2024 Chevrolet Malibu

The rear camera frequently does not work when the vehicle is put into reverse. This creates a major safety concern and makes it difficult for me, especially as an older driver, to safely back out of parking spaces and avoid hitting someone or something. The rear camera is an important safety feature that I rely on daily. I am requesting that the vehicle be properly repaired, or bought back if the issue cannot be permanently fixed.

The backup camera has completely quit working. Only shows a black screen saying “service vision system.” Since it has went out completely about three weeks ago I no longer feel safe backing out of parking spots or driveways, especially when my children are in the car. The car has quite a few blind spots that only the backup camera would show you. The rear vision system started to go in and out about six weeks ago and completely stopped working three weeks ago. I have since taken the car to a GM dealership to have it fixed after finding an open recall on the backup camera. They witnessed the camera malfunction with their own eyes and found the recall themselves, but then relayed to me there was nothing they could do because the recall had not been remedied.

The backup camera is malfunctioning and will not display anything behind me. Just a black screen saying “service vision system.” There are far too many blind spots when it comes to reversing with this car that I feel unsafe when I have to back out of parking spots or driveways. I have taken the vehicle to a GM dealership and they refuse to replace the camera because there is “no remedy” available even though they, themselves seen the camera was inoperable. The camera was going in and out for about three weeks prior to it completely being unusable about three weeks ago.

Camera doesn’t work tire sensor randomly works when it wants to also car keeps saying service esc but when I got to the dealer to show these problems they don’t see any they also told me they can’t fix my camera because there is no remedy or fix for it right now so basically I can’t any help and have been going thru these things since I got this car brand new

The camera intermittently stops working, which makes backing up dangerous—especially since I’m [XXX] [XXX] . I haven’t taken it to the dealer yet because the issue happens unpredictably, and every time I consider going in for repairs, the camera starts working again. I need a reliable solution to fix this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle sometimes will not start when I press the Start Button and press the brakes at the same time. The dashboard will light up with a message that says “Service ESC” followed by “Engine Power is Reduced”. When it does start, I can drive the vehicle for a moment before it does the Engine Power Reduced mode where the car feels like its pulling more. It has done this several times while I’m driving on the highway which often times causes me to have to pull over to the side of the road, or make my way to the slow lane so I can pull into a gas station or somewhere public at the next exit. When the dashboard lights up with “Service ESC”, ALL of the hands on my dashboard (i.e the hands for the speedometer, gas, the car temp AND the RPM) move radically back and forth while the car is driving. Sometimes the speedometer will say 0mph even tho the car is moving. Sometimes I am able to pull over and turn my car off and back on and the lights will go away, but often times this doesn’t solve the problem. In fact, it feels like it only exacerbates the problem because when I shift it into park and then attempt to turn off the vehicle, it says “Shift to Park” even though it IS parked. In fact, this morning when the vehicle wouldn’t start after I tried to start it with the button, I attempted to turn the vehicle off (because the radio would come on and I can see lights on the dashboard, but the vehicle itself won’t start) and it said “Shift to Park” even though it is parked and has been since last night. I contacted the nearest Chevy dealership and they informed me that they have dealt with plenty of these complaints lately. I have not had an inspection completed by the dealership because my extended warranty is up and I do not have the funds to pay for a diagnostic inspection.