details: - Make/Model/Year: Chevrolet Silverado 3500HD LT, 2024 - VIN: 2GC4YTEYXR1263768 - Engine: 6.6L Duramax diesel - Transmission: 10-speed Allison (10L1000) - Mileage at diagnosis: ~46,000 miles - Title: Rebuilt (warranty denied due to branding) Defect Description: The transmission shifts normally when cold (fluid below ~138°F). Once warm (during normal driving), it fails to upshift properly in gears 5-8: holds lower gears, causes high RPMs (3,000+), delays shifts excessively, or refuses to shift. When shifts occur, they are hard and jerky. Automatic (Drive) mode is affected; manual/L mode works normally as a workaround. No warning lights appeared initially, but the issue has worsened and is now frequent at operating temperature. Diagnosis: On January 28, 2026, Seminole GM (1405 N Milt Phillips, Seminole, OK 74868; 405-382-6130) diagnosed a defective valve body requiring replacement. Quote: - Valve Body Control Module (Part #24065357): $687.48 - Transmission Fluid (12 qt @ $10.92): $131.04 - Labor (diagnosis + pan/filter/relearn): $805.50 - Supplies/taxes: ~$140 - Total: $1,763.94 Dealer confirmed this is a common issue; photos of quote available for upload. Safety Risks: At highway speeds, delayed/no upshifts can cause: - Sudden inability to accelerate (merging, passing, hills) - Harsh engagement leading to wheel slip or loss of control - Potential limp mode entry, stranding in low gears This intermittent warm-only failure is unpredictable and dangerous. Context: This matches widespread complaints on 2023-2025 GM HD trucks with the 10L1000 (forums: DuramaxForum, Reddit r/Duramax/r/Silverado, GM-Trucks.com), involving valve body wear/pressure loss. Earlier years had related recalls (e.g., NHTSA 24V-797 for valve issues),

NHTSA ODI #11714021

Mileage unknown · Jan 28, 2026
Power Train

This vehicle was purchased with 10,000 miles from a Chevrolet dealer. At 13,000 miles the transmission started making an awful noise. Up a service check it was found that the transmission pump was failing.

NHTSA ODI #11713828

Mileage unknown · Oct 27, 2025
EnginePower Train

At approximately 35,126 miles the oil cooler cracked and flooded my engine cooling system with over 2.5 gallons of oil causing catastrophic engine failure.

NHTSA ODI #11695918

Mileage unknown · Oct 1, 2025
Power Train

I was driving on the interstate at around 65mph. Towing my fifth wheel. Transmission started shifting hard with a loud bang that sounded like we hit a huge pothole. A message popped up in the screen indicating “Reduced acceleration, drive with caution”. The transmission seems to be stuck in gear as we exited the highway. Check e…

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I was driving on the interstate at around 65mph. Towing my fifth wheel. Transmission started shifting hard with a loud bang that sounded like we hit a huge pothole. A message popped up in the screen indicating “Reduced acceleration, drive with caution”. The transmission seems to be stuck in gear as we exited the highway. Check engine light was on. Came to a stop at a stop sign and barely had enough power to pull into a parking lot. We had the truck towed to a nearby dealership. Fault codes P0700 and P0747 were present. Service advisor said valve body would have to be rebuilt. It’s been 2 weeks and the valve body cover plate is still “backordered” with no estimated in stock date.

NHTSA ODI #11690781

Official recalls

3

24V894000 · Latches/locks/linkages:tailgate:latch

Nov 26, 2024

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence & remedy

Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000 · Steering

Aug 3, 2023

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence & remedy

Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.