FEW CRACKS ON DASHBOARD WORRIED ABOUT ONE CRACK ABOVE THE PASSENGER AIR BACK I DID CALL GM NOTHTING HAPPEN.
2012 Chevrolet Silverado 1500
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 Chevrolet Silverado 1500 do not stand out strongly from the model-year median of 525.
About this comparison →How this year compares
Owner complaints by model year
Compare all Silverado 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
122 reports with mileage · 94 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
216 reportsDASH CRACKED BEHIND INSTRUMENT PANEL AT APPROXIMATELY 60,000 MILES. CONCERNED ABOUT SHRAPNEL SHOULD AIR BAGS DEPLOY....THIS IS A COMMON PROBLEM FROM 2007-2013.
MY TRUCK SHOULD HAVE NO ISSUES AS I FOLLOW THE MAINTENANCE SCHEDULE AND TAKE GOOD CARE OF MY VEHICLE BUT IT HAS HAPPENED TWICE WHERE I WAS IN THE MIDDLE OF THE INTERSTATE WHEN MY VEHICLE DISPLAYED THE CHECK ENGINE LIGHT, TRACTION OFF, STABILTRAC OFF, THE AIRVENTS STOPPED BLOWING COOL AIR AND RELEASED HUMIDITY, BRAKES WERE NOT FU…
Read full complaint
MY TRUCK SHOULD HAVE NO ISSUES AS I FOLLOW THE MAINTENANCE SCHEDULE AND TAKE GOOD CARE OF MY VEHICLE BUT IT HAS HAPPENED TWICE WHERE I WAS IN THE MIDDLE OF THE INTERSTATE WHEN MY VEHICLE DISPLAYED THE CHECK ENGINE LIGHT, TRACTION OFF, STABILTRAC OFF, THE AIRVENTS STOPPED BLOWING COOL AIR AND RELEASED HUMIDITY, BRAKES WERE NOT FUNCTIONING PROPERLY (HARD TO ACTUALLY BREAK), STEERING WHEEL/POWER STEERING WAS MALFUNCTIONING MAKING IT ALMOST IMPOSSIBLE TO TURN OR GET OUT OF TRAFFIC AND IT SEEMS THE VEHICLE JUST DECIDED TO SUDDENLY STALL WHILE IN MOTION. I WAS VERY LUCKY DUE TO SUDDEN HIGH RISK OF A VEHICLE CRASH AND WAS ABLE TO PULL OVER WITHOUT GETTING ANYONE HURT. I TURNED THE VEHICLE OFF ONCE I GOT IN PARK AND LOOKED UNDER THE HOOD, EVERYTHING WAS FINE SHOWING NO ISSUES BUT I WENT TO START THE VEHICLE AND IT DID NOT CRANK OR TRY TO TURN OVER BUT ALL ELECTRONICS/LIGHTS WERE STILL WORKING. I CHECK ALL FLUID LEVELS, ALL WAS FINE AND THEN I WENT TO TRY ONE MORE TIME TO START THE VEHICLE. TO MY SURPRISE, IT STARTED UP JUST FINE AND WITH ONLY THE CHECK ENGINE LIGHT ON AND NOT READING ANY OTHER MESSAGES. ALL FUNCTIONS WERE WORKING PROPERLY BUT I WAS TOO SCARED TO GO ANYWHERE WITHOUT HAVING AN IDEA WHAT JUST HAPPENED. I WENT TO THE CLOSEST TRUSTED AUTO PLACE THAT WOULD BE ABLE TO USE A SCANNER TO FIND THE TROUBLE CODES OF MY CHECK ENGINE LIGHT. THE CODE WAS FOR A MALFUNCTION WITH THE INTERNAL CONTROL MODULE (CODE: P0601). THIS HAS HAPPENED TO ME TWICE IN THE LAST WEEK AND ITS VERY SCARY TO FEEL AT RISK FOR A SUDDEN MALFUNCTION TO CAUSE A CRASH. AFTER RESEARCHING, I NOTICED THAT THERE WAS A RECALL BULLETIN NO: 14515B, THAT HAD COVERED PRETTY MUCH THE SAME ISSUES AND FOR MY VEHICLE'S YEAR/MODEL. MY VIN DIDN'T REGISTER FOR ANY RECALLS, I DON'T UNDERSTAND HOW OTHER VEHICLES ARE GETTING QUALIFIED IN ORDER TO PREVENT THE SAME ISSUES I'M EXPERIENCING. *TR
DASHBOARD HAS DEVELOPED CRACKS IN CERTAIN AREAS, INCLUDING AROUND THE PASSENGER AIRBAG, AND THE MIDDLE SECTION IS FLIMSY AND ABLE TO BE PULLED UP OR PUSHED DOWN.
I FOUGHT GM ON THIS FOR 7 MONTHS. AND DID SO 30 DAYS FROM MY PURCHASE DATE. WHEN I SLOW DOWN MY TRUCK MAKES A HORRIBLE CLUNKING NOISE. AND WILL REV UP IN A SENSE AND PUSH YOU FORWARD. MOST OF THE TIME IT'S ONLY PROBABLY A FOOD BUT OTHER TIMES I HAS CAUSED ME TO GO THROUGH STOP SIGNS. LUCKILY NO ONE IS THERE BUT I FEAR THAT WHEN …
Read full complaint
I FOUGHT GM ON THIS FOR 7 MONTHS. AND DID SO 30 DAYS FROM MY PURCHASE DATE. WHEN I SLOW DOWN MY TRUCK MAKES A HORRIBLE CLUNKING NOISE. AND WILL REV UP IN A SENSE AND PUSH YOU FORWARD. MOST OF THE TIME IT'S ONLY PROBABLY A FOOD BUT OTHER TIMES I HAS CAUSED ME TO GO THROUGH STOP SIGNS. LUCKILY NO ONE IS THERE BUT I FEAR THAT WHEN I HAVE MY FIANCE AND 3 KIDS IN THE TRUCK I MAY GET PUSHED FORWARD AND T BONED. OR I MAY GO INTO SOMEONE IN FRONT OF ME. OR INTO A FENCE. AND THEY SAY IT'S NORMAL EVERY TIME. BUT IT'S GETTING WORSE AND MY THING IS IS IF IT'S NORMAL.. THEN IT'S A SERIOUS ISSUE. I HAVE READ REVIEWS ABOUT OTHER PEOPLE HAVING THE SAME ISSUE. THIS SHOULD BE RECALLED. IT'S NOT SAFE AND DEFINITELY NOT PRACTICAL. THEY SAY IT HAS SOMETHING TO DO WITH MY 6 SPEED. BUT I FOUGHT GM AND HE PLACE I BOUGHT IT FROM FOR MONTHS AND MONTHS. STARTING FROM REPAIRS ON MY TRUCK THAT WAS PROMISED TO BE FIXED TO THIS TRANSMISSION ISSUE AND THEM CLAIMING THEY FIXED IT WITH SOME SENSOR. THEN LYING SAYING THEY NEVER FIXED ANYTHING WHEN GM QUESTIONED THEM. LUCKILY I HAD SOMEONE THAT WORKED THERE THAT FELT BAD FOR ME SO HE GAVE ME ALL THE INFO I NEEDED. ALL IN ALL GM ENDED UP GIVING ME A BUMPER TO BUMPER GM WARRANTY FOR 4YRS. FOR A PROBLEM THEY CLAIM WAS NORMAL. THAT'S GENEROUS OF THEM. BUT IT'S GETTING WORSE AND I'M SCARED FOR MY FAMILIES SAFETY.
I WENT OUT TO MY TRUCK ON 10/15/2016 TO NOTICE A CRACK IN MY DASHBOARD BETWEEN THE AIRBAG AND THE VENT. SINCE THEN I HAVE MADE SEVERAL CALLS TO STARTING WITH THE DEALERSHIP I BOUGHT MY TRUCK FROM. I EXPLAINED TO THEM WHAT WAS GOING ON TO ONLY BE TOLD THERE WAS NOTHING THEY CAN DO UNDER THE FACTORY WARRANTY. I CAN HOWEVER PAY …
Read full complaint
I WENT OUT TO MY TRUCK ON 10/15/2016 TO NOTICE A CRACK IN MY DASHBOARD BETWEEN THE AIRBAG AND THE VENT. SINCE THEN I HAVE MADE SEVERAL CALLS TO STARTING WITH THE DEALERSHIP I BOUGHT MY TRUCK FROM. I EXPLAINED TO THEM WHAT WAS GOING ON TO ONLY BE TOLD THERE WAS NOTHING THEY CAN DO UNDER THE FACTORY WARRANTY. I CAN HOWEVER PAY OUT OF MY POCKET FOR A NEW DASHBOARD INSTALLED. NOW I FIND THIS AGGRAVATING AS THIS IS NOT SOMETHING I DID NOR WAS THE VEHICLE INVOLVED IN AN ACCIDENT. IT HAS SIMPLY BEEN SITTING IN MY DRIVEWAY!!! I THEN CALLED A BODY SHOP TO SEE IF THERE WAS ANYTHING THEY CAN DO, IT WAS THEN I WAS INFORMED THAT THIS IS A COMMON ISSUE FOR CHEVY AND THAT THIS CRACK WILL CONTINUE TO SPIDER OUT AND EVENTUALLY SPREAD!!!!! THEY CAN FIX IT BUT UNLESS I REPLACE THE WHOLE DASHBOARD THEY WILL NOT WARRANTY IT!!!! BUT AGAIN I WOULD HAVE TO PAY FOR THIS OUT OF MY POCKET. I THEN RESEARCHED ONLINE TO SEE IF EXACTLY HOW MANY CASES THERE ARE OUT THERE INVOLVING DASHBOARD CRACKS, COME TO FIND OUT THERE WAS A LAWSUIT AGAINST CHEVY FOR THIS EXACT REASON. IF CHEVY HAS THIS MANY COMPLAINTS AND IS AWARE OF THE DASHBOARD CRACKING WHY AREN'T THEY TRYING TO FIX THE PROBLEM AND OFFER A RESOLUTION! THIS CONCERNS ME AS THIS IS NEAR THE AIRBAG, COULD THIS CAUSE HARM TO THE DRIVER OR THE PASSENGERS IF THE AIRBAG WERE TO DEPLOY???????????
MY 2012 1500 SILVERADO'S, DASH HAS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDE, PURCHASED LATE 2012 ONLY 40 K MILES, NO ACCIDENTS OR REASONS FOR CRACKS OTHER THAN FAULTY MATERIAL USE FOR DASH.
CRACK IN THE DASH AT THE CORNER OF AIRBAG AND ANOTHER AT THE STEERING CONCOLE
MY DASHBOARD HAS CRACKED AROUND THE PASSENGER AIRBAG AND SEVERAL OTHER CRACKS HAVE FORMED.
MY 2012 CHEVROLET SILVADO HAS A CRACK AROUND THE AIRBAG. THERE HAS BEEN NO WRECK JUST HAPPEN. IT ALSO HAS A CRACK ON THE OTHER SIDE OF THE DASH.
Official recalls
221V051000 · Air Bags:frontal:passenger Side:inflator Module
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
21V054000 · Air Bags:frontal:passenger Side:inflator Module
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Illustration