2018 Chevrolet Malibu

In 2020, I received multiple red recall notices in the mail regarding a safety issue. I scheduled an appointment with a Chevrolet dealership in Los Angeles and have a voicemail confirming the appointment. At the time, I did not follow through with ensuring the repair was fully completed, which I take responsibility for. However, the vehicle has continued to experience the same dangerous symptoms. My vehicle continues to display sudden “Engine Power Reduced” warnings while driving at freeway speeds. The car abruptly slows down and limits acceleration, forcing me to pull over and turn the vehicle off and back on to reset it. During these events, the steering wheel becomes extremely difficult to turn, creating a dangerous situation, particularly at high speeds. The vehicle also appears to have ongoing issues with the push-button start/stop system. Although I did not pursue the issue further at the time, I am now seeking to have it properly addressed because the safety risk remains and another family member is currently driving the vehicle. When I recently attempted to verify the recall status, both the Chevrolet website and other sources show no open recalls. However, the symptoms persist exactly as before, I cannot find the little red notices that were sent but I do have a voicemail from someone at Chevy confirming the appointment that I made because of the recall notices. This issue presents a serious safety hazard due to sudden loss of engine power and steering assist on highways. I respectfully request investigation into whether the recall was improperly marked as completed. Furthermore, can you provide me with the full recall and service history on my VIN including closed recalls and warranty repairs? I know recalls do not expire so I’m confused as to why no one wants to help me now. I appreciate your time.

The contact owns a 2018 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle was jerking, and the message "Power Steering Assist Fault" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,605.

Steering asst warning came on. This happened in 2022 when I got the vehicle and it’s now happening again. When stopped with foot on brake and auto stop engaged , you take foot off brake steering wheel jerks and steering asst warning comes on. There is also a problem with shift to park. Vehicle shifted into park vehicle doesn’t recognize that it in park and vehicle can’t be shut off until it recognizes that it’s actually in park. Chevy knows this is an issue and will cover it under bumper to bumper warranty but will not fix it under a recall or outside of bumper to bumper warranty. Vehicle has a p1101 code that comes and goes. Engine filter has been replaced, throttle body has been cleaned, MAF sensor has been replaced, and the issue continues to persist. There is no know way to fix this. Rear seat belt doesn’t work. Vehicle came like that. Vehicle has had multiple issues. Contacted Chevy they want me to pay for a diagnostic out of pocket and submit to them and possibly they will then help. These are all known issues that they are not addressing.

While driving high speed such as are on the highway vehicle jerks and has gotten worse now so aggressively it almost jerks from my grip to the left. It’s without notice and over correcting at those speed could cause my vehicle to roll, or jerking into on coming traffic or into another vehicle to the left of me and the direction each time it’s occurred it’s jerked to the left. I’ve previously blamed it on the road or the wind when it’s happened since I’ve had it now almost 5 years. Now it’s getting so bad I’m afraid of my safety and others in my vehicle or other drivers I might be thrown into when it jerks violently and without warning. This is my only form of transportation and I owe money left in the vehicle and feel I’m being put in harms ways as well as other that could be impacted in my vehicle or other drivers.

Regular electrical issues that cause the steering assistance to become disable while driving. Faulty sensors that the Chevrolet certified service center cannot resolve, engine light has been on for over 6 months. faulty mass airflow sensor Invalid Data Received From Anti-Lock Brake System (ABS) Control See attachment for additional codes over 2 years. I have contacted as many people as possible in order to understand the issue and find a resolution. Began having electrical issues since May 2022. Dyer Chevrolet in Lake Wales Florida has all the records.

The contact owns a 2018 Chevrolet Malibu. The contact stated that a "shift to park turn the vehicle off" message was displayed while the vehicle was in the park position. While driving at unknown speeds, the vehicle stalled. The steering wheel was tight. After slowing down, the driver depressed the start/stop button, and the vehicle shut off and restarted. The vehicle was randomly shut down. After waiting, the vehicle restarted. While depressing the brake pedal, there was an abnormal, unidentifiable noise detected, and the vehicle came to a sudden halt. While driving at 55 mph, the vehicle suddenly stopped, and she hit her head on the steering wheel but medical attention was not provided. The vehicle was pulsating while driving. There was a sound of water going through the vehicle. The vehicle was slow to accelerate and then moved violently. All the instrument warning lights were illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or reported. The vehicle was taken to another dealer, Capital Chevrolet, at 9820 Capital Blvd., Wake Forest, NC 27587, where it was diagnosed that the vehicle was not safe to be on the road. The oil throttle body and vacuum pump needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V668000 ( Power Train), and NHTSA Campaign Number: 19V642000 (Electrical System Fuel System, Gasoline, Engine). The manufacturer was not contacted. The failure mileage was approximately 50,000.