2018 Chevrolet Silverado 1500

TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO MAKE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET LOCATED (11377 AIRLINE HWY, BATON ROUGE, LA 70816) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS NOTIFIED OF A WHEEL BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 70,000.

LOSS OF POWER STEERING ASSIST WHEN FIRST STARTING THE VEHICLE. A MESSAGE IS DISPLAYED ON THE INFO PANEL IN THE CENTER OF THE DASH AND ALL STEERING CAPABILITY IS LOST. IT'S IMPOSSIBLE TO TURN THE STEERING WHEEL WHEN THIS HAPPENS. BOTH TIMES THE VEHICLE HAS BEEN STATIONARY AND I'VE BEEN ABLE TO CORRECT THE PROBLEM BY DISCONNECTING THE BATTERY AND THEN RECONNECTING IT. I'VE REPORTED THIS ISSUE TO THE LOCAL CHEVROLET SERVICE CENTER AND THEY TOLD ME TO CONTINUE MONITORING THE PROBLEM. I'M OBVIOUSLY CONCERNED THAT THIS WILL HAPPEN WHEN I'M DRIVING, SINCE, LIKE I'VE ALREADY MENTIONED, YOU COMPLETELY LOSE THE ABILITY TO TURN THE STEERING WHEEL. OTHER MESSAGES POP AS WELL. "TRACTION CONTROL SYSTEM REQUIRES SERVICING." "TRAILER BRAKE REQUIRES SERVICING." MANY OF THE ELECTRICAL FEATURES ON THE DASH QUIT WORKING.

DRIVING BACK FROM THE HOLIDAYS IN ANOTHER STATE. STOP TO GET GAS, I CHECK TIRE PRESSURE AND PUT FUEL ADDITIVE IN THE FUEL TANK. I GET BACK ON THE HIGHWAY, GOING THE SPEED LIMIT WHICH IS 75 MPH. ALL OF A SUDDEN THE STEERING GETS TIGHT AS I WAS NEXT TO A ROLLING SEMI . I STOP AT A REST AREA TO SEE IF I CAN FIND ANY VISIBLE PROBLEMS BUT I COULD NOT. AT LOWER SPEEDS THE PROBLEM SEEMED TO BE WORSE. HIGH SPEEDS THE STEERING WAS TIGHT AND TRYING TO SWITCH LANES IT ALMOST FEELS LIKE THE STEERING LOCKED. ABOUT 25 MILES LATER THE PROBLEM. SEEMED TO BE BETTER BUT EVENTUALLY CAME BACK AND THE NEXT DAY IT WAS BAD AGAIN. THE HIGHWAY I WAS ON (I20) WAS RECENTLY RE DONE SO IT WAS SMOOTH ROAD. I'VE DONE RESEARCH AND CAN ONLY ASSUME IT HAS SOMETHING TO DO WITH THE EPS SYSTEM.

2018 SILVERADO CREW CAB LT HAS HAD A STIFF STEERING ISSUE FOR OVER A MONTH NOW. HAS 11 THOUSAND MILES. CARRIED TO LYNN LAYTON CHEVROLET THE FIRST TIME, FOUND 0 ISSUES. CARRIED BACK A COUPLE OF DAYS LATER, SERVICE MANAGER DROVE THE TRUCK AND SAID HE EXPERIENCED THE STIFFNESS WHILE DRIVING. THEY REPLACED THE BATTERY STATING THEIR WAS A DEAD CELL IN THE BATTERY WHEN I'VE NEVER HAD ANY PROBLEMS WITH STARTING VEHICLE OR DIMMING LIGHT. I PICKED THE TRUCK UP AGAIN STILL HAS SAME STEERING STIFFNESS WHILE DRIVING AND TURNING RIGHT AND LEFT. TOOK THE TRUCK BACK A THIRD TIME THE SAME DAY AS MY SECOND ATTEMPT TO FIX AND LYNN LAYTON CHEVROLET IN DECATUR, ALABAMA STILL HAS MY VEHICLE. SERIOUSLY CONSIDER TRADING AT THIS POINT TO AVOID ANY MORE CONFLICT.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL AND THE STEERING WHEEL RETURNED TO NORMAL. THE CONTACT CALLED CHEVROLET OF WEST (225 M W PKWY, WEST, TX 76691) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,759.

TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED AND CAUSED THE STEERING WHEEL TO BE EXTREMELY TIGHT. THE STEERING WHEEL HAD TO BE MANUALLY MANEUVERED FROM RIGHT TO LEFT WITH DIFFICULTY. THE EPS INDICATOR FLASHED A WARNING EACH TIME AFTER THE FAILURE OCCURRED. THE CONTACT HAD TO APPLY FORCE TO MANEUVER THE STEERING WHEEL TO ENSURE THAT THE VEHICLE WAS SAFELY DRIVEN. THE DEALER (LINDNER CHEVROLET, 2805 FREMONT DR, CAON CITY, CO 81212, 1-719-315-1390) WAS NOTIFIED AND THE VEHICLE WAS LEFT AT THE DEALER FOR OVER A MONTH FOR TEST DRIVING AND DIAGNOSTIC TESTING. THE DEALER PROVIDED A LOANER VEHICLE WHILE SERVICING THE VEHICLE. THE MANUFACTURER WAS CONTACTED MORE THAN TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

DRIVING AT HIGHWAY SPEED HOLDING THE STEERING WHEEL STRAIGHT THE TRUCK WILL MOVE QUICKLY TO THE LEFT LANE SOME TIME AND THEN OTHER TIMES TO THE FAR OUTSIDE OF THE RIGHT LANE. ALSO I HAVE HAD IT MOVE ALL THE WAY TO LEFT LANE AND THE ALL THE WAY BACK ACROSS THE RIGHT LANE TO OFF THE ROAD. HAVE NOTICE AS WELL THAT YOU CAN BE TURNING THE STEERING WHEEL TO THE RIGHT AND THE TRUCK IS STILL GOING TO THE LEFT. WHEN DRIVING IN A CURVE AND COMING BACK TO CENTER FROM THE RIGHT IT WILL SNAP BACK REALLY FAST NOT NICE AND EASY LIKE FROM THE LEFT. THE TRUCK HAS DONE THIS FROM DAY ONE I HAVE TRIED TO GET GM TO FIX IT BUT THE SAY THERE NOTHING WRONG I HAVE DROVE 7 OTHER TRUCK LIKE MINE AND THEY ALL HAD LIKE THERE SHOULD THE DRIVE STRAIGHT DOWN THE ROAD.