2023 Chevrolet Malibu

Subject: Safety Complaint and Request for Assistance – 2023 Chevrolet Malibu Backup Camera Recall To Whom It May Concern, I am the owner of a 2023 Chevrolet Malibu that has been affected by the backup camera recall. The malfunctioning backup camera creates a serious safety hazard for me, my passengers, pedestrians, and other drivers. The backup camera intermittently fails to display properly when the vehicle is placed in reverse. When this occurs, I am unable to clearly see objects, vehicles, or people behind my vehicle as intended by the safety system. This significantly increases the risk of an accident, especially in parking lots, residential areas, and other locations where pedestrians may be present. I purchased this vehicle with the expectation that all safety systems would function reliably. The ongoing issue has caused me concern and has reduced my confidence in the vehicle’s ability to operate safely. A backup camera is an important safety feature, and any failure of this system places drivers and the public at unnecessary risk. Given the seriousness of this recall and the inconvenience and safety concerns it has caused, I respectfully request that Chevrolet review my situation and consider available remedies, including replacement of the vehicle, a vehicle trade-in assistance program, or another appropriate resolution that ensures my safety and restores my confidence in the product. I appreciate your attention to this matter and look forward to a prompt response regarding the options available to address this safety concern. Sincerely, [XXX] [XXX] 2023 Chevrolet Malibu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)