NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
41 reports39,620 miles · Jun 16, 2011
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE CONTACT WAS DRIVING 70 MPH WHEN HE APPLIED THE BRAKES AND HEARD A LOUD SCRAPING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL FOUR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAIL…
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TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE CONTACT WAS DRIVING 70 MPH WHEN HE APPLIED THE BRAKES AND HEARD A LOUD SCRAPING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL FOUR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE MILEAGE WAS 39,620.
NHTSA ODI #10407092
78,300 miles · May 26, 2011
Service Brakes, Hydraulic
I WAS UNLOADING MULCH FROM THE BED OF TRUCK ONTO THE FLOWER BEDS IN MY YARD. WHEN I GOT BACK INTO THE TRUCK TO MOVE TO A NEW SPOT EVERYTHING WAS FINE UNTIL I WENT TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR. THE TRUCK WAS ONLY AT AN IDLE BUT THE BRAKE WOULDN'T EVEN SLOW IT DOWN TO A WALKING SPEED. THE PARKING BRAKE WORKED FIN…
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I WAS UNLOADING MULCH FROM THE BED OF TRUCK ONTO THE FLOWER BEDS IN MY YARD. WHEN I GOT BACK INTO THE TRUCK TO MOVE TO A NEW SPOT EVERYTHING WAS FINE UNTIL I WENT TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR. THE TRUCK WAS ONLY AT AN IDLE BUT THE BRAKE WOULDN'T EVEN SLOW IT DOWN TO A WALKING SPEED. THE PARKING BRAKE WORKED FINE AND THE TRUCK CAME TO A STOP. I PUT THE REST OF THE MULCHING JOB ON HOLD UNTIL THE NEXT DAY UNTIL I COULD FIGURE OUT WHAT HAD JUST HAPPENED AND HOW TO DEAL WITH IT. THE NEXT DAY I CHECKED THE BRAKE FLUID AND ADDED ALMOST A QUART. WHEN I WENT TO MOVE THE TRUCK THE BRAKE STILL WENT TO THE FLOOR BUT I WAS READY FOR THAT AND GOT THE TRUCK OFF OF THE GRASS AND BACK OUT ONTO THE DRIVEWAY. THAT WAS WHEN I SAW JUST HOW BAD IT WAS LEAKING BRAKE FLUID AND THE TRUCK IS STILL HERE AT MY HOUSE. I GUESS I WILL HAVE IT TOWED SOMEWHERE TO HAVE THE BRAKE LINE THAT RUNS DOWN THE LEFT SIDE OF THE TRUCK TO THE REAR WHEELS REPLACED. *TR
NHTSA ODI #10402905
40,000 miles · Jan 19, 2011
Service Brakes, Hydraulic
BRAKE LINES, TRANSMISSION LINES AND ENGINE COOLANT LINES ALL FAILING ON 2004 CHEVY SILVERADO 3500 HD AS WELL AS ON 2003 GMC SIERRA 2500 HD. THESE PROBLEMS HAVE CAUSED NUMEROUS AMOUNTS OF TIME TO REPAIR AND REPLAFE, AND TODAY THERE WAS A BRAKE FAILUER ON THE 2004 HD GMC THAT ALMOST RESULTED IN DEADLY ACCIDENT. THESE LINES SHOU…
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BRAKE LINES, TRANSMISSION LINES AND ENGINE COOLANT LINES ALL FAILING ON 2004 CHEVY SILVERADO 3500 HD AS WELL AS ON 2003 GMC SIERRA 2500 HD. THESE PROBLEMS HAVE CAUSED NUMEROUS AMOUNTS OF TIME TO REPAIR AND REPLAFE, AND TODAY THERE WAS A BRAKE FAILUER ON THE 2004 HD GMC THAT ALMOST RESULTED IN DEADLY ACCIDENT. THESE LINES SHOULD NOT HAVE RUSTED AND WE HAVE ISSUES WITH BOTH VEHICLES ON THE SAME LINES. THESE VEHICLES WERE PRODUCTED WITH INADEQUATE PARTS FOR ALL LINES ON THE UNDERSIDE OF VEHICLE. THERE SHOULD NOT BE 1,000 PLUS COMPLAINTS FROM CONSUMERS REGARDING THE RUSTING OF THESE COMPONENTS, OF WHICH HAVE CUASED SEVERAL MAJOR ANMD LIFE SAFETY ISSUES. THE BRAKE LINES ARE AN INTEGRAL PART OF ANY VEHICLE AND TO HAVE THEM RUST THRU TO THE DEGREE OF ALL THE COMPLAINTS THERE IS OBVIOUSLY AN ISSUE WITH THE COMPENENTS THE MANUFACTURER INSTALLED ON THESE VEHICLES. BETWEEN OUR 2004 CHEVY AND 2003 GMC TRUCKS WE HAVE REPLACED ALL OF THE TRANMISSION COLLANT LINES, OIL ENGINE LINES AND READY TO CHANGE BRAKE LINES IN 1 TRUCK WITH THE OTHER TRUCK HAVING TO ALSO BE REPLACED DUE TO RUST. THE ENTIRE UNDERSIDE COMPENENTS ARE COMPLETELY RUSTED THROUGH. *TR
NHTSA ODI #10377922
29,000 miles · Jun 25, 2010
Engine And Engine Cooling
BROKEN EXHAUST MANIFOLD BOLTS 2004 6.0 CHEVY SILVERADO 3500 29000 MILES. *TR
NHTSA ODI #10340163
18,000 miles · Oct 6, 2009
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. HE HAD TO INCREASE STOPPING DISTANCE WHEN BRAKING. WHILE DRIVING HE ALSO EXPERIENCED A LOSS OF POWER STEERING. UPON FURTHER INSPECTION HE NOTICED THAT THE HYDRO-BOOSTER PUMP LEAKED BRAKE AND STEERING FLUID. HE NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL# 05V043000 (SERVI…
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TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. HE HAD TO INCREASE STOPPING DISTANCE WHEN BRAKING. WHILE DRIVING HE ALSO EXPERIENCED A LOSS OF POWER STEERING. UPON FURTHER INSPECTION HE NOTICED THAT THE HYDRO-BOOSTER PUMP LEAKED BRAKE AND STEERING FLUID. HE NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL# 05V043000 (SERVICE BRAKES). A REPRESENTATIVE STATED THAT SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WOULD HAVE TO PAY $1,000.00 FOR REPAIRS. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 180,000.
NHTSA ODI #10286542
49,000 miles · Jul 30, 2009
Service Brakes, HydraulicSteering
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, ESPECIALLY WHEN MAKING A TURN, THE POWER STEERING FAILS AND THE BRAKE PEDAL STIFFENS. THE VEHICLE WAS TAKEN TO A MECHANIC AND THEY REPLACED THE HYDRAULIC BOOSTER WITH GM PARTS. THE POWER STEERING PUMP WAS ALSO REPLACED, AS WELL AS BOTH HYDRAULI…
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TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, ESPECIALLY WHEN MAKING A TURN, THE POWER STEERING FAILS AND THE BRAKE PEDAL STIFFENS. THE VEHICLE WAS TAKEN TO A MECHANIC AND THEY REPLACED THE HYDRAULIC BOOSTER WITH GM PARTS. THE POWER STEERING PUMP WAS ALSO REPLACED, AS WELL AS BOTH HYDRAULIC LINES; HOWEVER, THE FAILURE CONTINUED. GM RECOMMENDED THAT THE POWER STEERING BOX BE REPLACED, IN WHICH THE CONTACT COMPLIED. THE FAILURE CONTINUED AND THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER (REFERENCE NUMBER 71-742385439). THE FAILURE MILEAGE WAS 49,000 AND CURRENT MILEAGE WAS 50,000. UPDATED 9/23/09 *CN THE HOSES, PUMP AND HYDRO BOOST WERE REPLACED. UPDATED 09/28/09. *JB
NHTSA ODI #10278804
37,000 miles · Apr 10, 2009
Service Brakes, Hydraulic
2004 CHEVY SILVERADO WITH 37K. ROTORS ARE SHOT ALL AROUND. CHIPPING PEELING SURFACE. UNSAFE CONDITION EXISTS. *TR
NHTSA ODI #10264885
71,000 miles · Mar 12, 2009
Electrical System
AFTER DISENGAGING CRUISE CONTROL MY SPEEDOMETER WAS REGISTERING 80MPH PLUS AS MY SPEED. WHEN COMING TO A STOP THE SPEEDOMETER REGISTERED 35 MPH. THE SPEEDOMETER WENT UP TO 100MPG WHEN I STAYED WITH EXPRESSWAY TRAFFIC, KEEPS ON GOING UP,EVEN THOUGH MY FOOT IS OFF THE GAS PEDAL. THIS IS A DEFECT IN THE DASH INSTRUMENT CLUST…
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AFTER DISENGAGING CRUISE CONTROL MY SPEEDOMETER WAS REGISTERING 80MPH PLUS AS MY SPEED. WHEN COMING TO A STOP THE SPEEDOMETER REGISTERED 35 MPH. THE SPEEDOMETER WENT UP TO 100MPG WHEN I STAYED WITH EXPRESSWAY TRAFFIC, KEEPS ON GOING UP,EVEN THOUGH MY FOOT IS OFF THE GAS PEDAL. THIS IS A DEFECT IN THE DASH INSTRUMENT CLUSTER.(AS TOLD BY GM REPAIR PERSON) I WAS NOT NOTIFIED OF A RECALL BECAUSE THERE ISN'T ONE. *TR
NHTSA ODI #10261677
48,000 miles · Feb 14, 2009
Engine And Engine Cooling
MANIFOLD BOLTS RUSTING OUT. *TR
NHTSA ODI #10258641
97,745 miles · Oct 13, 2008
Fuel System, Diesel
I HAVE A DURAMAX DIESEL ENGINE. I EXPERIENCED THE INJECTORS FAILED CAUSING MY FUEL TO MIX WITH THE OIL IN MY CRANKCASE WHICH CAUSED MY MOTOR TO SEIZE. GM HAS STATED THAT THE INJECTORS DID FAIL BUT WILL NOT FIX THE OTHER DAMAGE THAT WAS CAUSED BY THE INJECTOR FAILURE. I RECEIVED A LETTER FROM GM LAST YEAR LETTING ALL DURAMAX O…
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I HAVE A DURAMAX DIESEL ENGINE. I EXPERIENCED THE INJECTORS FAILED CAUSING MY FUEL TO MIX WITH THE OIL IN MY CRANKCASE WHICH CAUSED MY MOTOR TO SEIZE. GM HAS STATED THAT THE INJECTORS DID FAIL BUT WILL NOT FIX THE OTHER DAMAGE THAT WAS CAUSED BY THE INJECTOR FAILURE. I RECEIVED A LETTER FROM GM LAST YEAR LETTING ALL DURAMAX OWNERS KNOW OF THIS EXACT PROBLEM. THE LETTER SAID 'DON'T DO ANYTHING UNLESS THEY FAIL". WELL THEY FAILED AND GM WILL NOT FIX MY ENGINE. THEY WANT TO REPLACE IT TO A TUNE OF $13,000 TO ME!!!!!! PLEASE HELP ME. I HAVE TALKED TO MANY OTHER DURAMAX OWNERS WHO HAVE EXPERIENCED THE SAME ENGINE FAILURE. *TR
NHTSA ODI #10245273