NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
711 reports14,700 miles · Aug 7, 2018
Visibility/wiper
BOUGHT THIS 2017 SILVERADO IN FEB. 2017 DIDN'T NOTICE THE VERTICAL SCRATCHES IN THE WINDSHIELD UNTIL THE SUN HIT IT JUST RIGHT. THE DEALERSHIP DETERMINED IT WAS A FACTORY DEFECT AND REPLACED IT QUICKLY NO PROBLEM. AT ABOUT 13,000 MILES I NOTICED THAT THE EW WINDSHIELD HAD SCRATCHES LEFT BY THE WIPER BLADES. WHERE THE BLADES REVE…
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BOUGHT THIS 2017 SILVERADO IN FEB. 2017 DIDN'T NOTICE THE VERTICAL SCRATCHES IN THE WINDSHIELD UNTIL THE SUN HIT IT JUST RIGHT. THE DEALERSHIP DETERMINED IT WAS A FACTORY DEFECT AND REPLACED IT QUICKLY NO PROBLEM. AT ABOUT 13,000 MILES I NOTICED THAT THE EW WINDSHIELD HAD SCRATCHES LEFT BY THE WIPER BLADES. WHERE THE BLADES REVERSE DIRECTION THE WINDSHIELD IS SCRATCHED SO BAD IT APPEARS MILKY. I TOOK IT TO THE DEALER TO SEE ABOUT GETTING IT REPLACED AND WAS TOLD BY THE SERVICE MANAGER THAT THEY COULDN'T DO IT WITHOUT AN OKAY FROM GM. I CONTACTED GM'S DIRECTLY. AFTER THEY TALKED TO THE DEALERSHIP THEY TOLD ME THAT THE SCRATCHES WERE MY FAULT FOR " USING THE WIPERS WITHOUT WASHER SOLUTION" I HAVE NEVER EVER TURNED THE WIPERS ON WITHOUT PRESSING THE WASHER BUTTON FIRST PERIOD. I WAS TOLD BY THE DEALER THAT HE CALLED AND LEFT MESSAGES WITH THE GM CUSTOMER SERVICE REP. AND SHE HAS NOT RETURNED HIS CALLS. YESTERDAY WHILE DRIVING ON A WINDING ROAD THE SUN HIT THE SCRATCHES JUST RIGHT CAUSING ME TEMPORARILY TO LOSE SIGHT OF THE ROAD. I WAS A LIFELONG GM CUSTOMER NOT ANYMORE!!!!
NHTSA ODI #11118414
15,500 miles · Jul 29, 2018
Electrical SystemEngineUnknown Or OtherFireInjury
WHILE I WAS DRIVING ON THE HIGHWAY, APPROXIMATELY 55MPH; THE CHECK ENGINE LIGHT CAME ON; SMELLED LIKE PLASTIC BURNING AT THE SAME TIME; I WAS ABLE TO STOP ON EXIT RAMP AS THICK BLACK SMOKE FILLED THE INSIDE. GOOD SAMARITANS HELPED ME GET OUT AS FLAMES WERE IGNITED UNDER THE HOOD. SEVERAL LIKE MINI EXPLOSIONS ACCOMPANIED THE FLAM…
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WHILE I WAS DRIVING ON THE HIGHWAY, APPROXIMATELY 55MPH; THE CHECK ENGINE LIGHT CAME ON; SMELLED LIKE PLASTIC BURNING AT THE SAME TIME; I WAS ABLE TO STOP ON EXIT RAMP AS THICK BLACK SMOKE FILLED THE INSIDE. GOOD SAMARITANS HELPED ME GET OUT AS FLAMES WERE IGNITED UNDER THE HOOD. SEVERAL LIKE MINI EXPLOSIONS ACCOMPANIED THE FLAMES.
NHTSA ODI #11114421
4,000 miles · Jul 9, 2018
Structure
PAINT CHIPPING OUT OFF NOWHERE.. MINI BLEMISHES WHERE PAINT IS JUST COMING OFF IN SPOTS NO DEALER ASSISTANCE
NHTSA ODI #11110296
1,000 miles · Jun 23, 2018
Electronic Stability Control (esc)Service BrakesSteering
FOR NO APPARENT REASON THE STABILITRACK SERVICE INDICATOR WILL ACTIVATE IN A VARIETY OF SETTINGS, IE LOW SPEED ON A ROAD, HIGH SPEED ON AN INTERSTATE, PARKED IN A PARKING, ETC. I HAVE TAKEN THE VEHICLE TO OUR LOCAL GMC DEALER AND THEY ARE UNABLE TO REPLICATE THE ISSUE OR LOCATE A CODE THAT IS OCCURRING WHEN THIS WARNING INDICAT…
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FOR NO APPARENT REASON THE STABILITRACK SERVICE INDICATOR WILL ACTIVATE IN A VARIETY OF SETTINGS, IE LOW SPEED ON A ROAD, HIGH SPEED ON AN INTERSTATE, PARKED IN A PARKING, ETC. I HAVE TAKEN THE VEHICLE TO OUR LOCAL GMC DEALER AND THEY ARE UNABLE TO REPLICATE THE ISSUE OR LOCATE A CODE THAT IS OCCURRING WHEN THIS WARNING INDICATOR ACTIVATES; THIS OCCURRED LAST WEEK AND AS RECENTLY AS THIS MORNING WHILE I WAS DRIVING TO WORK
NHTSA ODI #11103532
9,000 miles · Jun 22, 2018
Electrical SystemPower TrainUnknown Or Other
FRONT BUMPER SENSORS NOT WORKING AS DESIGNED, TRANSMISSION HARD SHIFTING IN LOW GEARS (CITY STREETS AND HIGHWAY), CLOCK TIME CHANGING ON IT'S ON BY 15 MIN (STATIONARY), SPEED DISPLAY NOT FUNCTIONING (ON HIGHWAY AND CITY STREETS), WINDOWS GOING UP AND DOWN ON THEIR OWN (STATIONARY, IN MOTION), GPS WILL NOT COMPLETE TRIP DIRECTION…
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FRONT BUMPER SENSORS NOT WORKING AS DESIGNED, TRANSMISSION HARD SHIFTING IN LOW GEARS (CITY STREETS AND HIGHWAY), CLOCK TIME CHANGING ON IT'S ON BY 15 MIN (STATIONARY), SPEED DISPLAY NOT FUNCTIONING (ON HIGHWAY AND CITY STREETS), WINDOWS GOING UP AND DOWN ON THEIR OWN (STATIONARY, IN MOTION), GPS WILL NOT COMPLETE TRIP DIRECTIONS (HIGHWAY), BLUE TOOTH FUNCTION LOSSES CALLS OR HAS STATIC INTERFERENCE (CITY STREETS, STATIONARY AND HIGHWAY)
NHTSA ODI #11103511
3,200 miles · Jun 11, 2018
SuspensionCrash
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE LOWER CONTROL ARM FRACTURED, WHICH CAUSED THE FRONT PASSENGER WHEEL TO BECOME DETACHED. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WA…
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TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE LOWER CONTROL ARM FRACTURED, WHICH CAUSED THE FRONT PASSENGER WHEEL TO BECOME DETACHED. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE DRIVER'S SIDE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO BENNETT CHEVROLET IN EGG HARBOR TOWNSHIP, NEW JERSEY, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V256000 (SUSPENSION) A FEW DAYS AFTER THE CRASH. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,200.
NHTSA ODI #11101147
18,000 miles · May 28, 2018
Electrical SystemPower TrainFire
VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AFTER BEING DRIVEN FOR APPROXIMATELY 15 MINUTES. WHEN RETURNING TO THE VEHICLE 10 MINUTES AFTER PARKING IT, THE VEHICLE STARTER WAS ATTEMPTING TO START THE VEHICLE DESPITE NO REMOTE START OR ONSTAR APP BEING ACTIVATED TO START THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO …
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VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT AFTER BEING DRIVEN FOR APPROXIMATELY 15 MINUTES. WHEN RETURNING TO THE VEHICLE 10 MINUTES AFTER PARKING IT, THE VEHICLE STARTER WAS ATTEMPTING TO START THE VEHICLE DESPITE NO REMOTE START OR ONSTAR APP BEING ACTIVATED TO START THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START, EVEN AFTER I UNLOCKED THE VEHICLE WITH MY KEY FOB, INSERTED THE KEY INTO THE IGNITION, AND ATTEMPTING TO START THE VEHICLE AND TURN OFF THE KEY. THE VEHICLE CONTINUED TO ATTEMPT TO CRANK AND START AND I SMELLED A STRONG ELECTRICAL BURNING SMELL. I THEN SAW BLUE/GREYISH SMOKE COMING FROM THE PASSENGER SIDE WHERE THE HOOD MEETS THE WINDSHIELD. I THEN GATHERED MY BELONGINGS FROM THE TRUCK AND WATCHED FROM A SAFE DISTANCE. AFTER THE SMOKE, THE TRUCK NO LONGER ATTEMPTED TO CRANK OR START ITSELF AND THE SMOKE WAS GONE WITHIN 5 MINUTES, ALTHOUGH THERE WERE SMALL INSTANCES OF SMOKE OVER THE NEXT 15 MINUTES. THE TRUCK WAS PUT ON A FLATBED TOW TRUCK FOR FURTHER DIAGNOSIS AT THE LOCAL CHEVROLET DEALERSHIP. INITIAL DIAGNOSIS INDICATED THAT THE "STARTER HAD CONSUMED ITSELF" AND WAS THE CAUSE OF THE SMOKE I SAW, BUT NO FURTHER INFORMATION WAS AVAILABLE. IT WAS QUITE SCARY TO HAVE A TRUCK ATTEMPT TO START ITSELF WITH A SMALL ELECTRICAL SHORT/FIRE AS A RESULT WITHOUT A KEY BEING NEEDED.
NHTSA ODI #11098363
24,000 miles · May 9, 2018
Power Train
TRANSMISSION ABRUPTLY SHIFTING. FEEL LIKE THE TRUCK IS BEING HIT BY ANOTHER VEHICLE. I DON'T KNOW WHEN IT'S GONNA DO IT BUT WHEN IT DOES, ITS SCARY. THE OTHER DAY WHILE TRYING TO BACK UP INTO MY DRIVE WAY, THE WOULD NOT MOVE WHEN I PUSHED ON THE PEDAL. THEN ON IT'S OWN, THE TRUCK BURNED RUBBER BACKWARDS WHEN I TOOK MY FOOT OFF O…
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TRANSMISSION ABRUPTLY SHIFTING. FEEL LIKE THE TRUCK IS BEING HIT BY ANOTHER VEHICLE. I DON'T KNOW WHEN IT'S GONNA DO IT BUT WHEN IT DOES, ITS SCARY. THE OTHER DAY WHILE TRYING TO BACK UP INTO MY DRIVE WAY, THE WOULD NOT MOVE WHEN I PUSHED ON THE PEDAL. THEN ON IT'S OWN, THE TRUCK BURNED RUBBER BACKWARDS WHEN I TOOK MY FOOT OFF OF THE GAS PEDAL. I ALMOST DROVE INTO MY GARAGE! THIS TRUCK IS NOT SAFE AND NEEDS TO BE REMOVED FROM SERVICE! THIS IS AN ONGOING PROBLEM THAT YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN DURING YOU DRIVE.
NHTSA ODI #11092766
Mileage unknown · Apr 23, 2018
Exterior Lighting
AT NIGHT WHEN SHIFT CAR INTO REVERSE THE CAMERA DISPLAY IN THE DASH IS SO BRIGHT IT BLINDS THE DRIVER, AND THERE IS NO ADJUSTMENT
NHTSA ODI #11089728
5,600 miles · Apr 21, 2018
Exterior Lighting
HEADLIGHTS ARE NOT VERY GOOD AT ALL. I HAVE ADJUSTED THEM AND THEN OTHER DRIVERS BRIGHT LIGHT ME. I'VE TRIED EVERYTHING TO BE ABLE TO SEE BETTER AT NIGHT BUT NOTHING HAS WORKED FOR ME.
NHTSA ODI #11089217
Official recalls
6Oct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence & remedy
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional source detail variants (3)
Service Brakes
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Sep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence & remedy
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Aug 3, 2017
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: If the instructions are missing from the owner's manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge. The recall began on September 25, 2017. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 17307.
Jul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Apr 28, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Consequence & remedy
Consequence: Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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