2003 Chevrolet Silverado 2500

The contact owns a 2003 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the power steering failed causing the steering wheel to become hard to maneuver. The contact heard an abnormal sound coming from the hydro boost area when the brake pedal or accelerator pedal were depressed. The vehicle was taken to the dealer and diagnosed that the intermediate shaft was faulty. The intermediate shaft was replaced however, the failure recurred. The contact requested the dealer to replace the power steering pump but the dealer informed the contact that the failure was caused by the power steering pump. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 115,000.

ON WEDFEB15/12 THE ABS LIGHT WAS ON FULLY AND UPON BRAKING THE TRUCK PULLED TOWARDS ON COMING TRAFFIC SOUNDING LIKE METAL ON METAL.-LETTER FEB20/12 TO GM.THE STEERING WHEEL WAS PULLED OUT OF MY HANDS-LETTER DEC9/13 TO GM.I HAVE COMPLAINED BY LETTER TO GM.MAR14,APR5,JUN4,OCT19 AND DEC9/13 ABOUT THIS ABS PROBLEM AND THEY KEEP CLOSING MY FILE AND AS OF JAN9/14 BY PHONING ME REFUSE TO RESPOND TO MY COMPLAINTS.MR ROESTI-OWNER BRADLEY CHEV HAS STATED BY LETTER IF A SENSOR IS NOT WORKING PROPERLY ALL SORTS OF STRANGE THINGS COULD HAPPEN.BARNES WHEATON CHEV SERVICE MGR JESSIE-IF ONE BRAKE SENSOR ISN'T WORKING PROPERLY THE COMPUTOR WILL SEND ALL THE BRAKING POWER TO THE OPPOSITE WHEEL.NOV13/13 PRESTON CHEV SERVICE ADVISOR-HE HAS HAD PROBLEMS WITH THESE ABS SYSTEMS AT LOW SPEEDS-REPLACED CONTROLLER TO CORRECT PROBLEM.

STARTED THE TRUCK AND PUT INTO REVERSE. THERE WAS NO BRAKE AND NO STEERING CONTROL. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. ALL FLUIDS WERE TOPPED OFF AS NORMAL AND I REGULARLY MAINTAIN THIS VEHICLE. AFTER REVIEWING THIS ISSUE IN THE DIESEL FORUM NUMEROUS DURAMAX OWNERS HAVE ENDURED THE SAME PROBLEM WITH SOME ENDING IN CRASHES. THIS IS A MAJOR SAFETY ISSUE!!!!!!!!!!!! SIMULTANEOUS BRAKE AND STEERING FAILURE. ARE YOU KIDDING ME? WOW! I TRIED CHATTING WITH GM AND WAS DUMPED DURING THE CHAT. NO HELP THERE! I'LL TRY AGAIN! *TR

THIS IS THE SECOND TIME THE BRAKE LINES HAVE FAILED ON THIS VEHICLE AND A REPORT ISSUED TO NHTSA. THIS TIME, MY SON WAS DRIVING AND APPLIED THE BRAKES TO STOP AT A STOP SIGN. THE BRAKE PEDAL WENT TO THE FLOOR. HE WENT THROUGH THE STOP SIGN, CRASHED INTO A MEDIAN THAT SLOWED HIM DOWN, AND ENDED UP ON TOP OF THE MEDIAN. THANK GOODNESS THE TRUCK WAS EMPTY AND NO ONE WAS USING THE RIGHT-OF-WAY AT THE INTERSECTION. INSPECTION SHOWED YET ANOTHER CORRODED BRAKE LINE. THIS BRAKE LINE WAS OEM. THE BRAKE LINES WERE REPLACED AFTER THE PREVIOUS INCIDENT LOOK FINE AND ARE NOT CORRODED. IT APPEARS THAT ALL OF THE BRAKE LINES NEED TO BE REPLACED TO CORRECT THIS SAFETY DEFECT. *TR THE CONSUMER STATED HE EXPERIENCED HYDRAULIC BRAKE FAILURE AT 51,848 MILES DUE TO CORRODED BRAKE LINES. THE LINES BURST IN AN AREA THAT WAS WEAKENED BY CORROSION AND FAILED UNDER NORMAL USAGE AND BRAKE LINE PRESSURE. THERE WAS NO INDICATION THAT FAILURE WAS EMINENT. THE DEALER REPLACED THE RUSTED BRAKE LINES FROM THE MASTER CYLINDER. UPDATED 04/03/13

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE ATTEMPTING TO AVOID BEING CRASHED INTO BY ANOTHER VEHICLE, THE CONTACT ENGAGED THE BRAKES BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE BRAKE LINES HAD BURST, CAUSING A LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,711. UPDATED 12/6/12*LJ UPDATED 12/06/12

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED A DEER IN THE ROAD AND IMMEDIATELY ENGAGED THE BRAKE PEDAL.THE BRAKES DID NOT RESPOND AND THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS DRIVEN OFF THE ROAD AND OVER A DITCH IN ORDER TO STOP AND AVOID CRASHING INTO THE DEER. THE CONTACT SUFFERED NO PERSONAL INJURY. THE VEHICLE SUSTAINED NO DAMAGE AND WAS TOWED TO THE RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE REAR BRAKE LINE WAS COMPLETELY RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THERE WAS AN OPEN AND CLOSED INVESTIGATION FOR THE FAILURE UNDER NHTSA ACTION NUMBER: DP10003 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT HE APPLIED THE BRAKES IN AN ATTEMPT TO STOP AND THE BRAKE PEDAL DEPRESSED ALL THE WAY DOWN TO THE FLOOR. WHEN THE VEHICLE WAS STOPPED, THE CONTACT NOTICED BRAKE FLUID LEAKING FROM THE BRAKE LINES. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHERE THEY REPLACED ALL THE BRAKE LINES. THEY ALSO HAD TO REPLACE THE CALIPERS. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS OR WARRANTIES COVERING THE FAILURE. THEY OFFERED NO OTHER ASSISTANCE. THE CONTACT STATED THAT THE FUEL LINES WERE ALSO ROTTED AND CORRODED. THIS WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,900. UPDATED 10/23/2014*LJ UPDATED 04/7/2015 *JS

COMMING TO A STOP LIGHT I WAS SLOWING DOWN AND WHEN I WENT TO COME TO A FINAL STOP THE BRAKE PEDAL WENT RIGHT TO THE FLOOR AND I ROLLED THROUGH THE INTERSECTION. I HAVE OWNED A LOT OF CARS AND NEVER IN MY LIFE HAVE I HAD THIS HAPPEN EVEN IN THE OLDEST OF CARS OR TRUCKS, BEFORE THIS WITH ONLY 20000.00 MILES ON THE TRUCK I HAD TO REPLACE ALL FOUR ROTORS DUE TO SUCH BAD CORROSION THAT THEY COULD NOT BE CUT. AND NOW WITH ONLY 75000.00 MILES I HAVE TO REPLACE ALL THE BRAKE LINES FOR THE SAME REASON. *JS

BRAKE LINING HAS PREMATURE RUST, IN WHICH, CAUSED IT TO LEAK AND FAILED TO STOP VEHICLE. I WAS THE FOURTH VEHICLE TO PULL UP TO A RED LIGHT, WHEN I NOTICED THAT I DIDN'T HAVE ANY BRAKES. THE SPEED LIMIT IS 45 MPH AT THIS ROAD LOCATION AND I WAS TRYING TO SLOW MY ACCELERATION TO COME TO A STOP. THE BRAKE WENT TO THE FLOOR ON MY FIRST ATTEMPT TO SLOW DOWN AND COME TO A STOP. I DID NOT HAVE TIME TO STOP MY TRUCK BEFORE HITTING THE SMALLER CAR IN FRONT OF ME! I SWUNG MY TRUCK TO THE BURM OF THE ROAD AND PASSED ALL THE VEHICLES STOPPED AT THE RED LIGHT, EVENTUALLY GOING THROUGH THE LIGHT BY WAY OF THE BURM OF THE ROAD. MY DRIVER SIDE MIRROR WAS BROKEN IN THIS INCIDENT. THE BRAKES DID SLOW ME DOWN AND ALLOW ME TO COME TO A STOP WITH THE USE OF MY EMERGENCY BRAKE BUT, IT WAS AFTER MY VEHICLE PASSED ALL THE CARS STOPPED AT THE RED LIGHT AND ME STOPPING IN THE MIDDLE OF THE INTERSECTION. LUCKY THERE WAS NO CARS IN THE WAY! THE BRAKES HAD SOME STOPPING POWER BUT, WERE NOT ENOUGH FOR THIS SIZE TRUCK AND THE PEDAL DID NOT ENGAGE TILL IT WAS JUST ABOUT TO THE FLOOR. *JS BROKEN LINING HAS BEEN REPLACED BY INSPECTION MECHANIC BUT, STATED HE WILL NOT INSPECT THIS VEHICLE UNTIL ALL THE LINES ARE REPLACED. HE HAS STATED THAT ALL THE LINES HAVE PREMATURE RUST AND COULD BREAK AT ANY TIME AND WILL NOT TAKE THE RESPONSIBLILTY TO SAY THEY ARE OKAY TO PASS INSPECTION. I ALSO, HAD TO REPLACE ALL 4 FACTORY BRAKE ROTORS AT 14,752 MILES. THE BRAKE PADS WORE OUT PREMATURELY AND WHEN I HAD MY MECHANIC REPLACE THEM, I WAS TOLD THAT THE ROTORS WERE RUSTED AND PITTED PREMATURELY. I STILL HAVE THEM, I CAN'T BELEIVE HOW BAD THEY DETERORATED! I WAS SURPRISED WITH SUCH LITTLE MILEAGE THAT THE ROTORS AND BRAKES WENT BAD.