2018 Chevrolet Malibu

SINCE JULY 2019 MY VEHICLE HAS CONTINUALLY SHOWN A CHECK ENGINE LIGHT WITH THE MESSAGE, POWER ENGINE REDUCED ON THE DASHBOARD. WHEN THIS OCCURS, THE RPMS INCREASE DRASTICALLY AND VEHICLE CAN NOT GO OVER 30 MPH. THIS HAS HAPPENED ON HIGHWAYS AND MAIN ROADS. IT IS VERY DANGEROUS BECAUSE I CAN BE GOING 65 MPH ON THE HIGHWAY AND ALL OF A SUDDEN IT DROPS DOWN TO 30MPH. THIS HAS ALMOST CAUSED ACCIDENTS MULTIPLE TIMES. I HAVE ATTACHED MULTIPLE SERVICE RECORDS WHERE I HAVE HAD THE VEHICLE WORKED ON, BUT YET THE ISSUE STILL OCCURS AT ANYTIME. THE VEHICLE IS VERY UNSAFE TO DRIVE. THERE HAS BEEN RECALLS ON THIS ISSUE AND ALTHOUGH HE DEALERSHIPS SAY THEY FIXED IT FOR MY VEHICLE, IT STILL OCCURS. I HAVE CONTACTED GM AND HAVE NOT GOTTEN AN ANSWER OR HAD THE PROBLEM RESOLVED AND IT HAS BEEN OVER A MONTH I HAVE BEEN WORKING WITH THEM. THERE LAST REASONING FOR NOT GIVING ME A RESOLUTION WAS BECAUSE THEY WERE WAITING ON SERVICE RECORDS, YET I CALLED THE DEALERSHIPS AND HAD THE SERVICE RECORDS IN LESS THAN AN HOUR. *TR

TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, AN UNUSUAL SOUND WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN CHEVROLET DEALER, LOCATED IN CHESTER, VA, WHERE IT WAS DIAGNOSED THAT THE SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT IT WAS NOT NECESSARY TO HAVE THE SHOCKS REPLACED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

ON 4/5/2020, WHILE DRIVING ON A SIDE STREET, THE CAR LOST PROPULSION. IT READ ENGINE POWER IS REDUCED AND STABILITRAC HAD ACTIVATED. THIS HAS OCCURRED SEVERAL TIMES PRIOR. MY VERY FIRST ENCOUNTER WAS ON A MAJOR HIGHWAY (I-270) THE CAR HAS BEEN SERVICED (PER RECALL) ON TWO SEPARATE OCCASIONS. IT HAS DONE THE VERY EXACT THING AT LEAST THREE (3) TIMES SUBSEQUENT OF THE RECALL MANDATE. EVERY TIME I ATTEMPTED TO RESTART THE CAR THE MOTOR WILL VIOLENTLY SHAKE. I HAVE MADE THIS COMPLAINT TO GENERAL MOTORS, PRIOR TO THIS LATEST EVENT ON 4/5/2020, MY COMPLAINT HAD BEEN DISMISSED. I AM BEING FORCED TO OPERATE THIS VEHICLE; KNOWING IT POSES A SERIOUS RISK OF ACCIDENT OR DEATH TO ME AND OTHER MOTORIST. LUCKILY, I WAS ON A SIDE RESIDENTIAL STREET A FEW BLOCKS AWAY FROM MY RESIDENCE. HOWEVER, THIS WAS NOT THE ALWAYS THE CASE AND THIS IS A CONTINUOUS EVENT. I LIVE WITHIN A 3/4-MILE RADIUS OF BALTIMORE'S SEA-PORT, TRAIN & TRUCK TERMINAL AS WELL AS INTERSTATES I-895 & I-95'S (HARBOR AND FORT MCHENRY TUNNEL). I TRAVEL THE I-895 TUNNEL TO WORK EVERYDAY. AFTER SEVERAL RECALL ATTEMPTS TO FIX, THIS CAR IS STILL DOING THE SAME THING. WHEREAS, WITHOUT ANY WARNING SIGNS, IT LOSES ENGINE POWER AND STALLS WHILE IN MOTION. INCLUDED ARE ONSTAR ONBOARD DIAGNOSIS REPORTS AND SERVICE RECORDS AFTER THE INITIAL RECALL SERVICING OF THE CAR.

THE RECALL ECM CAUSED ENGINE TO STALL AS I WAS DRIVING UP A HILL, I ACCELERATED TO MAKE UP FOR THE DELAY AND VEERED INTO A PARKED CAR CAUSING MY CAR TO OVER TURN ON THE HOOD. I WAS INJURED AND CAR RENDERED TOTALLED. THIS WAS MY SECOND ACCIDENT. I WAS SIDESTEPPED ON THE HIGHWAY CAUSING DAMAGE TO MY ENTIRE SIDE OF VEHICLE. ALSO HAD NEAR ACCIDENTS ON HIGHWAY WHEN CAR LOST POWER DUE TO ECM MALFUNCTION. (RECALL ISSUE THAT WAS LOOKED AT BUT NEVER RESOLVED). I HAVE PHOTOS AVAILABLE. I HAVE ASKED VARIOUS DDEPARTMENTS AT THE DEALERSHIP AND GM FINANCIAL FOR ASSISTANCE WITH THIS ISSUE BUT TO NO AVAIL.

MY CAR REDUCED ITS ENGINE POWER AND SLOWED DOWN FROM 60 MILES DOWN TO 20 MILES WHILE DRIVING ON THE HIGH WAY WITH A TANK TRUCK BEHIND ME. I HAVE NEVER BEEN SO SCARED IN MY LIFE. THE ENGINE REDUCED ITS POWER THREE TIMES NOW! I WAS TOLD THERE WAS A RECALL ON THIS AND THE ISSUE WAS FIXED BUT CLEARLY IT WASN'T! I HAVE CHILDREN AND I AM TERRIFIED TO DRIVE MY CAR NOW BECAUSE OF THIS!!!!!