2025 Chevrolet Silverado Crew Cab, VIN [XXX] , purchased new in April 2025. Total transaction value exceeded $50,000 including trade in of previous vehicle. Has experienced repeated serious electrical failures in under a year and 16,500 miles. Components that failed: Telematics module causing parasitic battery drain, DC/DC conve…
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2025 Chevrolet Silverado Crew Cab, VIN [XXX] , purchased new in April 2025. Total transaction value exceeded $50,000 including trade in of previous vehicle. Has experienced repeated serious electrical failures in under a year and 16,500 miles. Components that failed: Telematics module causing parasitic battery drain, DC/DC converter module, radio, and two complete battery failures. Turn signal was also triggering the high beams to flash, a separate electrical issue repaired under warranty. All components are available for inspection upon request. Safety risk: First battery failure occurred in January at 10,000 miles while traveling in the desert with my wife and infant son. We were stranded with no Chevrolet dealer accessible. Second battery failure occurred at 16,500 miles. A failed DC/DC converter module was discovered immediately after the latest round of repairs when the dashboard lit up with multiple warning lights and a check engine light the same day I picked up the vehicle. I drive this truck daily for work and transport my young child in it regularly. Repeated unexpected failures create a serious and ongoing safety risk. Confirmed by dealer: Yes. George Chevrolet confirmed and attempted repairs on the telematics module, DC/DC converter module, and radio. All failures documented on official repair orders. Warning lamps: Yes. Multiple warning lights and check engine light appeared immediately upon pickup after the most recent repairs. Manufacturer response: General Motors denied my repurchase request despite multiple confirmed warranty failures and has not offered a replacement vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11737983
Official recalls
0
No recalls in this snapshot.
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NHTSA investigations
1
EA26005 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy
Opened Aug 20, 2026 · No close date supplied
Status: open (inferred from source dates) · Engine
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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