2024 Chevrolet Silverado 1500

OnStar Telemetry Control module suddenly failed. Systems such as automatic crash detection, directions, mapping and OnStar emergency connection and SOS all not working. Rests did not work and truck is at the dealership for repairs. Internet reports that this is a common issue with 24-25 models but GMC not proactively repairing or compensating owners for repair. They issued a service bulletin for some models but are resisting a recall to address safety issues. GM Service update N262547330.

The all around vehicle camera system fails on average every 6 months. As the dealership is far away in our area, I have to take a 1/2 day to full day off work to take it over. I believe we are now on the third replacement camera module, in need of a fourth that was just replaced less than two months ago. GM makes it unreasonable to deal with. They require you drive over to the dealership just so they can see the same problem is occuring and only then will order parts, requiring a second appointment. The problem is the same and this is just adding more time to the failing safety issue which is of major concern because we can't just drop in easily because we are in a remote area. It sometimes takes over a month for me to be able to schedule a time to go over there --- so I go many weeks with a failing camera system.

Tailgate opened on its own while driving down the interstate. Since then, anytime I open a door or use the drivers door to unlock the truck, the tailgate drops. The button on the tailgate does not open it, I have to use the FOB. I frequently carry construction materials in the bed, the tailgate dropping on its own with can put others at risk for serious injury or even death. No warning lamps, have not brought to the dealer, there is a recall for this issue, but my VIN doesn't match

This truck has the feature when you are stoped the truck will turn off then turn back on. My truck has not had a problem yet, but I know several people who have. The lady from Chevrolet told me it was a problem and to file this complaint. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to report a serious safety concern involving my 2024 Chevrolet Silverado that resulted in a child being locked inside the vehicle with the key fob present inside the car. On March 25 2026, after parking and turning off the vehicle, I exited the driver’s seat with my key fob inside my purse, which remained in the front of the vehicle. I then walked around to remove my daughter from the back seat. During that time, she climbed into the front seat and pressed the interior door lock button, locking all doors. My daughter has autism and is not able to follow instructions or unlock the vehicle on command. As a result, she was locked inside the vehicle with the key fob present inside, and I was unable to gain access from the outside. The vehicle did not prevent the lock from engaging, nor did it allow me to open the door despite the key being inside the vehicle. This situation required emergency assistance (911) to safely remove her from the vehicle. I understand that many vehicles have “lockout prevention” features; however, in this case, the system did not account for a vulnerable occupant inside the vehicle. Allowing the vehicle to be locked from the interior while the key fob is inside—and without any external override—creates a significant child safety risk. I am requesting that Chevrolet review this design behavior as a potential safety issue, specifically: - Why the vehicle allows interior locking when a key fob is detected inside - Why there is no external override to unlock the vehicle when the key is present - Whether a software update or safety feature enhancement can address this risk This is not just a convenience issue—it is a safety hazard that can lead to dangerous outcomes, especially for children or individuals with disabilities. Please confirm receipt of this concern and advise whether this issue has been previously identified or is under review.

Component: Faulty coolant control valve causing reduced acceleration and check engine light to come on. Fan is constantly on when reduced acceleration is displayed. Safety: can overheat, reduced acceleration can cause an accident. Problem reproduced: Dealer did check and confirm codes and errors. Dealer confirmed item failed. Coolant control valve needs to be replaced.

The tailgate has opened 4 times while I’ve been driving. There was one incident in which an object in the truck bed fell out onto the road. Other drivers are at risk for serious injury or death due to objects falling out. I have read other incidents of this happening online to the Silverado 1500 models however Chevy has only issued recalls for the 2500 and 3500 models. The problem has not been reproduced or confirmed by the dealer and they will be inspecting it in the next coming days. There were no warning lamps or messages indicating failure or that my tailgate was open. I’ve provided photo documentation showing me closing the tailgate as well as a photo of the object falling onto the road.

Formal complaint — outdated Android/Google Built-In security patch level on 2024 Chevy Silverado; potential cybersecurity defect and negligent maintenance by manufacturer. I am submitting a formal complaint regarding a critical cybersecurity and software maintenance defect in my 2024 Chevy Silverado. The vehicle runs Google Built-In / Android Automotive OS with an Android Security Patch Level of February 2024 (as displayed under Settings → About → Android version). As of this writing in December 2025, this patch level is nearly two years outdated, with no available over-the-air (OTA) updates and no clear communication from General Motors or Google regarding continued support or end-of-life status. This condition exposes the infotainment and telematics systems to known and documented vulnerabilities, representing both a cybersecurity defect and potential consumer safety. Description of the defect: The infotainment system reports “Android Security Patch Level: February 2024.” Attempts to check for updates return “Your system is up to date.” The system shows a red exclamation mark beside the patch level, indicating a fault condition or known update gap. Neither the dealer nor OnStar/Customer Support can apply an update manually or clarify the support cadence. This leaves the vehicle permanently exposed to Android-level vulnerabilities discovered and patched long after February 2024. Security and regulatory implications: The infotainment system runs a network-connected OS with Bluetooth, Wi-Fi, cellular, and vehicle bus access. Unpatched Android components are subject to hundreds of known CVEs since February 2024 — including privilege-escalation, RCE (remote code execution), and Bluetooth/Wi-Fi stack vulnerabilities. The U.S. NHTSA Cybersecurity Best Practices for the Safety of Modern Vehicles (2022 update) and ISO/SAE 21434 require that manufacturers maintain timely security updates for all connected vehicle systems.

Formal complaint — persistent, non-disableable Bluetooth transmitter in [2024 Chevy Silverado] / privacy & safety risk; request for remediation and recall assessment I am writing to file a formal complaint regarding a safety and privacy defect in the infotainment/telematics system of my vehicle, a The unit runs Google Built-In / Android Automotive OS. This complaint documents technical evidence that the vehicle’s Bluetooth radio broadcasts a persistent, non-randomized MAC address and cannot be completely disabled via any user-accessible control. I request immediate remediation, a formal security assessment, and confirmation whether this condition will be remediated by firmware/OTA update or recall. Summary of the issue The infotainment unit’s Bluetooth adapter emits BLE advertisements that expose a static, permanent MAC address i.e ([AA:BB:CC:DD:EE:FF]) that does not change across power cycles and is visible to passive scanners while the vehicle is parked and otherwise idle. The vehicle provides no persistent user control to turn off the Bluetooth radio; menus do not disable the hardware radio. Attempts to disable Bluetooth via the system settings are ineffective. The static MAC and inability to disable the radio create an ongoing privacy and tracking risk: third parties can uniquely identify and track the vehicle across time and locations by logging the broadcasted identifier. This configuration is inconsistent with current industry cybersecurity & privacy guidance that recommends minimizing exposed identifiers, providing user control to disable wireless interfaces, and implementing randomization of wireless addresses when possible. The static MAC plus non-disableable radio constitutes a persistent, unique identifier broadcast in public spaces. This defeats reasonable efforts by consumers to limit tracking and to control their privacy.

On [XXX], I [XXX] ) experienced the following issues with my new 2024, Chevrolet Silverado - 1500: • Front Windshield Wiper Washer Fluid not spraying/dispensing. • No messages or symbols displayed on the Driver Information Center dashboard indicating Windshield Wiper Washer Fluid Reservoir low/empty. • Inspected the reservoir that holds the fluid and did not observe low/empty. • Took it to the GM dealer 4 times and they were unable to repair. My vehicle has a recurring defect with the windshield washer system where the washer fluid does not dispense when activated. This issue occurred on a new vehicle and has persisted despite service attempts. When the washer fluid fails to spray, I am unable to clear dirt, dust, road debris, or moisture from the windshield while driving. This significantly reduces forward visibility, especially at freeway speeds or in conditions where debris from other vehicles hits the windshield. The inability to clear the windshield immediately creates a safety hazard because it can obstruct the driver’s line of sight and increase the risk of a collision. This issue is not cosmetic, it directly affects safe operation of the vehicle and the driver’s ability to maintain visibility during normal driving conditions. I am reporting this because the defect is ongoing and may affect other vehicles of the same model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)