2022 Chevrolet Silverado 3500

The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving 35 MPH with a trailer hitched to the vehicle, the trailer brake failed to respond on and off independently. Neither an independent mechanic nor a dealer was contacted. The trailer brake failure warning light was illuminated. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact associated the failure with N232414840 - Customer Satisfaction Program (Equipped with BRK APL CTRL FEATURE-INTEGRATED TRAILER BRAKE); however, the VIN was not included in the program. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. No assistance was provided. The approximate failure mileage was 50,000.

The contact owns a 2022 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the tailgate would lower independently. Additionally, the contact stated the failure had been occurring from the day of the vehicle purchase and had gradually worsened. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 43,000.

The contact owns a 2022 Chevrolet Silverado 3500. The contact stated while the vehicle was in park(P), the tailgate opened unintendedly. There was no warning light illuminated. The contact stated that the failure was with the tailgate electronic switch. The contact was concerned that the vehicle could present a hazard for other drivers on the roadway should the tailgate open unintendedly. The dealer was not contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

Message will appear that states : trailer brake system needs serviced “ When that appears and I am currently towing a trailer I lose all power to trailer including the brakes. I can’t signal I can’t use the trailer brakes. I’m towing 14,000 lbs and when I’m going down a 6% grade this is very dangerous. I have had vehicle in twice for this issue , first time I was told they replaced a controller, 2nd time they said no problems detected. For me to lose all power to tow vehicle is unacceptable and extremely dangerous