Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 15 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Latches/locks/linkages. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
15 reports
Mileage unknown · Apr 14, 2025
Engine
We bought a Chevrolet Silverado from 2023 as a new car in October 2024. It is an imported vehicle, as we live in Germany. After 7146km we broke down on the highway on [XXX] with engine damage. There were no signs or warnings beforehand. The Chevrolet simply stalled while driving and indicated that the start/stop button should be…
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We bought a Chevrolet Silverado from 2023 as a new car in October 2024. It is an imported vehicle, as we live in Germany. After 7146km we broke down on the highway on [XXX] with engine damage. There were no signs or warnings beforehand. The Chevrolet simply stalled while driving and indicated that the start/stop button should be pressed. However, this had no effect. The whole vehicle came to a standstill. Not even the wheels were still rolling. A call to the seller (GeigerCars in Munich/Germany) immediately revealed that it was probably engine damage, as the problem is known. The vehicle was then towed to the seller's workshop and has now been there for over 5 weeks without spare parts, as according to the seller these are not supplied by GM. We have not yet received a rental car or anything similar and have to rent a car every week at our own expense. We have not received any help so far. A lawyer has already been called in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11654452
Mileage unknown · Jan 23, 2025
Power Train
Vehicle went into limp mode (max 3rd gear and about 45mph) while entering the interstate pulling a 30' 5th wheel camper. Luckily was in a construction zone so the speed limits was posted at 55 so no one took me out. Got off the next offramp and took vehicle to Chevy dealership and they said a Control Solenoid Valve Body in the t…
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Vehicle went into limp mode (max 3rd gear and about 45mph) while entering the interstate pulling a 30' 5th wheel camper. Luckily was in a construction zone so the speed limits was posted at 55 so no one took me out. Got off the next offramp and took vehicle to Chevy dealership and they said a Control Solenoid Valve Body in the transmission failed. All parts on nationwide backorder with no approximation of updated part. Looked into this online and it looks like it's been an issue for 4 years plus
NHTSA ODI #11637922
62,500 miles · Nov 1, 2024
Latches/locks/linkages
The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the tailgate independently unlatched and lowered down. The contact stated that the failure had occurred several times while driving at night. The vehicle was taken to the dealer where the vehicle was diagnosed with an elec…
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The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the tailgate independently unlatched and lowered down. The contact stated that the failure had occurred several times while driving at night. The vehicle was taken to the dealer where the vehicle was diagnosed with an electric circuit malfunction. The contact was informed that the circuit needed to be replaced. The vehicle was not repaired. The contact was informed that parts were being ordered to repair the vehicle. The contact was informed of an undisclosed recall number; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,500.
NHTSA ODI #11623074
9,000 miles · Aug 29, 2024
Power Train
The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at approximately 40 MPH, the foot was removed from the accelerator pedal while slowing for a traffic signal and the rear tires locked up as the vehicle was downshifting. The contact stated that it felt as if the brake pedal had been depressed. The…
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The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at approximately 40 MPH, the foot was removed from the accelerator pedal while slowing for a traffic signal and the rear tires locked up as the vehicle was downshifting. The contact stated that it felt as if the brake pedal had been depressed. The contact stated that the rear tires made an abnormal screeching sound. The contact stated that the tires started rolling, but the wheels then locked up. The contact stated that several warnings illuminated on the instrument cluster. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the transmission valve body needed to be replaced. The vehicle was repaired. The contact stated that failure reoccurred. The contact took the vehicle back to the same dealer who diagnosed that the valve body had failed and had damaged the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 9,000.
NHTSA ODI #11611651
Mileage unknown · Aug 7, 2024
Power Train
Allison transmission valve body failure, going on 2 months backorder due to high demand for this part several others are experiencing long delays. Perhaps a recall will gets things moving
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence & remedy
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2023 Chevrolet Silverado 3500 Problems, Complaints & Recalls | Skip That Year