2018 Chevrolet Malibu

TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL WHILE APPROACHING A STOP. THE CONTACT MANAGED TO STEER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO BREDEMANN CHEVROLET (1401 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1485) WHERE IT WAS DIAGNOSED THAT THE STEERING ASSIST SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED. ADDITIONALLY, THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO PETRO CHEVROLET (4012 14TH ST, PASCAGOULA, MS 39567, (228)813-0262) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

MY CAR HAS BEEN IN AND OUT OF THE DEALERSHIP SERVICE DEPARTMENT FOR MONTHS BECAUSE OF A "STICKING" SENSATION IN THE STEERING WHILE DRIVING THE CAR AT HIGHWAYS SPEEDS. THE FIRST TIME I NOTICED THIS ISSUE WAS SHORTLY AFTER BUYING THE CAR IN SEPT OF 2018. DURING A TRIP OUT TO EAST TEXAS I NOTICED THE STEERING WASN'T RESPONDING TO THE SLIGHT ADJUSTMENT I WAS MAKING TO REMAIN IN MY LANE OF TRAFFIC, LIKE IT WAS STUCK OR "TURNED OFF". I HAD TO APPLY A LITTLE GREATER FORCE TO THE STEERING TO REMAIN IN MY LANE OF TRAFFIC AND WHEN I DID I OVERCORRECTED AND ALMOST HIT ANOTHER VEHICLE. THIS HAS BEEN ONGOING FOR MONTHS NOW, EVEN JUST ABOUT A YEAR NOW, AND GM DOESN'T SEEM TO TRULY CARE. THE SERVICE DEPARTMENT AT MY DEALERSHIP HAS DONE SO MANY TESTS ON THE CAR BUT EACH TIME THEY CANNOT SEEM TO DUPLICATE THE ISSUE, OR THAT IS WHAT I'M BEING TOLD AT LEAST. AND EACH TIME I TAKE IT TO THE DEALERSHIP I AM GIVEN ANOTHER GM CAR TO DRIVE AND STRANGELY ENOUGH I DON'T HAVE ANY ISSUE WITH THE LOANER CAR(S) I HAVE DRIVEN THAT HAVE THE ELECTRIC STEERING. THE CAR IS NOT SAFE TO DRIVE ON THE HIGHWAY. THAT'S THE BOTTOM LINE AND GM IS NOT DOING ANYTHING TO ADDRESS IT.

I WAS DRIVING IN THE CITY, HEAVY TRAFFIC, WHEN WITH NO WARNING THE ENGINE LIGHT AND TRACTION LIGHT CAME ON, AND MESSAGE REDUCTION IN POWER ALSO CAME ON. I COULD NOT MOVE FASTER THAN 20 MILES AN HOUR. I OBSTRUCTED TRAFFIC TRYING TO GET OFF THE STREET, AND DRIVERS HONKED AND YELLED TRYING TO AVOID HITTING ME. I PARKED AND TURNED OFF CAR AND RESTARTED TWICE. IT DROVE NORMALLY BUT CHECK ENGINE LIGHT STILL REMAINED ON. I WILL SEE DEALER BUT NO WARNINGS OR ERROR MESSAGES ARE ON NOW. I AM TERRIFIED TO TAKE PASSENGERS OR DRIVE ON THE FREEWAY, OR AT NIGHT.

DURING OPERATIONS WHILE TURNING CAR LOCKED UP; LOST POWER, LOST STEERING. WITH ENGINE RUNNING THE RADIO AND AC SHUT OFF. DRIFTED TO SHOULDER OF ROAD. ILLUMINATED DASH LIGHTS: POWER STEERING DRIVE WITH CARE, TRACTION CONTROL, EMERGENCY BRAKE, ABS LIGHT, TEMP SHOWED COLD, NO GEAR INDICATOR LIGHT. OPERATED CAR LESS THAN 5MPH APPROX. 1/4 MILE AND SHUT ENGINE OFF. DURING OPERATIONS IT SOUNDED AS THOUGH BRAKES WERE ON (SCREECHING/CLANKING). ONCE ENGINE SHUTDOWN STABILITRAK LIGHT ILLUMINATED INTERMITTENTLY WITH POWER STEERING. DOORS WOULD NOT UNLOCK, WINDOWS WOULD NOT GO DOWN (TRAPPED IN VEHICLE 10 MIN). BRAKE PEDAL LOCKED, CAR WOULD NOT START. 45 MIN LATER CAR STARTED. ALL ILLUMINATED LIGHTS CLEARED, CHECK ENGINE LIGHT ILLUMINATED. VEHICLE TOWED TO DEALERSHIP. DEALERSHIP INVESTIGATED. SEVERAL FAULT CODES WERE PRESENT. EACH FAULT CODE PERTAINED TO VEHICLES COMMUNICATION. VEHICLE LOST COMMUNICATION WITH EVERYTHING. DEALERSHIP STATED DIFFICULT/IMPOSSIBLE TO FOLLOW ANY SORT OF DIRECTION FOR FIX. DEALERSHIP DROVE CAR AND COULD NOT REPLICATE INCIDENT. ASKED ME TO DRIVE AND RECREATE PROBLEM THEN TO BRING BACK. CAR IS UNSAFE. INSTANTLY LOCKED UP DURING OPERATION, TRAPPED ME INSIDE, LEFT ME STRANDED AND SCARED ME. REFUSE TO DRIVE. GM WAS CONTACTED; AWAITING GUIDANCE.

TL* THE CONTACT OWNED 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE TURNING AT A LOW SPEED INTO A DRIVEWAY THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED TO APPROXIMATELY 60 MPH AND CRASHED INTO A TREE. THE AIR BAGS DID DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT, WHIPLASH, AND SEVERAL BRUISES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO WEIL TOWING AND STORAGE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V576000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 15,000. *TR

TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE WOULD VIBRATE AND SHAKE EACH TIME AFTER BEING REFUELED. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, IT STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COGGIN CHEVROLET (10880 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 342-6447) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE WAS FOUND. A WEEK LATER, THE VEHICLE WAS TAKEN TO BEAVER CHEVROLET (3494 PHILIPS HWY, JACKSONVILLE, FL 32207, (904) 398-3036) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE CHARCOAL CANISTER NEEDED TO BE PLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER CONTACTED THE MANUFACTURER AND INFORMED THEM THAT A FAILURE CODE COULD NOT BE FOUND. THE MANUFACTURER PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

I HAVE HAD MY CAR IN TWICE FOR MY ISSUE NOW. WHEN ATTEMPTING TO ACCELERATE THE ENGINE LIGHT COMES ON AND I HAVE TO PUSH THE GAS TO THE FLOOR TO GET THE CAR TO MOVE. FIRST TIME IT HAPPENED AS I WAS GETTING ON THE EXPRESSWAY LAST TIME WAS PULLING OUT ONTO A BUSY ROAD DURING RUSH HOUR AND ALMOST GOT INTO AN ACCIDENT BECAUSE OF THIS. BOTH DEALERS I HAVE TAKEN IT TO FOR THIS ISSUE HAVE PULLED THE SAME TROUBLE CODE AND NEITHER WILL REPAIR THE KNOCK SENSOR THAT THE CODE IS FOR. I KEEP GETTING TOLD TO JUST DRIVE IT UNTIL IT HAPPENS AGAIN AND THE ENGINE LIGHT IS ON TO BRING IT BACK IN. MY ISSUE IS WHEN YOU RESTART THE CAR THE LIGHT WILL BE OFF AND THEY NEVER HAVE ANY APPOINTMENTS AVAILABLE FOR AT LEAST A WEEK. I HAVE CONTACTED GM DIRECTLY AND BASICALLY BEEN TOLD THE SAME AS THE DEALER TO JUST DRIVE IT TIL IT HAPPENS AGAIN. I FEEL THAT NOT ONLY MY SAFTEY BUT THE SAFETY OF OTHERS ON THE ROAD IS IN JEOPARDY BECAUSE OF THIS. I DONT KNOW WHAT ELSE TO DO AT THIS POINT/ BETWEEN INSURANCE AND MY LEASE PAYMENT IM PAYING $500 A MONTH FOR A CAR THAT IM NOW NERVOUS DRIVING NOT JUST THAT NOW IF I WERE TO GET INTO AN ACCIDENT BECAUSE OF THE ISSUE THAT IVE HAD IT IN FOR TWICE IM GONNA BE STUCK WITH TRYING TO COME UP WITH AN EXTRA $1000 FOR MY DEDUCTIBLE. ANY HELP I CAN GET WOULD BE GREATLY APPRECIATED