2025 Chevrolet Silverado 1500

The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, there was an abnormal odor inside the vehicle. The contact stated that water was coming from underneath the driver’s side dashboard. Additionally, the steering wheel was jerking while the lane assist feature was activated; however, the vehicle was not veering to the left or right side of the lane. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and several failure codes were retrieved, and a water test was performed; however, the failure could not be duplicated. The vehicle was repaired; however, while the contact's husband was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The driver pulled over to the shoulder of the road, and after selecting the 2WD feature, the 4WD feature was disengaging, even though the 4WD warning light was not illuminated. The vehicle was taken to another local dealer, Chevrolet of Troy (1375 S Market St, Troy, OH 45373) for a second opinion. The contact was informed that DTC: U1611 was retrieved, and several unknown repairs were needed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.

On Thursday, July 9, 2026, at approximately 2:30 p.m., I was driving my 2025 Chevrolet Silverado 1500 Duramax on Highway 40 while towing a properly connected trailer. The Multi-Flex tailgate had been fully closed and latched before I began my trip and had not been opened at any point prior to the incident. While traveling on the highway, a California Highway Patrol officer pulled alongside my vehicle and alerted me that my tailgate was down and bouncing on the trailer I was towing. I immediately pulled over to the shoulder and observed that the entire Multi-Flex tailgate had unexpectedly unlatched and was resting on the trailer. I closed and latched the tailgate, which appeared to operate normally, and continued to my destination. At no time before or during the incident did the vehicle display a "Tailgate Open" warning or any other warning message on the instrument cluster. The unexpected opening of the tailgate caused it to strike the trailer, resulting in damage to the Multi-Flex tailgate, the rear bumper, and the trailer. The vehicle has approximately 11,000 miles, was purchased new, and has not been modified. I have opened a case with General Motors, and the vehicle is scheduled to be inspected by an authorized Chevrolet dealership.

1st incident My son was driving the truck when all the emergency lights came on. He pulled over and the engine was on fire. He ran to a strangers house to get buckets of water not safe for my child at all. Come to find out that an engine rod slipped and put three holes through the engine causing oil to spill and a fire unbelievable! Lucky my son wasn’t injured. Chevy blames my son for that! Not acceptable! 2nd incident 1 month later my son calls and tells me when he started the truck it began making noise. He again got stuck with this truck because it lost complete power. Come to find out the transmission went. Chevy blamed my son again! Really come on! We have paid more for this truck than drive it. Now they are taking the warranty away. Please help. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2025 Chevrolet Silverado Crew Cab, VIN [XXX] , purchased new in April 2025. Total transaction value exceeded $50,000 including trade in of previous vehicle. Has experienced repeated serious electrical failures in under a year and 16,500 miles. Components that failed: Telematics module causing parasitic battery drain, DC/DC converter module, radio, and two complete battery failures. Turn signal was also triggering the high beams to flash, a separate electrical issue repaired under warranty. All components are available for inspection upon request. Safety risk: First battery failure occurred in January at 10,000 miles while traveling in the desert with my wife and infant son. We were stranded with no Chevrolet dealer accessible. Second battery failure occurred at 16,500 miles. A failed DC/DC converter module was discovered immediately after the latest round of repairs when the dashboard lit up with multiple warning lights and a check engine light the same day I picked up the vehicle. I drive this truck daily for work and transport my young child in it regularly. Repeated unexpected failures create a serious and ongoing safety risk. Confirmed by dealer: Yes. George Chevrolet confirmed and attempted repairs on the telematics module, DC/DC converter module, and radio. All failures documented on official repair orders. Warning lamps: Yes. Multiple warning lights and check engine light appeared immediately upon pickup after the most recent repairs. Manufacturer response: General Motors denied my repurchase request despite multiple confirmed warranty failures and has not offered a replacement vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that while driving the vehicle at approximately 40 MPH, every single warning light illuminated on the dashboard. Concurrently, the vehicle was unable to decelerate or brake, and the brakes became completely non-operational. The vehicle was towed to a dealer but has not been diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,800.

My vehicle frequently loses all cabin sound, including the radio, audible turn signal, and forward/rear collision and lane departure warnings. When this occurs, the cabin is completely silent. The loss of radio audio is an inconvenience, but the loss of safety feature alerts is a clear hazard. My dealership has suggested this may be related to a recent software update; however, there is no apparent correlation between the updates and when the issue occurs.

The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that the infotainment screen failed to turn off. The contact became aware that the Bluetooth had failed to remain connected. The vehicle was taken to the dealer, who diagnosed that the infotainment center had failed and needed to be replaced. The infotainment center was replaced. After having the repair completed, the contact became aware that the check engine warning light was illuminated, and the message “Engine Power Reduced” was displayed. The vehicle was returned to the dealer, who diagnosed that the engine had failed due to thrust bearing failures. The contact was informed that the engine needed to be replaced. The engine was replaced. The vehicle was only owned for 3 months when the engine completely failed and needed to be replaced. The manufacturer was informed of the failure and opened a case for the failure. The failure mileage was approximately 3,000.

Driving 30 mph down a city street when heard a pop and vehicle completely lost power at speed. Engine turned off and I coasted to a stop, which was unfortunately at an intersection and due to traffic could not get over safely. All accessories were still on however I could not restart the vehicle or put the vehicle into neutral, which left me stranded in the middle of a busy intersection. Hazards were working intermittently, at best. Had to call local PD to provide traffic control while we disconnected the battery and reconnected it while standing in an intersection. After I was able to get the vehicle restarted it had a check engine light and the OnStar app showed Transmission, Ignition, and Engine Electrical warnings. Had the vehicle towed to the dealership, where they have had it for 7 days and cannot diagnose an issue and are trying to return the vehicle to me unfixed. They stated they typically would not even try to diagnose it for this long, however I have a case open with the GM executive team.