THIS IS A KNOWN ISSUE TO CHEVROLET AS THEY HAVE RECALLED SEVERAL OTHER MAKES AND MODELS DUE TO A FAULTY BODY CONTROL MODULE. THE STEERING PUMP NEEDED TO BE CHANGED, WHEN THE BATTERY WAS UNCONNECTED THEN RECONNECTED, THE BCM FAULTED, RESULTING IN A COMPLETE LOCK OUT OF THE VEHICLE. THE VEHICLE THEN NEEDED TO BE TOWED AWAY BECAU…
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THIS IS A KNOWN ISSUE TO CHEVROLET AS THEY HAVE RECALLED SEVERAL OTHER MAKES AND MODELS DUE TO A FAULTY BODY CONTROL MODULE. THE STEERING PUMP NEEDED TO BE CHANGED, WHEN THE BATTERY WAS UNCONNECTED THEN RECONNECTED, THE BCM FAULTED, RESULTING IN A COMPLETE LOCK OUT OF THE VEHICLE. THE VEHICLE THEN NEEDED TO BE TOWED AWAY BECAUSE THE KEY WAS LOCKED IN THE IGNITION. TWO WEEKS AND $1000 LATER, STILL NO VEHICLE AND CHEVY DOESN'T WANT TO HEAR ANYTHING. THEY KEEP SAYING, SORRY BUT THIS IS NOT ONE OF THE VEHICLES THAT WAS RECALLED. ALTHOUGH OTHER BCMS HAVE BEEN RECALLED, NOT THIS ONE. AND THEY KEEP REPEATING THIS. IT ISN'T A NEW PROBLEM, IF YOU CHECK SITES ON THE INTERNET, IT'S VERY COMMON. I THINK THEY SHOULD BE HELD RESPONSIBLE FOR THEIR NEGLIGENCE. *TR
NHTSA ODI #10485320
Mileage unknown · Dec 27, 2011
Electrical SystemVisibility
I WOULD LIKE TO RAISE CONCERN FOR A REAR DEFROSTER FAILURE ON 06+ MONTE CARLO'S AS WELL AS IMPALA'S. THERE IS A FAULTY CONNECTOR IN THE IN LINE FUSE BOX CAUSING A MAJOR FIRE HAZARD. I HAVE SEEN MANY PEOPLE RAISE THIS ISSUE AS A VERY DANGEROUS FIRE HAZARD ONLINE, WONDERING WHY THEY SEE RECALLS FOR REAR DEFROSTER ISSUES WITHOUT A …
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I WOULD LIKE TO RAISE CONCERN FOR A REAR DEFROSTER FAILURE ON 06+ MONTE CARLO'S AS WELL AS IMPALA'S. THERE IS A FAULTY CONNECTOR IN THE IN LINE FUSE BOX CAUSING A MAJOR FIRE HAZARD. I HAVE SEEN MANY PEOPLE RAISE THIS ISSUE AS A VERY DANGEROUS FIRE HAZARD ONLINE, WONDERING WHY THEY SEE RECALLS FOR REAR DEFROSTER ISSUES WITHOUT A FIRE HAZARD YET NOTHING FOR THIS DANGEROUS ISSUE. IT CAUSES MAJOR BURNING ON THE WIRE AND PLASTIC FUSE BOX. THE CONCERN WOULD BE WHEN WE LOSE A LIFE IN A CAR FIRE SIMPLY BECAUSE OF THEIR NEGLIGENCE ON THIS ISSUE. I HOPE IT DOESN'T TAKE THE LOSS OF A LIFE OR WORSE LIFE OF A CHILD TO MAKE THEM GET IN GEAR WITH THIS. *TR
NHTSA ODI #10441385
56,000 miles · Sep 30, 2010
Electrical System
CAN'T REMOVE KEYS FROM IGNITION ONCE I TURN OFF CAR. *TR
NHTSA ODI #10358479
26,500 miles · Mar 7, 2010
Electrical SystemTires
STARTED GETTING A "SERVICE TIRE MONITERING SYSTEM " MESSAGE WHEN CAR WAS PLACED IN DRIVE. *TR
NHTSA ODI #10317537
29,000 miles · Nov 21, 2008
Electrical SystemExterior LightingVisibility
TL*THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATORS FLICKERED ALONG WITH THE HEADLIGHTS WHEN THE VEHICLE WAS STOPPED. AFTER THREE ATTEMPTS TO REPAIR THE FAILURE, THE MANUFACTURER WAS ABLE TO LOCATE THE CAUSE OF THE FAILURES. GENERAL MOTORS STATED THAT THE FAILURES WERE NOR…
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TL*THE CONTACT OWNS A 2006 CHEVROLET MONTE CARLO. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATORS FLICKERED ALONG WITH THE HEADLIGHTS WHEN THE VEHICLE WAS STOPPED. AFTER THREE ATTEMPTS TO REPAIR THE FAILURE, THE MANUFACTURER WAS ABLE TO LOCATE THE CAUSE OF THE FAILURES. GENERAL MOTORS STATED THAT THE FAILURES WERE NORMAL. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 32,000. UPDATED 12-15-08 *BF THE PASSENGER SIDE MIRROR NEEDED TO BE REPLACED. UPDATED 12/17/08. *JB
NHTSA ODI #10249509
70,000 miles · Jul 22, 2008
Electrical System
CAR BEGIN TO HAVE DIFFICULTY GOING INTO PARK AND ALLOWING THE IGNITION KEY TO BE REMOVED. WITHIN 1 MONTH CAR NOW WILL NOT GO INTO PARK AT ALL WITHOUT MANUALLY GOING UNDER THE HOOD AND MOVING THE SHIFT CABLE. SINCE THE CAR REMAINS VERY HOT UNDERNEATH THE HOOD FOR A WHILE THIS IS VERY DANGEROUS, ESPECIALLY FOR A WOMAN, BUT NECESS…
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CAR BEGIN TO HAVE DIFFICULTY GOING INTO PARK AND ALLOWING THE IGNITION KEY TO BE REMOVED. WITHIN 1 MONTH CAR NOW WILL NOT GO INTO PARK AT ALL WITHOUT MANUALLY GOING UNDER THE HOOD AND MOVING THE SHIFT CABLE. SINCE THE CAR REMAINS VERY HOT UNDERNEATH THE HOOD FOR A WHILE THIS IS VERY DANGEROUS, ESPECIALLY FOR A WOMAN, BUT NECESSARY TO REMOVE YOUR KEYS FROM THE IGNITION AND TO PUT YOUR KEYS INTO PARK. *TR
NHTSA ODI #10235386
Mileage unknown · Jan 25, 2008
Electrical SystemTires
WE HAVE A 2006 CHEVY MONTE CARLO WHICH WE BOUGHT IN MARCH OF 2007 WITH 25 MILES ON IT FROM MAROONE CHEVROLET IN FORT LAUDERDALE FLORIDA AFTER ABOUT 6 MONTHS THE " SERVICE TIRE MONITORING SYSTEM " LIGHT WOULD CONTINUOUSLY COME ON. WE TOOK CAR INTO MAROONE IN PEMBROKE PINES AT LEAST 5 TIMES AND EVERY TIME WAS TOLD IT WAS FIXED ..N…
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WE HAVE A 2006 CHEVY MONTE CARLO WHICH WE BOUGHT IN MARCH OF 2007 WITH 25 MILES ON IT FROM MAROONE CHEVROLET IN FORT LAUDERDALE FLORIDA AFTER ABOUT 6 MONTHS THE " SERVICE TIRE MONITORING SYSTEM " LIGHT WOULD CONTINUOUSLY COME ON. WE TOOK CAR INTO MAROONE IN PEMBROKE PINES AT LEAST 5 TIMES AND EVERY TIME WAS TOLD IT WAS FIXED ..NEEDLESS TO SAY TO THIS DAY 1-25-08 IT IS STILL ON WE ARE TAKING IT TO THE DEALER IN THE MORNING AGAIN WHY I HAVE NO IDEA ! AS OF THIS TIME NOTHING IS BEING FIXED AND WE ARE BEING TOLD IT IS ~ IT IS VERY FRUSTRATING AND HURTFUL BEING LIED TO TIME AFTER TIME . *TR
NHTSA ODI #10215961
11,089 miles · Oct 17, 2006
Air BagsElectrical SystemEquipment
2006 MONTE CARLO HAS HAD PROBLEMS WITH THE SEAT BELT AND AIR BAG FAILURE. *TS THE AIR BAG LIGHT ILLUMINATED. DIAGNOSTICS WERE RUN BUT NO PROBLEMS WERE FOUND. WHEN THE AIR BAGS FAILED, THIS CAUSED AN ISSUE WITH THE ONSTAR SYSTEM. THE AIR BAG LIGHT WAS ON WHILE SOMEONE WAS SITTING IN THE PASSENGER SEAT. THIS MEANT THAT THE A…
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2006 MONTE CARLO HAS HAD PROBLEMS WITH THE SEAT BELT AND AIR BAG FAILURE. *TS THE AIR BAG LIGHT ILLUMINATED. DIAGNOSTICS WERE RUN BUT NO PROBLEMS WERE FOUND. WHEN THE AIR BAGS FAILED, THIS CAUSED AN ISSUE WITH THE ONSTAR SYSTEM. THE AIR BAG LIGHT WAS ON WHILE SOMEONE WAS SITTING IN THE PASSENGER SEAT. THIS MEANT THAT THE AIR BAG WAS NOT ACTIVATED. THE SEAT BELT INDICATOR LIGHT ILLUMINATED. THE DEALER REPLACED AND REPROGRAMMED THE SDM. THE ONSTAR SYSTEM HAD BEEN REPLACED ONCE. THE AIR CONDITIONER HAS BEEN REPLACED ONCE. THE KEYLESS ENTRY SYSTEM HAS BEEN REPLACED AND REPROGRAMMED NUMEROUS TIMES. THERE HAS ALSO BEEN A PROBLEM WITH THE TRACTION CONTROL SYSTEM NOT FUNCTIONING. *NM
NHTSA ODI #10172235
800 miles · Feb 24, 2006
Electrical System
DT*: THE CONTACT STATED THE DASH PANEL INSTRUMENT CLUSTER WAS POORLY LIGHTED AND THERE WAS LIMITED VISIBILITY WHILE DRIVING IN THE DAYLIGHT. THE VEHICLE WAS SEEN BY A SERVICE DEALER ON A BRIGHT DAY, THEREFORE THE PANEL WAS VISIBLE AND THE DEALER COULD NOT DUPLICATE THE PROBLEM. HOWEVER, IN CLOUDY CONDITIONS THE GAUGES ARE NOT…
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DT*: THE CONTACT STATED THE DASH PANEL INSTRUMENT CLUSTER WAS POORLY LIGHTED AND THERE WAS LIMITED VISIBILITY WHILE DRIVING IN THE DAYLIGHT. THE VEHICLE WAS SEEN BY A SERVICE DEALER ON A BRIGHT DAY, THEREFORE THE PANEL WAS VISIBLE AND THE DEALER COULD NOT DUPLICATE THE PROBLEM. HOWEVER, IN CLOUDY CONDITIONS THE GAUGES ARE NOT VISIBLE AT ALL.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
2006 Chevrolet Monte Carlo Problems, Complaints & Recalls | Skip That Year
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