2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over steep mountain where we wou…
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2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over steep mountain where we would not have been able to get off road or control vehicle and camper behind us. Truck was towed to Chevy dealership; had to wait until 10 days to learn extent of damage. Repair cost was going to be $26,000 and though our truck's trade in value was $37000 before this event, we were offered just $12000 for trade in. Though we had been led to believe that a Chevy Duramax was highly regarded for durability and longevity, we decided to purchase a RAM Truck. NO MORE CHEVYS for us! Contacted Chevy Customer Assistance but because we traded, they would not offer any financial assistance because we took the dealership's offer and traded the next day. We just couldn't stand a $26000 hit on an 8 year old vehicle and had to absorb that amount with our trade in.
NHTSA ODI #11747241
Mileage unknown · May 6, 2025
Power Train
70,000 mile complete transmission failure despite being serviced on-time, as per the guidance. Failure happened while driving and it became dangerous to try to maintain highway speed. Quoted $8390 to replace by the local Chevy dealership and quoted 4-6 weeks delivery for backordered parts. This is an unacceptable situation that…
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70,000 mile complete transmission failure despite being serviced on-time, as per the guidance. Failure happened while driving and it became dangerous to try to maintain highway speed. Quoted $8390 to replace by the local Chevy dealership and quoted 4-6 weeks delivery for backordered parts. This is an unacceptable situation that GM and other manufacturers have artificially manufactured. They design everything to the bare minimum to save fractions of a cent per part, and then they intentionally make the parts unavailable and then the dealership pushes you to trade the broken vehicle in at a massive loss just so you can get back on the road in a newer, more expensive vehicle. This sort of behavior is causing immense financial harm to American families.
NHTSA ODI #11659330
Mileage unknown · Oct 14, 2024
Fuel/propulsion SystemPower Train
While hauling a trailer I received a warning tone and looked down to read the message, "reduced engine power", and the service engine light appeared all at the same time. The engine shutoff at the same time I received the warnings and didn't allow me to safely pull off the road.. I lost power steering, power braking, and cont…
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While hauling a trailer I received a warning tone and looked down to read the message, "reduced engine power", and the service engine light appeared all at the same time. The engine shutoff at the same time I received the warnings and didn't allow me to safely pull off the road.. I lost power steering, power braking, and controlling the vehicle and trailer while coasting to the sholder was difficult. Fortunately it was early in the morning and I was only traveling 35 mph on a straight road, and no other vehicles were on the road. If I was on an interstate traveling 55+ mph or on a curvy road it would have caused an accident or worse. I was very fortunate. This was the first time I experienced this problem and hadn't received prior warning messages or lights. The truck would not restart and the truck and trailer were towed to the dealership. The diagnosis was a failed "Fuel Pump Control Module." After waiting several weeks the replacement Fuel Pump Control Module did solved the problem. I kept the failed Fuel Pump Control Module and is available for inspection. Please investigate thoroughly! I was extremely fortunate the part failed when it did and I was able to walk away unharmed.
NHTSA ODI #11619745
43,000 miles · Jun 19, 2020
Power TrainSuspensionUnknown Or Other
VIBRATIONS AT 65-85 MPH. TRUCK SHAKES SO BAD IT'S UNSAFE TO DRIVE. *TR
NHTSA ODI #11329776
27,600 miles · Feb 25, 2020
EngineFuel/propulsion SystemPower Train
THE CHECK ENGINE LIGHT COMES ON AT 27600 MILES WHILE DRIVING AND THIS NOT 1ST TIME THIS HAS HAPPEND .ONCE THE ENGINE LIGHT IS ON THE TRUCK THEN LOSES POWER DETUNNING THE VEHICLE CAUSING THE VEHICLES POWER TO NOT BE AS STRONG AS IF ENGINE IS IN LIMP MODE.AT 24000 MILE TRUCK WENT INTO SHOP FOR SAME ISSUE AND GM REPLACE ALL INJECT…
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THE CHECK ENGINE LIGHT COMES ON AT 27600 MILES WHILE DRIVING AND THIS NOT 1ST TIME THIS HAS HAPPEND .ONCE THE ENGINE LIGHT IS ON THE TRUCK THEN LOSES POWER DETUNNING THE VEHICLE CAUSING THE VEHICLES POWER TO NOT BE AS STRONG AS IF ENGINE IS IN LIMP MODE.AT 24000 MILE TRUCK WENT INTO SHOP FOR SAME ISSUE AND GM REPLACE ALL INJECTORS HOPING THIS WOULD BE THE FIX ..PRIOR TO 24000 MILES AT 23600 MILE 1 INJECTOR WAS REPLACE .I HAVE NOW PLACED 3600 MILES DRIVEN BEFORE LIGHT DECIDED TO COME BACK ON WITH ALL INJECTORS REPLACED AND NOW CODES P1089 ,AND NOW MY TRUCK IS SHOW NUMBER OF CODES INCLUDING B1011 , B1325 AND U0164 BOTH THIS TRUCK WITH JUST SHY 21000 MILE AND START TO WONDER WHY LAST CUSTOMER MAY HAVE TRADED HIS SELF
NHTSA ODI #11311544
2,914 miles · May 17, 2019
Power Train
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A TEXT MESSAGE STATING THAT THERE WAS TRANSMISSION FAILURE. THE CONTACT STATED THAT THE VEHICLE WOULD DOWNSHIFT INDEPENDENTLY AND NOT EXCEED 35 MPH. ALSO, THE ENGINE RPMS REVVED AT A DANGEROUS LEVEL. OCEAN CITY CHEVROLET (2366 OCEAN HWY W, SHALLOTTE, NC 2…
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TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED A TEXT MESSAGE STATING THAT THERE WAS TRANSMISSION FAILURE. THE CONTACT STATED THAT THE VEHICLE WOULD DOWNSHIFT INDEPENDENTLY AND NOT EXCEED 35 MPH. ALSO, THE ENGINE RPMS REVVED AT A DANGEROUS LEVEL. OCEAN CITY CHEVROLET (2366 OCEAN HWY W, SHALLOTTE, NC 28459, (910) 364-9917) STATED THAT THE PART FOR THE REPAIR WOULD BE SHIPPED IN TWO DAYS; HOWEVER, THE CONTACT COULD STILL DRIVE THE VEHICLE SINCE THE FAILURE OCCURRED INTERMITTENTLY. THE PART THAT WAS REPLACED WAS A SENSOR TO THE TRANSMISSION TO AVOID THE SUDDEN DOWNSHIFTS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,914.
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence & remedy
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Consequence & remedy
Consequence: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Consequence & remedy
Consequence: A short-circuit may damage the engine components and increase the risk of fire.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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